Dodge Sprinter 2500 2008

Model Sprinter 2500 made in 2008 by Dodge got 21 consumer complains there are 3 recalls as well as 1 service bulletin. Consumer complaints with reference, among others things, to electrical system, engine and engine cooling and exterior lighting. Technical service bulletines regarding structure. There were some recalls concerningseat belts, structure and suspension.

Model 2008

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SEAT BELTS
11V210000MERCEDES-BENZ USA, LLC - DBA SPRINTERfrom 10/01/2007 to 02/28/2011V (Vehicle)343707/15/2011MFRSPRINTER ENGINEERING & COMPLIANCE SUPPOR03/30/201104/01/2011571208 & 209
Defect SummaryMercedes-benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. the seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard 208, occupant protection in interior impact, and motor vehicle safety standard 209, seat belt assemblies. first, those safety belts may not lock as required. second, the assembly loop may not perform to minimum force requirements.
Consequence SummaryIn the event of a crash, the safety belts in these vehicles may not perform as required such that a seat occupant may not be properly restrained, increasing the risk of injury or death in the event of a crash.
Corrective SummaryMercedes-benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. the safety recall began on july 15, 2011. owners may contact mercedes-benz at 843-695-5000.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
STRUCTURE
08V109000SPRINTER ENGINEERING & COMPLIANCE SUPPORfrom 08/25/2006 to 01/14/2008V (Vehicle)72704/09/2008MFRSPRINTER ENGINEERING & COMPLIANCE SUPPOR03/11/200803/11/2008571201
Defect SummaryChrysler/sprinter is recalling 727 my 2007-2008 dodge and freightliner sprinter 2500 passenger vans equipped with 144 inch wheelbase and standard roof height. these vans fail to comply with the requirements of federal motor vehicle safety standard no. 201u, 'occupant protection in interior impact.' some vans may not have had certain head impact protection pads installed at the c-pillar.
Consequence SummaryIn the event of a vehicle crash, personal injury to occupants may occur.
Corrective SummaryDealers will inspect the vehicles and, if the head impact protection pads are missing, the appropriate pads will be installed. the recall began on april 9, 2008. owners may contact sprinter at 1-800-853-1403.
NotesChrysler/sprinter recall no. h09.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
SUSPENSION - REAR - SPRINGS
08V347000SPRINTER ENGINEERING & COMPLIANCE SUPPORfrom 10/24/2007 to 11/12/2007V (Vehicle)24611/03/2008MFRSPRINTER ENGINEERING & COMPLIANCE SUPPOR07/29/200807/29/2008
Defect SummarySprinter is recalling 246 my 2008 dodge or freightliner 2500 trucks. the rear axle spring leaves were produced with an incorrect raw material. therefore the leaves are thicker than the serial components.
Consequence SummaryThe rear axle springs may fail earlier than designed increasing the risk of a crash.
Corrective SummaryDealers will inspect and replace the rear axle springs free of charge. the recall began on november 3, 2008. owners may contact sprinter at 1-843-695-5000.
NotesSprinter recall no. h26.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY - DOOR
TB-72-1602/01/201010033548Sprinter (mercedes benz): load compartment sliding door arrester inoperative. the load compartment sliding door does not lock in the end position when open. the position of the arrester at the bottom of the c pillar prevents it from enga08/23/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
09/22/201160000
 Tl* the contact owns a 2008 dodge sprinter 2500. while driving approximately 35 mph with the air conditioner activated, the contact noticed a significant amount of smoke coming from the air vents. the vehicle was maneuvered to the side of the road and the contact exited the vehicle. suddenly the vehicle engulfed into massive flames. a police and fire report were filed of the incident. the vehicle was declared destroyed and was towed. an investigation had not been performed to determine the cause of failure. the manufacturer was notified of the defect. the approximate failure mileage was 60,000. the vin was unavailable.
09/22/201160000
 Tl-the contact owns a 2008 dodge sprinter 2500. while driving approximately 35 mph with the air conditioner activated, the contact noticed a significant amount of smoke coming from the air vents. the vehicle was maneuvered to the side of the road and the contact exited the vehicle. suddenly the vehicle engulfed into massive flames. a police and fire report were filed of the incident. the vehicle was declared destroyed and was towed. an investigation had not been performed to determine the cause of failure. the manufacturer was notified of the defect. the approximate failure mileage was 60,000. the vin was unavailable. kmj
09/22/201160000
 Tl-the contact owns a 2008 dodge sprinter. while driving approximate 35 mph with the air conditioner activated, the contact noticed a significant amount of smoke emitting from the air vents. the vehicle was maneuvered to the side of the road and the contact exited the vehicle. suddenly the vehicle engulfed into massive flames. a police and fire report were filed of the incident. the vehicle was declared completely destroyed and was towed to the business location. an investigation had not been performed to determine the cause of failure. the manufacturer was notified of the defect. the approximate failure mileage was 60,000. the vin was unavailable. js
ENGINE AND ENGINE COOLING - ENGINE
06/20/2009100001
 2008 dodge sprinter w/diesel engine has hesitation when accelerating. problem began after about 10000 miles of driving. because of the stalling when crossing intersections i've had several near collisions. also when accelerating from a stoplight i've almost had people rear end me. the problem was corrected when the egr valve was replaced due to soot build up. repairs were done under warranty. now the problem is starting again and the egr valve is going to have to be replaced again. there seems to be no pattern as to when the problem started again. problem always occurs at partial throttle, never full throttle. *tr
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
06/20/2009100001
 2008 dodge sprinter w/diesel engine has hesitation when accelerating. problem began after about 10000 miles of driving. because of the stalling when crossing intersections i've had several near collisions. also when accelerating from a stoplight i've almost had people rear end me. the problem was corrected when the egr valve was replaced due to soot build up. repairs were done under warranty. now the problem is starting again and the egr valve is going to have to be replaced again. there seems to be no pattern as to when the problem started again. problem always occurs at partial throttle, never full throttle. *tr
EXTERIOR LIGHTING
05/23/200918000
 Tl* the contact owns a 2008 dodge sprinter 2500. the contact stated that while driving at various speeds, the headlights would fail on an intermittent basis and the brake lights would become inoperable. the vehicle was inspected by a dealer and they advised that he needed to change the bulbs. the vehicle was repaired for the headlight and brake bulbs. the contact stated that the failure seemed to recur every two months. the failure mileage was approximately 18,000.
STEERING
01/31/2012717901
 Vehicle was traveling n on n lincoln, o'fallon, il between 20-30 mph. went over bridge and without any warning steering wheel started to violently shake. due to the speed of travel, was able to stop. driver found right front tire perpendicular to the vehicle.the vehicle had to be towed to repair facility. repair facility found right outer tie rod end had failed completely-the ball had come out of the socket.
STEERING - LINKAGES - TIE ROD ASSEMBLY
01/31/2012717901
 Vehicle was traveling n on n lincoln, o'fallon, il between 20-30 mph. went over bridge and without any warning steering wheel started to violently shake. due to the speed of travel, was able to stop. driver found right front tire perpendicular to the vehicle.the vehicle had to be towed to repair facility. repair facility found right outer tie rod end had failed completely-the ball had come out of the socket.
STRUCTURE
04/04/2011200001
 My sprinter developed a leak in the roof in 2011. water would collect in the oem roof mounted a/c unit, then leak into the cabin when i started to drive . the quantity of water that would flow through the unit back into the passenger cabin was approx 2-3 cups of water, depended on how much rain water accumulated. i had this repaired in sept 2012 by mercedes benz of chicago, for the cost of $1285. this was not under warranty. they said the seal was defective and was allowing water back into the cabin. most of the cost was for labor, the seal will eventually have to be replaced again, as the roof flexes causing it to eventually crack and break. this is an obvious manufacturing/engineering defect. *tr
UNKNOWN OR OTHER
04/04/201120000
 My sprinter developed a leak in the roof in 2011. water would collect in the oem roof mounted a/c unit, then leak into the cabin when i started to drive . the quantity of water that would flow through the unit back into the passenger cabin was approx 2-3 cups of water, depended on how much rain water accumilated. i had this repaired in sept 2012 by mercedes benz of chicago, for the cost of $1285. this was not under warranty. they said the seal was defective and was allowing water back into the cabin. most of the cost was for labor, the seal will eventually have to be replaced again, as the roof flexes causing it to eventually crack and break. this is an obvious manufacturing/engineering defect.