Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | ||||||||||||||||
| 11V350000 | CHRYSLER GROUP LLC | from 02/14/2008 to 03/28/2011 | V (Vehicle) | 242780 | 10/03/2011 | ODI | CHRYSLER GROUP LLC | 07/06/2011 | 07/11/2011 | |||||||
| Defect Summary | Chrysler is recalling certain model year 2008-2011 dodge ram 2500/3500 4x4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 dodge ram 3500 cab chassis 4x2, manufactured from february 14, 2008, through march 28, 2011; and model year 2008 dodge ram 1500 mega cab 4x4, manufactured from february 14, 2008, through august 15, 2008, because the left tie rod ball stud may fracture. this condition tends to occur during low speed parking lot type maneuvers when the customer is making a tight turn. additionally, model year 2003-2008 dodge ram 2500/3500 vehicles may have received the affected tie rod assembly as a replacement part during normal service. | |||||||||||||||
| Consequence Summary | This condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. this service will be performed free of charge. the safety recall began on october 3, 2011. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler safety recall no. l16.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| SB19-001-11 REVA | 08/09/2011 | 10041904 | Dodge: bulletin providing alignment procedures for tie rod ball stud housing for the right and left. model yrs for cab chassis (reg and mega pickups and 4x4) 2003-2011. *pe | 11/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/20/2013 | 42000 | ||
| Tl - the contact owns a 2011 dodge ram 3500. the contact stated that while reversing out of a parking lot, the tie rod fractured, causing the tire to bend inward underneath the vehicle. the contact mentioned that the vehicle had been inspected under nhtsa campaign id number: 11v350000 (steering). the vehicle was towed to the dealer and the technician was attempting to determine how to remedy the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 42,000. kmj | |||
| 02/20/2013 | 42000 | ||
| Tl - the contact owns a 2011 dodge ram 3500. the contact stated that while reversing out of the parking lot, the tie rod broke causing the tire to bent in underneath the vehicle. the contact mentioned that the vehicle had been inspected under nhtsa campaign number: 11v350000 (steering). the vehicle was towed to the dealer. the technician was attempting to determine how to remedy the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 42,000. pm | |||
| 01/17/2013 | 38000 | ||
| Driving at night going about 60 mph when all systems failed, no engine, no power brakes, no power steering and worst of all, no lights. engine wouldn't crank, fuse box was making snapping sounds even with key out of ignition. after about 5 min truck started and i was able to drive it home, about 5 miles. truck ran, but poorly. the next day i attempted to drive it to the dodge dealer, truck did same thing (complete system failure) after driving about 5 miles. i then had truck towed to the dealer. naturally truck runs fine for service tech, they reset a bunch of codes, but could find nothing definitive. unable or unwilling to do more. this fills me with absolutely no confidence. in 4 days i need to take this truck pulling a trailer from wa to az for work. | |||
| 12/03/2012 | 17400 | ||
| Tl- the contact owns a 2011 dodge ram 3500. the contact stated that while driving 5 mph and exiting a residential driveway, the steering wheel seized without warning. the contact stopped the vehicle and noticed that there was an unknown bar lying on the ground. the vehicle was towed to the dealer for inspection where they stated that the tie rod assembly failed. the vehicle was repaired. the manufacturer was notified but did not provide any assistance. the failure mileage was 17,400. kmj | |||
| 12/03/2012 | 17400 | ||
| Tl- the contact owns a 2011 dodge ram 3500. the contact stated that while driving 5 mph, the steering wheel failed. the contact stated that he was trying to drive out of the drive way and the steering wheel locked up. the contact stopped the vehicle and noticed that there was a bar laying on the ground. the vehicle was towed to the dealer for inspection and they stated that the the tie rod assembly. the vehicle was repaired. the manufacturer was notified but did not provide any assistance. the failure mileage was 17,400. ap | |||
| 11/18/2012 | 22800 | ||
| Driving on interstate hit an asphalt patch truck started shaking very violently had to come almost to a complete stop before it stopped. | |||
| 08/07/2012 | 42000 | ||
| Tl- the contact owns a 2011 dodge ram 3500. the contact stated that the vehicle was repaired under nhtsa campaign id number: 10v657000 (steering: linkages: tie rod assembly) in march of 2012 however, the tie rod recently fractured while the contact was attempting to park. the failure and the current mileages were 42,000. kmj | |||
| 08/07/2012 | 42000 | ||
| Tl- the contact owns a 2011 dodge ram 3500. the contact stated that they had nhtsa recall campaign id number: 10v657000 (steering: linkages: tie rod assembly) performed on the vehicle in march of 2012. the contact stated that the tie rod broke again. the contact was parking the vehicle at the time of the failure. the failure mileage and current mileages were 42,000.rl | |||
| 09/06/2011 | 9500 | ||
| While driving down the hwy.upon hitting a pot hole or expantion joint the truck developes a violent shake and or wobble in the steering wheel and the entire vehicle shakes uncontrollably. my local dodge dealer (hoover) replaced the sway bar shock on the sway bar arm and inspected the remaining parts on the front of the truck finding them in good condition. after the before mentioned work was performed the shake and or wobble is still present. it is truelly a death wobble as the driver has little to no control of the vehicle for a time and could easily become envolved in or cause an accident possibly being fatal. | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 09/01/2012 | 1 | ||
| 2011 dodge ram 3500. consumer writes in regards to safety recall notice concerning left tire rod *tgw the consumer stated the dealer only inspected the tie rod and tightened the track bar. six months later the tie rod broke, which caused the consumer to lose control of the vehicle. | |||
| 09/12/2011 | 12000 | 1 | |
| We purchased a brand new truck from a local savannah, georgia dealer in 2011. my husband was driving down the road and a tree fell on his 9 month old truck with only 12,000 miles on it. he had body damage only but the truck was rendered totaled out by the insurance company. we paid off the loan with the insurance pay off and then, after negotiations, we bought the truck back from the insurance company. we then had the repairs completed (again, body repairs only). the truck was inspected and given a salvaged/rebuilt title. now...dodge is refusing us any factory engine/powertrain warranty, but more importantly they are refusing (along with the original local dealer) to repair the safety recalls on the vehicle. there are two recalls: (1) left tie rod end and (2) 2011 djd2 6.7l ecm flush. we are also to believe that the first most severe safety recall was put out before the truck was even in the crash. we have gotten no where with either dodge or the dealer through several phone calls and speaking with supervisors. both dodge and the dealership are refusing to do any safety recall repairs on our vehicle because they say there is a restriction on our title which prevents them from making any repairs... *tr | |||