Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
18-012-1203/17/201210044183Chrysler: this bulletin involves selectively erasing and reprogramming the engine control module (ecm) with new software. *js05/17/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
01/17/201338000
 Driving at night going about 60 mph when all systems failed, no engine, no power brakes, no power steering and worst of all, no lights. engine wouldn't crank, fuse box was making snapping sounds even with key out of ignition. after about 5 min truck started and i was able to drive it home, about 5 miles. truck ran, but poorly. the next day i attempted to drive it to the dodge dealer, truck did same thing (complete system failure) after driving about 5 miles. i then had truck towed to the dealer. naturally truck runs fine for service tech, they reset a bunch of codes, but could find nothing definitive. unable or unwilling to do more. this fills me with absolutely no confidence. in 4 days i need to take this truck pulling a trailer from wa to az for work.
ENGINE AND ENGINE COOLING
11/09/20114875
 Tl- the contact owns a 2011 dodge ram 3500. the contact was driving under 10 mph when the engine stalled. the contact stated that the throttle warning light illuminated prior to the failure. the vehicle was taken to the dealer. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 4,875 and the current mileage was 5,600. kmj
11/09/20114875
 Tl- the contact owns a 2011 dodge ram 3500. the contact was driving under 10mph when the engine stalled. the contact stated the throttle warning light illuminated prior to the failure. the vehicle was taken to the dealer. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 4,875 and the current mileage was 5,600. rds
ENGINE AND ENGINE COOLING - COOLING SYSTEM
07/05/20111350
 Loss of air conditioning. took truck to dealer and they found a hole in the condensor line behind the opening in the front bumper where the radiator, a/c cooling lines, transmision cooler all sit exposed to road hazards, such as rocks, debris or any other sharp object that may enter through the opening striking the critical powertrain coolers. this type of damage is not covered under warranty and may be claimed on your vehicle insurance. there is no protection on this open lower area, where the radiator is protected by the vehicle front grill. there is no aftermarket grill that can be purchased to protect these components. earlier model dodge trucks had lower grill covers for the bumper cooling opening.