Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 2100202 | 07/08/2002 | 635721 | Subject regarding revision in diagnostic procedures and labor operation times for re transmissions. *tt | 10/30/2002 | |
| 2100601 | 03/16/2001 | 211699 | 621898 | Automatic transmission fluid usage atf+4. *tt *mj | 10/03/2001 |
| 211197A | 09/05/1997 | 21-11-97 | 6089030 | This bulletin involves reverse buzz (46re) *nlm | 01/12/2000 |
| 210899 | 04/30/1999 | 604975 | Vehicles exhibiting buzz, whining, or moaning like noise from cold transmission when reverse gear is selected. *tt | 05/21/1999 | |
| POWER TRAIN - DRIVELINE | |||||
| 211197 | 09/05/1997 | 54392 | Experiencing a buzz sound when shifting into reverse. *yc | 04/07/1998 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 210697A | 12/19/1997 | 21-06-97 | 6088991 | This bulletin involves overdrive unavailable in extreme cold temperatures, bypass kit installation, inhibitor programming. *nlm | 01/11/2000 |
| 210797 | 03/21/1997 | 6089000 | Information on transmission cooler reverse flushing with cooler bypass kit installed. *nlm | 01/11/2000 | |
| 210697 | 03/21/1997 | 54373 | Overdrive unavailable in extreme cold temperatures. *yc | 04/07/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 07/15/2003 | 31365 | ||
| We submitted a letter to chrysler asking for a "goodwill repair refund" and had a phone call from the customer service center, al williams, stating that the three (3)year warranty had expired. we had explained that our leisure travel van with a dodge v8 360 engine only on 31,365 on the transmission. he said it did not matter. the chrysler dealership that replace the transmission with a rebuilt transmission from chrysler stated that he had never seen a transmission "chewed up" like ours. we have made several phone calls to chrysler asking for a letter stating exactly why they were denying our request for a "goodwill repair refund". we have had no calls returned and can not reach their customer number because it is always busy. on line "ask" questions never respond to a question. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 09/01/2001 | |||
| While driving at highway speeds transmission went out. vehicle was no longer driveable.*ak | |||
| 02/14/2000 | 1 | 09/01/1996 | |
| The transmission locked into 2nd gear and stalled while going 60 mph on the highway. power steering was lost and getting the van across 3 lanes of city traffic while losing speed was very difficult. complete transmission needed to be replaced w/ repairs at owners cost. only 6 months over 3 yr. warrenty and only 12,000 miles on the 36,000 mile warrenty. chrysler would not take resposiblity even when we had the van into a chrysler dealer the month before complaining that something was wrong with the transmission. they returned the van saying there was no problem. *ak | |||
| 11/01/1999 | 03/01/1997 | ||
| Last year, when i had made 23 payments on my van, it had been in the shop for 23 times. i drive nearly 100 miles to put it in the shop, so 23 x's 200 miles is a lot of mileage that was put on my van just for repairs. the first week we had the van, we called to complain that we couldn't even take it to carwash, because the windows leaked so badly....then the heater quit working, and on and on and i have had it in the shop numerous times for engine and transmission problems. i just feel like noone cares that i am so disappointed in dodge and my van. | |||
| 11/01/1999 | 03/01/1997 | ||
| Last year, when i had made 23 payments on my van, it had been in the shop for 23 times. i drive nearly 100 miles to put it in the shop, so 23 x's 200 miles is a lot of mileage that was put on my van just for repairs. the first week we had the van, we called to complain that we couldn't even take it to carwash, because the windows leaked so badly....then the heater quit working, and on and on and i have had it in the shop numerous times for engine and transmission problems. i just feel like noone cares that i am so disappointed in dodge and my van. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||
| 11/01/1999 | 1 | ||
| Transmission lines that connected to radiator were leaking transmission fluid which could result in a fire hazard. consumer received a recall notice, unknown campaign number, regarding this issue. previously had repair work performed. *ak transmission cooler connector was repaired on recall. *yh | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 05/15/2001 | |||
| Consumer states that in owners manual vehicle is equipped with a shift interlock system which would prevent vehicle from being removed from park without applying brakes. consumer received notification that vehicle, in fact, is not equipped with this safety feature. please provide any additional information/attachments. *ak | |||