Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0801001 | 05/25/2001 | 620059 | Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt | 07/10/2001 | |
| 0800600REV | 12/29/2000 | 080600 | 618049 | Subject regarding wire splice repairs. *sb | 04/03/2001 |
| ELECTRICAL SYSTEM - WIRING | |||||
| 080600 | 02/25/2000 | 609995 | This bulletin provides a revised wire splice procedure and related parts. *tt | 04/12/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/22/2006 | 5000 | 1 | |
| Tl*the contact owns a 1999 dodge stratus. whenever the weather is very hot or a heavy rainfall has taken place, none of the instrument panel gauges or electrical equipment will work in the vehicle. the vehicle has not been diagnosed by the dealer. the current and failure mileages were 5,000. updated 08/28/09. *lj updated 08/31/09.*jb | |||
| 10/01/2004 | 1 | ||
| Interior fan switch failure re: dodge status 1999 the fan speed switch in the dash has lost speeds 1,2 and 3. only position 4 (or high) works. after a very expensive replacement service, it failed again around a year later. again, it only blows on high speed. until this morning when my elder dad called to tell me he need to have his switch fixed on his dodge caravan 2003, i began to wonder how wide spread the issue was. i began looking on the internet to find many people complaining about the same problem. there are numerous complaints from customers of various chrysler models that are experiencing the same problem with the switch, resistor, or sensor. i believe there should be a national recall on the issue and customers should be compensated for repair already performed. here are a few related problems & complaints from vehicle owners. http://autorepair.about.com/library/faqs/bl547f.htm http://www.topix.com/forum/autos/dodge-durango/tmlimgpd8aaksokns http://www.myhonestmechanic.com/articles/dodge-dakota-air-conditioner.shtml http://www.carcomplaints.com/dodge/intrepid/1999/ac_heater/blower_fan_switch_stopped_working.shtml http://townhall-talk.edmunds.com/direct/view/.f0dac8b/132 http://free-auto-repair-advice.blogspot.com/2008/06/blower-motor-stays-on-highcaravan.html http://www.dodgedakotas.com/boards/dea/62-3.html http://www.jeepforum.com/forum/showthread.php?p=6453105 thank you in advance for your assistance and speedy resolution. *tr b. williams | |||
| 09/26/2008 | 115000 | ||
| Tl*the contact owns a 1999 dodge stratus. while the vehicle was idling for approximately 20 minutes, it burst into flames. the fire department extinguished the underhood fire, but the vehicle was completely destroyed. a firefighter stated that the fire originated from an electrical failure. the manufacturer stated that they issued a recall, nhtsa campaign id number 06v001000 (steering:hydraulic power assist:hose, piping, and connections). they would not assume any financial responsibility for the failure. she never received a recall notice from the manufacturer. the contact has pictures of the failure and a copy of the police report. the failure and current mileages were 115,000. | |||
| 06/15/2008 | 119266 | ||
| Tl*the contact owns a 1999 dodge stratus. the contact noticed excessive smoke emanating from the vehicle. the vehicle was completely destroyed. an investigator from the fire department concluded that the cause of the fire was electrical. the contact has pictures of the vehicle after the failure. a fire report was filed. the failure and current mileages were 119,266. | |||
| 10/31/2007 | 100000 | 1 | |
| Tl*the contact owns a 1999 dodge stratus. on october 31, 2007, while driving approximately 35 mph, the contact heard a faint clicking sound coming from the steering wheel. she pulled into a parking lot and parked the vehicle. she then noticed a faint puff of smoke rising from the vehicle; however, she did not think it was a serious concern because the smoke was so faint. the vehicle eventually caught fire. the contact noticed sparks coming from underneath the vehicle and huge puffs of black smoke. the fire department arrived at the scene. they opened the hood and the engine was engulfed in flames. the fire department extinguished the fire and the contact believed a report was filed. the fire department was uncertain of the cause of the fire, but stated that it may have been electrical. the vehicle was destroyed. the contact was uninsured and the dealer informed her that she was still responsible for making her payments. the vin, purchase date, engine size, and powertrain were unknown. the current and failure mileages were approximately 100,000. | |||
| 11/30/2005 | 166330 | 1 | 05/23/2005 |
| I was in my 1999 dodge stratus all of maybe 15 minutes traveling to the store. i turned it off and went in the store for maybe 5 minutes. i started my car again and traveled to a friends house maybe 10 minutes from the store. i was in their home probably 10 minutes tops. when i went to leave i noticed smoke coming out from under my hood and flames shooting out from under the front of my car. we tried unsuccessfully to put the fire out. when the fire department finally arrived my car was totally engulfed in flames. i had liability insurance so i just lost my car because it was totaled. then in april of 2006 i get a recall (e23) from daimler chrysler and i am totally amazed. this is probably what happened to my car. i notified daimler chrysler and the sent someone out to take pictures of my car and then sent me a letter denying my claim. the same complaints which alerted them of the problem with the power steering fluid hose and caused this recall to be made, are those with almost exact circumstances as myself. so what do i do now? the gentleman at customer claims resolution group for daimler chrysler stressed to me to hire and attorney. so this is what i will be doing within the next few days. *nm | |||
| 11/24/2005 | 60000 | 1 | 10/14/1999 |
| On thanksgiving day of 2005 i picked up my 74 year old grandmother, who is blind to go see my mom, who lives about an hour away from me. as we were approaching my mother's house, i heard a popping sound from what appeared to be the power steering hose from my 1999 dodge chrysler stratus and the steering wheel locked up. smoke and fire started coming out from under the hood. i stopped the car and put it in park and shut off the ignition. i froze for a couple of seconds and realized we had to get out from out of the car. i went around to get my grandmother out and the locks went down automatically. i opened her door and told her to get out, hold on to me and run as fast as she could. she asked me what was going on and i told her the car was on fire and could blow up. we started running and screaming for help. people came out of their houses and two men tried to put down the fire but to no avail. after a while, the fire dept and police arrived. the fire dept. was able to put out the fire but the car's front was completely consumed. the fire inspector told me he had heard of similar stories with this car. i called chrysler corp in puerto rico and they told me i have to wait for an inspector from chrysler comes down to puerto rico and inspects the car to see if they are liable or not. meanwhile, i have to pay for a tow truck to bring the car to wherever it is they will inspect it and also, the lady who took my complaint at chrysler said if they find there was a defect, i have to wait to see what chrysler decides to do about it. i have no car, my nerves are shot and my grandmother is a nervous wreck. this is extremely frustrating waiting for chrysler to contact me to see when they will be able to inspect my car. please help!!!!*jb | |||
| 08/25/2005 | 79000 | 1 | 08/01/2004 |
| Dt: on 8-25-05 the consumer had the vehicle parked when his wife came out of the store to find the vehicle on fire. the fire department was contacted. no one has been able to determine the exact cause of the fire. the consumer stated that the fire appeared to have started in the computer area, but because of the damage he could not be sure. there had been no previous problems or warnings before this happened. *ak | |||
| 06/08/2005 | 89000 | 1 | 01/31/2004 |
| Dt: after the consumer drove for awhile parked the vehicle, she came outside and the vehicle caught on fire. there was fire and smoke coming from under the hood. the fire department was notified. the vehicle has been scrapped and no one had looked at it. also, the windshield wipers malfunctioned and the radio had turned on while the keys were out of the vehicle. there had been no previous problems with the vehicle. *ak | |||
| 08/22/2005 | 54000 | 03/03/2004 | |
| Car was working fine, tuned up in may, kept up on oil changes, etc. my fiance was on the way home from getting the tires rotated and noticed smoke. he pulled over and didn't see anything. he got back in and flames started to shoot out. fire dept came and extinguished the fire. most of the front end is completely incinerated. the radiator and engine block had to be swept up. front end completely melted. it's under investigation. | |||
| 11/06/2004 | 35000 | 1 | 07/03/1999 |
| My wife drove for about 15 minutes and parked the 1999 dodge stratus. at that moment, mrs. aponte smelled and saw smoke coming from under the hood. by the time the fire was put out by firemen, the vehicle was totaled. the firemen told her that the fire was due to an electrical fault with the vehicle. the fire burned more by the driver side. | |||
| 05/24/2004 | 53900 | 1 | 12/21/2001 |
| My wife was driving the car (chrysler stratus, year 1999), and after she park the car in a shopping center with my younger daughter (4 years old) *la | |||
| 6700 | 3 | ||
| In hot weather, the dash lights/ windshield wipers, and air conditioner did not work. the vehicle was been taken to several dealers, they could not determine the cause of problem. *ak *ts *jb | |||
| 3 | 09/01/1999 | ||
| In hot weather the instruments on the dash dont function (tachometer, speedometer, temperature gauge, power windows, door locks and windshield wipers), the vehicle has been to the dealer three times for this problem. *mj | |||
| 10/15/1999 | 1 | 09/01/1999 | |
| Intermittently during hot weather instrument panel would go out. power accessories, such as door locks/windows and windshield wipers became inoperative. vehicle has been to the dealer and dealer was unable to duplicate the problem. *ak *yh | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 06/01/2000 | |||
| I have had ongoing problems with this vehicle in the one year i have owned it. ive spoken to the dealership and they refused to assist. i most recently had as bazzar experience the day i went to the dealership to get my house key . my key was in the ignition as i was removing key, i fet a mild shock traveling through my arm then into my watch which maintained a vibration for a log time and eventually causing it to never work again this was an odd occurence becouse i was noticing other starange thing in the vehicle .such as my odometer suddenly accumulating mialeage at a unbelivable rate prior to my scheduled repair appointment at the dealership, (for an oil leak) that ended up being a blown head gasket(that incedently was not under warrenty) becouse of the milage. ) first they claimed i was 200 miles over then someone said 14 but was finaly recorded as 7 to portfolio (my extende warranty provider.) please keep in mind that i informed the service writter of the odometer occurence and of a buzzing sound i heard in the steering wheel and other electrical experiences. all of which were just brushed off. furthermore, please note that my vehicle was under the warranty mialege when i made the appoitment and i was never told that it had to be under the mialegae when it arrived. (actually i do believe i was under the mileage when i arrived) so i ended up paying out of my own pocket approx 400.00 dollars. only to have my air bags deploy suddenly for no apparent reason,.which i feel caused me to hit the center island of a busy street,suddenl facing on comming traffic. i was able to manouvere the car over another curb to a safe area. now moss br dodge in san bernardino reuses to except responsiblity even after i had coplaid about the strange bussing sounf that could be heard in the steering wheel months before this happended. now im struggling to repair my car . please if you know of any attorney or recorse i can take please inform me. sincerely a. ayalar.*ak | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY - RELAY | |||
| 04/16/2003 | 45000 | 1 | |
| Consumer took vehicle to dealer to have a regular check up. after leaving the dealer parked the vehicle, and it would not start the following day. vehicle was towed to a private garage, where it was determined that under the starter three bolts were missing. *ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 04/07/2006 | 91000 | 1 | |
| Dt*: the contact stated the vehicle was parked less than 10 minutes in the driveway when it erupted into flames. the fire began in the engine compartment. prior to the failure the vehicle was operating normal. the fire department was alerted and a report was filed. the insurance company is investigating the fire. *ak | |||
| 08/12/2004 | 100000 | 1 | |
| Vehicle was parked outside of the residence and fifteen minutes later vehicle caught on fire in the engine compartment. driver called the fire department to extinguish the fire. the car was running fine. there was no warning or recent repair priot to the fire. the vehicle was towed and totaled by the insurance company. *ak | |||
| 01/30/2005 | 179000 | 1 | |
| The engine caught on fire on its own 10 minutes after it was parked. results showed that there was a wire short in the engine which caused the fire.*ak | |||
| 12/12/2004 | 100000 | 1 | 02/15/2003 |
| On dec. 12, 2004 myself, my daughter , & her step-daughter were on our way to go shopping approximately 60 miles from home. we stopped at approximately 45 miles and ate lunch, then continued the other 15 miles. we exited the 1999 dodge stratus and entered the store. after approximately 5-10 minutes, an in-store page went out that a vehicle of our description was smoking badly. when i looked out the store window, i saw the vehicle was mine. i ran out to the parking lot to find my car (1999 dodge stratus) motor was on fire with fire coming out from underneath the motor and black smoke boiling out. by the time emergency vehicles arrived (police and fire department), my car was fully in flames. fire fighters extinguished the fire finally, but my car was totally destroyed. the hot-spot on the hood was on the driver side near the windshield. *jb | |||
| Vehicle caught on fire when it was parked and engine turned off. fire started from the left front compartment per the fire report, but where the fire originated from was undetermined. *ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 07/23/2005 | 1 | 04/01/2005 | |
| Dt: the contact owns a 1999 dodge stratus which caught on fire on july 23, 2005. she received a recall notice on august 10, 2005 on the floor shift. she said that the fire was first noticed from the engine compartment. the fire marshal was unsure of where the fire originated. her uncle, a fire fighter, fought a fire on july 1, 2005 on a vehicle with same year, make and model. the vehicle was not operating any differently before the fire started. the vehicle had been sitting for less than 10 minutes before the fire started. both the contact and her husband smelled something burning when they got out of the car but did not say anything to each other about it. then , after the fire was noticed they announced at the bowling alley that someone's vehicle was on fire. they went outside and flames where coming from under the hood. the fire was right in front of the hot spot on the driver's side. *ak | |||
| 07/20/2005 | 1 | 02/01/2004 | |
| Dt: the contact owns a 1999 dodge stratus. the vehicle caught on fire last week. contact was unsure of where the fire started. when contact went out to vehicle it had been burnt under the hood. the fireman could not tell how fire started, but it did start on the fire wall. the vehicle had been driving perfectly. the vehicle had been outside, turned off for about ten minutes while she was in the store, and then contact was paged to come out to car. it burned under the hood and was not drivable. *ak | |||
| 06/08/2005 | 91500 | 02/18/2003 | |
| I was borrowing my parents 1999 dodge stratus .i staopped to pick up my children at the daycare.. left the car for only 2 minutes and when i returned to leave the car was on fire..there was a black smoke billowing out of the engine compartment and the whole motor was on fire..the fire dept was called and extinguished the fire nothing on the interior was ruined only the hood on the drivers side and the moter looks like a heap of melted plastic. prior to this incident the drivers side window was going up and down on its own somedays it would be stuck up and somedays it would be stuck down.. luckily my parents had ins to cover the vehicle which now is a total loss but now they need money for a down on another vehicle.. anyone with an attorney or other info please contact me. carla@jtsconstruction.com | |||
| 04/24/2001 | 1 | 10/01/1999 | |
| Wiring harness inside fuel tank got hot enough to melt part of plug and weld pins together, even after this the 20 amp fuse did not blow.i have digital pictures i will send you of the failed part if i get an e-mail address. i bypassed the plug and the pump functioned fine but because of the burnt plug i had to purchase a new fuel pump, i have been to two dealerships, contacted the factory and have shown it to the dodge mechanics i know and they say it happens all the time, electrical connections failing inside the gas tank does not sound very safe to me. | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 05/15/2001 | 30000 | 4 | 11/20/1998 |
| Dt: consumer bought car in 1999. two years later transmission failed, and consumer paid $2,500 to replace it. consumer said that when she got into vehicle and sometimes when she left vehicle the doors did not lock, and sometimes the passenger side window will not roll down. consumer thought she had all this fixed, but problem recurred. dashboard shut down/gauges did not work, and tdashboard illumination malfunctioned. when consumer drove dashboard ca me on at once/gauges will began working, and light came on . consumer had to replace wiring and sensors, but problem recurred. *ak | |||