Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL | |||
| 10/17/2004 | 140000 | 4 | 02/12/2000 |
| 1. truck operated normally until fuel system problems occurred. 2. truck would not start and fuel lift pump was replaced twice, problem still not fixed and resulted in very hard starts and eventually replaced injector pump. truck is still having fuel system problems, i am still having problems and have had truck in and out of shop for the last 4 months. the mechanic i am using has been very helpful and has not tried to take advantage of situation. he has told me that this problem is very common in these trucks and that he sees this on a weekly basis, and is surprised there has not been a recall on the fuel system. 3. after doing some research on my own, and with other diesel mechanics, i have learned that the fuel system on the dodge cummins diesels is extremely prone to failure, and seeing the system cost around $2000 to fix, this problem should be investigated by dodge and be recalled to fix or compensate for costs. *jb | |||
| FUEL SYSTEM, GASOLINE | |||
| 08/20/2010 | 26000 | ||
| 2001 dodge ram 2500 4 wd the strap that supports the rear of the gas tank snap. the rear of the gas tank was hanging down. both straps had to be replace and the sraps were rusted real bad. | |||
| FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP | |||
| 05/08/2003 | 41000 | 1 | 09/30/2000 |
| The dodge 2500 and 3500 pickups equipped with the cummins 24 valve diesel has a defective fuel pump that can cause problems with the vehicle without notice. the trucks involved are '98.5 through '02 models. these pumps last as short as 30,000 miles. dodge knows of this problem and has refused to acknowledge it. this can cause a loss of power un-expectedly and create safety issues. it also leads to a much more consumer costly fix in that if it isn't replaced in time, the injection pump will fail due to lack of fuel flow. the excess fuel flow that the lift pump normally supplies is responsible for cooling and lubricating the fuel injection pump. the replacement of the injection pump can run $3,000. i had to replace mine at 40,000 mi as dodge won't replace it until it fails or has so low of pressure. as stated above, letting the lift pump completely fail or get into the low pressure range that dodge will replace it, the damage has already been done to the injection pump or the truck will fail to run or quit unexpectedly. thank you for any help you can give us. sincerely chris reynolds. *nlm | |||