Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
00V278000DAIMLERCHRYSLER CORPORATIONfrom 05/08/2000 to 07/19/2000V (Vehicle)450401/22/2001MFRCHRYSLER GROUP LLC09/18/200009/22/2000
Defect SummaryVehicle description: passenger vehicles. through degradation of the bond between the silencer pad and a sheet metal panel (quarter inner upper), the pad may fall onto the map light located in the rear seating area near the c-pillar trim panel (lh and rh). this contact could cause the pad to melt, creating a hot smell and/or smoke during long periods of illumination.
Consequence SummarySmoke inhalation could be harmful to vehicle occupants.
Corrective SummaryDealers will remove the insulation pad from behind both rear map lights.
NotesOwner notification began january 22, 2001.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-9853-1403.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY
230320409/02/200410010491Power seat will not adjust. *tt11/29/2004
230120309/24/2004230390410002404Pop/clunk sound from front of vehicle. *tt this bulletin supersedes bulletin 23-012-03 dated 05/23/2004. *tt08/27/2003
230170107/20/2001620936Subject regarding water leak information. *tt09/04/2001
230030102/02/2001619123This bulletin states that all factory installed equipment, such as a sunroof, meet the upper interior head protection requirements of fmvss 201. *tt05/15/2001
STRUCTURE - BODY - DOOR
230010201/11/2002629159Subject regarding front door trim panel retention/warped along belt line condition. *tt03/27/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
02/11/2005406/01/2004
 1. no warning 2. vehicle has a leak which causes water(from rain or snow) to leak onto the passenger side floor board. i have vacuumed out as much as 5 gallons of water at a time. i have looked very carefully and cannot determine the leak path. 3. no correction has been found. *jb
STRUCTURE - BODY
10/26/2011875001
 Trunk door design has a defect that will cause the trunk door to slam down with excessive and unimpeded force without warning and will do so on its own, even in calm winds. multiple incident have occurred where the trunk door has slammed down while the driver or the passenger was reaching into the trunk to retrieve articles from the trunk. currently the only way to safely use the trunk is to have a second person hold the trunk door while the first person places or retrieves articles from the trunk. injuries that have occurred were momentary back pain and on one occasion a concussion (when the trunk door hit the vehicle owner in the head). none of the injuries required medical treatment. problem gets worse when vehicle is parked on an incline (particularly if the rear of the vehicle is facing downhill), even if the incline is slight. *tr
10/26/201187500
 Trunk door design has a defect that will cause the the trunk door to slam down with excessive and unimpeded force without warning and will do so on its own, even in calm winds. multiple incident have occurred where the trunk door has slammed down while the driver or the passenger was reaching into the trunk to retrieve articles from the trunk. currently the only way to safely use the trunk is to have a second person hold the trunk door while the first person places or retrieves articles from the trunk. injuries that have occurred were momentary back pain and on one occasion a concussion (when the trunk door hit the vehicle owner in the head). none of the injuries required medical treatment. problem gets worse when vehicle is parked on an incline (particularly if the rear of the vehicle is facing downhill), even if the incline is slight.
09/13/200670000305/23/2001
 Drove the vehicle the night before there were no signs, warnings of anything wrong. went to drive the vehicle the next afternoon and upon start up vehicle was making a rattling, clicking noise, turned it off immediately. had car towed, was told oil was sludgy , engine needed to be replace, at a cost of minimum end of $5700. mechanic stated he had two more vehicles of exact year, make, model and 2.7l engine on his lot with the same problems. he stated further, he was sorry, but would have to decline his service to repair/replace the engine as he was already fed up with dealing with manufacturer with the other two vehicles. he went on to state that the manufacturer is claiming owner fault, of not maintaining 3000 mile oil changes, even though one of the owners had every receipt proving otherwise. here i sit without a vehicle now, have no financial means to repair or replace this vehicle as i became disabled in april of 2005 and have a very limited budget. i bought a brand new vehicle so i didn't have to worry about any major expense or problems and it would last me 15-20 yrs, not 5. i also didn't expect to pay over $20,000 for a vehicle that would only last 70,000 miles. this wasn't the only items i had to have fixed, in 2003 i had to have the fan fixed for the ac/heating as it only worked on one speed, thank goodness it was covered by warranty. which i never did receive any recall letter or any notification of this problem. in 2005 the front wheel bearings went out and had to have them replaced. the front drivers side get water in when it rains, have taken it in to dealer, they have no clue as to what and why this is happening. this is the first brand new vehicle i have ever purchased and was so proud of it, took meticulous care of it and now i feel and look like a complete fool, as the manufacturer is laughing all the way to the bank, plus has a vehicle that runs! their old slogan dodge tuff, the new is your dodge doesn't run, that's tough. *jb
STRUCTURE - BODY - BUMPERS
01/14/2004470001201/24/2001
 Dodge stratus engine die out due to crankshaft position sensor that came in contact w/ a protective shield, which consequently caused a grouted circuit. thereby causing my engine to die out. my vehicle is a lease, and the warranty is up, and i never received any recall information. recall info on this call, and the prior year are numerous deadly one. those which can possibly cause injury, or death. i was almost a statistic today when my vehicle died out completely in an exit ramp off the highway. please help me find out how responsible the dealership is because i never received any!!!! recall letters. i received their bill, but yet no recall info. this vehicle is only three years old. i have prior to this vehicle purchased three other vehicles from yonkers avenue dodge, and have traded them in for new ones, but they too had problems, and the dealer never gave me any breaks in price. they just saw a female walk in, and read the sucker sign on my forehead. anyhow my car is now stuck in a shell gas station, which was consequently off the ramp i was stuck on. i was pushed there to get me out of harms way. i will not allow this dealer to continue to stick people, or chrysler to stick people with the bill to a car that dies out before the lease is up!! if you can help please email me. as well as let other dodge stratus se owners know that the numerous problems these cars suffer from before these owners get killed, or kill others. thank you for your attention to this matter. respectfully, ms. vivian pena. *cb
STRUCTURE - BODY - DOOR
1
 The passenger side floor is wet. took to dealer, and the weather stripping was replaced. floor is still getting wet. please describe further. *ph
06/20/2001209/01/2000
 On two occasions power door locks locked without key being in ignition. dealer has been notified.*ak consumer states after unlocking the front drivers door and pulling up on any other door, all the door locks lock. *slc
STRUCTURE - FRAME AND MEMBERS
05/15/201030000
 I like to bring you's atention to windows in the cars. i was in clouse call accident and i, witnes anathr incident in miner dameges to car. i was crossing intrsaction at sharp angle and did not see car crossing it at hi speed, near miss. i witnes intersaction where car marging in to trafic, forse viehice of the road to side, dameging rims on the car over the curbe side walk. simply egg desine cars are not safe to drive!!!! it is worst then destractive drivind is blind driving all the time. i recomende 80's. as a comperison and inspiratin.
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
01/14/2004470001201/24/2001
 Dodge stratus engine die out due to crankshaft position sensor that came in contact w/ a protective shield, which consequently caused a grouted circuit. thereby causing my engine to die out. my vehicle is a lease, and the warranty is up, and i never received any recall information. recall info on this call, and the prior year are numerous deadly one. those which can possibly cause injury, or death. i was almost a statistic today when my vehicle died out completely in an exit ramp off the highway. please help me find out how responsible the dealership is because i never received any!!!! recall letters. i received their bill, but yet no recall info. this vehicle is only three years old. i have prior to this vehicle purchased three other vehicles from yonkers avenue dodge, and have traded them in for new ones, but they too had problems, and the dealer never gave me any breaks in price. they just saw a female walk in, and read the sucker sign on my forehead. anyhow my car is now stuck in a shell gas station, which was consequently off the ramp i was stuck on. i was pushed there to get me out of harms way. i will not allow this dealer to continue to stick people, or chrysler to stick people with the bill to a car that dies out before the lease is up!! if you can help please email me. as well as let other dodge stratus se owners know that the numerous problems these cars suffer from before these owners get killed, or kill others. thank you for your attention to this matter. respectfully, ms. vivian pena. *cb
498001
 While driving rear left tire shifted inward, and vehicle was hard to steer. dealer determined that the bolt that connected the under body to the rear suspension broke in half. *ak