Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
10E059000FEDERAL-MOGUL CORPORATION E (Equipment)22689MFRCHRYSLER GROUP LLC12/27/201012/27/2010
Defect SummaryFederal-mogul is recalling certain replacement control arm assemblies, part numbers k7425, 10945, fa4510x, k7427, 10946, and fa4611x, sold for use on various passenger vehicles listed above. the ball joint on the control arm assembly can fail causing the ball stud to wear through the control arm housing resulting in noise and/or separation of the ball stud from the housing.
Consequence SummaryIf there is a separation of the ball stud from the housing, the driver can loose steering control, possibly resulting in a vehicle crash.
Corrective SummaryFederal-mogul will notify owners of record and replace the affected control arms free of charge. the safety recall is expected to begin during january 2011. owners may contact federal-mogul at 1-877-489-6659.
NotesThis recall only pertains to replacement control arm assemblies and has no relation to any original equipment installed on vehicles manufactured by chrysler llc.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
09E056000QUALIS AUTOMOTIVE LLC E (Equipment)578711/09/2009MFRCHRYSLER GROUP LLC10/09/200910/13/2009
Defect SummaryQualis automotive is recalling certain aftermarket ball joints sold for use on certain passenger vehicles. the socket may have been excessively hardened which could cause it to crack near the retaining ring groove allowing the ball stud to separate under impact load. the subject ball joints were sold as four part numbers, d10945, d10946, g10945, and g10946. the affected control arms, d10945 and d10946, are stamped with the following dates on the ball joints: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, and 116609. the g10945 and g10946 are the same part as the d10945 and d10946 respectively. they are labeled differently depending on the aftermarket customer.
Consequence SummarySeparation of the ball stud from the socket of the ball joint housing would allow the control arm to collapse and the wheel to fold in causing loss of steering control, possibly resulting in a crash.
Corrective SummaryQualis automotive will replace the ball joints free of charge. the safety recall began on november 9, 2009.
NotesThis recall only pertains to aftermarket ball joints and has no relation to any original equipment installed on vehicles produced by chrysler.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
12/01/2012132000
 Tl-the contact owns a 2000 dodge stratus. the contact stated that there was a loud, abnormal noise from the front end of the vehicle when attempting a turn or when driving at any speed. the vehicle was taken to a local mechanic. the vehicle was inspected and the failure was located at the front passenger's side lower ball joint. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 132,000 and the current mileage was 132,100. kmj
12/01/2012132000
 Tl-the contact owns a 2000 dodge stratus. the contact stated that the vehicle front end made a loud noise while turning or driving at any speed. the vehicle was taken to the local mechanic. the vehicle was inspected the failure was located at the right front lower ball joint. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 132,000 and the current mileage was 132,100. li
07/27/2007127000109/01/1999
 After an abrupt stop, the brake pedal went to the floor and braking ability was severely impaired. i went home immediately fearing for my safety. after an inspection under the vehicle, i noticed that a large amount of brake fluid in my driveway. looking more closely i found the leak in the brake line. it appears that the parking brake cable had worn a spot on the left rear brake line. this combined with corrosion had caused the line to rupture. it looks as if the factory was concerned because there was a soft 3 piece of foam rubber tubing over the parking brake cable where it contacted the hydraulic line. this foam rubber may have actually contributed to the corrosion by trapping water between it and the steel brake line. judging by the amount of rust stuck to the foam rubber i would say this is a fair assessment. chrysler dealers and the main office offered no recourse. after experiencing all this and many other problems from a vehicle purchased new, i can say that i will never pay for another chrysler vehicle again. if someone gives me one, i may consider the offer. p.s. other problems included: oil pressure sending sensor, transmission speed sensors, front wheel bearing, radiator, lower control arm bushings, an unresolved pulling to the right not resolved after new tires and wheel alignment, etc. *jb
01/25/200550212/01/2001
 I have my automobile routinely maintained, every 6-8 months, (oil, tune up,...)oil sludge baking in engine block-cylinder at 50,000 and again 114000. corrosion build up & gunk in cylinder block, coils & spark plug corrosion causing bad-strong order in automobile and sputtering, poor emission. transmission slips from time to time at 25,000 and now again at 114000, with leaks which we can smell very strong in automobile. excessive brake lockage while attempting to break in normal-average speed of 25 miles. constantly having to have the breaks repair although i have life warranty on breaks. repairer states its the automobile. safety belt does not always latch properly and has unlatched all by itself while im driving with my son, (6 yrs old). drivers belt also unlatches from time to time. while driving i notice the car tens to sway to the right. i have had this auto aligned as well as, routine tire rotation, balancing, ect,...yet it still does this to date. ball joints, struts wearing out at 25,000. i am tired of investing so much in this automobile. more than i really should have to. i also feel unsafe to drive this automobile. should my automobile cause any sudden fire due to gunk in a hot running engine & transmission, i will file a law suit. as a consumer i feel that chrysler should repair my auto and reimburse me for all i have paid simply so that my son and i can feel & be safe driving in this automobile. *nm
03/01/200344000103/27/2000
 Vehicle makes noise while going over bumps. also, blower motor only works on high. *jb
SUSPENSION - FRONT
04/14/201140000
 Lower ball joint/ control arm defective. no extenuating circumstances or unusual wear on the vehicle to precipitate this problem. the same defective part was seen on other 2000 dodge stratus vehicles with applicable recalls. my vehicle has the same problem but based on my vin number the recall does not yet apply. the problem has been diagnosed at steve white dodge dealership in newton, nc. the parts are still in place on my vehicle at this point.
11/15/20090
 Front passenger tie rod on 2000 dodge keeps breaking. have replaced tie rod 4 times, but 2 separate mechanics are telling us that the only reason that tie rods would break repeatedly is because of a defective ball joint. tie rod has snapped next to ball joint every time. it is already cracked and about to break again. it has resulted in several near accidents for us and once being stranded at a gas station an hour from home. the last time it broke was november 2009. the ball joint is the original that came on the car
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
08/25/2006950001
 Dt*: the contact stated while driving 5 mph on dry roads, there was a cracking noise accompanied by a shudder felt in the front end. upon inspection, the contact noted that the front lower control arm on the left had fractured. the vehicle was not immediately taken in for service.
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
07/21/200699582204/06/2001
 Have had this 2000 dodge stratus which daughter has driven for 5 years now it is on it's fourth transmission since purchasing and numerous other repairs, all soft plugs replaced, originals were made from pot metal, replaced with brass. numerous alignment problems. but just last month daughter was driving and noticed a severe scrapping noise all of a sudden, she thought it might be brakes wearing out. upon inspection it was the lower control arm rubbing against the inside of the front passenger side wheel. lower ball joint had given away and the entire control arm was now resting inside of the wheel. 2000 & 2001 dodge stratus unsafe at any speed. *nm
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
12/28/200496000111/01/2001
 The consumer noticed a winding noise coming from the front of the vehicle. the vehicle started shaking uncontrollably. the consumer was able to drive it to the dealer. the mechanic informed the consumer that the upper ball joints needed to be replaced. please provide further information. *jb.......*ak
SUSPENSION - FRONT - SPRINGS - TORSION BAR
02/01/20018
 When turning steering wheel there is a constant cracking sound, vehicle taken to dealer 8 times, steering column was replaced, but did not remedy the problem.*ak consumer stated that there was clicking noise on all turns and grinding type noise, dealer found rear inboard brake pad rattling, lubricated sliders and put anti squeal on inboard brake pad backing, consumer was also hearing noise over bumps, dealer found rear sway bar misaligned. *yd