Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 03/23/2010 | 100847 | 1 | |
| On march 23, 2003 i was in the process of getting in my 2003 dodge 1500 quad cab. the a-pillar with the grab handle on it came loose from the truck(the plastic cracked and went over the bolts holding it on.) i fell back and struck my head on the drivers door and then again struck my head on the ground. i suffered a subdural hematoma and was flown by helicopter to st. louis for surgery. my family was told to tell me bye on two different occasions because e doctors thought i was going to die. i made it but ran up hugh medical and therapy bills. when researching this on the internet, i found that this grab handle failure has happened many times causing some injuries to major injuries. i also found out that chrysler has been aware of this problem in 2003. motor trend magazine experience this same failure in 2003 when they were testing this vehicle. dodge did nothing and when you've gone through what i have that just. *tr | |||
| 02/15/2009 | 65000 | ||
| 2003 dodge ram quad cab.....cracks in dashboard caused ac malfunction. pieces of dashboard blocked air damper door and burned out motor.. cost $1100.00 out of my pocket to fix.... | |||
| 10/15/2008 | 55000 | 1 | |
| 2003 dodge ram quad cab 2wd cracked dash from windsheild to middle of dash. *tr | |||
| 10/15/2009 | 114885 | 1 | |
| Dashboard just above airbag has a crack 1 inch from the front all the way to the rear. no accident ever in this vehicle, first owner. *tr | |||
| 08/25/2009 | 65000 | 1 | |
| The dash in my 2003 dodge ram is cracked and crumbling. you can break off chunks with 2 fingers. its that brittle. now that i searched for the problem i have found many people that have the same problem. *tr | |||
| 05/01/2007 | 95000 | 1 | |
| Dashboard has large cracks in it which have exposed wires and caused issues with the electrical system in my truck. *tr | |||
| 01/01/2007 | 1 | ||
| 2003 dodge ram 1500, the dash started cracking in 2007. i figured it was due to the high heat in vegas, the cracks have continued and are getting bigger. started looking into getting a replacement and came across thousands that have the same problem. this is my first and last product from this company. the paint has faded completely on the roof and hood. it is now fading on the doors and bed of the truck. i have also had problems with the brake system. but that's another long story. *tr | |||
| 06/20/2008 | 43000 | 1 | |
| My 2003 dodge ram quad cab, laramie dash started cracking and now has 3 cracks. i thought i was only one with this problem until today. one sight alone had 103 reports of the same cracks where they started and in the same order as how mine started. dodge recognizes this as a defect but are not willing to recall. at this point it is customer satisfaction issue as well as safety issue. with the airbags installed in the dash, what happens if the cracks continue and cause an airbag to deploy without a crash. is it going to take someone getting killed before the company recognizes they need to recall such as ford did several years ago with the defective tires, they waited until people died, i just do not understand why a company would represent themselves falsely, dodge promotes their products as quality and top of the line. i beg to differ, any assistance in this matter will help those families driving down the road in these unsafe vehicles. *tr | |||
| 10/15/2006 | 50000 | 1 | 09/12/2003 |
| Crack in passenger side dash, 7 long, windshield toward seat, in the low spot on top of dash and spreading. sent dealer an email asking about any recalls, of course have not heard back from them. *tr | |||
| 08/18/2007 | 52000 | 1 | 01/25/2006 |
| 2003 dodge ram 1500-cracked main dash panel. *tr | |||
| 07/09/2007 | 31000 | 1 | 06/01/2003 |
| The dashboard on the 2003 ram quad cab was cracked after i got in it to head home from work. the truck has 31000 miles, and has been babied from day one by me. crack is definitely a design flaw, and was not caused by sun or environmental damage.*ak | |||
| 01/20/2007 | 48500 | 1 | 04/04/2003 |
| A crack in the dash on the passenger side near the windshield was noticed back in january but we are uncertain exactly how long it had been there. after several months, the crack aggressively spread through the dashboard. the vehicle had not sustained damage to cause the crack at any time. the dashboard has always been maintained with conditioners, and there were no other areas with problems.*ak | |||
| 05/07/2007 | 1 | ||
| 8 inch crack on passenger side of dashboard in a 2003 dodge ram truck. local news report done involving dodge truck dashboards collasping, falling in like a sinkhole. started with just cracks like on my dodge. *ak | |||
| 05/01/2007 | 90000 | 0 | 08/20/2003 |
| Not sure what lead to the failure, but my 03 dodge ram pick up dash is crack from near windshield side to near the glove compartment on the other side it has not gotten to be dangerous yet or cause other failures yet that i know of. dodge dealer said that since it is simply cosmetic they will not replace it and if they do it will cost over 1,000.00. *tr | |||
| 04/06/2007 | 40000 | 1 | 11/20/2002 |
| 2003 1500 quad cab with a cracked dashboard. dodge has agreed to pay for part, but i have to pay for labor. $250.00. no way! $30,000 truck should hold up better. dodge needs to do something about this problem. *ak | |||
| 06/11/2003 | 7000 | 1 | 05/15/2003 |
| 03 1500 ram quad cab wind noise driving on the highway the wind noise is so bad that you think there is a window down especially on the passenger side, i had to take the truck back to the dealership numerous times they replaced weather striping on both sides but the vehicle still has a very bad wind noise on the right side. dealer keeps saying (could not duplicate complaint) i am a retired mechanic and know better because i ride in the passenger seat when my wife drives and it will drive you crazy i know that the wind noise is not a normal condition you can look at the rear doors on both sides and see they need to be adjusted down but it's out of factory warranty now but it was in it at the time of (complaint's) so i guess i will have to repair it myself. i have ridden in other trucks with quad cabs and they are so much quieter so what is the deal ! ( it takes 2 people in the vehicle to diagnose the complaint) you can hear it from the driver's seat but not as bad. personally i think they only send 1 person when they try to diagnose the problem. so i guess ill have to dig out mt tool box and fix it properly myself. i am a very disgusted dodge quad cab 1500 owner! *jb | |||
| STRUCTURE - BODY | |||
| 05/01/2007 | 39000 | 1 | 01/22/2007 |
| I bought my 2003 dodge ram quad cab 1500 in january 2007 with about 38,000 miles on it. at the time the paint job on the truck was fine but starting around april or may the clear coat on the truck started to delaminate. i called up dodge and even went by my local dodge dealer to complain about the paint job but i was told because i'm not the original owner and that the trucks 3 year 36,000 mile warranty has run out no one will fix my truck. i've been told by my local dodge dealer that it is a factory problem with my paint but i'm out of luck when it comes to dodge repainting my truck. *tr | |||
| 04/10/2007 | 63600 | 1 | 10/10/2003 |
| A-pillar-mounted ingress handle on passenger side. i own a 2003 ram 1500 quad cab pickup. i bought this truck new in october 2003. today, i was trying to get in the truck through the passenger's side and stood up to to clean the windshield and the a-pillar-mounted ingress handle came off. this truck has 4x4 so it is taller then the regular truck. you have to use that handler to keep your balance. luckily ,i didn't get hurt because i used the seat and the door to avoide falling. i called the dealership, and unfortunatelly they won't be able to do anything to replace the a-pillar-mounted ingress handle because the truck was out of warranty. the truck has over 60,000 miles and i've had it 36 months. my complaint was why don't they builld this handles stronger. their purpose was to help the persons get into the vehicles. shouldn't they be able to hold at least an average size person?*ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 06/11/2003 | 7000 | 1 | 05/15/2003 |
| 03 1500 ram quad cab wind noise driving on the highway the wind noise is so bad that you think there is a window down especially on the passenger side, i had to take the truck back to the dealership numerous times they replaced weather striping on both sides but the vehicle still has a very bad wind noise on the right side. dealer keeps saying (could not duplicate complaint) i am a retired mechanic and know better because i ride in the passenger seat when my wife drives and it will drive you crazy i know that the wind noise is not a normal condition you can look at the rear doors on both sides and see they need to be adjusted down but it's out of factory warranty now but it was in it at the time of (complaint's) so i guess i will have to repair it myself. i have ridden in other trucks with quad cabs and they are so much quieter so what is the deal ! ( it takes 2 people in the vehicle to diagnose the complaint) you can hear it from the driver's seat but not as bad. personally i think they only send 1 person when they try to diagnose the problem. so i guess ill have to dig out mt tool box and fix it properly myself. i am a very disgusted dodge quad cab 1500 owner! *jb | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 10/07/2009 | 70000 | 1 | |
| While having new tires installed the mechanic and i heard sounds from under truck as if the lift was crushing a rusty muffler. once the truck was up in the air it was discovered that the bottom side of the frame on the drivers side under the rear seat had rotted completely through. a cancer hole about 6 long by 1 was visible. the lift, positioned about 4 behind this hole had collapsed the frame under the weight of the elevated truck. *tr | |||