Dodge Sprinter 2007
Model Sprinter made in 2007 by Dodge got 32 consumer complains there are 5 recalls as well as 4 service bulletins. Consumer complaints with reference, among others things, to electrical system, engine and engine cooling and exterior lighting. Technical service bulletines regarding digital instrument panel, engine and engine cooling and power train. There were some recalls concerningair bags, equipment adaptive.
Model 2007
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - SIDE/WINDOW | ||||||||||||||||
| 07V246000 | DAIMLERCHRYSLER MANUFACTURING INTL | from 09/18/2006 to 04/21/2007 | V (Vehicle) | 21 | 07/16/2007 | MFR | CHRYSLER GROUP LLC | 06/07/2007 | 06/17/2007 | |||||||
| Defect Summary | On certain trucks, the side window air bag module diffuser material may contain hairline cracks. | |||||||||||||||
| Consequence Summary | In the case of a crash with a trigger signal for the window bag module, it is possible that such a diffuser may crack at the beginning of the air bag activation increasing the risk of injury to the seat occupant. | |||||||||||||||
| Corrective Summary | Dealers will replace the right, left, or both side window air bag modules. the recall began on july 16, 2007. owners may contact dcc at 1-843-695-5041. | |||||||||||||||
| Notes | Daimlerchrysler recall no. g20.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| EQUIPMENT ADAPTIVE | ||||||||||||||||
| 08V662000 | SUNSET VANS INC. | from 04/01/2005 to 10/30/2007 | V (Vehicle) | 267 | 03/04/2009 | ODI | SUNSET VANS INC. | 12/15/2008 | 12/15/2008 | 571 | 404 | |||||
| Defect Summary | Sunset vans is recalling 267 my 2005-2007 econoline, g series and sprinter trucks built on dodge, ford and chevrolet chassis and equipped with ricon platform style wheelchair lifts. these vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 404, platform lift installations in motor vehicles. the threshold warning system may not detect the presence of a wheelchair or mobility aid user in a certain spot within the defined threshold area. | |||||||||||||||
| Consequence Summary | The user of the lift could be injured should the lift move unintentionally. | |||||||||||||||
| Corrective Summary | Sunset vans is working with ricon to correct the wheelchair lifts free of charge (please see 07e095). owners may contact ricon at 1-818-267-3000 or sunset vans at 1-888-280-8267. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 08V663000 | SUNSET VANS INC. | from 04/01/2005 to 09/30/2006 | V (Vehicle) | 169 | 03/04/2009 | ODI | SUNSET VANS INC. | 12/16/2008 | 12/16/2008 | 571 | 403 | |||||
| Defect Summary | Sunset vans is recalling 169 my 2005-2007 econoline, g series and sprinter trucks built on dodge, ford and chevrolet chassis and equipped with ricon platform style wheelchair lifts. these lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, platform lift system accessible for motor vehicles. the anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. the pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. the lift could stow even though someone or something is still on the lift. | |||||||||||||||
| Consequence Summary | A lift occupant can be injured should the lift begin to stow unintentionally. | |||||||||||||||
| Corrective Summary | Sunset vans is working with ricon to correct the wheelchair lifts free of charge (please see 07e097). owners may contact ricon at 1-818-267-3000 or sunset vans at 1-888-280-8267. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 08V526000 | MATTHEWS SPECIALTY VEHICLES | V (Vehicle) | 8 | 10/22/2008 | ODI | MATTHEWS SPECIALTY VEHICLES | 10/08/2008 | 10/08/2008 | 571 | 403 | ||||||
| Defect Summary | Matthews is recalling 8 my 1998 bluebird, my 2004 ford e450, my 2005-2006 thomas built bus, my 2006 international bus, my 2007 chevrolet 5500, freightliner and dodge sprinter trucks, transit buses, and specialty vehicles equipped with ricon platform style wheelchair lifts. these lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, platform lift system accessible for motor vehicles. the anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. the pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. the lift could stow even though someone or something is still on the lift. | |||||||||||||||
| Consequence Summary | A lift occupant can be injured should the lift begin to stow unintentionally. | |||||||||||||||
| Corrective Summary | Matthews is working with ricon to correct the wheelchair lifts free of charge (please see 07e097). owners may contact ricon at 1-818-267-3000 or mattews specialty at 336-297-9600. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration | |||||||||||||||
| 08V524000 | MATTHEWS SPECIALTY VEHICLES | from 01/01/2007 to 12/31/2007 | V (Vehicle) | 8 | 10/22/2008 | ODI | MATTHEWS SPECIALTY VEHICLES | 10/08/2008 | 10/08/2008 | 571 | 404 | |||||
| Defect Summary | Matthews is recalling 8 my 1998 bluebird, my 2004 ford e450, my 2005-2006 thomas built buses, my 2006 international bus, my 2007 chevrolet 5500, freightliner and dodge sprinter trucks, transit buses, and specialty vehicles equipped with ricon platform style wheelchair lifts. these buses fail to comply with the requirements of federal motor vehicle safety standard no. 404, platform lift installation in motor vehicles. the threshold warning system may not detect the presence of a wheelchair or mobility aid user in a certain spot within the defined threshold area. | |||||||||||||||
| Consequence Summary | The user of the lift could be injured should the lift move unintentionally. | |||||||||||||||
| Corrective Summary | Matthews is working with ricon to correct the wheelchair lifts free of charge (please see 07e095). owners may contact ricon at 1-818-267-3000 or matthews specialty at 336-297-9600. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||||
| G21 | 04/01/2008 | 10025304 | Reconfigure cluster-active service system. applies only to the vehicles equipped with gasoline engine built from 8/1/2006 thru 4/3/2007 (mdh 0801001 though 040301). csc was received. *pe | 07/28/2008 | |
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||||
| 1400107 | 01/26/2007 | 10021170 | Bio-diesel b5 fuel. *kb | 03/19/2007 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||||
| RECALL-H44 | 02/01/2009 | 10030226 | Chrysler: engine control module (ecm) may not actuate the egr valve sufficiently to prevent soot accumulation, resulting in improper valve operation or sticking. improper valve operation may cause excessive exhaust emissions, illumination o | 08/27/2009 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| H 04 | 04/01/2008 | 10025306 | Satisfaction notification h 04. transmission/roof vent relay. electric roof ventilator fan on about 180 of the vehicles may cause the automatic transmission electronic control system to malfunction. csc was received. *pe | 07/28/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 05/13/2009 | 1 | ||
| 1. initially i had been having problems with the chassis battery from the beginning of purchase (8/25/08). during the first auto dealer | |||
| ELECTRICAL SYSTEM - BATTERY - CABLES | |||
| 12/20/2007 | 800 | 2 | 11/06/2007 |
| Tl*the contact owns a 2007 dodge sprinter. while driving 45 mph, the vehicle came to a complete stop without warning. all of the instrument panel lights illuminated. the contact had to place the vehicle in neutral several times until it operated normally. the vehicle also shut off while driving 35 mph. the contact drove to the dealer at 5 mph. the dealer stated that the battery cable was the cause of the failure. the current mileage was 1,013 and failure mileage was 800. updated 01-29-08. *kb the consumer stated the failure happened again. updated | |||
| ENGINE AND ENGINE COOLING | |||
| 06/15/2011 | |||
| 2007 dodge sprinter i have had 3 of these vans that have had thier swirel valves (intake manifold) go bad.when this happens the van has no power and is unsafe to drive.i was told by the dealer this happens all the time. | |||
| 10/23/2010 | 4890 | ||
| Driving freeway at 70mph, all of a sudden the engine does what seems like a stall, quickly dropping down to 35mph and continues to slow down as we maneuvered to side if road. this was very close to causing the semi trucks behind us to rear-end us. we pulled over, driving off the freeway at 15mph with hazards on. stopped at a truck stop (i am a female here, so safety was a concern) and proceeded to talk to insurance company/try to find a dodge dealership who actually could work on these specific sprinter engines. after much trouble, end result is the vehicle ends up at a certified dodge dealership who is very aware of this common problem among sprinters (deals with this same issue constantly). it is the turbo resonator that is a faulty plastic piece that often and frequently breaks on these vehicles. the only thing the dealership can do under warranty is replace the faulty piece with a new, same, will ultimately cause the same problem again, plastic piece! why it has not been corrected/recalled by dodge or mercedes is outrageous and is unacceptable. this vehicle put me and my family at great risk because of something that can be corrected, a $5 piece of plastic!?! i would hate to have a family member writing this for me because of a preventable accident occurring, so i ask, please look into this. i know i'm not the only one with this issue, i have seen tons of sprinter owners with the exact problem. thank you for your time. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 05/12/2006 | 9800 | 1 | |
| The 2006 sprinter van sold under the dodge and freightliner brand (made by mercedes) has a serious defect that causes an immediate loss of power. this is caused by a failure of the resonator, a plastic part that is part of the air intake for the turbo charger. the sole purpose of this part is to reduce the whine of the turbocharger. the part is molded plastic, and it fails between where the two parts are molded. when it fails, the engine computer thinks a catastrophic failure has occurred, and puts the engine in limp home mode, with an immediate loss of power. if passing, or going uphill, the car will behave as if the accelerator has been reduced to zero power resulting in a rapid deceleration. if passing, there is not sufficient power to complete the pass. uphill maximum speed is about 20 to 35 mph, even with a full throttle. this defect affects all 2006 sprinter vans with the 2.7 litre engine. many rv's are built on this platform, including roadtrek, pleasure way, leisure way, great western, and others. the vehicle is also use by many delivery services. this is serious defect that could result in death or injury and is not an isolated issue. mine failed at 9800 miles. reports of others failing within 2000 miles and repeated failures after replacement. mine failed when going 65 on a straight and level road. had it occurred when passing, i could have been easily killed. the failure occurred after i took the vehicle in and had the dealer check the resonator before a long trip. the failure occurred without any warning. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||
| 03/13/2008 | 30450 | 6 | 08/10/2007 |
| Tl*the contact owns a 2007 dodge sprinter. while driving 20 mph, the vehicle loses power and stalls. the contact pulled off the road to avoid a crash. he shut off and restarted the vehicle. there were no further occurrences that day. the failure occurred six previous times, but the dealer stated that the diagnostic test could not identify any failures. the failure mileage was 30,650 and current mileage was 30,450. updated 4/2/08 *cn updated 04/02/08 *tr | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||
| 03/10/2008 | 0 | 05/01/2007 | |
| Tl*the contact owns a 2007 dodge sprinter. the contact received a recall notice on march 10, 2008 for the crankshaft position sensor. she called the dealer and was informed to bring the vehicle in the following day. when she arrived at the dealer, they stated that the parts were unavailable and did not know when they would arrive. the failure could cause a crash due to random stalling. there had been no failure to date. the vin, recall number, and mileage information were not disclosed. | |||
| EXTERIOR LIGHTING | |||
| 11/01/2008 | 50000 | ||
| Tl* the contact owns a 2007 dodge sprinter. while parked, the contact noticed that the passenger side headlight was not illuminating. the vehicle was taken to the dealer where the technician advised that the voltage caused the headlight to fail and the headlight assembly would have to be replaced. the vehicle was repaired but the failure recurred. the approximate failure mileage was 50,000. | |||
| 11/01/2008 | 50000 | ||
| Tl- the contact owns a 2007 dodge sprinter. while parked, the contact noticed that the passenger side headlight was not illuminating. the vehicle was taken to the dealer where the technician advised that the voltage caused the headlight to fail and the headlight assembly would have to be replaced. the vehicle was repaired but the failure recurred. the approximate failure mileage was 50,000. kmj | |||
| 11/01/2008 | 50000 | ||
| Tl- the contact owns a 2007 dodge sprinter. while parked the contact noticed the passenger side headlight was not illuminating. the vehicle was taken to the dealer. the technician stated the voltage in the xizon headlights had caused the headlight to fail and informed the contact the headlight assembly would have to be replaced. after the repair the failure occurred a second. the vehicle was repaired. the approximate failure mileage was 50,000. ds | |||
| FUEL SYSTEM, DIESEL | |||
| 06/01/2008 | 30000 | 1 | |
| 2007 sprinter: vehicle stalls several times daily. dodge said it was an egr valve problem. they said they repaired but it still happens. they say it isn't their problem now that the warranty has run out. this is very dangerous when pulling out in traffic. *tr | |||
| FUEL SYSTEM, GASOLINE | |||
| 09/28/2007 | 2000 | 4 | 03/15/2007 |
| I have been made aware of the fact that model year 2007 dodge sprinter vans have two serious product defects: 1.a defective fuel gauge which apparently reads half full when the vehicle runs out of gasoline. 2.very low fuel economy of about 5 mpg rather than the expected 15 mpg. the combination of high gas consumption and a defective fuel gauge results in the vehicle unexpectedly stopping when the gasoline tank is empty. i am aware of four vehicles operated by a small company in chicago all of which have this problem. both the dealer, sherman dodge in skokie, il and chrysler llc have been aware of the defects for over a month. i personally have over 38 years of business experience (13 as a consultant) in the commercial vehicle industry including experience as an engineer and expert witness in personal injury cases involving potential product defects. based on my years of experience, it is my professional opinion that the product defects on these vehicles represent a serious risk of personal injury or death to the owners and drivers of these vehicles, as well as, other people who may encounter one of these stalled vehicles. these vehicles are unexpectedly stalling on the busy streets and expressways in chicago. the driver may not have the time or opportunity to maneuver the vehicle to a safe location before it rolls to a stop. other company employees are hauling gasoline in cans in their vehicles to rescue these stalled vehicles. hauling gasoline in a can, in a vehicle is not a good situation. standing on a busy street or expressway with trucks and car speeding past while pour gasoline from a can into one of these stalled defective sprinters is very risky. i believe it is only a matter of time before a serious accident happens as a result of one of these dodge sprinters stalling unexpectedly. action should be taken immediately to correct these product defects before someone is seriously injured. *tr | |||
| TIRES | |||
| 08/15/2008 | 42000 | 1 | |
| I got separations in a size of a 1/2 - 1 inch on the driver front tire, look like they are cut out with a knife all around the tire. all the other tires have the same thing, but not as big. some parts already flow away. the rubber feels like it lost the softener and goes very hard. just by random, i have seen it. i already changed the tires to new ones, but i saved 2 tires of the damaged tires. *tr | |||
| TIRES - VALVE | |||
| 03/31/2008 | 1 | 09/20/2007 | |
| Accident waiting to happen. winnebago industries markets the navion motor home and the user cannot easily and routinely check the air pressure in the dual rear tires because winnebago covered up the valve stems with wheel covers---to check pressure one must secure a variety of tools and remove the wheel covers to gain access. this is difficult and the result is that owners will not routinely check the air pressure to be assured of safe operation. *tr | |||
| UNKNOWN OR OTHER | |||
| 10/15/2010 | 9310 | ||
| I left for vacation october 15, 2010 and have a loss of power , can't go over 55mph, which is good for saving diesal fuel but not for wanting to get to my vacation place. this sprinter has only 9,300 miles on it. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 03/01/2007 | 0 | 1 | |
| 2007 winnebago view ,right side rear view mirror has a large blind spot. due to what i believe is a defective mirror as it is 2 inches shorter than the drivers side mirror. the mirror was made for a standard size van, not a large motorhome type body. the selling dealer,winnebago,or dodge does not want to take responsibility. *tr | |||
| WHEELS | |||
| 10/28/2011 | 68000 | ||
| Tl* the contact owns a 2007 dodge sprinter 2500. the contact stated that the valve stems on all four tires failed. the contact took the vehicle to the dealer where it was confirmed that the valve stems needed to be replaced. the failure and the current mileages were 68,000. | |||
| 10/28/2011 | 68000 | ||
| Tl- the contact owns a 2007 dodge sprinter 2500. the contact stated that the valve stems on all four tires failed. the contact took the vehicle to the dealer where it was confirmed that the valve stems needed to be replaced. the failure and the current mileages were 68,000. kmj | |||
| 10/28/2011 | 68000 | ||
| Tl- the contact owns a 2007 dodge sprinter 2500. the contact stated the valve stems on all four tires failed. the contact took the vehicle to the dealer and it was confirmed that the valve stems needed to be replaced. the contact feels this is a manufacturers defect. the failure mileage and current mileages were 68,000.rl | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CA | BALDWINPARK | 91706 | ALTMANS WINNEBAGO | 626 869 0170 |
| CO | GOLDEN | 80401 | CHRISTOPHER DODGE WORLD | 303-238-7311 |
| IL | SKOKIE | SHERMAN DODGE |