Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 06/01/2002 | 1 | 12/23/2001 | |
| Dashboard of our 2001 dodge ram pickup truck is severely cracked. the cracks started to appear within six months of 12/2001, the purchase date of the vehicle. *jb | |||
| 01/01/2003 | 38000 | 1 | 10/23/2000 |
| I drive a 2001 dodge ram 1500 4x2 quad cab. i am a victim of the famous cracked dash as well. at around 38,000 miles i started to notice a small crack that went about 2 inches or so from the right screw (pass side) at the defrost vent for the windshield. i took it to the dealer thinking that my extended warranty would take care of it, not realizing that only the original warranty takes care of trim work, the extended warranty will not cover the work , according to the dealer, metro dodge in snellville, ga. shortly after i began noticing small cracks developing all around my dash, however the first one was making its way to the air bag. it has since progressed into the entire dash on pass side being almost completely broken out at the top, and just falling to pieces. i consider replacing the dash but since then the door jam cover (between the windshield and door, at about eye level, on the driver side has started falling apart as well. so i figure that their is no reason to do the dash unless i can do it all, and i do not have the money for that, however i am concerned with possible safety issues associated with this problem, and have since researched the problem on the internet and have learned about certain safety issues associated with the cracked dash. this is a major concern of mine and i would like it fixed. if i were to have an accident and my air bags deploy, the cracked dash could cause the airbags to be punctured and possibly limit my safety, along with my teenager. *tr | |||
| 06/08/2006 | 62000 | 2 | 05/15/2000 |
| The dash on my truck has one large and one small crack. the large crack is on top in the middle. the small crack is near the passenger air bag compartment. this truck has been well maintained and garage kept for 90% of its life. *jb | |||
| 04/01/2003 | 35000 | 7 | 05/15/2000 |
| There is a crack in the dash that started at the defrost vent and came forward to the passenger side airbag, there are seven more cracks that have sprouted off of the initial crack. the cracks have caused a six inch hole in the center of the dash. the piece of plastic fell into the dash and is now somewhere up against the airbag. there is a great concern that this will damage the airbag causing it not to deploy properly if at all. there is also concern that if it does deploy will the plastic pieces that have fallen into the dash deploy with it causing great bodily harm. *jb | |||
| 11/07/2006 | 194000 | 1 | 07/15/2000 |
| My dash cracked just recently,from the windshield across right above passenger air bag. i see this has been an ongoing problem with this year of truck. the rest of the truck is in great shape, still looks new, except for the dash and i always use a sunshade. should be a recall.....*jb | |||
| 11/07/2006 | 194000 | 1 | 07/15/2000 |
| Cracked dash. *jb | |||
| 06/14/2005 | 34000 | 2 | 05/27/2005 |
| I have the same common problem with the dashboard being cracked,i regularly use armorall so as to keep the dashboard from fading and cracking,but to no avail. *jb | |||
| 01/01/2006 | 98000 | 1 | 05/25/2005 |
| My 2001 dodge quad cab ram 1500 truck dash has within the last 6 months nearly collapsed from cracking and falling apart. it seems that this may interfere with the airbag deployment on the passenger side. i have taken very good care of my vehicle. it has almost 100k miles on it and yet on the outside it looks nearly new. i am presently looking at how i can replace this dash. *jb | |||
| 12/15/2003 | 1 | ||
| I have a 2001 dodge ram truck that's dash has cracked and come apart in 6-7 pieces. this started to occur in 2003 and has continued to worsen. i first noticed the problem at around 52000 miles. i called the dealer in odessa and received no satisfaction. the dash has to be replaced and while looking on line i came across a site where a number of other customers have had the same problem. *jb | |||
| 07/24/2006 | 53844 | 1 | 08/24/2001 |
| Noticed dash had two cracks running from the windshield to the instrument panel. have used vinyl conditioner since 2001, when new, and have used a inside windshield screen. i called a body shop and the repair could be as much as a $1000. this all on a 2001 dodge 1500 ram pickup with only 54,000 miles. *jb | |||
| 09/01/2005 | 1 | 03/15/2001 | |
| Dashboard on my 2001 dodge 1500 quad cab is cracked. started cracking about 2 years ago. vehicle is parked 9 times out of 10 in a house garage or in a parking garage structure for work. it's cracked in 3 different places the largest crack running from the defroster vent all the way to the airbag location. *jb | |||