Dodge Ram Pickup 2002
Model Ram Pickup made in 2002 by Dodge got 36 consumer complains, 2 investigations there is 1 recall as well as 7 service bulletins. Consumer complaints with reference, among others things, to air bags, electrical system and engine and engine cooling. Technical service bulletines regarding electrical system, engine and engine cooling and equipment. The car had one investigation (power train). There was one recall concerning power train .
Model 2002
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | ||||||||||||||||
| 07V555000 | CHRYSLER LLC | from 07/01/2001 to 07/05/2002 | V (Vehicle) | 576418 | 12/24/2007 | MFR | CHRYSLER GROUP LLC | 12/04/2007 | 12/11/2007 | |||||||
| Defect Summary | On certain van and pickup trucks equipped with automatic transmissions, the ignition/park shift interlock system may become inoperative. this can allow the shifter to be moved out of the park position with the ignition key removed (or in the lock position). this can also allow the ignition key to be removed when the shifter has not been placed in the park position. | |||||||||||||||
| Consequence Summary | Either of these conditions could allow the vehicle to roll away causing a crash without warning. | |||||||||||||||
| Corrective Summary | Dealers will replace the gearshift blocker and bracket assembly free of charge. the recall is expected to begin during january 2008. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler recall no. g28.customers may also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0801701 | 09/21/2001 | 625620 | Subject regarding safety systems - vehicle modifications / repair. *tt | 11/29/2001 | |
| 0801001 | 05/25/2001 | 620059 | Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt | 07/10/2001 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 07 | 06/01/2005 | 10016905 | Emissions recall e07-canister purge hoses. the canister purge hoses on about 7,800 of the above vehicles may develop cracks over time and release evaporative hydrocarbon (hc) which could exceed federal emission standards. *sc | 10/14/2005 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 2401305 | 08/04/2005 | 10016603 | Air conditioning (a/c) cooling coil odor. *tt | 09/26/2005 | |
| FUEL SYSTEM, DIESEL | |||||
| 1400203 | 04/11/2003 | 10001522 | Diesel fuel transfer pump diagnosis. *tt | 06/05/2003 | |
| SEAT BELTS | |||||
| 0801003 | 04/25/2003 | 10001520 | Seat belt cinch bar service for various models including 2004 models. *tt | 06/05/2003 | |
| STEERING | |||||
| 1900805 | 11/02/2005 | 1900805A | 10017651 | Revised power steering system bleeding procedures. *sc | 11/14/2005 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| POWER TRAIN - AXLE ASSEMBLY | ||||||
| PE02096 | CHRYSLER GROUP LLC | 12/26/2002 | 05/15/2003 | REAR AXLE FAILURE | ||
| See attached report. | ||||||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | ||||||
| PE02096 | CHRYSLER GROUP LLC | 12/26/2002 | 05/15/2003 | REAR AXLE FAILURE | ||
| See attached report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 12/01/2004 | 49000 | 1 | 07/15/2002 |
| Involved in an collusion, air bags failed to deploy, impact area driver front to center of hood, speed over 40 mph. passenger sustained back and neck injury along with chest brusing from seatbelt. spoke to dodge dealer and comment was that sometimes the airbags will not go off if the impact does not energize miltipal sensors. airbags in the other vehicle deployed.*ak | |||
| 01/28/2003 | |||
| While driving at 20/30 mph, vehicle was in a frontal collision and none of the airbags deployed upon impact. please provide more details. ts | |||
| AIR BAGS - FRONTAL | |||
| 09/26/2003 | 31100 | 1 | |
| While driving at approximately 35 mph, vehicle went off the road and hit a tree stump. front air bags did not deploy, and there was no indication before the crash that there was a problem with the air bags. driver sustained minor bruises to the facial area. *ak | |||
| 10/25/2002 | 45300 | 1 | |
| While driving at 50 mph the vehicle was involved in a frontal collision. upon impact neither the passenger nor driver side air bag deployed. *mr *nlm | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 02/14/2008 | 69000 | 1 | 03/11/2002 |
| Tl*the contact owns a 2002 dodge ram. the contact took the vehicle to the dealer to have it repaired for nhtsa campaign id number 07v555000 (power train:automatic transmission:lever and linkage:column shift). the vehicle remained parked at the dealer the entire day without being repaired. the dealer did not provide an explanation as to why the vehicle had not been repaired. the contact stated that they experienced a failure once before as described in the recall, but could not give any details. the current and failure mileages were 69,000. updated 03-11-08 *bf the consumer stated paint was fading on vehicle and had problems with the ignition shift about three years ago. updated 03/11/08 *tr | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 05/05/2003 | |||
| The consumer received a recall notice for the blower motor wiring. when the vehicle was taken to the dealer the blower motor was not broken but when the vehicle was returned to the consumer the motors was broken. *nlm | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| After having vehicle repaired by dodge dealer ship interior dashboard wiring has caused dashboard fire. dealer does not have a solution on why dashboard fires are occurring. *ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||
| 11/03/2003 | 02/01/2002 | ||
| Defective ac fan motor and wiring harness | |||
| INTERIOR LIGHTING | |||
| 01/16/2010 | |||
| Cracking of dashboard, after reading the complaints on here and numerous other sites it appears to be a trend that needs to be looked at. i have cut my hand once already on mine and there is no telling how many other people have also. | |||
| OTHER | |||
| 1 | |||
| Consumer is requesting help with complaint. *mr the consumer requested an update of the status of the complaint. *scc *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 01/21/2009 | 50000 | ||
| Tl*the contact owns a 2002 dodge ram pickup. the contact received a recall notice for nhtsa campaign id number 07v555000 (power train:automatic transmission:lever and linkage:column shift). the dealer stated that they did not have the parts available to repair the vehicle. the contact called two other dealers and they stated the same thing. he has been waiting for four months and the vehicle still has not been repaired. the failure mileage was 50,000 and current mileage was 51,000. | |||
| 12/10/2007 | 54615 | 1 | 03/17/2002 |
| Tl*the contact owns a 2002 dodge ram pickup. after parking the vehicle, it began to roll forward. instinctly, the contact attempted to jump in the vehicle to stop it, but she fell and was dragged. the vehicle drove over her left leg, which resulted in her being hospitalized for three months. the contact recently discovered nhtsa campaign id number 07v555000 (power train:automatic transmission:lever and linkage:column shift). the current mileage was 54,690 and failure mileage was 54,615. updated 04/28/08. *lj | |||
| 02/14/2008 | 69000 | 1 | 03/11/2002 |
| Tl*the contact owns a 2002 dodge ram. the contact took the vehicle to the dealer to have it repaired for nhtsa campaign id number 07v555000 (power train:automatic transmission:lever and linkage:column shift). the vehicle remained parked at the dealer the entire day without being repaired. the dealer did not provide an explanation as to why the vehicle had not been repaired. the contact stated that they experienced a failure once before as described in the recall, but could not give any details. the current and failure mileages were 69,000. updated 03-11-08 *bf the consumer stated paint was fading on vehicle and had problems with the ignition shift about three years ago. updated 03/11/08 *tr | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 1 | 07/22/2002 | ||
| There was an oil leak caused by a defective axle seal which was replaced. the oil leak reoccurred because of rear axle housing failure and the whole rear axle assembly was replaced. *yh | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 08/15/2005 | 109000 | 1 | 05/15/2002 |
| Lsd portion of differential failed into small pieces of metal that could have become lodged in gears and caused catastrophic failure and potential accident . it appears that the design of the lsd is faulty as many units have failed. lsd replaced at owners expense with zero assistance from dodge. *nm | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 10/22/2002 | 4500 | 1 | |
| While driving at 5 mph transfer case kicked the vehicle into neutral. vehicle slid down a steep incline. consumer contacted dealer, who informed the consumer it would be three weeks before the vehicle could be seen. manufacturer was not aware of the problem. *ak | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 06/19/2008 | 30000 | 1 | |
| Dodge ram 2002 3500 truck the brake disc pads come unglued from the backing plate defect was found on 3 of the 4 brake disc pads. dodge is using poor or the wrong glue there was lots of life in the disc pads and was under 30,000 miles on the truck. *tr | |||
| STRUCTURE | |||
| 01/16/2010 | |||
| Cracking of dashboard, after reading the complaints on here and numerous other sites it appears to be a trend that needs to be looked at. i have cut my hand once already on mine and there is no telling how many other people have also. | |||
| 01/25/2008 | 65000 | 1 | |
| 2002 dodge ram 1500 cracked dashboard. *tr | |||
| 02/14/2008 | 69000 | 1 | 03/11/2002 |
| Tl*the contact owns a 2002 dodge ram. the contact took the vehicle to the dealer to have it repaired for nhtsa campaign id number 07v555000 (power train:automatic transmission:lever and linkage:column shift). the vehicle remained parked at the dealer the entire day without being repaired. the dealer did not provide an explanation as to why the vehicle had not been repaired. the contact stated that they experienced a failure once before as described in the recall, but could not give any details. the current and failure mileages were 69,000. updated 03-11-08 *bf the consumer stated paint was fading on vehicle and had problems with the ignition shift about three years ago. updated 03/11/08 *tr | |||
| 11/01/2004 | 30000 | 1 | 11/15/2001 |
| I purchased a 2002 dodge ram as new in november of 2001. within a couple of years (approximately 30,000 miles) from purchase, my dashboard started to crack. within a year of seeing the first cracks, parts of the dash had literally turned to gravel. pieces have dropped down and into the components that are beneath the dash, and i am afraid of what other problems, especially safety related, might arise from the cracking dashboard. *tr | |||
| 04/10/2007 | 39000 | 1 | 05/06/2002 |
| 2002 dodge ram 1500 dashboard cracks just appeared in a truck that is in showroom condition seems like it would be a safety issue if the air bag goes off in an accident it could cause more injury then it would prevent. *tr | |||
| 01/10/2007 | 75000 | 1 | 05/30/2002 |
| Dashb oard on 2002 dodge ram pickup cracking and falling apart. *ak | |||
| SUSPENSION - FRONT | |||
| Dodge ram was involved in an accident. had it repaired by dealership. currently vehicle has been ripping front tires apart. mechanic stated there was a malfunction on front end suspension, referred consumer to manufacturer. *ak | |||
| TRAILER HITCHES | |||
| 1 | 07/22/2002 | ||
| The hitch receiver was welded improperly and a new one had to be installed. *yh | |||
| UNKNOWN OR OTHER | |||
| 05/01/2010 | 57000 | ||
| My dodge ram 1500 pickup has a very unsafe condition in the from of a cracking and broken dashboard. i would hate to think of coming in contact with it in a collision. | |||
| VEHICLE SPEED CONTROL | |||
| 1 | 07/22/2002 | ||
| The vehicle accelerateed on its own while the consumer was traveling due to defective throttle position control sensor failure and was replaced. *yh | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| AZ | TEMPE | 85284 | TEMPE DDDGE | 480-496-4000 |
| FL | FORT LAUDERDALE | FAIRBANKS DODGE | 954-917-3826 | |
| IL | CARLYLE | 62231 | SIEVER BROTHERS | |
| SC | CONWAY | CONWAY CRYSLER,DODGE,JEEP | ||
| TX | HOUSTON | 77065 | NORTHWEST DODGE | 281-949-1100 |
| TX | MADISONVILLE | HENSON DODGE |