Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR - DISC - ROTOR | |||
| 06/30/2005 | 3000 | 3 | 02/26/2003 |
| At 3,000 mile the brakes began to shudder, the entire front end of vehicle would shake, then at 9,000 mile service bulletin repair was completed, now at 22,000 i am experiencing the same problem, dealership states that once service bulletin is done dodge will not repair again, and now warranty is expired on brakes | |||
| SERVICE BRAKES, AIR - SUPPLY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 06/11/2006 | 59378 | 1 | 09/10/2005 |
| The truck was taken in to be looked at because there was a vibration. i told them it was a u-joint or bearing going out. the truck had been in the same shop 4 times, for the same thing -the u-joint or bearing. the mechanic at the shop said that the tires needed to be balanced but they did not do that at thier shop. i tokk it to another place, they looked at it and said the tires did not need to be balanced,but they balnced them anyways. so i had two opinions on the truck. the next night i picked up the guys i work with and we went to work. on the way home the drive shaft, drive line,yolk, and transfercase came apart and tried to come up through the floorboard, causing holes in the floorboard, and it pulled the electrical wiring out which caused all the warning lights to come on. anyone could have been hurt. i got the the truck to a nearby convienent store and i called a tow truck to tow my truck to the shop. i called my wife and we went and picked up all the parts off the highway. the truck, which is still under warranty. they took pictures and sent them to their reps. their reps in another state said it was in 4 wheel drive in 4 low under extensive torque in a mud hole. it had not rained here in over a month. so the dirt road i was on was dry and smooth. i did not have it in four wheel drive. why buy a 4 wheel drive if you are not going to use it. they said i was driving fast causing extensive torque!? i was driving the speed limit and people drive fast and their vehicles don't fall apart. they said they wouldn't cover the damage, even though their mechanic made a wrong diagnosis. it is their fault and they should take the responsibility to fix it, with no money coming out of my pocket. i get paid to drive to and from work. now i don't have a truck to get me to work. the shop says they will pay half the cost to fix it and i can pay the other half. they say they are doing me a favor by doing this. *nm | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 08/20/2003 | 5 | ||
| Truck developed warped rotors @ 13k miles. rotors were turned and fron t calipers replaced due to tsb. later shudder reappeard @ about 22k miles. dealer turned rear rotors. shudder reappeared ~6k miles later. replaced rear discs since older ones were beyond turning. shudder reappeared @ 34k. after much discussion with dealer and dodge cust no-service, front hubs were replaced and front rotors turned due to tsb. now at 38k miles shudder is back. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 06/26/2004 | 32500 | 2 | 09/15/2003 |
| I own a 2003 dodge ram 1500 4x4 quad cab slt vin 1d7-hu18n53s-188168 assembly point, warren, michigan. the truck stalled while in traffic making a 10-15 mph right turn. the second occurence was july15, 2004. very close call here. i was in the smokey mountains camping. the six hour drive home towing my popup was nerve racking to say the least. especially, since my 13, 6 and 3 year old were in the truck. i mentioned that the truck runs extremely rough intermittently to the dealer morgan dodge durham north carolina on at least two occasions. i am also experiencing an intermittent shudder that seems to be coming from the transmission, also mentioned to the dealer on at least two occasions. the dealer simply said that they could not reproduce the shudder or stall. i also had a severe brake pulsation. they did replace front pads and calipers and cut rotors. they were supposed to follow up with me regarding the shudder and stall but as of this date, 7/18/2004 i have not yet receive a call back. | |||
| 03/27/2003 | 5301 | 0 | 11/23/2002 |
| Ongoing problems with the brake system, dealer replaced rotors 3 times due to a defect related to the brakes, serviced about 10 times and the problem still present.*ak | |||
| 08/13/2003 | 1 | ||
| While driving at any speed, intermittently steering wheel locked up/ brakes failed, and turn signal was not working. dealer had inspected vehicle 3 times; firs t time battery cable, second time dealer kept vehicle 1 day and could not duplicate the problem, and third time installed a monitor for ten days, and still couldn't correct the problem. (dealer stated this wa san electric issue. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||
| 03/29/2005 | 56600 | 3 | 12/01/2003 |
| I drive a dodge ram 1500 quad cab slt 4x4. an electrical fire was observed in the wiring harness leading from abs control unit. in the past, i have had two problems with the abs sensor and wiring harness. on one occasion, the harness was replaced along with the sensor. on the first occasion, only the sensor was replaced. in a documented diagnosis, the dealer's mechanic stated that there was moisture present in the wiring harness necessitating replacement. the vehicle is currently at the dealer awaiting authorization for repair. i had found a recall notice on autorecalls.org (nhtsa number 04v18500), but apparently my vehicle's vin is not covered under this recall.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 01/01/2004 | 9000 | 3 | 10/15/2002 |
| Vehicle vibrated/shook when applying the brakes. vehicle was taken to the dealer on several occasions, and dealer replaced front rotors and the calipers. within 9,000 miles of wear the problem recurred. dealer was notified again, but refused to correct the problem because warranty expired. *ak | |||
| 02/17/2004 | 3 | 08/19/2003 | |
| Brake failure had 2 accidects because of this and dodge will not take responsibility i have had this truck for only 6 months and already have a brake failure | |||
| 01/01/2004 | 3500 | 0 | 09/04/2003 |
| 03 ram qc when i stop the whole truck shakes | |||
| 12/09/2003 | 3500 | 1 | 07/08/2003 |
| I have a 2003 dodge ram, 1500 quad cab with a hemi engine. i only have 7500 miles on it and i have taken it in twice to have the front rotors turned down because of severe warpage of them. i am being told that they now have to replace the calipers and brake pads but it has now been over a month because there is a national back-order on the parts. they stated that they have no idea when the parts will be in so i have been driving a truck that severly vibrates the steering when i apply the brakes. they refer to tsb 05-008-03 for the problem.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 02/17/2004 | 3 | 08/19/2003 | |
| Brake failure had 2 accidects because of this and dodge will not take responsibility i have had this truck for only 6 months and already have a brake failure | |||
| 01/01/2004 | 3500 | 0 | 09/04/2003 |
| 03 ram qc when i stop the whole truck shakes | |||
| 12/09/2003 | 3500 | 1 | 07/08/2003 |
| I have a 2003 dodge ram, 1500 quad cab with a hemi engine. i only have 7500 miles on it and i have taken it in twice to have the front rotors turned down because of severe warpage of them. i am being told that they now have to replace the calipers and brake pads but it has now been over a month because there is a national back-order on the parts. they stated that they have no idea when the parts will be in so i have been driving a truck that severly vibrates the steering when i apply the brakes. they refer to tsb 05-008-03 for the problem.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 01/01/2004 | 1200 | 3 | 10/23/2003 |
| Within the first year of owning this truck i had to have the rotors resurfaced twice and within the first 18 months had to have the rotors and calipers replaced. dealer denied warranty completely (not covered) called chrysler someone named mike said they didn't have anything to do with it. it was probably the way i drive. *tr | |||
| 06/21/2006 | 50027 | 1 | 07/15/2003 |
| I was required to pay $198.03 to the dealership to resurface the front rotors of my 2003 dodge 1500 lonestar pickup. the service tech verified that i still have 8mm of original brake on the front and 10mm of original brake on the back. since i am past the 12000 miles required by chrysler they feel that this is a normal wear problem. because of the brakes pulsating each time i applied them i had no choice but to have the problem corrected as it was becoming worse. i fail to see this as normal wear if my brakes are in such good condition. i feel that it is a poor design or material problem that needs to be corrected by chrysler and not the owner of the vehicle. i have viewed web sites that show many owners of 2003/2004 dodge 1500 with this same problem and the service tech stated the same thing. *nm | |||
| 08/01/2004 | 13000 | 2 | |
| Front oem rotors are too weak for the factory installed 20 wheels. i had to have my rotors turned at 13k miles because of uneven wear. | |||
| 01/01/2004 | 9000 | 3 | 10/15/2002 |
| Vehicle vibrated/shook when applying the brakes. vehicle was taken to the dealer on several occasions, and dealer replaced front rotors and the calipers. within 9,000 miles of wear the problem recurred. dealer was notified again, but refused to correct the problem because warranty expired. *ak | |||
| 05/31/2004 | 14000 | 2 | 07/16/2003 |
| I have had problems with the brake on my 2003 ram 1500, at 14000 miles had front calipers replaced, new front rotors and they turned the rear rotors. this was all because of warped rotors i now have 23000 miles on teh truck and will again be taking it in to have the rotor replaced. i can't believe that there are so many complaints filed and nothing has been done. maybe we need to contact the media. i know that when more people start die from this problem the media will be all over it. just like the tires problems on ford suv's. please do some thing before it is to late.*ak | |||
| 03/01/2004 | 12000 | 2 | 04/01/2003 |
| Front brake pulsation. rotors machined at 13000, 18000 and problem keeps recurring. dodge will not admit any problems and will not repair under warranty as it is a wear item. this truck is less than a year old and only sees highway miles, not stop and go driving. the brakes are pulsating again at 22000 miles. what is the solution to this problem dodge? i've worked on cars for 15 years at gm. let me know what the problem is and i'll fix it myself if need be. *jb | |||
| 03/10/2004 | 6500 | 1 | 09/03/2003 |
| Front brakes on 2003 dodge ram 1500 quad cab developed major pulsation and decreased stopping ability at 6500 miles. returned vehicle to dealer and was informed that the front rotors were indeed warped and replaced under warranty. seems to be an all to common problem with the complaints seen on this site and beleive that the nhtsa should look very hard into these problems before someone gets seriously injured or killed. how many complaints does it take to get involved? after the new car warranty is up at 12k miles it will become the owners expense for these wear items and strongley urge nhtsa to investigate these sub-standard components and demand dodge to correct the problem and extend warranty period to at least 36,000 miles and prorate the difference for all subsequent brake jobs for existing new car purchasers based on what they publish for brake service mileage. *ak | |||
| 01/01/2004 | 3500 | 0 | 09/04/2003 |
| 03 ram qc when i stop the whole truck shakes | |||
| 01/20/2004 | 11285 | 1 | 10/14/2003 |
| I own a 2003 dodge ram 1500 quad cab 4x4. recently while driving at slow speeds, the engine died. i restarted and heard a load clanking sound from the right side of the engine. the noise sounded like a connecting rod knock. i contacted roadside assistance and they arranged to have the vehicle towed to the dealership. when we arrived at the dealer, the mechanic could not get it started. when he finally got it started, the engine locked up. the engine was torn down and it was discovered that the valve spring on the intake valve for the #6 cylinder had broken in two, the valve had dropped into the cylinder, flipped over, punctured a hole in the #6 piston and snapped in half. the dealer, fenton auto group in pampa, texas has done a great job of arranging for a loaner car, and getting the mechanic to work on it immediately. dodge is repairing under warranty a brand new short block, brand new passenger side head, valve spring and valve. they were able to get the parts immediately (the next day) and plan to have it repaired quickly. my complaint is that if i were building or rebuilding and engine that had a broken valve spring problem that i would replace every valve spring on the entire engine. an ounce of prevention is worth a pound of cure and a couple hundred dollars could save several thousand later. secondly, i think i am entitled to some sort of compensation for the loss of the use of my pickup in the way of an extended warranty at no charge, service contract etc. the payments don't stop just because the truck is in the shop. i have also had to have the front rotors turned due to warpage. the truck was a dealer demo purchased with 5,669 miles on it and currently has 11,285 miles. dodge is well aware of this problem, as the service manager at the dealer where it was purchased at dallas dodge knew exactly what it was and stated he had heard of the problem in schools. *la | |||
| 08/01/2003 | 1 | 12/07/2002 | |
| Warped rotors on front brakes cause truck to violently shake when trying to stop truck. *ak | |||
| 11/10/2003 | 16000 | 1 | 01/15/2003 |
| Unsafe condition of steering wheel shake and brake pedal pulsating because brakes are pulsating due to advanced and premature rotor warpage. this truck has 18k miles, and was repaired previously (obviously ineffectively) for the same problem.*ak | |||