Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
11/18/201084250
 Air bag light constantly on, horn and cruise control quit working at the same time. it is my understanding air bag is inoperable at this point and the cause is a broken clockspring in steering wheel. this is a major safety hazard that dodge should be required to fix at no charge.
06/01/200665086104/15/2001
 Dt*: the contact stated the air bag light illuminated constantly, the cruise control was inoperable and there was a clicking in the steering column when the wheel is turned left or right. the vehicle was taken to the dealer who determined a spring in the steering wheel needed to be replaced. also, the contact stated there was a clicking noise in the front underside of the vehicle that has not yet been inspected by the dealer.
06/18/20041
 While traveling at any speed vehicle speed control light illuminated. vehicle accelerated intermittently. *ak
11/08/20033000508/27/2001
 I have constantly taken my car in for the same reasons. the car jerks, the whole car vibrates when it rains, if it's cold out the car refuses to start in the morning. there have been numerous transmission and piston problems.*ak
07/03/20011
 The vehicle surges at highway speeds, worse with the a/c on, consumer was informed that a computer update is coming out that will correct the problem, but was unablt to give consumer a timeframe.*yd
07/15/2001105/14/2001
 While driving at highway speed of 50-70 mph vehicle would intermittently surge without warning, vehicle taken to dealer, and they were unable to resolve problem. *ak chrysler informed consumer of an update that would improve the surging, however it has been five months with no replacements or repairs. *slc
08/26/2001
 During normal operation of vehicle engine will surge and cause sudden acceleration, increasing the risk of a crash. dealership has been unable to determine a reason for the problem. please provide any additional information/attachments. *ak
04/01/20014
 When putting vehicle in reverse it intermittently goes forward without pressing on accelerator. vehicle taken to dealer 2 times, dealer stated if they could not duplicate problem then there was nothing they could do. *ak
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
03/04/20010
 Brake and gas pedal are too close. the two door model is further apart. one was almost killed when car jumped foward in traffic, because foot was on brake, and hitting gas at the same time.*ak
VEHICLE SPEED CONTROL - CRUISE CONTROL
01/09/200524500406/06/2001
 Dt: the contact stated in december 2005 the air bag light illuminated. afterwards, the steering wheel became extremely hard to turn left or right, and a there was a crackling noise in the driver's side steering column. also, the horn and the cruise control were inoperative. there is a technical service bulletin 0801001 on the clock spring. *ak
05/17/200546500305/17/2001
 Dodge stratus 2001, 46000 miles. car was purchased used from the us government on public sale. air bag light on, horn does not work, cruise control also affected. this is caused by faulty clockspring part located in steering wheel. i called dodge after discovering on your web site that there was a recall for 1,500,000 grand caravans that had a same problem caused by their faulty clockspring. grand caravans also had air bag light on, horn was not working and cruise control was off. i express my concern to dodge since this is a safety issue and i was hoping they will consider fixing this. i been told to take the car to dealership for diagnostics and after they receive results they will consider fixing this. diagnostics were performed and result was that the clockspring was broken. dodge declined my request for fixing the problem. i end up paying for diagnostics to find out what i already knew. i believe that clockspring mechanism for dodge stratus is something what should be recalled for this model since it is safety issue, that appeared on other recalled models.