Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
05/15/200720000808/20/2005
 Tl*the contact owns a 2005 dodge ram 1500 quad cab lwb. while driving 50 mph or greater, the vehicle vibrates roughly. the dealer and manufacturer were notified and stated that the failure stems from the vehicle's tires. the tire manufacturer rebalanced the tires, but the failure persisted. the dealer sent the vehicle to a different tire shop who was also unable to repair the vehicle. the vehicle manufacturer stated that the tires are at fault, however the tire manufacturer stated that their is failure within the vehicle. when the original tires and rims were tested separately, they did not exhibit any failures. the tire information was unavailable, however all but one of the tires share the same dot number. the contact has the repair orders. the current and failure mileages were 20,000.
11/07/20052050111/06/2005
 I just bought a new 2005 dodge magnum 1500 ram long bed from the dealer in november 2005. after the second day of driving on the highway i noticed the truck vibrated a lot at around 65 mph. i returned the truck to get the tires balanced at the dealer and they said that tires needed no balancing and the shaking was fixed. the next day going to work the shaking started at around 63 mph and i returned to the dealer and test drove with mechanic and they balanced the tires. this time one tire was found unbalanced and was told that these truck shake at those speeds and when there is less than 300 pounds on the bed. i made another appointment so that they could do more tests and test drive. same thing was said. they said everything was normal and nothing could be done and that i need to put 300 plus pounds on the bed to fix the problem. i called the 1-800 customer service for the manufacturer and they called the dealer and told me to go and make another appointment. i went to the dealer the next business day and the service department said that there was no need for any further appointment and there was nothing to be done as those long beds and model shake that way with less than 300 pound on the bed. i could not get another appointment or go on a test drive. at this point i think that is a safety issue because if you were to go on a long trip, and most highways and interstate have speeds of 60 and above, you would not be able to look through the mirrors to merge into lanes or see other cars if the truck is shaking. if you are driving to work and the passenger puts a drink in the cup holder, and you are on the highway, and if the drink spills because of the shaking would that cause a shortage and /or distraction. it would be a safety issue to have to load and unload the 300 plus pounds of whatever from the bed when you have to load plywood or anything that require the dimension of the bed. *jb
TIRES - SIDEWALL
06/03/2007290001
 While driving at a speed of 30 mph the outside sidewall and tread completely separated on the tire. these were cooper discoverer s/t lt265/70 r17 made in utah 02/05. the side wall remained on the rim as well as the remaining parts of the tire, it was wide open between the tread and the sidewall all the way around the tire. not a blowout the tire came apart. if this would have been at highway speed i wouldn't be writing this. *tr
05/01/2005252215
 2005 dodge ram 1500 experiencing problems with premature tire wear, rusted components underneath the vehicle, loose front passenger seat, transmission shifting, speedometer inaccurate, and problems with the body paint. *mr the ride height was low in the front, there was stiff suspension, there was a loose strip rubber above the left door, the suspension bar may have been cracked, there was abnormal scalloping on the front tire outside tread, there was an exhaust pipe leak, the exhaust system components showed signs of overheating. the lower portion of the right side steering knuckle showed a visible line that could possibly crack. the engine idling was harsh when moving the shift into reverse. *sc *jb
TIRES - TREAD/BELT
06/03/2007290001
 While driving at a speed of 30 mph the outside sidewall and tread completely separated on the tire. these were cooper discoverer s/t lt265/70 r17 made in utah 02/05. the side wall remained on the rim as well as the remaining parts of the tire, it was wide open between the tread and the sidewall all the way around the tire. not a blowout the tire came apart. if this would have been at highway speed i wouldn't be writing this. *tr