Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING
1018200410/18/200410013979Updated graphic for high pressure pump removal and installation. *eh04/27/2005
ENGINE AND ENGINE COOLING - ENGINE
090060606/17/200610020083New crankshaft and center bolt design. *tt07/19/2006
090030602/25/200610019542Crankshaft replacement policy change and main bearing part number information. *tt03/24/2006
ENGINE AND ENGINE COOLING - ENGINE - DIESEL
140010701/26/200710021170Bio-diesel b5 fuel. *kb03/19/2007
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
110030511/10/200510018684Turbocharger, change air cooler, and exhaust gas recirculation systems diagnosis on om647 engines. *nm01/10/2006
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE)
4410/01/200410010562Customer satisfaction notification d44 - egr valve. this could cause limited engine output and vehicle speed as well as illumination of the malfunction indicator lamp (mil). also include the 2004 freightliner sprinter. *tt12/01/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
04/02/20121100001
 Driving at freeway speed the vehicle losses power and the speed decreases to about 40 mph. i can pull over and turn of the motor for about 10 seconds and start up and the vehicle will reset and run fine until it does it again randomly. this is very dangerous especially when you are in the left hand lane and you are trying to get to a safe place to pull over. this has happened several times and i have replaced the turbo resonator 3 time on this truck. this is a plastic part and the body cracks from the vibration and pressure. *tr
04/02/2012110000
 Driving at freeway speed the vehicle losses power and the speed decreases to about 40 mph. i can pull over and turn of the motor for about 10 seconds and start up and the vehicle will reset and run fine until it does it again randomly. this is very dangerous especially when you are in the the left hand lane and you are trying to get to a safe place to pull over. this has happened several times and i have replaced the turbo resonator 3 time on this truck. this is a plastic part and the body cracks from the vibration and pressure.
ENGINE AND ENGINE COOLING - ENGINE
06/14/2008151501
 While traveling on i-70 from frederick to cumberland in 2004 dodge sprinter pleasure-way rv, noticed a revving in the engine. going up first steep mountain, the engine dropped 10 mph from 65 to 55. drove through hagerstown and got on i-68 to cumberland. going up that mountain, the rv lost power in every gear and went into limp home mode. pulled off the highway and called tow truck. took to sprinter repair shop who knew exactly what the problem was - turbo resonator. took approximately .7 of an hour to replace with a new part. this should be a recall. in researching the issue - this has happened to many people. it is not safe to be climbing mountains with tractor trailer and vehicle traffic and have this happen. *tr
05/10/2006170001509/15/2005
 Engine stalls intermittently, with or without a/c. can happen at any time after start up and at any speed without warning. sometimes can happen after vehicle goes over a bump (even small ones), during turns, moving off from a traffic light. this is highly dangerous. dealer did install kit to prevent potential stalling due to operation of heavy duty rear a/c during turns (known problem) but no effect. engine restarts without hesitation after ignition key is switched off and then turned on. dealer has carried out an extensive electrical check with no results and cannot duplicate event. *tr
04/03/200772000112/01/2004
 Tl*the contact owns a 2004 dodge sprinter. while driving 65 mph with cruise control activated, the vehicle shut down without warning. the contact pulled the vehicle over and it was towed to the dealer. the vehicle is being diagnosed by the dealer at this time. the current and failure mileage were 72,000.*ak
03/06/2006147000110/01/2004
 Dt*: the contact stated at any speed the vehicle stalled, intermittently. the vehicle must be stopped and turned off before the vehicle would restart. the dealership has replaced the computer, egr valve, fuse block, and fuel relay switch. these efforts have not repaired the problem.
ENGINE AND ENGINE COOLING - ENGINE - DIESEL
01/30/200752769205/13/2004
 Fan pulley dislodges and tears up the front accessories. during extensive travels i have found dozens of sprinters having had the same problem. i think that the design or materials that make up the pulley are flawed and you should investigate. i further believe the descrepency based on conversations with mechanics is well know to dodge yet is also covered up by dodge.
06/17/2006129263208/28/2004
 The crank shaft damper pully & r & r timing chain broke, rendering the vehicle immobile. parts were replaced and 2 months later, the same thing happened. *jb
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - TURBO-CHARGER
11/21/20065100015
 Tl*the contact owns a 2004 dodge sprinter. while driving 65 mph, the vehicle speed decreased dramatically. the engine warning light illuminated after the vehicle decreased in speed. he took the vehicle to the dealer on nine occasions and they replaced the erg valve, turbo manifold, and the turbo resonator. the contact stated that immediately after the repairs were made he experienced a similar failure. the failure mileage as 51,000 and current mileage was 78,000.
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
09/08/200638700102/14/2004
 Dt*: the contact stated the vehicle was constructed without a tailpipe, causing the vehicle interior to become covered with diesel exhaust soot. the vehicle was taken to a service dealer, where the dealer researched the manufacturing specifications of the vehicle and confirmed that the lack of a tailpipe was the standard. there were not immediate repairs made to the vehicle.