Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 01/30/2005 | 1 | ||
| I was on a back road doing 35 mph i hit black ice and the back end went out. i had weight in the back of the truck but it didn't help. i let off the gas and the brake and tried to slowly correct the back end. it just made the situation worse. i knew i was going off the road. my truck took a nose dive into a six-foot ditch the back end came straight up and the roof hit a tree from then the truck spun on its nose fell onto its left side went up hit the roof again and finally stopped on the drivers side. i was knocked unconscious with the first hit after that i was completely scalped. neither one of the air bags deployed. i only wonder if they did i may not have been scalped and suffered such traumatic head injuries. at this point i am just happy to be alive. the insurance company totaled out the truck undeployed air bags and all. *nm | |||
| 10/29/2003 | 17421 | 2 | 11/14/2001 |
| While traveling on wet road came upon high water and a vehicle spun out half on the shoulder, half in my lane. applied the brakes which locked up. slid into spun vehicle hitting head on at 40-45mph. neither driver or passenger airbags deployed. front end was heavily damaged. *ak | |||
| 09/29/2003 | 3 | 08/01/2002 | |
| I was driving down the road when a truck ran his stop sign and stopped in the intersection (it is not a 4 stop). it was lightly raining. when i applied my brakes the abs didn't work and i then lost control slamming into the ditch embankment. missing the truck. i was going about 35-40 mph when i hit. i hit head on into the embankment. when i hit my air bag didn't deploy and the steering column broke. *la | |||
| AIR BAGS - FRONTAL | |||
| 11/24/2010 | 127065 | ||
| My 2002 dodge ram 1500 had a severe front end impact , the air bags did not deploy., reulting in my neck breacking and my wife being injurered . the seat belts were in use on both of us | |||
| 06/10/2008 | 942000 | 1 | |
| I had noticed a crack in my dash one day after work and now there are several. the one that concerns me most, is the one on the passenger side over the air bag compartment. i keep my vehicle in very good shape so this problem is not due to neglect. the material used just seems to be very brittle and i am afraid if anything was to happen causing the passenger air bag to deploy, what is the brittle dash pieces are going to due to my passenger. i do believe this could lead to a serious injury to someone's face or eyes. as of now chrysler seems to be saying that this is not a manufactures problem, i disagree, i also own a 97' dodge ram truck that does not have this problem. current vehicle is a 02' ram 1500. *tr | |||
| 05/31/2008 | 80126 | 1 | |
| Dashboard of truck has several severe cracks in it. largest from windshield to glove box = where passenger airbag is located. *tr | |||
| 06/04/2006 | 51500 | 1 | 03/15/2002 |
| Dt*: the contact stated that the passenger side of the vehicle's dashboard developed a crack where the airbag is located. the vehicle was taken to the dealer on 06/26/06 who determined that the defect was not covered under warranty and did not repair the crack. the passenger side of the dashboard has developed three additional cracks since the incident occurred. | |||
| 10/16/2003 | 17800 | 1 | 12/31/2001 |
| I was driving under 30 miles an hour in my 2002 dodge ram quad truck when something snapped under the front of the truck causing me to lose control of my vehicle resulting into crashing into a truck waiting to pull out into the street. the truck only had 17,000 miles and we only have had it 22 months, bought new. the steering arm was off at both ends, the wheel came off and all damage was on the inside of the wheel, the other wheel was turned straight. when accident happened the truck veered to the left out of control. the airbag never came out. are there any reports of 2002 dodge trucks having steering problems? chrysler finally sent a person to look at the truck. our insurance company is wanting to put after market parts on our new truck, which will limit our warranty with chrysler since they're not dodge parts. the point is: if we were on interstate or any road going faster someone would have gotten hurt much worse or killed, since the airbag didn't work either. cast aluminum is what the parts that came apart were made of. with the damage that occurred to the wheel and both ends of the steering arm was off after the wreck, it is hard to tell how it happened. we have not gotten the official word from chrysler yet. caution owners of 2002 dodge trucks of the potential dangers, please. *la | |||
| 10/24/2003 | 1 | 09/15/2002 | |
| Collided with another vehicle, i was going 75 mph it was somewhere near stopped to 30 mph, i ran into the rear of other vehicle and air bags did not deploy, what the hell do i pay for them for. i have extensive pictures of the truck i was driving to prove my case. *la | |||