Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
10E059000FEDERAL-MOGUL CORPORATION E (Equipment)22689MFRCHRYSLER GROUP LLC12/27/201012/27/2010
Defect SummaryFederal-mogul is recalling certain replacement control arm assemblies, part numbers k7425, 10945, fa4510x, k7427, 10946, and fa4611x, sold for use on various passenger vehicles listed above. the ball joint on the control arm assembly can fail causing the ball stud to wear through the control arm housing resulting in noise and/or separation of the ball stud from the housing.
Consequence SummaryIf there is a separation of the ball stud from the housing, the driver can loose steering control, possibly resulting in a vehicle crash.
Corrective SummaryFederal-mogul will notify owners of record and replace the affected control arms free of charge. the safety recall is expected to begin during january 2011. owners may contact federal-mogul at 1-877-489-6659.
NotesThis recall only pertains to replacement control arm assemblies and has no relation to any original equipment installed on vehicles manufactured by chrysler llc.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
09E056000QUALIS AUTOMOTIVE LLC E (Equipment)578711/09/2009MFRCHRYSLER GROUP LLC10/09/200910/13/2009
Defect SummaryQualis automotive is recalling certain aftermarket ball joints sold for use on certain passenger vehicles. the socket may have been excessively hardened which could cause it to crack near the retaining ring groove allowing the ball stud to separate under impact load. the subject ball joints were sold as four part numbers, d10945, d10946, g10945, and g10946. the affected control arms, d10945 and d10946, are stamped with the following dates on the ball joints: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, and 116609. the g10945 and g10946 are the same part as the d10945 and d10946 respectively. they are labeled differently depending on the aftermarket customer.
Consequence SummarySeparation of the ball stud from the socket of the ball joint housing would allow the control arm to collapse and the wheel to fold in causing loss of steering control, possibly resulting in a crash.
Corrective SummaryQualis automotive will replace the ball joints free of charge. the safety recall began on november 9, 2009.
NotesThis recall only pertains to aftermarket ball joints and has no relation to any original equipment installed on vehicles produced by chrysler.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
02059805/29/1998601679Intermittent popping sound coming from the front of the vehicle may be heard from either side. *yc11/09/1999
SUSPENSION - FRONT
02079709/26/199754434Front of vehicle experiencing a low frequency rumble/gear type noise. *yc04/07/1998
SUSPENSION - FRONT - WHEEL BEARING
02079709/26/19976088758Concerns with low frequency rumble/ gear type noise from front of vehicel. *nlm01/06/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
06/10/2001
 When driving and hitting a bump on the road vehicle will make a loud thumping noise. this only happens when there are bumps, and it lasts for a few seconds. contacted dealer, and the dealer cannot find the cause. *ak
SUSPENSION - FRONT
06/01/2000103/01/2000
 No summary listed for above vehicle. *ak
10/02/199804/01/1998
 Someone needs to drive this vehicle, it is absolutely unsafe. the front end and steering shakes violently when under hard braking. i live in a mountain area that requires accurate handling/braking, etc. this vehicle is dangerous to operate and is being ignored by the dealer and now the manufacturer. i believe this problem exist in a large number of vehicles and has been undetected/mis-diagnosed or otherwise non-repaired. i welcome your expert opinion and will make the vehicle available for your inspection.
101/01/1998
 Have a serious vibration/shaking in the front end during hard braking, most noticeably during downhill braking at speeds of approximately 65 miles per hour. vehicle becomes difficult to control due to vibration throughout passenger compartment. front and rear rotors have been serviced repeatedly to no avail and front disk pads have been replaced. new tires and front end allignment have not improved the situation whatsoever. steering wheel shakes violently with vibration throughout cabin.
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
04/15/2007107/01/2003
 Tl*the contact owns a 1998 dodge stratus. while driving 5 mph the contact heard a loud noise coming from the front passenger's side wheel. the contact's relative inspected the vehicle and determined the ball joints were broken. the dealer has not diagnosed the vehicle. there was recall 97v201000 concerning the lower ball joints for 1997 vehicles. the contact stated that this vehicle should be included in the recall. *ak
01/08/200291256105/15/2000
 I begain to have a grinding noise when i turned and then, my half-shaft fell out of my transmission, causing me to have to replace my half shaft and lower control arm. that stuff is not cheap. *ak
01/02/200478000105/01/1999
 Consumer complained about a ball joint problem. when turning corners heard a popping sound on driver side. this action occurred at all speeds. *ak *nm
08/11/20031
 While driving out of the driveway upper and lower driver's side ball joints broke without prior warning. *ak
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
01/02/200478000105/01/1999
 Consumer complained about a ball joint problem. when turning corners heard a popping sound on driver side. this action occurred at all speeds. *ak *nm
08/11/20031
 While driving out of the driveway upper and lower driver's side ball joints broke without prior warning. *ak
SUSPENSION - FRONT - STABILIZER BAR
11/12/2001107/01/1999
 Front stabilizer joints and bars had to be replaced, right front broke. fixed at dealership 11/16/2001. *ak
SUSPENSION - FRONT - WHEEL BEARING
07/07/200375628104/07/1998
 Since july 2003, i have had to replace left and right tie rods and right wheel bearing. 7/2003-left tie rod, 8/2003 right wheel bearing, 1/2004 right tie rod. *jb
SUSPENSION - MULTIPLE AXLE
09/15/2001102/01/1999
 Wheel hub/bearing assembly failed around 62,000 miles only on one side (passanger). i believe part was faulty as their is a tsb 02-07-97 on this part. they are aware of the problem but will not provide any assistance (both the dealer and the company was contacted). they claim out of warranty. the warranty clause should not matter in this case as this a known problem - it should be a recall!!*ak
SUSPENSION - REAR
 The steering went out of control while driving due to the rear wheel coming out of place. dealer says the rear lower control arm needs to be adjusted. *ak