Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||||||||||||
| 10E059000 | FEDERAL-MOGUL CORPORATION | E (Equipment) | 22689 | MFR | CHRYSLER GROUP LLC | 12/27/2010 | 12/27/2010 | |||||||||
| Defect Summary | Federal-mogul is recalling certain replacement control arm assemblies, part numbers k7425, 10945, fa4510x, k7427, 10946, and fa4611x, sold for use on various passenger vehicles listed above. the ball joint on the control arm assembly can fail causing the ball stud to wear through the control arm housing resulting in noise and/or separation of the ball stud from the housing. | |||||||||||||||
| Consequence Summary | If there is a separation of the ball stud from the housing, the driver can loose steering control, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Federal-mogul will notify owners of record and replace the affected control arms free of charge. the safety recall is expected to begin during january 2011. owners may contact federal-mogul at 1-877-489-6659. | |||||||||||||||
| Notes | This recall only pertains to replacement control arm assemblies and has no relation to any original equipment installed on vehicles manufactured by chrysler llc.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 09E056000 | QUALIS AUTOMOTIVE LLC | E (Equipment) | 5787 | 11/09/2009 | MFR | CHRYSLER GROUP LLC | 10/09/2009 | 10/13/2009 | ||||||||
| Defect Summary | Qualis automotive is recalling certain aftermarket ball joints sold for use on certain passenger vehicles. the socket may have been excessively hardened which could cause it to crack near the retaining ring groove allowing the ball stud to separate under impact load. the subject ball joints were sold as four part numbers, d10945, d10946, g10945, and g10946. the affected control arms, d10945 and d10946, are stamped with the following dates on the ball joints: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, and 116609. the g10945 and g10946 are the same part as the d10945 and d10946 respectively. they are labeled differently depending on the aftermarket customer. | |||||||||||||||
| Consequence Summary | Separation of the ball stud from the socket of the ball joint housing would allow the control arm to collapse and the wheel to fold in causing loss of steering control, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Qualis automotive will replace the ball joints free of charge. the safety recall began on november 9, 2009. | |||||||||||||||
| Notes | This recall only pertains to aftermarket ball joints and has no relation to any original equipment installed on vehicles produced by chrysler.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 05/03/2012 | |||
| I have been hearing a terrible noise everytime i turn my 2002 dodge stratus. often times i can't even turn the steering wheel. i have to get my car inspected and i found out that i have to have my front lower control arm/ball joint replaced because it failed. i also found out that this item was recalled. | |||
| 12/01/2008 | 70000 | 1 | |
| I have had to replace control arms on my 2002 dodge stratus several times now. there is constant knocking under my car. i believe it is the same problem as all of the recalls that are with the dodge products; however, no recall has been issued for the dodge stratus 2002. *tr | |||
| 08/03/2006 | 61560 | 1 | 01/03/2006 |
| My daughter was driving the car on a residential street at about 25 mph. she hit a slight pot hole and hear a loud bang in the rear of the car. the car continued to make a sound like something was rolling around (banging) in the trunk. i took the car to the dealer and was told the rear strut plate mount disintegrated and was dangerous to drive without replacement. i was aware of another dodge stratus of same type and year with this exact same problem so i felt i should report it to you as did the other party. *jb | |||
| 09/15/2003 | 18000 | ||
| Ther is a definite noise in the right front coil spring area. it only shows up on uneven or rough surface roads. the dealer keeps insisting there is nothing wrong with the front end. of course all of the roads they test drive it on are smooth. they won't let me take a tech on a drive in my area. | |||
| SUSPENSION - FRONT | |||
| 01/08/2010 | 137000 | ||
| Lower ball joint recall | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 09/17/2005 | 80000 | 1 | 08/06/2003 |
| Left front axle came apart while driving. the previous month the right front axle came off while driving. lower control arm on both sides were replaced. *nm | |||
| 06/20/2003 | 4600 | 1 | 08/28/2001 |
| My car makes a loud clicking/grinding noise while applying the brakes and turning. i have had the steering rack replaced, the upper and lower control arms replaced twice, the ball joints replaced twice, the control arm bracket replaced, the sway bars replaced. the noise stopped after the bracket was replaced but came back after a month. this car has been in seven times with no resolve.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 03/31/2010 | 77000 | ||
| Tl*the contact owns a 2002 dodge stratus. the contact was pulling into a parking lot at approximately 10 mph when he heard a loud noise outside the vehicle. the front control arm lower ball joint had fallen. the vehicle was towed to a local repair shop but the vehicle had not been diagnosed when the complaint was filed. the contact called the dealership but was informed that he would have to be pay a diagnostic fee to have the vehicle inspected. the current and failure mileages were approximately 77,000. | |||
| 04/12/2006 | 3 | ||
| I drive a 2002 dodge stratus,at 40,000 miles transmission completely failed costing me 1300 dollars to replace,at 62,000 the second transmission failed me again,another 1300 dollars,now at 90,000 miles transmission is having problems down shifting on a downward incline,3,000 miles ago i was driving at 35 mph when the lower ball joint completely broke on driver side, wheel came completely off costing me 700 dollars to repair,was just informed the passenger side is going out now. *tr | |||
| 04/04/2005 | 58200 | 1 | 10/25/2003 |
| Lower ball joint failure (separation) on right front of 2002 dodge stratus, pulling in to driveway, under normal driving conditions. *ak | |||
| 06/20/2003 | 4600 | 1 | 08/28/2001 |
| My car makes a loud clicking/grinding noise while applying the brakes and turning. i have had the steering rack replaced, the upper and lower control arms replaced twice, the ball joints replaced twice, the control arm bracket replaced, the sway bars replaced. the noise stopped after the bracket was replaced but came back after a month. this car has been in seven times with no resolve.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER ARM | |||
| 06/20/2003 | 4600 | 1 | 08/28/2001 |
| My car makes a loud clicking/grinding noise while applying the brakes and turning. i have had the steering rack replaced, the upper and lower control arms replaced twice, the ball joints replaced twice, the control arm bracket replaced, the sway bars replaced. the noise stopped after the bracket was replaced but came back after a month. this car has been in seven times with no resolve.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 03/03/2007 | 77601 | 2 | 04/02/2004 |
| I have had the control arm replaced on this car twice on the same side within a two year period. now i am having problems with the car it jerks when it gets up to 50 mph. *jb | |||
| 06/20/2003 | 4600 | 1 | 08/28/2001 |
| My car makes a loud clicking/grinding noise while applying the brakes and turning. i have had the steering rack replaced, the upper and lower control arms replaced twice, the ball joints replaced twice, the control arm bracket replaced, the sway bars replaced. the noise stopped after the bracket was replaced but came back after a month. this car has been in seven times with no resolve.*ak | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 03/30/2003 | 1 | ||
| I bought my 2002 dodge stratus brand new in july 2002 and had to have the left wheel bearing replaced in march of 2003. in february of 2004, i had to get my right wheel bearing replaced. i now have another appointment in march 15,2004 to get my wheel bearings checked again due to needing replaced. if there is a recall on this please notify me at my available mailing or web address. if not i would like this to be filed as a complaint. thanks. *ak | |||
| SUSPENSION - MULTIPLE AXLE | |||
| 01/07/2003 | 5 | 01/07/2003 | |
| I am so dissatisfied with my 2002 dodge stratus se. ever since i bought my car in jan 2003, i have had more problems with this car than any other. my car leaks fluids constantly, my breaks don't work when applied, my car hesitates in all weather circumstances, my windshield makes a crackling noise, my doors squeak along with my trunk lid. not to mention that i get anywhere from 10-15 miles per gallon for gas. i drive for about 40 min and half of my gas is gone!!! this vehicle is a hazard to the road and anyone or thing it comes in contact with :-( i never recommend my car to anyone and am ashamed to say it's mine. dodge is definately one dealer that i wil never ever ever buy another car from!!!!! *ak | |||
| SUSPENSION - REAR | |||
| 12/01/2010 | 150000 | ||
| I was driving about 15 miles per hour and hit a slight indentation in the road where it have been newly paved. i heard a loud thud in the trunk of my car from the back driver's side. i pulled over and uncovered the wheel well and saw a hole where the strut mount should have been. i decided to take the car home and call a certified mechanic to fix this problem. while taking the car to the mechanic a couple days later, the passenger side made the same loud thud. within a few miles my car started filling up with smoke that smelled like burning rubber. while going around a small curve my shock came out and tore open my new tire. i had to get my car towed to the mechanic to get it fixed. what we found was a corroded piece of metal, which i later found out was my strut mounts. i was also told that with my struts being almost nonexistent, and the tire blowing out that the actual frame of my car could very well be messed up too. the car is still being fixed due to the fact that the part that was needed was discontinued or something of that nature. *i did keep the corroded piece of metal that was once my strut mount.* | |||
| 05/15/2010 | 87000 | ||
| 2002 dodge stratus rear strut mounting plates. turning to powder seemed to be made of pre-cast aluminum, unpainted. heard clanking sound thought the spare was loose after further investgation discovered driver side and passenger side mounting brackets were disintergrating this definitely should be a recall . | |||
| 04/30/2010 | 110950 | ||
| I was driving to work on 4-30-2010 in my 2002 dodge stratus es sedan. i heard a strange metallic clunk from the rear of the car. once i got to work i checked around the rear wheels and found that the driver/rear spring mount plate was totally corroded and a chunk was missing which caused the spring to slip (noise i heard). the other pass/rear side is just as bad. the aluminum mounts are totally corroded and flaking apart. i live in northern illinois so corrosion is a usual thing, but for parts to just flake away in chunks? this seems overtly dangerous and an engineering oversight. i need to get this fixed right away or who knows how the springs will fail and cause me to lose control. | |||
| 06/28/2008 | 72000 | 1 | |
| Rear frame to suspension mount has broke. the shock inside the coil then was able to get lodged into the spring. this made the suspension stuck/immobile. the vehicle was 3-wheeling around corners on the way to the dealership. we were told the part was back-ordered to the factory and was not available at any other dealership across the us. wait time for the new part is more than a month. i work for an automotive supplier. if its this hard to get a part, something more is wrong. how many others are suffering our fate. *tr | |||
| 07/08/2008 | 214000 | 1 | |
| Took my dodge stratus 2002 in and mechanic deemed rear struts bad. ordered replacements. when arrived they had sent rear upper strut housing mr31114 instead of #4879072ad. when local chrysler dealer called it was stated that there was a backorder of over 8000 of these. i then called the 800 number and after 4 hrs of climbing the ladder was informed that this part was in fact backordered with currently that many cars awaiting this part and that it was being retooled and would be unavailable till late august. the issue is safety in that the rear upper strut housing if broken presents an issue for driver and vehicle safety and the number of cars needing what is not available is growing and the company has neither a recall or safety notice out nor in my conversations at least have any concerns or care about this. for many if this is your only vehicle you have limited options and many of these vehicles will be on the road in this condition of broken rear upper strut housings. what am i to do and what recourse is there? *tr | |||
| 07/03/2008 | 76200 | 1 | |
| Mopar agrees recall should be done on this part failure. 02 dodge stratus rear strut mounts. strut mounting plates on vehicle are made of aluminum or some type of white metal and they have disintegrated into a powder like dust and the strut was detached. mopar confirmed about 8553 backorders on 7/8/08 dealers and 8607 backorders as of 7/9/08 - i replaced part from a junkyard car, as this is the quickest way to get a car back on the road until supply is adequate on new parts with new design. vehicles can be expected to be out of commission as this is a safety issue. possibly for months with the current situation. *tr | |||
| 07/02/2008 | 86023 | 1 | |
| 2002 dodge stratus rear strut mounts. the top, rear, strut mounting plates on this vehicle are made of aluminum or some type of pot metal and they have completely corroded to the point of the struts not being attached to the body of the vehicle. as my wife was driving home from work the vehicle suddenly swerved to the left and she proceeded home at a very slow speed. upon inspection the left rear strut mounting plate had completely disintegrated and the strut was not attached at all to the vehicle. i believe this is what caused the swerve. upon checking with dealers and people on the internet i've found that this part has failed on thousands of cars. no parts are available and we were told by a dealer that, on average, there are 1800 requests per week for this part and a total of almost 8,000 on backorder this seems to me to be a safety defect and it is made worse by the fact that no parts are available. i would think there should be a safety recall on these as they could easily cause a wreck when they break free. *tr | |||
| 04/14/2006 | 49250 | 2 | 09/30/2002 |
| I drive a 2002 dodge stratus 4 door r/t and noticed a sound coming from the rear of car. i pulled over could not see anything and drove again. it still made a loud thump sound from the rear of car. inspected car at home with proper tools, i found the rear strut mount on the left of car was broke in to 6 pieces. in sight of this i took the right rear strut mount off and found it to be broke into 2 piece with a 2 inch crack going across part of it. ordered two new rear strut mounts to find out there has been a major part change. the old parts are aluminum and not painted and the revised parts are steel and are painted black. i called dodge's compliant line and was hung up on. please note that 4 door r/t suspensions are not the same as all other 4 door stratus cars. tires wore on the inner edges and the shocks were free to jump up and down since not attached to the car. *jb | |||
| 08/02/2005 | 90000 | 1 | 07/01/2005 |
| Dt: 2002 dodge stratus. the problem was a broken upper rear right ball joint. while driving in a parking lot at 5 mph heard a noise , and the back end of the car settled down, upon inspection the rear right wheel was leaning towards the car. the car was not drivable, and had to have it towed. it has been fixed at the cost of $200. there were no recalls. very dangerous situation if driving at highway speeds. no accidents. *ak *jb | |||
| 12/17/2004 | 49500 | 1 | 07/03/2003 |
| While driving to work a bolt broke on my upper control arm. my tire was on a 45 degree angle. very dangerous. took to place i bought car to get under extended warranty. warranty place refused to fix i am fighting it. i paid out of my pocket.*ak | |||
| SUSPENSION - REAR - SHOCK ABSORBER | |||
| 06/09/2007 | 60500 | 2 | 09/28/2003 |
| Rear shock upper mount attacked by corrosion, vehicle only 4.5 years old and 60,500 miles. un-painted pot metal like material broke up into multiple pieces without warning. one minute vehicle drove fine, hit a typical pavement expansion joint causing a light clunk to develop. within two miles i pulled over to inspect because the hammering in the suspension got so bad. found the rear shock absorber was no longer retained at the upper end. vehicle could still be driven home gently but there was nothing retaining the coil spring to the body other than gravity. both upper mounts were replaced with painted replacement parts from the dealer. the left rear mount had not failed yet, but corrosion was rapidly turning it into powder from the top down. *tr | |||
| 09/02/2006 | 75000 | 1 | 10/23/2005 |
| Rear strut mount plates disintegrated turned to powder creating unsafe condition with rear suspension. replaced strut and plates. have pieces what is left of it. *jb | |||
| 06/29/2006 | 47552 | 1 | 08/29/2002 |
| I was driving at about 30 mph and drove over a slight depression in the pavement when i heard a loud bang from the passenger right rear. the loud banging sound continued as long as the car was driven. i noticed a compromise in the handling of the vehicle. i took the vehicle to a registered repair shop where i have been a customer for over twenty years. i was told not to drive the vehicle since the rear strut plate top mount had disintegrated due to the fact they were made out of aluminum. the driver rear strut mount was on the verge of breaking apart also. it appears that road salt probably contributed to this situation. the replacement mounts purchased from the dealer were not made of aluminum. the following repair/parts was performed: rear shock & or strut assembly (2), upper shock mount (2). *jb | |||