Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | ||||||||||||||||
| 00V225002 | DAIMLERCHRYSLER CORPORATION | from 05/01/2000 to 06/24/2000 | V (Vehicle) | 2865 | 10/11/2000 | MFR | CHRYSLER GROUP LLC | 08/10/2000 | 08/14/2000 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. a nut in the steering gear assembly was not properly tightened, resulting in symptoms ranging from steering wheel vibration to stiff steering, and in the worst case, no ability to turn left. | |||||||||||||||
| Consequence Summary | A loss of steering control could increase the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect these vehicles and replace the steering gear assembly if a loose nut connection is found. | |||||||||||||||
| Notes | Owner notification began october 11, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 1900805 | 11/02/2005 | 1900805A | 10017651 | Revised power steering system bleeding procedures. *sc | 11/14/2005 |
| 1900304 | 08/27/2004 | 1900304A | 10009785 | Steering column click sound. *tt | 10/25/2004 |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 0052 | 10/06/2000 | 618877 | This advance service bulletin states that some vehicles may experience an intermittent reduction of power steering assist due to a sticking flow control valve in the power steering pump. *tt | 05/03/2001 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 1900402 | 04/29/2002 | 1900601 | 634066 | Subject regarding steering column click sound. *slc | 09/27/2002 |
| 1900601A | 11/23/2001 | 1900601 | 628191 | Experiencing steering column click sound when the steering wheel is turned. *tt | 03/06/2002 |
| 1900601 | 09/07/2001 | 620956 | Subject regarding steering column click sound. *tt | 09/04/2001 | |
| 01017 | 07/24/2001 | 620950 | Advance service information regarding steering column click sound. *tt | 09/04/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/17/2013 | 53641 | 1 | |
| I was driving our 2001 dodge stratus to park at the movie theater , going only 5 mph maybe less and i went to turn into the parking spot, i heard a click in the steering wheel, a pop, the airbag light came on and the horn does not work at all and the airbag light is still on. everytime the steering wheel is turned, there is a clicking noise. *tr | |||
| 02/17/2013 | 53641 | ||
| I was driving our 2001 dodge stratus to park at the movie theater , going only 5 mph maybe less and i went to turn into the parking spot, i heard a click in the steering wheel, a pop, the airbag light came on and the horn does not work at all and the airbag light is still on. everytime the steering wheel is turned, there is a clicking noise. | |||
| 04/15/2009 | 98000 | ||
| I have had my car for a little over 3 years now. first it was the passenger side ball joint. then a year later it was the ball joint on the driver side plus the control arm. then it was the brakes and rotors. then right after that i find out the ball joint i had just replaced on the passenger side needs replaced again! now my oil light comes on at idle after the engine has warmed up. had the oil changed as always between 2000 and 3000 miles as i should. had the oil sending unit replaced and still have a oil light on with a full engine of oil. now my steering column just today made a cracking sound as i was backing up with the wheel turning to the left. then the airbag light came on and wont go off. now my steering is stiff. talked to a machanic and it is a safety issue. | |||
| 11/28/2011 | 130000 | ||
| Tl* the contact owns a 2001 dodge stratus. the contact was driving 30 mph when the steering wheel became loose, causing the contact to lose control of the vehicle and crashed into a fence. there were no injuries and a police report was not filed of the incident. the dealer and the manufacturer were notified and advised that the vehicle was not included in the recall associated with nhtsa campaign id number: 00v225002 (steering:gear box -other than rack and pinion). the vehicle was not repaired. the failure and the current mileage was 130,000. | |||
| 11/28/2011 | 130000 | ||
| Tl- the contact owns a 2001 dodge stratus. the contact was driving 30 mph when the steering wheel became loose, causing the contact to lose control of the vehicle and crashed into a fence. there were no injuries and a police report was not filed of the incident. the dealer and the manufacturer were notified and advised that the vehicle was not included in the recall associated with nhtsa campaign id number: 00v225002 (steering:gear box -other than rack and pinion). the vehicle was not repaired. the failure and the current mileage was 130,000. kmj | |||
| 11/28/2011 | 130000 | ||
| Tl- the contact owns a 2001 dodge stratus. the contact was in a crash. while driving 30 mph, the contact stated that the steering wheel became loose, causing the driver to loose control of the vehicle and ran into a fence. a police report was not filed. there were no injuries. the dealer and manufacturer were notified, but the nhtsa campaign id number: 00v225002 (steering:gear box (other than rack and pinion)) did not associate the vin. the vehicle was not repaired. the failure and current mileage was 130,000. nw | |||
| 02/15/2010 | 212 | 1 | |
| I have a dodge stratus se sedan, 2001 model.. while turning left into a parking lot the steering wheel almost locked up, then something snapped and broke inside. i regain steering but my airbag light was on and remains on. the other controls on the steering wheel such as cruise control and the horn do not work.. i feel the cruise control not working, the wheel freezing up momentarily until you break the ribbon wire inside the clockspring both are safety hazards. the part that is defective is the clockspring.. it is available from the dealer only at a cost over $129.00.. it is very cheaply made and is essentially a ribbon wire wrapped around a plastic spool. it is capable of binding up and preventing the steering wheel to turn. one should be inspected and any engineer will agree it is very poorly designed. as much as airbag costs and as much is it is engineered, to have a cheaply made part prevent it's functioning make no sense at all. dodge and jeep chrysler im sure.. need to take responsibility and recall these vehicles and replace this part with a much better engineered replacement. i almost crashed and now if i do crash i have no airbag and i have no horn to warn other drivers if they're about to crash into me. *tr | |||
| 11/03/2009 | 78000 | 2 | |
| 2001 dodge stratus. loss of control. resulting in 2 separate crashes. i did sustain injury in the last incident. i was trying to turn left into a parking lot, wheel turned only partially. i could not get it to move the correct direction, and i ran into a tall (15in.) curb. sustained whiplash and a large knot on my head. the 1st incident was while trying to turn left and my car would not go that way. i ended up hitting yet another tall curb,due to loss of control. it may be worthy to note i have replaced the lower control arm on the drivers side, but am still getting periods of having a hard time turning my wheel. this occurs whether in motion or just starting my car and turning the wheel to leave . i also had to replace right side due to failure of the wheel to turn right as well. i actually was going about 30mph and barely made my turn, almost broadsiding a sitting vehicle. when i checked it, my tire was bent inward' at the top. the whole tire was, well, like this, / (but actually bent the other way, inward. my steering wheel works randomly. please advise, as this is my only mode of transportation. i don't know what else to have fixed on it! i've already dipped almost $2000 fixing it. thank you. the incident date below is just the latest. the one where i hit my head. as of today, my steering has a mind of its own. *tr | |||
| 06/01/2006 | 65086 | 1 | 04/15/2001 |
| Dt*: the contact stated the air bag light illuminated constantly, the cruise control was inoperable and there was a clicking in the steering column when the wheel is turned left or right. the vehicle was taken to the dealer who determined a spring in the steering wheel needed to be replaced. also, the contact stated there was a clicking noise in the front underside of the vehicle that has not yet been inspected by the dealer. | |||
| 01/09/2005 | 24500 | 4 | 06/06/2001 |
| Dt: the contact stated in december 2005 the air bag light illuminated. afterwards, the steering wheel became extremely hard to turn left or right, and a there was a crackling noise in the driver's side steering column. also, the horn and the cruise control were inoperative. there is a technical service bulletin 0801001 on the clock spring. *ak | |||
| STEERING - COLUMN | |||
| 01/01/1901 | 1 | ||
| 2001 dodge stratus se has issues with the rear strut mount. consumer states that there is a back order on the upper strut mounts. *nj the consumer stated the blower resistor stopped working and two days later, the vehicle would not start. the consumer had to purchase a fuel pump. the consumer then started to hear a knocking noise in the steering. the consumer was informed the knocking noise was due to the fact that the steering column was too large for the components. the thermostat broke into pieces and the transmission stopped shifting gears. *jb | |||
| 02/07/2005 | 69000 | 1 | 10/01/2003 |
| Driver would hear a rattling noise continuously when turning the steering wheel in either direction,left/right. also, while driving at 10 mph, the rattling noise made a loud snap as if something inside the column was broken. however, the vehicle performance has not been effected. also, the air bag light has come on and the horn and the cruise control is also inoperative. provide further details. *nm | |||
| 11/26/2003 | 60310 | 1 | |
| When turning steering wheel to the left a popping sound was produced.*ak | |||
| 05/23/2003 | 55225 | 3 | 02/24/2003 |
| I purchased a used 2001 dodge stratus in february 2003. the car had a total of 48702 miles. within the first week, the car was taken back to the dealer for brake problems. the front brakes was missing some type of brakes clips. this was repaired by the dealership. their was also a noise from the steering column. the dealership stated that their was no problem located and that it was just the tires rubbing the pavement when turning. within 85 days, the car lost speed while driving and would not move. it took one hour to coast 2.5 miles to home. i later had the car towed to the dealership. they called the next day to tell us that we need a complete overhaul of the transmission and needed to replace the pump and converter. a cost of $2000. i have never had any problems with any other brand of used cars even with high mileage. this car was driven less than 90 days. the dealership said that had the car malfunction with the first 60 days, then they would have repair it. the car has 55225 miles as of today's date. this is a major repair that is well documented as a problem with dodge/chrysler vehicle. we called the chrysler consumer services hotline and was told that we had to work something out with the dealership as to the repairs. the dealership is currently working with us to resolve this problem at our expense. we are not agreeing to this arrangement and is waiting for higher management to intervene.. *nlm | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 09/28/2006 | 60089 | 1 | 07/01/2001 |
| Dt*: the contact stated the steering was hard to turn to the right. the vehicle was taken to an independent repair shop, who determined the steering gear, wheel bearing, and rack and pinion needed to be replaced. there was a nhtsa recall, #00v225002, regarding the gear box. the vehicle was not included in the recall due to the vin. | |||
| 01/14/2004 | 47000 | 12 | 01/24/2001 |
| Dodge stratus engine die out due to crankshaft position sensor that came in contact w/ a protective shield, which consequently caused a grouted circuit. thereby causing my engine to die out. my vehicle is a lease, and the warranty is up, and i never received any recall information. recall info on this call, and the prior year are numerous deadly one. those which can possibly cause injury, or death. i was almost a statistic today when my vehicle died out completely in an exit ramp off the highway. please help me find out how responsible the dealership is because i never received any!!!! recall letters. i received their bill, but yet no recall info. this vehicle is only three years old. i have prior to this vehicle purchased three other vehicles from yonkers avenue dodge, and have traded them in for new ones, but they too had problems, and the dealer never gave me any breaks in price. they just saw a female walk in, and read the sucker sign on my forehead. anyhow my car is now stuck in a shell gas station, which was consequently off the ramp i was stuck on. i was pushed there to get me out of harms way. i will not allow this dealer to continue to stick people, or chrysler to stick people with the bill to a car that dies out before the lease is up!! if you can help please email me. as well as let other dodge stratus se owners know that the numerous problems these cars suffer from before these owners get killed, or kill others. thank you for your attention to this matter. respectfully, ms. vivian pena. *cb | |||
| 11/15/2000 | 1 | 09/01/2000 | |
| No summary listed for above vehicle. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 12/23/2006 | 100000 | 1 | 03/01/2005 |
| Tl*- the contact owns a 2000 dodge stratus that he believes should be involved in nhtsa recall 06v001000, concerning steering: hydraulic power assist: hose, piping, and connections. the contact stated that while the vehicle was parked on the street it caught on fire beneath the hood. everything underneath the hood melted, and the windshield cracked. the contact spoke with manufacturer about having the vehicle covered under the recall, but they stated that the fire was not caused by the same failure as the recall. the current mileage and failure mileage were 100,000. the contact can provide pictures if needed. *ak updated 03/30/07. *jb | |||
| 12/28/2002 | 4 | 02/27/2002 | |
| 2002 had to replace power steering pipe, manufactured to lean on the interior auto body, in which engine vibration rubbed hole in it. 2002 front right wheel makes continuous loud high pitched whistle noise, still does. dealership discounted it and didn't know why it sounded like that. 2002-2006 engine dies while driving, odometer goes crazy up and down 2006 clock spring keeps breaking, no power to air bag or horn. *jb | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 08/06/2003 | 1 | ||
| Dealer replaced automatic transmission at very low mileage. also, replaced steering pump at cost of $200, the deductible.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 11/10/2002 | 1 | 08/01/2001 | |
| This should be handled as a top priority investigation. the front axles bearings have been replaced 3 times on right and left front. the front ball joints and control arms have been replaced once all covered under warranty by manufacturer. axle bearing failure occured at 21,000 miles vehicle was 6 months old. then again 6 months later with 38,000 miles on it , at that time it was discovered the ball joints on the upper and lower on both sides were worn out, manufacturer covered under warranty. recently a power steering line which runs from the power steering pump to the power steering resevoir started leaking, upon inspection i found it had been leaking for a while but finally opened up. the casue is the design of the power steering line, it rubs against the a/c line which is metal and wore a hole in the line. i purchased the line front the local dodge dealer. the line has been superceeded 3 times, a obvious design problem. i am ase certified technician, the following problems i listed are very serious and dodge is aware of them. comment to me was the axle bearings and ball joints are a very common problem, this came from the dealer it self. the dealers also can not keep the power steering lines in stock. potential risk associated with this failures are as follows, ball joint and axle bearing failure should they break while operating on the highway can cause loss of control of vehicle. the power steering line when it finally ruptures after it has worn through can cause a potential fire hazard due to the proximity of the exhaust system and also loss of power steering. although my vehicle has 64,000 miles on it, it is only 15 months old and is driven exclusively on the highway. these failures are not normal on any vehicle with the mileage i listed and should prompt an investigation before someone gets injured. the superceeded power steering line can be confirmed at any dodge or chrysler dealer. thank you kevin gilmore dt | |||
| STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT | |||
| 12/21/2004 | 55000 | 2 | 11/30/2004 |
| 01v005002/seat mounting bolts. driver's side seat moves when braking. consumer took the vehicle to dealer, and contacted the manufacturer, who was telling consumer that the vehicle described was not part of the recall. also vehicle is experiencing stiff steering. when turning left, driver can feel a rubbing noise through the steering wheel. this can only be felt when the driver is making a left turn. *ak *tt | |||
| STEERING - LINKAGES - DRAG - POWER ASSIST SYSTEM | |||
| 03/03/2005 | 59000 | 1 | 11/05/2004 |
| There was a complaint i just read by mr kevin gilmore odi cse number 769552, and i agree with him about this complaint be handled as a top prioroty investigation. i bought this as a used car, i knew i'd end of having to put some money into it since i was not buying a brand new car. but i've only had it for 6 months and have to put quite of bit into it. it has 59,000 miles on it. i've had to get the upper and lower ball joints replaced. a month later we heard a noise when we steered. we added power steering fluid cause we noticed it was low. only two days after we heard the noise which got louder was hard to steer. i drive my two young kids with this car and felt unsafe in it. a friend of ours who is a mechanic looked at it and said there was a leak since the fluid was almost emty again. i was told it was power steering line. it was rubing against the a/c line which is metal and wore a hole in the line. my mechanic said this line was in back order (obviously in high demand). when he finally got it in, seems like dodge has made some changes on the design. this was my first dodge vehicle i had purchased and first used vehicle also. because of this, this will be the last for dodge and used. i agree with mr gilmore. this needs to be investigated thoroughly before someone gets seriously injured. again my car has only 58,000 miles on it and should not be having such serious failures. thank you, rosy & ray | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 07/11/2003 | 51000 | ||
| While driving, heard a screeching noise and noticed smoke coming from vehicle. dealer diagnosed that the rear upper ball joints had failed and the lower ball joints were ready to fail. dealer also discovered that the tie rods were loose. related investigation pe03-032 | |||
| 07/16/2003 | 1 | 09/28/2002 | |
| The vehicle vibrates while driving. vehicle was taken to the dealer, who tightened the tie rod bolt and adjusted the brake cable. *ak | |||
| STEERING - RACK AND PINION | |||
| 09/28/2006 | 60089 | 1 | 07/01/2001 |
| Dt*: the contact stated the steering was hard to turn to the right. the vehicle was taken to an independent repair shop, who determined the steering gear, wheel bearing, and rack and pinion needed to be replaced. there was a nhtsa recall, #00v225002, regarding the gear box. the vehicle was not included in the recall due to the vin. | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 05/06/2002 | 1 | 06/12/2001 | |
| While drving, steering wheel makes a loud squeaking noise. took vehicle to dealership, they said they fixed vehicle, but problem is still occurring. *ak *yd | |||
| 03/15/2001 | 1 | 02/28/2001 | |
| There was a noise in steering gear, noise sounded as though a bolt or nut was loose in steering column. contact dealer, and dealer could not find cause.*ak*yd | |||