Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 01/01/2009 | 90000 | ||
| I have 2002 dodge ram 1500 with a cracked dash which is bad the cracks started out small and now there so many that the broken piece have started to fall through into the floor and down through the defrost .what these dashes are made of you would thing that they would not crack but has some of these pieces could become airborne if you have the windows down causing accident if it were to hit you in the face. i think there needs to be a recall before someone gets hurt from flying plastic. | |||
| 10/01/2004 | 35000 | ||
| The top of the dash on my 2002 dodge ram is severely cracked. this issue has been taking place since approximately 2004 and is now starting to work it's way to the front of the dash. i thought this problem occured because it was parked outside, but i have since learned this is a common problem among many (if not most) dodge rams. i also did not know that there was a place to report this problem until now. otherwise, i would have reported this years ago. | |||
| 02/01/2003 | 100000 | ||
| I have a 2002 dodge ram 1500 quad cab 4x4 and my dashboard is cracking and looking like a jigsaw puzzle. it started with one crack at the window area and now they are all over the dash. i haven't done anything to cause this to happen, it just cracks and keeps cracking. | |||
| 06/15/2011 | 75000 | ||
| I own a 2002 dodge ram 1500. the dash is cracking. searching online i have found i am not the only one with with problem. i also have a problem with my airbag light going on and off. my truck has been garage kept since i bought it and only has 76,000 mile on it. i think this issue needs to be looked into with a recall since i see so many problems observed online with this year of truck. i am afraid that with wiring under the dash it might pose a safety problem. my airbag light did not start going on and off until i noticed by dash cracked. | |||
| 06/01/2007 | |||
| I have a 2002 dodge ram 1500 truck. the dashboard has several cracks in it from one side to the other.i saw on the news that other ram truck owners have the same problem | |||
| 02/20/2011 | 96500 | ||
| I just purchased a 2002 dodge 1500 quad cab and about a week after i bought it the dash has cracked in 3 different places from windshield to front of dash. i was cleaning the dash and did not see one of the cracks and cut my hand on it. they have very sharp edges on them. at this time i have not repaired it. | |||
| 06/01/2003 | |||
| The das on our 2002 doge ram quad cab is cracked from the windshield to the outside molding. if i was ever in an accident the pieces would fly off and passengers and driver would sustain serious injury or death. i can't believe chrysler corp has not fixed this know problem. they need to fix the problem and be held accountable. please please please make them fix it. | |||
| 12/03/2010 | 100000 | ||
| Driving down the road and hit a pothole. the dashboard cracked in several places and part of the vent fell down. | |||
| 10/16/2010 | 88470 | ||
| I have a 2002 dodge ram 1500 quad cab 4x4, very well maintained and was never abused. about 8 months ago i noticed a crack on the dashboard on the passenger side. within several months one crack had grown to 6 cracks. then about 1 month ago the the air would not flow through the dash vents anymore. in order to find out the problem i had to remove the dash board to get the heat and air system. when i removed the dash board it crumled into about 20 pcs. upoin inspection of the air problem i found out the blend door that controls the air tot he dash was broken. seems this is a problem. i am now having to replace the dashboard, front and rear pc and the 4 blend doors in the air system. while replacing the shocks i noticed the rack and pinion was leaking extremly bad which has never leaked before. no nosie while turning the steering wheel, no warning light to advise of the problem. | |||
| 08/16/2010 | 45000 | ||
| 2002 dodge ram quadcab pu- dashboard falling apart. no events leading up to it except for daily use. it is crumbling as i type. pieces could lodge in defroster to cause failure. seems like a safety concern to me. | |||
| 02/10/2009 | 84000 | ||
| 2002 dodge ram 1500 quad cab pu. cracked dashboard. sharp edges could be a serious issue. also, the sun visors fall down unexpectedly causing temporary limited visability. | |||
| 08/01/2008 | 85000 | ||
| 2002 dodge ram 1500 quad cab has a surging problem at highway speed. the check engine light will come on and it is read as transmission fluid pressure sensor. this was replaced with a factory sensor and within 2 weeks it did it again. after 200 miles the light went out and the surging stopped only to start and stop repeatedly up to this date, 8/23/2010. how can a sensor repair itself? impossible! mileage at first check engine light was less than 100,000. also dash is cracked to a completely unacceptable level for the age of the vehicle and mileage on dash at 138,000 with care taken to keep it clean and conditioned.cracks began at 85,000 miles. wipers when operating on high will lower speed and will continue to change from high to low intermittently unless they are turned off and turned back on several times. do not consider this safe in any way. intermittent wiper use with delay feature seems to be completely okay. air conditioner will only blow cold air on driver's side and blows warm air on passenger side. after 45 minutes of a/c use, roaring sound issues from the vents and a gradual decrease in all air begins until only wisps of air escapes from driver side vents. | |||
| 06/01/2009 | 54000 | ||
| 2002 dodge ram 1500 . cracked dashboard . dash is cracking so bad that it is starting to get holes . falling plastic with jagged edges . exposing wires that could possible cause shorts or fires . | |||
| 07/01/2003 | 45631 | ||
| I had to replace both side mirrors because of the inside supoort broke off. they broke about a month apart. left mirror first and then the right side. | |||