Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 1900201A | 09/28/2001 | 1900201 | 628294 | This bulletin provides a diagnostic procedure for steering sensitivity. *tt | 03/06/2002 |
| 1900201 | 09/14/2001 | 190700 | 625595 | Subject regarding steering wander diagnosis. *tt | 11/29/2001 |
| 1900201 | 09/14/2001 | 190700 | 625597 | Subject regarding steering wander diagnosis. *tt | 11/29/2001 |
| 190700 | 09/22/2000 | 614655 | Subject regarding steering wander diagnosis. *tt | 11/30/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/22/2011 | 100101 | ||
| While backing out of my parking space and turning the steering wheel i heard a loud pop/thump. subsequently while driving down the road at 15mph the steering went out and the vehicle was uncontrollable. i had the vehicle towed to a repair shop. the cause of the break down was the front passenger side frame had rusted and cracked. this is where the steering is connected to. no repair was possible. i have contacted alternate repair sources of dealers, body shops, welders and metal fabricators without any success to get anyone willing or able to repair the frame. the vehicle is considered non-drivable and non-fixable. | |||
| 06/01/2008 | 140000 | ||
| Tl*the contact owns a 1998 dodge ram van. while pulling into a parking space at an unknown speed, the contact felt a hard vibration and heard a loud bang. he exited the vehicle to locate the origin of the sound, but was unsuccessful. he re-entered the vehicle to continue to park when another loud sound occurred. the steering did not respond. he exited the vehicle again and located a failure with the steering control arm and its components. the contact also noticed that the entire front end was completely rusted. he called a tow truck and had the vehicle towed to a local dealer. the dealer stated that there body shop would not repair the vehicle because they did not want to be responsible for any liability. they further stated that they may be able to locate a collision repair shop to perform the repair work. the contact has not yet been able to locate a shop to perform the needed repairs. the vehicle is currently at the dealer. the failure and current mileages were 140,000. | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 05/22/2011 | 100101 | ||
| While backing out of my parking space and turning the steering wheel i heard a loud pop/thump. subsequently while driving down the road at 15mph the steering went out and the vehicle was uncontrollable. i had the vehicle towed to a repair shop. the cause of the break down was the front passenger side frame had rusted and cracked. this is where the steering is connected to. no repair was possible. i have contacted alternate repair sources of dealers, body shops, welders and metal fabricators without any success to get anyone willing or able to repair the frame. the vehicle is considered non-drivable and non-fixable. | |||