Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
190080511/02/20051900805A10017651Revised power steering system bleeding procedures. *sc11/14/2005
190030408/27/20041900304A10009785Steering column click sound. *tt10/25/2004
STEERING - COLUMN
190070204/06/2004190020410000833Lower steering column click sound. *tt04/01/2003
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
190070108/03/2001623172Information on new power steering fluid.*slc10/26/2001
STEERING - WHEEL AND HANDLE BAR
190040204/29/20021900601634066Subject regarding steering column click sound. *slc09/27/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
10/08/200560000105/31/2005
 Dt*: the contact stated while driving 35mph on a winding road, curving right, the steering wheel jerked and the vehicle turned left. the brakes seemed stiff when applied. the vehicle hit a fence and the driver sustained severe injuries. the airbags did not deploy, although seat belts were worn. a police report was filed. the vehicle was deemed totaled by the insurance agency, but no determination was made as to why the airbags failed to deploy. however, the insurance agency did determine the accident may have been cause by a steering or brake problem.
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
08/27/20051
 Fax fwd ltr on behalf of constituent , re 2002 dodge stratus that blew up because of steering fluid leakage. *ts the manfacture denied any responsibilty for the faulure. a year later the consumer received a recall regarding the high pressure power steering hose, 06v001000. *nm
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
11/29/200230000
 When consumer is making a turn, the vehicles' steering wheels makes a loud noise. vehicle was serviced by a dealership who indicated that the power steering was leaking fuel, and parts are on back other, cause this is a common problem.
STEERING - LINKAGES - TIE ROD ASSEMBLY
07/21/200653000107/26/2002
 The front tie rod ends are both defective on my 2002 dodge stratus. the car has only 53000 miles on the odometer, all of which were normal driving miles. i do not feel that this part should fail after such a short amount of time. *jb
11/07/2004360152109/21/2004
 I was driving along the road and the rear drivers side upper ball joint separated and the car started swaying. luckily i was on a side road where the speed limit was 30 mph and nothing serious happened, but if i had been traveling down the interstate or other major highway my family and i could have been seriously hurt or even killed. i had the car repaired at darlings auto sales in ellsworth maine they have the exact date it happened and repair info if you need it. they contacted chrysler to see if it was covered or not. i am not sure if they did or not as i purchased extended warranty when i purchased the car ( it is a 2002 dodge stratus) the car had just over 36000 miles when this happened. i wouldn't have thought much about it but i was watching tv and they was showing the dodge durango and dakota having the same thing happening. *jb
STEERING - RACK AND PINION
01/22/2005205/17/2003
 In or around october 2004 i took my car in for it's 30,000 checkup. i have a 2002 dodge stratus. i told the service technician that i had a thud in the front in of my car. he told me that it was my front suspenssion. it was fixed, but was not noted on my invoice. a while later i felt the same thud everytime i turned the corner or turned my steering wheel to the left. sometime in january my check engine light came on. well, i took it to the dealership to find out what was going on with my 2002 vehicle. now, mind you, i paid my car off 10 months after i purchased it from dodge. anyway, not only did i feel that i shouldn't have to pay for the diagnostic but i also feel that car is too new for the rack & penion and my evap system to go out. they talked me into buying another car this past weekend,april 9, 2005 but decided to return the car on april 11, 2005. they didn't even want to compensate me for my car being a lemon as the salesperson deemed my car to be except for trade my car for $6,000.00 and have payments, again, of $275.74 for 71 months. i don't think that's fair. for one, my car is paid off and two my car is too new for it to have these kind of problems. i want to know if there's been any recalls or problems on the 2002 dodge stratus'. *ak
STEERING - RACK AND PINION - RACK
06/20/20034600108/28/2001
 My car makes a loud clicking/grinding noise while applying the brakes and turning. i have had the steering rack replaced, the upper and lower control arms replaced twice, the ball joints replaced twice, the control arm bracket replaced, the sway bars replaced. the noise stopped after the bracket was replaced but came back after a month. this car has been in seven times with no resolve.*ak