Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||||||||||||
| 10E059000 | FEDERAL-MOGUL CORPORATION | E (Equipment) | 22689 | MFR | CHRYSLER GROUP LLC | 12/27/2010 | 12/27/2010 | |||||||||
| Defect Summary | Federal-mogul is recalling certain replacement control arm assemblies, part numbers k7425, 10945, fa4510x, k7427, 10946, and fa4611x, sold for use on various passenger vehicles listed above. the ball joint on the control arm assembly can fail causing the ball stud to wear through the control arm housing resulting in noise and/or separation of the ball stud from the housing. | |||||||||||||||
| Consequence Summary | If there is a separation of the ball stud from the housing, the driver can loose steering control, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Federal-mogul will notify owners of record and replace the affected control arms free of charge. the safety recall is expected to begin during january 2011. owners may contact federal-mogul at 1-877-489-6659. | |||||||||||||||
| Notes | This recall only pertains to replacement control arm assemblies and has no relation to any original equipment installed on vehicles manufactured by chrysler llc.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 09E056000 | QUALIS AUTOMOTIVE LLC | E (Equipment) | 5787 | 11/09/2009 | MFR | CHRYSLER GROUP LLC | 10/09/2009 | 10/13/2009 | ||||||||
| Defect Summary | Qualis automotive is recalling certain aftermarket ball joints sold for use on certain passenger vehicles. the socket may have been excessively hardened which could cause it to crack near the retaining ring groove allowing the ball stud to separate under impact load. the subject ball joints were sold as four part numbers, d10945, d10946, g10945, and g10946. the affected control arms, d10945 and d10946, are stamped with the following dates on the ball joints: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, and 116609. the g10945 and g10946 are the same part as the d10945 and d10946 respectively. they are labeled differently depending on the aftermarket customer. | |||||||||||||||
| Consequence Summary | Separation of the ball stud from the socket of the ball joint housing would allow the control arm to collapse and the wheel to fold in causing loss of steering control, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Qualis automotive will replace the ball joints free of charge. the safety recall began on november 9, 2009. | |||||||||||||||
| Notes | This recall only pertains to aftermarket ball joints and has no relation to any original equipment installed on vehicles produced by chrysler.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT | |||||
| 02020 | 10/23/2002 | 10000590 | Incorrect fasteners at the rear attachment for the front stabilizer bar bushing clamp. *tt | 03/25/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 02/23/2013 | 140000 | ||
| Tl* the contact owns a 2003 dodge stratus. the contact stated that while driving 20 mph the vehicle became difficult to control. upon further investigation, the contact found that the rear passenger's side ball joint failed, causing the wheel to move 45 degrees. the manufacturer was notified and informed the contact that the failure was considered an anomaly. the contact replaced the ball joint himself. one year later, the rear driver's side ball joint failed while the contact was driving 20 mph. the contact replaced the ball joint. the failure mileage was 140,000 and the current mileage was 160,000. | |||
| 02/23/2013 | 140000 | ||
| Tl- the contact owns a 2003 dodge stratus. the contact stated that while driving 20 mph the vehicle became difficult to control. upon further investigation, the contact found that the rear passenger's side ball joint failed, causing the wheel to move 45 degrees. the manufacturer was notified and informed the contact that the failure was considered an anomaly. the contact replaced the ball joint himself. one year later, the rear driver's side ball joint failed while the contact was driving 20 mph. the contact replaced the ball joint. the failure mileage was 140,000 and the current mileage was 160,000. kmj | |||
| 02/23/2013 | 140000 | ||
| Tl- the contact owns a 2003 dodge stratus. the contact stated while driving 20 mph the vehicle became difficult to control. upon further investigation the right rear ball joint had failed causing the wheel to move 45 degrees. the manufacturer was notified and informed the contact stated that it was an anomaly. the contact replaced the ball joint personally. one year later the left rear ball joint failed while driving at 20 mph. the contact replaced the ball joint. the failure mileage was 140,000 and the current mileage was 160,000. dt | |||
| 12/01/2010 | 90000 | ||
| Tl* the contact owns a 2003 dodge stratus. the contact stated that while driving 5 mph, the front driver side wheel detached from the vehicle. the contact mentioned that the failure had occurred once before on the front passenger side. the vehicle was taken to a local mechanic who diagnosed that the bolt joint was fractured. as a result, the lower control arm and cv axle needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the vin was not available. the failure mileage was 90,000 and the current mileage was 120,000. | |||
| 12/01/2010 | 90000 | ||
| Tl - the contact owns a 2003 dodge stratus. the contact stated that while driving 5 mph, the front driver side wheel detached from the vehicle. the contact mentioned that the failure had occurred once before on the front passenger side. the vehicle was taken to a local mechanic who diagnosed that the bolt joint was fractured. as a result, the lower control arm and cv axle needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the vin was not available. the failure mileage was 90,000 and the current mileage was 120,000. kmj | |||
| 12/01/2010 | 90000 | ||
| Tl - the contact owns a 2003 dodge stratus. the contact stated that while driving 5 mph the front driver side wheel detached from the vehicle. the contact mentioned that the failure had occurred once before but on the front passenger side. the vehicle was taken to a local shop who diagnosed that the bolt joint broke as a result the lower control arm and cv axle needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance and referred her to nhtsa. the vehicle was not repaired. the vin was not available. the failure mileage was 90,000 and the current mileage was 120,000. pm | |||
| 08/12/2007 | 1 | 01/02/2005 | |
| Tl*the contact owns a 2003 dodge stratus. while driving 55 mph, the strut mounts seized. the contact was able to pull over and then slowly drive the vehicle to his residence. the mechanic stated that the rear strut mounts were rusted and replaced them at the cost of $500. the dealer information was unavailable. the current mileage was 53,000 and the failure mileage was unknown. | |||
| SUSPENSION - FRONT | |||
| 06/24/2010 | 125527 | ||
| About two months ago the upper ball joint in my 2003 dodge stratus vehicle broke while my boyfriend was driving. we replaced that part, and the car was running fairly normal until this morning when the right rear tire folded in just like last time, the ball joint from that tire malfunctioned again. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 11/01/2007 | 86000 | ||
| Tl* the contact owns a 2003 dodge stratus. within a period of 4 years, the ball joints and lower control arm were replaced a total of 3 times. recently, she was advised the ball joints and lower control arm would need to be replaced a 4th time. the manufacturer was contacted and advised they would not assist due to high mileage of the vehicle. the vehicle was outside of factory warranty. the failure mileage was 86,000 and the current was 120,000. | |||
| 03/19/2007 | 2 | 07/30/2003 | |
| Tl* the contact owns a 2003 dodge stratus. while driving 35 mph heard a noise in the tire area and the vehicle started pulling to the left. the mechanic stated that the left front upper ball joint broke. also, the front and rear upper and lower ball joints had excessive play. the mechanic stated that the left and right front sway bar links were worn out, and the left and right inner, and outer tire rods needed to be replaced. the mechanic repaired the left front upper ball joint. since the replacement the vehicle has not been driven. the current and failure mileage were 92,000. *ak | |||
| 12/07/2005 | 29800 | 1 | 10/05/2002 |
| Dt: the contact stated while driving felt a slight bump while turning the wheels. he took the vehicle to a dealership, where they found it was the right side lower ball joints that where worn out. repairs will be made at the contact's expense. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 03/19/2007 | 2 | 07/30/2003 | |
| Tl* the contact owns a 2003 dodge stratus. while driving 35 mph heard a noise in the tire area and the vehicle started pulling to the left. the mechanic stated that the left front upper ball joint broke. also, the front and rear upper and lower ball joints had excessive play. the mechanic stated that the left and right front sway bar links were worn out, and the left and right inner, and outer tire rods needed to be replaced. the mechanic repaired the left front upper ball joint. since the replacement the vehicle has not been driven. the current and failure mileage were 92,000. *ak | |||
| SUSPENSION - REAR | |||
| 06/24/2010 | 125527 | ||
| About two months ago the upper ball joint in my 2003 dodge stratus vehicle broke while my boyfriend was driving. we replaced that part, and the car was running fairly normal until this morning when the right rear tire folded in just like last time, the ball joint from that tire malfunctioned again. | |||
| 03/16/2010 | 75125 | ||
| The rear strut mounts to the body are made of aluminium and are corroded and powdery. they have broken and i can see they are no longer holding anything. | |||
| 07/17/2008 | 112000 | 1 | 08/01/2005 |
| Tl*the contact owns a 2003 dodge stratus. the contact heard a rattling sound in the rear of the vehicle. she took the vehicle to a local mechanic and they informed her that the rear strut mounts on both sides of the vehicle had fallen off due to corrosion. the mechanic will replace both at the cost of $460. the manufacturer stated that there are 3,000 of these parts currently on back order. the failure and current mileages were 112,000. updated 09/10/08 *bf updated 09/15/08 *jb | |||
| 06/12/2008 | 38388 | 1 | |
| The rear strut mounts on our 2003 dodge stratus are made of a pot type metal. the car has mid 30k miles and the strut mounts are corroded to the point they fell apart. the shock was actually bound up in the middle of the spring. this fortunately was caught by my wife. this is a safety hazard and could result in an out of control situation. strut could dig into tire. car can fall on it's own suspension. how can you control a car if it is on an unstable platform? *tr | |||
| 07/11/2006 | 54000 | 1 | 05/15/2003 |
| Rear strut mount , mounting ears broke. *nm | |||
| 12/24/2005 | 48306 | 2 | 06/08/2004 |
| After having my transmission lines repaired due to a leak i decided to take my car out on a test drive on the highway. well coming into town i began to slow down from 65 mph to 55 mph when all of a sudden my car began to accelerate rapidly. the brakes would not slow it down. the check engine light came on. fearing for my life i began to gently pull the emergency break which slowed me down to about 20 mph in which i took a turn into a parking lot. when i finally got the car stopped it jerked forward and the engine revved up to approx 600,000 rpms. it stayed like that (parked at home) until several days later when the dealership was finally able to check into it and here is what they claim. somehow between the time they had it and the few hours that i had driven it since i had it back, they claim that i broke the cover to the idle air temp sensor and that it became lodged in the automatic idle speed motor and would not allow the car to idle down. now what concerns me is exactly how can i break that cover? i am never under the hood of the car unless i check fluids. the cover to that thing is extremely thick. i believe that the mechanic busted it when he was working on the transmission but they refuse to admit guilt. also i have heard a crunching sound coming from the rear end in the cold weather. they informed me that the rear control arm bushings are dried and cracked and will need to be replaced. this car is not even 3 years old. why am i having so many problems with this and putting more money into it then it's worth? it's not fair. and yes i keep up with regular maintenance on it. i have a 4 year old that rides in the car regularly with me. she could of been hurt or killed. *jb | |||