Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
06V001000DAIMLERCHRYSLER CORPORATIONfrom 07/01/1998 to 07/31/2000V (Vehicle)21629904/10/2006ODICHRYSLER GROUP LLC01/05/200601/05/2006
Defect SummaryOn certain passenger vehicles equipped with 2.4 liter engines, the high pressure power steering hose may prematurely heat age and develop a leak.
Consequence SummaryPower steering fluid leakage in the presence of an ignition source may result in an underhood fire.
Corrective SummaryDealers will replace the high pressure power steering hose free of charge. the the recall began on april 10, 2006. owners may contact daimlerchrysler at 1-800-853-1403.
NotesDaimlerchrysler recall no. e23.customers may also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
190299REVA10/22/1999190198612149Vehicles may experience clunking or rattle in steering wheel/steering column. *mjs06/06/2000
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
19069810/02/1998602893A new power steering fluid. *yc01/20/1999
STEERING - WHEEL AND HANDLE BAR
984508/19/1998602285Some vehicles were shipped with the steering wheels off-center due to a steering wheel angle sensor problem at the assembly plant. *yc10/20/1998

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
EA05019CHRYSLER GROUP LLC11/07/200501/12/2006POWER STEERING FLUID FIRES
 Odi has received 29 reports of engine compartment fires that appear to be related to power steering hose leakage in model year (my) 1999 and 2000 chrysler cirrus, dodge stratus and plymouth breeze vehicles (ja-cars) equipped with 2.4l engines.these reports indicate that the fire resulted from a power steering hose leak or that it occurred after an extended drive and shortly after being parked - conditions consistent with ignition of power steering fluid on a hot engine or exhaust surface during the vehicle hot soak period. on january 6, 2006, daimlerchrysler corporation (dcc) notified nhtsa of a safety defect on my 1999 and 2000 ja-cars built from july 1, 1998 to july 31, 2000 and equipped with 2.4l engines (recall 06v-001).the notification stated that

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
12/14/200895000
 Tl*the contact owns a 1999 dodge stratus. while driving approximately 5 mph, the check engine warning indicator illuminated on the instrument panel. approximately 30 minutes later, while coming to a complete stop, the contact noticed that her vehicle was on fire. all the passengers exited the vehicle without injuries. the entire front end of the vehicle was completely destroyed. both a fire and a police report were filed. the dealer stated that the fire may have been due to a recall and would forward the information to the manufacturer. the manufacturer stated that the fire was not due to nhtsa campaign id number 06v001000 (steering:hydraulic power assist:hose, piping, and connections). the contact later entered her vin into the dodge website and discovered that her vin was included in the recall. the current and failure mileages were 95,000.
10/06/20081400001
 Fire under hood due to leaking power steering fluid hose, received recall notice in mail weeks after incident. was fire department dispatched. sold car to tow company for 150.00 on october 9. reported this to chrysler dealership to try get money we paid for car. but they could not locate car to do inspection. we have several pics of car after it burned. recall state that the defect in power steering hose was leaking on motor and igniting causing an under the hood fire. *tr
08/15/20061
 Steering: hydraulic power assist hose, piping, and connections. *tr
07/29/20081000001
 Car has not been on the road for over a year and 1/2 non-op. realized power steering failed. replaced power steering pump. realized there was a recall on the power steering hose. took to dealership. there they noticed there was fire damaged. now chrysler is saying they are not responsible for fire damage because it was not replaced sooner. as i stated they car has not run for over 1 1/2 years. the dealership will not replace hose without authorization from chrysler. we will be responsible for fire damage but you should still replace hose. it was a recall. *tr
08/02/200612000102/06/2003
 Tl*- the contact owns a 1999 dodge stratus. the steering wheel was difficult to steer. the dealer didn'thave the equipment to repair the failure and after calling another dealer, she was advised that the parts have not been available since august 2006. *ak updated 02/22/07. *jb
11/13/2006154000111/20/1998
 Dt*: the contact stated while stopped at a red light, the engine stalled without warning, and would not restart. the vehicle was pushed to a nearby independent repair shop, who determined the fuel pump needed to be replaced. afterwards, a strong smell of gasoline was present inside the vehicle. there was a nhtsa recall, # 06e088000, regarding the fuel system. the vehicle was not included in the recall due to the vin. additionally, while applying brake pressure at various speeds, there was an increased stopping distance. the vehicle was inspected by an independent repair shop, who determined the master cylinder needed to be replaced, but after the replacement, the problem persisted. there was a nhtsa recall, # 99v244000, regarding the service brakes. the vehicle was not included in the recall due to the vin. also, while turning at various speeds, a squeaking noise came from the steering wheel. although the steering noise persisted, the dealer was not alerted. there was a nhtsa recall, # 06v001000, regarding the steering. the vehicle was not included in the recall due to the vin. the manufacturer was alerted.
09/20/2004110/01/1999
 Multiple failures, continually steering problems. engine leaked oil, no a/c or heated, ect. *bf the consumer stated that the steering wheel was loose. the consumer attempted to make a left turn and hit the curb due to the loose steering wheel. the consumer stated that there might be a problem with the right side axle. *tc
370001
 When the driver attempted to turn the steering wheel it became very tight. *nm
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
11/29/2008900001
 Tl*the contact owns a 1999 dodge stratus. after parking the vehicle, the high pressure power steering hose failed and caught fire. the fire department extinguished the fire and there were no injuries. a police report was filed. the manufacturer stated that a recall notice was sent to the contact, but it went unacknowledged. therefore, they will not be responsible for the fire. the nhtsa campaign id number was unknown. the failure mileage was 90,000. updated 03/23/09. *lj updated 03/24/09.*jb
01/01/19011
 1999 dodge stratus high pressure power steering hose recall. consumer states that he had the repair done and paid for it. he would like reimbursement for the cost of repairs. *kb recall 06v001000. *jb
12/05/20071400001
 Tl*the contact owns a 1999 dodge stratus. the vehicle caught fire while parked in a parking lot. the vehicle was smoking approximately one month before the fire. the vehicle was destroyed and both a police and fire report were filed. the dealer stated that the smoke was due to power steering fluid entering the engine. there were two safety recalls on the vehicle: nhtsa campaign id number's 04v021000 (power train:automatic transmission:lever and linkage:floor shift), which was previously performed on the vehicle and 06v001000 (steering:hydraulic power assist:hose, piping, and connections), which was scheduled to be repaired. the purchase date and powertrain were unknown. the current and failure mileages were 140,000.
04/06/2005148946102/01/2005
 Tl*the contact owns a 1999 dodge stratus. on september 12, 2007, the contact received a recall notice regarding the high power steering hole failure that her vehicle was experiencing. she stated that the vehicle caught fire on april 6, 2005. the fire originated under the hood of the vehicle while the contact was still inside. the contact stated that the power steering fluid leaked and caused the fire. she was referred to a repair shop and brought in the vehicle for repair. the contact believed that the repair shop never repaired the vehicle. a police report was filed and she has the repair invoices. the vehicle is presently not in her possession. the recall number was unknown. the current and failure mileages were 148,946.
06/30/20071200001
 Tl*the contact owns a 1999 dodge stratus. on june 30, 2007, the contact was notified that her vehicle caught fire a couple of minutes after being parked. the under hood fire destroyed the vehicle. the fire department filed a report. on september 11, 2007, the contact received nhtsa campaign id number 06v001000 (steering:hydraulic power assist:hose, piping, and connections). the purchase date and dealer information were unknown. the current and failure mileages were 120,000. updated 12/12/07
04/23/200783000102/16/2006
 Tl*the contact owns a 1999 dodge stratus. the contact stated that the power steering began to leak, however, the vehicle caught fire before it could be repaired. the fire department extinguished the fire. he received nhtsa recall id number 06v001000 (steering:hydraulic power assist:hose, piping, and connections). the current and failure mileages were 83,000.
08/22/200679000404/19/2002
 Tl*the contact owns a 1999 dodge stratus. the contact stated that the power steering failed. the vehicle began smoking underneath the hood , and the mechanic replaced the power steering pump and hose. also, the contact stated that the transmission failed and caused the indicators on the instrument panel to malfunction. this failure prevented her from determining how fast she was driving. in addition, the gears failed to shift from second gear. the mechanic stated that a sensor in the transmission and the air conditioning system failed. also, the cooling system failed, and the water pump and timing belt were replaced twice. the failure began when the vehicle ran hot. she will collect the work reports and receipts from the dealer regarding the other failures that occurred. the current mileage is 105,000, and failure mileage was 79,000.*ak
04/26/2006119953104/13/2006
 1999 dodge stratus. consumer states the vehicle caught on fire and was totaled. *mc the consumer believed the fire originated from the power steering hose. *jb
03/04/2007109/01/2006
 Tl*- the contact stated that while driving at about 35 mph in the 1999 dodge stratus she noticed smoke coming from under the hood of the vehicle. the contact and family got out of the vehicle and started smelling smoke ,then the vehicle burst into flames. the contact received recall 06v001000 this past weekend, but was out of town. she stated that the fire was on 03/04/07, which was after she just returned home from her trip to atlanta. the contact stated that the fire department was called, and they came to put the fire out, which took about one hour. the contact stated that the fire department informed the contact that the fire did come from under the hood. the contact insurance company driver's choice will be doing an investigation sometimes on or about 3/8/07. when she returned home after the fire and checked the mail she noticed the letter from the manufacturer, stating that there was a recall on the vehicle. the contact stated that she will submit pictures and both the insurance and the fire department reports. *ak
04/01/20061
 1999 dodge stratus car caught on fire before recall was done. **cc the consumer's vehicle caught on fire prior to receiving the recall notification. the consumer did not indicate the recall number or recalled component. the high pressure power steering hose was recalled on some of these vehicles, due to a leak which could result in a fire. *nm
09/12/20060107/28/2006
 Tl* - the contact owns a 1999 dodge stratus. the contact observed smoke from under the hood while parking the vehicle; within ten minutes the vehicle was on fire. the fire department extinguished the flames. the contact
01/16/20071000001
 Tl* - the contact stated that his 1999 dodge stratus caught on fire and was destroyed. the contact does not know many details regarding the fire. he learned about the fire approximately 1 month after the incident, which occurred in august. the vehicle had approximately 100,000 miles at the time of the failure. the only details the contact knows is that the vehicle was being driven, when the driver saw smoke coming from under the hood. the driver then pulled over to the side of the road and the vehicle caught fire. the contact received recall letter e23 & c45 after the vehicle was totaled. *nm
09/28/2006106/01/2006
 Regarding recall notice on a 1999 dodge stratus high pressure power steering hose**cc the consumers vehicle caught on fire before the recall notice was received. *jb
12/30/20061
 On december 30, 2006 at 6:10 a.m. (pst) our vehicle (1999 dodge stratus, caught fire and burned significantly. my wife left home for work around 5:18 a.m. and arrived around 6:00 a.m. shortly afterwards a co-worker came in and said there was a vehicle on fire in the parking lot. after describing the vehicle and its location my wife realized that it was her vehicle her co-worker was talking about. she went downstairs to find the santa barbara fire department on scene attempting to extinguish the blaze. she notified me of the events and i immediately went to her job. upon my arrival i spoke with the fire captain (name unknown) and he informed me that it took them close to 40 minutes to extinguish the blaze first using water, then utilizing foam. he was not able to determine the cause of the fire. we filed a claim with our automobile insurance provider, interinsurance exchange of the automobile club, and they sent an investigator out to inspect the vehicle. this individual reports the vehicle as a total loss. i forgot to mention that when i contacted our insurance provider to file a claim i was asked if there were any outstanding recalls on our vehicle and i informed them that there were none. however, on saturday, january 6, 2007 we received a safety recall notice (e23 - high pressure power steering hose) which reads the high pressure power steering hose on your vehicle may crack and develop a power steering fluid leak. power steering fluid leakage in the presence of an ignition source can result in an underhood fire. i have called daimlerchrysler (888-327-4236) and left a voice message informing them of this incident and our receipt of their safety recall notice and them to return my call. i have also notified my insurance provider of this safety recall notice. please contact me to discuss this issue further. *jb
01/05/20061
 Tl* -the contact stated that he took the 1999 dodge stratus to the dealer for a recall repairs and was charged for the service. *ak the consumer was charged for the labor. updated 01/29/07. *jb
09/26/20061450001
 Tl* - the contact stated that while 1999 dodge stratus was sitting in a parking lot it caught on fire. the contact stated that prior to the vehicle catching fire nothing was wrong with her vehicle. the weather was fine, and the car was immobile at the time of the incident. the contact stated that the fire department broke into the hood of the car to find the origin of the fire. the contact received recall notice 06v001000. the contact stated that she has pictures ,and could get a report from the fire department. the contact has been offered no resolution from the dealership concerning this matter. *ak
06/06/20061886991
 Dt*: the contact stated a nhtsa recall letter # 06v001000 regarding the steering: hydraulic power assist: hose, piping, and connections was received. the vehicle was repaired under the recall. soon after, the vehicle caught on fire and was towed back to the contact's residence were it was later examined by an inspector sent by the insurance agency. upon examination the inspector determined that the fire was cause by a direct result of a malfunction in the power steering hose that allowed steering fluid 2 be sprayed onto the hot exhaust system. the contact spoke to the dealer who determined it was not their problem. updated 12/15/2006 - *nm
01/01/19011
 Upon having recall work done mechanic installed left outer tire rod upside down causing it to contact the inside of the wheel. *ts *jb
09/06/2006108/12/2006
 Drove car to hospital, came out and found car had an under hood fire and was totaled. *jb
07/26/2006130000106/04/2006
 Dt*: the contact stated on july 26, 2006, while at a red light, the vehicle started smoking from all of the vents resulting in the vehicle becoming engulfed in flames. the fire department came and extinguished the fire. the vehicle was deemed totaled. the fire originated from under the hood. prior to the incident, power steering fluid had to be added to the vehicle every two-three weeks. a recall was found on the internet, nhtsa campaign id # 06v001000; steering: hydraulic power assist: hose, piping, and and connections the same day as the incident. the dealership was made aware of the incident. the contact just received a recall letter from the manufacturer on 8-8-06, nhtsa campaign id # 06v0010000; regarding the steering: hydraulic power assist: hose, piping, and and connections.
01/01/20061
 Dt*: the contact stated that the vehicle's high pressure steering hose caught on fire while backing out of a driveway. the vehicle was taken to an independent mechanics who replaced the high pressure steering hose. a recall letter was received pertaining to the high pressure steering hose #e23. however, the dealer determined the recall on the vehicle was not eligible for service or reimbursement.
09/21/20051
 Safety recall e23 - high pressure power steering hose. *ts the power steering hose failed prior to recall notification. *nm
05/29/2006106/30/2003
 Dt*: the contact stated while traveling at 50-55 mph, the vehicle caught on fire from the engine compartment. 5 minutes prior to the incident, the contact noticed grey smoke escaping from under the hood. the vehicle was pulled over and the fire department and police was alerted. the fire was extinguished and the vehicle was towed to the contact's residence. the fire department was unable to determine what caused the fire. a representative of daimler chrysler inspected the vehicle on 06/04/06, but did not provide any feedback. a letter was received from the manufacturer dated 06/09/06 that declared daimler chrysler would not be held responsible for all the incurred damages to the vehicle. a card was also received from daimler chrysler alerting the contact to call the dealership about recall e23 about a week before the incident occurred. on 06/19/06, a recall letter was received stating that there was a recall on the high pressure steering hose for the vehicle that caught on fire.
10/28/200585516107/01/1999
 Dt*: the contact stated that reimbursement was denied for repairs performed prior to a recall campaign. the nhtsa campaign number is: 06v001000. while driving between 40-45 mph, another driver notified the contact that smoke was coming from under the hood. when the engine was shut off, a vast amount of smoke was observed coming from under the hood. the vehicle was towed to an independent mechanic who determined the power steering hose was leaking fluid onto the exhaust. the vehicle power steering hose was repaired on 10/31/05. in may of 2006, a safety recall notice was received for the high pressure steering hose. the instructions on the recall letter were followed by sending the original receipt, and a copy of the safety recall to daimler chrysler on 06/06/06. when daimler chrysler was called on 06/19/06, they determined the contact's mechanic needed to be consulted for more questions. eventually, reimbursement was denied because the part number was not listed on the invoice and the file was closed. the contact was willing to provide any information or documents needed for this reimbursement issue.
06/08/200632555101/04/2000
 Dt*: the contact stated the recall repair was performed at an unreasonable extended amount of time contrary to the time period stated in the recall letter. the nhtsa recall # 06v001000 regarding the power assist; hose, piping and connections.
05/08/2006580001
 Dt*: the contact stated there is currently not a problem with the vehicle. however, a recall letter was received, nhtsa # 06v001000 on the vehicle regarding the power steering hose. the parts needed to repair the vehicle are not available at the local dealership. the manufacturer confirmed the parts are not available.
02/17/2006102780105/07/1999
 The fire started underneath the hood burning all the components under the hood. *nm
02/24/200661000106/21/2000
 Dt*: the contact stated the vehicle was leaking fluid from a power steering hose. there is a nhtsa recall, # 06v001000, regarding the hydraulic power assist: hose, piping, and connections. the vehicle has the same problems as indicated in the recall, however it is not included in the recall due to the vin. updated 3/17/2006 - *nm
12/22/1999302/01/1999
 Vehicle locked up three different times making left hand turns. first time i took it to the dealer they told me there wasn't anything wrong. the second time they told me they had to change the power steering fluid. *ak
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
07/29/2007156000109/30/2006
 I bought my 1999 dodge stratus 2.4l in september 2006 from the original owner with 145,000 miles. in may 2007, i had the valve covers and cam sensor wiring replaced due to oil leakage and rotted wiring (unrelated to one another). the car seemed to slowly leak power steering fluid but the mechanic was unable to identify a problem. on 7/29/2007 after a 50 mile drive, the car caught fire under the hood in front of the driver's passenger compartment after being parked for a short time. the vehicle is a total loss. *jb
06/27/2002110/05/2000
 1. during a regular motor oil change on a specialized center, they noted a low level of power steering fluid, and suggested me to fill the power steering canister. 2. power steering leak over the manifold, white smoke came from around the hood after a trip. when i arrived home, a lot of white smoke and pieces of don't know what were on fire under the car. the mechanism to open the hood failed and we were not able to extinguish the fire. 3. no time to correct failure, the hood. *jb
STEERING - HYDRAULIC POWER ASSIST SYSTEM
01/09/20071
 Tl* the contact owns a 1999 dodge stratus. the contact received recall 06v001000 ,and believed it was to blame for the following incident. while driving the steering became difficult and control of the vehicle was lost. the vehicle landed in a ditch and was destroyed, causing both airbags to deploy. a police report was taken. current mileage was 40000.*ak
STEERING - RACK AND PINION
03/04/2002105/01/1999
 No summary listed for above vehicle. *ak
09/01/2001111/01/1999
 Steering has become difficult at low speeds, like exiting driveways or parking lots or turning onto other roads. when driving straight, steering is fine. steering is very hard and the steering wheel jerks back and forth during a turn. opinion of mechanic is failure of steering rack and pinion. power steering fluid level is correct.*ak
12/22/1999302/01/1999
 Vehicle locked up three different times making left hand turns. first time i took it to the dealer they told me there wasn't anything wrong. the second time they told me they had to change the power steering fluid. *ak
STEERING - WHEEL AND HANDLE BAR
12/09/2001
 While driving vehicle, and when applying brakes consumer smelt brakes burning. when consumer stopped and looked brakes were on fire.also, steering column locked. please add vin. *ak
108/01/1999
 While traveling, transmission would not shift into next gear correctly. would suddenly slam into gear, and cause vehicle to jerk forward. *ak rear brakes make noise. consumer states steering wheel lock up. windshield washer is not working. rear bumper is coming loose. the vehicle also has noisy a suspension. *yh