Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
09/01/201190000
 Rear door wiring failure causing the wires to short out the instrument cluster, speedometer, door locks, power windows, doom lighting. the wiring failure is due to a poor design and poor quality of materials used on both sides of the read doors wiring system between the b pilar conector and the door. this can be identified by removing the black rubber booth.
06/10/201048000
 Took truck to dealer because the headlights, taillights were going on and off intermitently whether the light switch was on of off and the key was in the run position (started or not) and windshield wipers would turn off when this happens. i about had a terrible accident when i found out the wipers quit working, imagine that! took my 2002 dodge ram 4x4, 3.7l quad cab sport to dealer and they said it was the pdc (power distribution center (fuse box)) that they are prone to corrosion and they have replaced many of them. why no recall when many lives are at stake here and so many problems with these found? could have been me, and i have 3 children that depend on me, so chrysler own up to it and do the right thing.
06/15/200961000
 Headlights, wipers, and turn signals do not work properly on my 2002 dodge ram pickup. headlights switched to high beam, will not switch to low beam and vice a versa. wipers will not go to steady wiping, or fast wiping sporadically. turn signals will signal 'right turn' when i switch the lever for a 'left turn', and vice a versa, and sometimes they will not work at all. there has been no accidents yet, and i have refrained from driving at night or when it is raining if possible.
02/17/200410000406/26/2002
 Currently own a 2002 dodge ram quad cab. i have had numerous problems with my truck. i myself have also experienced the same problems with the transmission jerking as well as the vehicle completely shutting off when idling (and not even at long periods of time). at times when putting into reverse, the vehicle will not move at all and i have to completely shut off the truck and restart it to get it to move. i haven't had it reported at the dealer yet because they will be unable to duplicate. just noticed a problem with my rear taillights. at different times, different bulbs would seem to go out causing the lamp out indicator lamp to illuminate. when i went to change the bulb myself (cause bulbs are not warranty), i found that the sockets were causing the bulb housing to melt inside the sockets as well as on the bulbs. i took it to the dealer and they only replaced one side because the other they did not have in stock, yet they did not even bother ordering the other side. i have already had my rack & pinion replaced because it was leaking and also have had to have my tcm and pcm reprogramed because they were causing my check engine light to come on as well as making my air conditioning inoperative. *ak
EXTERIOR LIGHTING - BRAKE LIGHTS
03/30/200415000507/05/2002
 Excessive stoplamp failures, replaced lamps due to melting of base repeatedly,4th time in 8 mos. no service kit or upgrades available, check chevy, same tail light board set-up, same problems, perhaps they have a bulletin on problem?*ak severe shaking under braking, started at 15k miles, servicer refuses to cover under warranty (12k warranty), have found numerous issues with these rotors. severe shaking on sweeping right hand freeway turns, presently scheduled for service at antioch/delta dodge. engine intermittently stalling, unable to duplicate problem when in for service, not noted on service tickets. independent front end leakage, presently scheduled for service at antioch/delta dodge. this my 3rd dodge truck since 1996, 1st one was great, 2nd had repeated rearend issues, 3rd seems to be having excessive issues across the spectrum of components, i would like help in resolving these issues, as presently i still view dodge as the leader in customer satisfaction.
EXTERIOR LIGHTING - TURN SIGNAL
07/14/2008470001
 While attempting to make a left hand turn with the directional signal activated, several vehicles attempted to pass on my left. to my dismay i discovered that the directional indicator was signaling a right turn while in the left activated position. this has happened several times. dealer cannot reproduce problem, so no action is taken. the problem has progressed to now i can change the directional from left to right by raising or lowering the tilt steering wheel when the signal indicator is activated. some times it just does not go on at all. *tr