Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING
090010512/10/20050900105A10013774Cylinder head bolt re-torque procedure. gpop - issue review system. *tt04/26/2005
ENGINE AND ENGINE COOLING - ENGINE
0500805/09/200505008A10016753Rapid response transmittal service action #05-008a. turbo engine bent valve or valves. *tt10/04/2005
180420411/18/200410011543Driveability improvements or malfunction indicator lamp (mil) illumination with diagnostic trouble codes p2074. flash. *tt01/26/2005
180400410/21/200410010535Driveability improvements. engine stumbles, runs rough, idle fluctionation, or surge when at idle or coming to a stop. *eh11/30/2004
180350411/18/20041803504A10010486Malfunction indicator lamp illumination with diagnostic trouble code p0339: flash. *tt this bulletin supersedes bulletin 18-035-04, dated september 1, 2004. *tt11/29/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
09/04/2012100000
 Tl* the contact owns a 2005 dodge stratus. the contact stated that while driving at various speeds, the vehicle decelerated and the check engine lamp illuminated. the vehicle was taken to an independent mechanic. the technician diagnosed that the cam shaft was defective and needed to be replaced. the failure recurred multiple times. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure mileage was 100,000 and the current mileage was 115,000.
09/04/2012100000
 Tl- the contact owns a 2005 dodge stratus. the contact stated that while driving at various speeds, the vehicle decelerated and the check engine lamp illuminated. the vehicle was taken to an independent mechanic. the technician diagnosed that the cam shaft was defective and needed to be replaced. the failure recurred multiple times. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure mileage was 100,000 and the current mileage was 115,000. mah
ENGINE AND ENGINE COOLING
12/15/201075000
 ***update on my initial complaint*** mechanics have determined the cause of my non-stop oil leaks/spills is from a moving crankshaft that causes the seal to pop out, and thus, continuous oil spillage. they have attempted to fix this issue multiple times with no luck. it is not fixable.
12/15/201075000
 December 2010 i noticed a massive oil leak/spill under my car. took to shop immediately. they took apart timing cover set and did some replacements. cost approximately $900. a few weeks later, an even bigger oil leak/spill. took to shop immediately. they replaced some sort of part for free seeing as it was the same/similar issue and i was just recently in there. a couple of weeks later, yet another massive oil leak/spill coming from my car. took to shop immediately (3rd time in about 6 weeks). mechanic said oil definitely leaking from engine and there was little to no oil left in the engine. they tell me that they are at a loss. they do not know why this keeps happening. my car has about 75,000 miles on it and i am w/out a car for who knows how long...again. the shop owner says he is working on getting to the bottom of the issue and that he is contacting dealerships in the area and national recall to see if i am the only one. i dont have anymore money and time for this. i need my car for work and other people cant drive me around anymore. on top of that, my landlord says that i may not be getting my deposit back due to the damage the oil coming from my vehicle has done to the ground in our parking garage. please recall!! i am not the only one this is happening to!
12/15/201075000
 ***update on my initial complaint*** mechanics have determined the cause of my non-stop oil leaks/spills is from a moving crankshaft that causes the seal to pop out, and thus, continuous oil spillage. they have attempted to fix this issue multiple times with no luck. it is not fixable.
12/15/201075000
 December 2010 i noticed a massive oil leak/spill under my car. took to shop immediately. they took apart timing cover set and did some replacements. cost approximately $900. a few weeks later, an even bigger oil leak/spill. took to shop immediately. they replaced some sort of part for free seeing as it was the same/similar issue and i was just recently in there. a couple of weeks later, yet another massive oil leak/spill coming from my car. took to shop immediately (3rd time in about 6 weeks). mechanic said oil definitely leaking from engine and there was little to no oil left in the engine. they tell me that they are at a loss. they do not know why this keeps happening. my car has about 75,000 miles on it and i am w/out a car for who knows how long...again. the shop owner says he is working on getting to the bottom of the issue and that he is contacting dealerships in the area and national recall to see if i am the only one. i dont have anymore money and time for this. i need my car for work and other people cant drive me around anymore. on top of that, my landlord says that i may not be getting my deposit back due to the damage the oil coming from my vehicle has done to the ground in our parking garage. please recall!! i am not the only one this is happening to!
12/15/201075000
 ***update on my initial complaint*** mechanics have determined the cause of my non-stop oil leaks/spills is from a moving crankshaft that causes the seal to pop out, and thus, continuous oil spillage. they have attempted to fix this issue multiple times with no luck. it is not fixable.
12/15/201075000
 December 2010 i noticed a massive oil leak/spill under my car. took to shop immediately. they took apart timing cover set and did some replacements. cost approximately $900. a few weeks later, an even bigger oil leak/spill. took to shop immediately. they replaced some sort of part for free seeing as it was the same/similar issue and i was just recently in there. a couple of weeks later, yet another massive oil leak/spill coming from my car. took to shop immediately (3rd time in about 6 weeks). mechanic said oil definitely leaking from engine and there was little to no oil left in the engine. they tell me that they are at a loss. they do not know why this keeps happening. my car has about 75,000 miles on it and i am w/out a car for who knows how long...again. the shop owner says he is working on getting to the bottom of the issue and that he is contacting dealerships in the area and national recall to see if i am the only one. i dont have anymore money and time for this. i need my car for work and other people cant drive me around anymore. on top of that, my landlord says that i may not be getting my deposit back due to the damage the oil coming from my vehicle has done to the ground in our parking garage. please recall!! i am not the only one this is happening to!
01/26/2007620151
 I believe that this issue has great potential for a fatality. the problem that dodge/chrysler has is in the 2.4l engines manufactured from 2005 to present. the crankshaft moves inside the engine (endplay) and pushes the front main seal to come out. this spills the entire contents of oil onto the road and covers the bottom of the car. when i had the car towed the shop said it was surprising that the car did not crash fire. dodge refuses to fix the car, because they say it is no longer under warranty. this is a safety issue and dodge should be forced to issue a recall. *tr
06/13/200856000
 Tl*the contact owns a 2005 dodge stratus. while driving 65 mph, the vehicle shut off. the vehicle still had steering and braking ability so the contact pulled to the side of the road. she turned the vehicle completely off and it was able to restart immediately. a couple of miles down the road, the failure kept recurring for the next three hours. she took the vehicle to the dealer, but they could not assist because the part needed for inspection was unavailable. the vehicle was towed to another dealer and they kept it for three days. the failure occurred while at the dealer, but they could not provide a failure code. the contact rented a u-haul to have the vehicle towed to the dealer from where the vehicle was purchased; however, they also could not provide a code for the failure. another dealer could not figure out the cause for the sudden malfunction as well. she retrieved the vehicle from the dealer and drove for approximately a month and a half without any failures. the failure has recently recurred and takes place while idling in traffic or driving at various speeds. the vehicle was towed to a sales dealer and they kept it for four days. they could not duplicate the failure. the manufacturer offered no assistance. the state attorney general also offered no assistance because the vehicle was no longer new and did not qualify for the lemon law. the current mileage was approximately 58,000 and failure mileage was approximately 56,000.
01/07/2008640001
 Tl*the contact owns a 2005 dodge stratus. the contact took her vehicle to have an oil change and was informed that the front head gasket was leaking oil. the vehicle has not yet been taken in for repair. the purchase date was unknown. the current and failure mileages were 64,000.
11/13/200616000508/24/2006
 Dt*: the contact stated while idling, the vehicle stalled without warning. it was maneuvered off the road and restarted. the vehicle was driven to the dealer who could not duplicate the problem. updated 12/5/2006 - the vehicle failed to accelerate when the accelerator pedal was pressed. the consumer repeatedly pumped the pedal to get the vehicle to accelerate. the dealer could not duplicate the problem. *nm
ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN
05/14/200737053206/24/2005
 I had my dodge stratus (which has 37053 miles) have a radiator fan go bad for the second time in approximately 2-3 months. i replaced the radiator fan the first time due to the fact that it took me 5 minutes to do and was an easy fix (approximately february/march timeframe). on monday, may 14, 2007, i was driving my vehicle home from northern wisconsin when my temp gauge skyrocketed to the top of the gauge. after pulling over at a safe location (was in a construction zone) and having the dealer tow the car to the lot, i came to find out that my engine was now bad due to overheating and loss of coolant. the radiator fan had failed the exact same way as it had before and this time caused severe damage to my vehicle. my radiator fan was no longer under warranty so i had replaced it myself back in february/march. all-in-all chrysler says they will not cover anything under warranty (engine and drivetime under warranty until 70000 miles) because the fan i had installed failed and caused the damage. i firmly believe that it is due to a lack of quality in the part, thus causing failure and termination of my vehicle. i'd like to get this resolved but dont know where to turn for help. i have pictures of the fan's failure the first time after removing it from the vehicle.
ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY
05/14/200737053206/24/2005
 I had my dodge stratus (which has 37053 miles) have a radiator fan go bad for the second time in approximately 2-3 months. i replaced the radiator fan the first time due to the fact that it took me 5 minutes to do and was an easy fix (approximately february/march timeframe). on monday, may 14, 2007, i was driving my vehicle home from northern wisconsin when my temp gauge skyrocketed to the top of the gauge. after pulling over at a safe location (was in a construction zone) and having the dealer tow the car to the lot, i came to find out that my engine was now bad due to overheating and loss of coolant. the radiator fan had failed the exact same way as it had before and this time caused severe damage to my vehicle. my radiator fan was no longer under warranty so i had replaced it myself back in february/march. all-in-all chrysler says they will not cover anything under warranty (engine and drivetime under warranty until 70000 miles) because the fan i had installed failed and caused the damage. i firmly believe that it is due to a lack of quality in the part, thus causing failure and termination of my vehicle. i'd like to get this resolved but dont know where to turn for help. i have pictures of the fan's failure the first time after removing it from the vehicle.
ENGINE AND ENGINE COOLING - ENGINE
06/18/2009560001
 Dodge 2005 stratus engine failure. engine seized up. no oil in engine caused stall. oil light came on & thought that it indicated low oil. instead oil light indicated no oil in engine causing engine seize up, timing belt breaking, stalling in the middle of midtown manhattan. *tr
05/02/200874000
 Tl*the contact owns a 2005 dodge stratus. the contact stated that a vehicle two vehicle lengths before him, caused him to slam on the brakes. as a result, the contact rear ended the preceding vehicle. the front of his hood was jammed under the rear of the other vehicle. a passerby informed him that his vehicle was on fire. the fire spread to the other vehicle as well. both vehicles became completely engulfed. the contact was injured. the fire and police departments arrived and filed reports. the manufacturer has not been notified and the vehicle was towed to an impound lot. the vin and speed were unknown. the failure and current mileages were 74,000.
02/23/200848848312/20/2006
 Tl*the contact owns a 2005 dodge stratus. the engine warning light illuminated. when the vehicle was taken to the dealer for an oil change, the mechanic stated that the seal on the front crank shaft failed and began leaking oil. a replacement seal was placed on the vehicle; however, there was a 1/4 inch movement in the crankshaft and the seal failed again. the timing belt was also replaced. the current and failure mileages were 48,848. updated 4/2/08 *cn updated 04/02/08 *tr
04/08/2005580001
 Defective engine design. oil sludge build up in 2001 dodge intrepid 2.7l engine, leading to dealer diagnosis of engine replacement needed, when vehicle has been seerviced per vehicle manual. *ak
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
05/14/200737053206/24/2005
 I had my dodge stratus (which has 37053 miles) have a radiator fan go bad for the second time in approximately 2-3 months. i replaced the radiator fan the first time due to the fact that it took me 5 minutes to do and was an easy fix (approximately february/march timeframe). on monday, may 14, 2007, i was driving my vehicle home from northern wisconsin when my temp gauge skyrocketed to the top of the gauge. after pulling over at a safe location (was in a construction zone) and having the dealer tow the car to the lot, i came to find out that my engine was now bad due to overheating and loss of coolant. the radiator fan had failed the exact same way as it had before and this time caused severe damage to my vehicle. my radiator fan was no longer under warranty so i had replaced it myself back in february/march. all-in-all chrysler says they will not cover anything under warranty (engine and drivetime under warranty until 70000 miles) because the fan i had installed failed and caused the damage. i firmly believe that it is due to a lack of quality in the part, thus causing failure and termination of my vehicle. i'd like to get this resolved but dont know where to turn for help. i have pictures of the fan's failure the first time after removing it from the vehicle.