Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES
01V011002DAIMLERCHRYSLER CORPORATIONfrom 07/01/2000 to 01/31/2001V (Vehicle)2843904/09/2001MFRCHRYSLER GROUP LLC01/16/200101/17/2001
Defect SummaryVehicle description: passenger vehicles equipped with automatic transmissions. a hose manufacturing process allowed the reinforcement yard to breach the inner layer of some automatic transmission hoses weakening the inner wall which could result in leakage of the automatic transmission fluid.
Consequence SummaryFluid leakage from the cooler hoses can cause transaxle driveability problems and smoke if the oil contacts the front exhaust pipe.
Corrective SummaryDealers will replace the transaxle oil cooler hoses. owner notification began april 9, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
NotesAlso contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION
080300608/25/20060803006A10021239Powertrain control module initialization. *kb03/23/2007
210090310/02/2005210180510003524Automatic transmission diagnostic teardown procedure. various models including the 2004 ram truck, durango, sebring convertible, cherokee, vision, neon, and voyager. *tt *sc10/22/2003
210060103/16/2001211699621898Automatic transmission fluid usage atf+4. *tt *mj10/03/2001
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
080150503/02/200510013731Powertrain control module initialization. *sc04/26/2005
97403/01/2001619131On certain vehicles, the transmission control (eatx) relay may not operate properly in cold temperatures. *tt05/15/2001
0100101/16/2001618414Some vehicles may experience a no start condition in cold temperatures due to 5 volt regulator failure in the sbec pcm module. *jb04/12/2001
POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES
070040001/12/2001618394Information regarding transaxle cooler line splice kit. *jb04/12/2001
POWER TRAIN - AXLE ASSEMBLY
0006010/17/2000618887Advance service information regarding automatic transaxle miss machined case. *tt05/07/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
01/01/19011
 2001 dodge stratus se has issues with the rear strut mount. consumer states that there is a back order on the upper strut mounts. *nj the consumer stated the blower resistor stopped working and two days later, the vehicle would not start. the consumer had to purchase a fuel pump. the consumer then started to hear a knocking noise in the steering. the consumer was informed the knocking noise was due to the fact that the steering column was too large for the components. the thermostat broke into pieces and the transmission stopped shifting gears. *jb
POWER TRAIN - AUTOMATIC TRANSMISSION
02/08/200653000307/16/2005
 I purchased my vehicle in july 2005. the vehicle was okay until feb-2006, the transmission stopped shifting. this caused the vehicle to jerk very hard and loose power. the vehicle was taken to a transmission specialist 3 times and still was not repaired. i was told that he could not fix it. the vehicle is still doing the same thing and on top of it losing power, it cuts off. this is very unsafe and can cause an accident.
01/03/20051
 Consumer was shifting the gears and a clanking noise was coming from the front. vehicle was unable to move. consumer had the vehicle towed to the dealer, and mechanic placed vehicle on the diagnostic machine. afterwards, dealer informed consumer that no codes were found. also, could not be duplicate the problem. *ak
10/23/200374649205/18/2003
 Check engine light came on at about 74k miles and went into limp mode. found out the transmission sensor was bad. replaced sensor at cost of $682.25. car has run poorly since that day. dodge says nothing wrong with the car but the car has not ran smoothly from that first repair day. next...while in pennsylvania on military duty, the car leaked all the transmission fluid out. found out the solenoid pack and fluid lines were leaking. another $530+ dollars. both of these parts are listed on auto zones website as recalls with daimler chrysler for my vehicle. one has a nhtsa number. daimler chrysler denies that there are any recalls on my vehicle but does state that other similar models and cars are covered for those parts. when we asked daimler chrysler who we could contact to complain and if there was a national body who looks at vehicle complaints (knowing full well who nhtsa was and how to get in touch with them) daimler chrysler customer service stated i don't think there is anyone! ....wrong answer. *nm
05/12/2004430002
 Transmission malfunctioned. as a result, when shifting vehicle jerked. *ak
08/01/200370000303/14/2002
 Automatic transmission failed @70,000 miles cost $1800.00 to rebuild. dash lights flicker constantly. radio works for anywhere from 10 minutes to an hour before it shuts itself off. wont come back on till car has been sitting for at least 12 hours, only to start all over.*ak
11/08/20033000508/27/2001
 I have constantly taken my car in for the same reasons. the car jerks, the whole car vibrates when it rains, if it's cold out the car refuses to start in the morning. there have been numerous transmission and piston problems.*ak
08/06/20031
 Dealer replaced automatic transmission at very low mileage. also, replaced steering pump at cost of $200, the deductible.*ak
06/25/200352000112/03/2001
 While driving the automatic transmission went out. the vehicle was taken to an independent repair shop. the transmission had to be replaced. *ak the transmission lasted for only 1 and a half years. *scc *jb
05/23/200355225302/24/2003
 I purchased a used 2001 dodge stratus in february 2003. the car had a total of 48702 miles. within the first week, the car was taken back to the dealer for brake problems. the front brakes was missing some type of brakes clips. this was repaired by the dealership. their was also a noise from the steering column. the dealership stated that their was no problem located and that it was just the tires rubbing the pavement when turning. within 85 days, the car lost speed while driving and would not move. it took one hour to coast 2.5 miles to home. i later had the car towed to the dealership. they called the next day to tell us that we need a complete overhaul of the transmission and needed to replace the pump and converter. a cost of $2000. i have never had any problems with any other brand of used cars even with high mileage. this car was driven less than 90 days. the dealership said that had the car malfunction with the first 60 days, then they would have repair it. the car has 55225 miles as of today's date. this is a major repair that is well documented as a problem with dodge/chrysler vehicle. we called the chrysler consumer services hotline and was told that we had to work something out with the dealership as to the repairs. the dealership is currently working with us to resolve this problem at our expense. we are not agreeing to this arrangement and is waiting for higher management to intervene.. *nlm
POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES
11/30/200529793107/02/2001
 Dt*: the contact stated while the vehicle was parked, a large amount of transmission fluid was observed on the ground. there was no warning signal prior to the incident. the vehicle was towed to the service dealer who determined that the transmission fluid line had leaked. the service dealer replaced the 2 transmission cooling lines, 4 clamps, and part of the oil system. the manufacturer was notified and advised the contact that the vehicle was not part of nhtsa recall # 01v011002, which pertains to the cooling unit and lines for the automatic transmission due to the vin.
01/10/20052
 I took my car in to get the oil changed, and the guy told me that i was leaking transmission fluid from the cooler hoses. when i got home i looked it up on the internet and found that there was a recall for this problem, nhtsa campaign id#01v011002. so this morning i called the local dodge dealer(llithia) and asked him about the problem. he told me that there was no such recall, and that it would cost around 150.00 to fix. i took it to a different mechanic, and they put some hose clamps on it for 64.00, but i think that is a temporary solution. i am disgusted by lithia dodge calling me a liar, and not wanting to fix the problem.*ak
01/14/2004470001201/24/2001
 Dodge stratus engine die out due to crankshaft position sensor that came in contact w/ a protective shield, which consequently caused a grouted circuit. thereby causing my engine to die out. my vehicle is a lease, and the warranty is up, and i never received any recall information. recall info on this call, and the prior year are numerous deadly one. those which can possibly cause injury, or death. i was almost a statistic today when my vehicle died out completely in an exit ramp off the highway. please help me find out how responsible the dealership is because i never received any!!!! recall letters. i received their bill, but yet no recall info. this vehicle is only three years old. i have prior to this vehicle purchased three other vehicles from yonkers avenue dodge, and have traded them in for new ones, but they too had problems, and the dealer never gave me any breaks in price. they just saw a female walk in, and read the sucker sign on my forehead. anyhow my car is now stuck in a shell gas station, which was consequently off the ramp i was stuck on. i was pushed there to get me out of harms way. i will not allow this dealer to continue to stick people, or chrysler to stick people with the bill to a car that dies out before the lease is up!! if you can help please email me. as well as let other dodge stratus se owners know that the numerous problems these cars suffer from before these owners get killed, or kill others. thank you for your attention to this matter. respectfully, ms. vivian pena. *cb
1
 The consumer received a recall notice for transaxle oil cooler hoses, however it took five different appointments for dealer to remedy the problem, in which the first three occasion consumer was informed there were no parts, the next time consumer was informed they only had half of the parts, and the final occasion is when it was finally fixed.*yd
04/01/2001102/01/2001
 Ntsa recalled this car for defective transmission cooler hoses. the same hoses are used extensively in engine compartment for power steering. why did you not require all defective hoses be replaced??(hose labled ct rubber & plastics 09 rp04)see your file:nhtsa campaign id number: 01v011002.*ak
04/20/2001
 01 v 011 002/transmission hose: dealer , family chrysler, plymouth, cleveland, ga; phone # 770/503-9370, informed that they were not aware of this recall. manufacturer was notified, and informed that they did not know when this information would be sent out to dealers. asking nhtsa assist in with this problem .feel free to provide any further details on this matter. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL)
04/28/200484000
 80,000 miles on the transmission. the car would no longer move. leaving me stranded. costing $1,500 for a rebuit transmission for a newer car. no reason for a transmission to go out so soon. also flickering with the dash/interior lights and radio when light are turned on.
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT
05/08/2004750001
 While driving 40 mph the vehicle's axle's shaft broke without warning. the consumer was concerned that the wheel would separate from the vehicle. please provide additional information. *jb
POWER TRAIN - MANUAL TRANSMISSION
1
 When consumer steps on the gas and it shifts to the next gear, it jerks really bad, also when vehicle is put in park, neutral, etc there is a real loud noise and a jerk.*yd
POWER TRAIN - MANUAL TRANSMISSION - SHIFT PATTERN INDICATOR
11/13/2002
 Consumer states that vehicle shift gears without applying brakes. please provide additional information. ts