Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||||||||||||
| 10E059000 | FEDERAL-MOGUL CORPORATION | E (Equipment) | 22689 | MFR | CHRYSLER GROUP LLC | 12/27/2010 | 12/27/2010 | |||||||||
| Defect Summary | Federal-mogul is recalling certain replacement control arm assemblies, part numbers k7425, 10945, fa4510x, k7427, 10946, and fa4611x, sold for use on various passenger vehicles listed above. the ball joint on the control arm assembly can fail causing the ball stud to wear through the control arm housing resulting in noise and/or separation of the ball stud from the housing. | |||||||||||||||
| Consequence Summary | If there is a separation of the ball stud from the housing, the driver can loose steering control, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Federal-mogul will notify owners of record and replace the affected control arms free of charge. the safety recall is expected to begin during january 2011. owners may contact federal-mogul at 1-877-489-6659. | |||||||||||||||
| Notes | This recall only pertains to replacement control arm assemblies and has no relation to any original equipment installed on vehicles manufactured by chrysler llc.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 97V201000 | CHRYSLER CORPORATION | from 07/31/1994 to 07/10/1997 | V (Vehicle) | 599000 | 12/15/1997 | ODI | CHRYSLER GROUP LLC | 11/13/1997 | 11/20/1997 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. the lower control arm ball joint can separate due to loss of lubrication. | |||||||||||||||
| Consequence Summary | Separation of the ball joint could cause a loss of steering control increasing the risk of a vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the ball joint end housing cover seal for leakage with a high pressure air tester and the rubber boot will be visually inspected for damage. if the cover seal leaks or the boot is damaged, the lower control arm will be replaced. | |||||||||||||||
| Notes | Owner notification began december 15, 1997.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
| 09E056000 | QUALIS AUTOMOTIVE LLC | E (Equipment) | 5787 | 11/09/2009 | MFR | CHRYSLER GROUP LLC | 10/09/2009 | 10/13/2009 | ||||||||
| Defect Summary | Qualis automotive is recalling certain aftermarket ball joints sold for use on certain passenger vehicles. the socket may have been excessively hardened which could cause it to crack near the retaining ring groove allowing the ball stud to separate under impact load. the subject ball joints were sold as four part numbers, d10945, d10946, g10945, and g10946. the affected control arms, d10945 and d10946, are stamped with the following dates on the ball joints: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, and 116609. the g10945 and g10946 are the same part as the d10945 and d10946 respectively. they are labeled differently depending on the aftermarket customer. | |||||||||||||||
| Consequence Summary | Separation of the ball stud from the socket of the ball joint housing would allow the control arm to collapse and the wheel to fold in causing loss of steering control, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Qualis automotive will replace the ball joints free of charge. the safety recall began on november 9, 2009. | |||||||||||||||
| Notes | This recall only pertains to aftermarket ball joints and has no relation to any original equipment installed on vehicles produced by chrysler.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 020598 | 05/29/1998 | 601679 | Intermittent popping sound coming from the front of the vehicle may be heard from either side. *yc | 11/09/1999 | |
| SUSPENSION - FRONT | |||||
| 020797 | 09/26/1997 | 54434 | Front of vehicle experiencing a low frequency rumble/gear type noise. *yc | 04/07/1998 | |
| SUSPENSION - FRONT - WHEEL BEARING | |||||
| 020797 | 09/26/1997 | 6088758 | Concerns with low frequency rumble/ gear type noise from front of vehicel. *nlm | 01/06/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| EA97016 | CHRYSLER GROUP LLC | 09/29/1997 | 11/20/1997 | LOWER CONTROL ARM BALL JOINT FAILURE | 97V201000 | |
| Alleged front suspension may collapse due to failure of lower control arm ball joint; loss of vehicle control may result. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 01/05/2001 | |||
| Loud noise coming from right side under hood, consumer afraid to drive vehicle. *ak | |||
| 02/23/2000 | 1 | 01/01/1997 | |
| Premature head gasket failure and ongoing body idle vibration | |||
| 04/15/1998 | 6 | ||
| When coming to a stop vehicle vibrates. vibration get worse when the air conditioner is being used. vehicle has been serviced for this problem 6 times. the problem still exists. please provide any further informaiton. *ak | |||
| 08/01/1999 | |||
| Vehicle is making loud humming or rotational noise in the front of the car when driving down the road. the noise gets louder the faster the car is going and it also gets very loud and changes tone when you are going around a curve. | |||
| 07/15/1998 | |||
| Consumer experiencing ongoing problem with noise coming from the front area of the vehicle; whenever consumer makes a turn or rolls over a bump, the vehicle would make a grinding sound. vehicle been in/out dealer shop on four occasions. vehicle has been inspected /repaired, but problem still occurs. *ak | |||
| SUSPENSION - FRONT | |||
| 12/15/2000 | 1 | ||
| The front end makes noise. nlm | |||
| 01/01/2000 | 2 | 10/01/1996 | |
| Replaced once due to recall. making same noise when original failure occurred. worried failure will occur again due to noise. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 07/30/2001 | 2 | ||
| Head gasket blew at 60,000 miles. ball joint replaced./ rear oil seal replaced.*ak | |||
| 02/27/2000 | 0 | ||
| Ball joints went out and brakes would not work. had to use emergency brakes to stop vehicle. *ak | |||
| Dealership failed to comply with recall repair notice of the ball joints. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 09/14/2004 | 66622 | 1 | |
| Consumer's vehicle experienced the same problem as mentioned in recall 97v201000 concerning left control arm. consumer heard a clicking noise coming from the front end of the vehicle. took vehicle to the dealer. however, the dealer did not want to do the repairs at their expense.*ak | |||
| 05/03/2001 | 1 | 06/01/1997 | |
| Both the right and left side lower control arm and ball joint assemblies had to be replaced. this problem was addressed by recall #750. the repair work was performed at the dealer and paid for before consumer was advised of the recall. i have attempted to obtain reimbursement for the $633.00 cost and the $49.95 plus 8% sales tax with no luck. request was denied for the reason that although the recalled parts failed they didn't fail for the recall reason. consumer was also not given the old parts for an independent inspection. *ak daimler chrysler denied reimbursement stating that this case fell into general maintenance. *slc | |||
| 10/22/1998 | |||
| Dealership has no parts for lower control arm after being notified by owner of recall 97v201000. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 123960 | 1 | ||
| The dealership is providing incorrect information about the recall for the lower control arm 97 v 201 000. the dealership is indicating that if they repair the control arm as stated in the recall, it will cause damage to the sway bar. there also some discrepancy about whether or not the vin is part within the remedy scope. *ph the vehicle's ball joints were replaced at the consumer's expense. the consumer request reimbursement. *nlm | |||
| 05/20/2003 | 2 | ||
| After the recall regarding the lower ball joint was repaired, it then failed. recall # 97 v 201 000. *jb | |||
| 05/03/2001 | 1 | ||
| The lower control arms and ball joints were replaced due to corrosion, however upon leaving dealership, consumer was informed by a service manager that part was under recall(#750) the service manage advised consumer to request reimbursement from chrysler, consumer contacted chrysler and was informed that the part was know to be defective and to send in all documentation, consumer then received a letter stating that he had not met the required conditions of the recall, consumer states he complied the with control arms inspection per recall on dec 15, 1998 but at that time there was no immediate problem.*jb | |||
| 1 | |||
| Recall work on the lower control arm denied to consumer from dealership. | |||
| Consumer states that the recall remedy did not correct the problem which has reoccurred. recall number 97v210000. please give any further details. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 1 | |||
| When turning the tires make a noise due to premature wear of the upper ball joints. *ak | |||