Dodge Stratus Coupe 2002

Model Stratus Coupe made in 2002 by Dodge got 18 consumer complains as well as 11 service bulletins. Consumer complaints with reference, among others things, to air bags and electrical system. Technical service bulletines regarding electrical system and power train.

Model 2002

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
080050203/18/2002633988Subject regarding interior lights or accessories not functioning. *slc09/26/2002
1408/01/2001625658Electrical feature changes. *tt11/30/2001
080170109/21/2001625620Subject regarding safety systems - vehicle modifications / repair. *tt11/29/2001
080100105/25/2001620059Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt07/10/2001
POWER TRAIN - AUTOMATIC TRANSMISSION
210030207/29/2002635723This bulletin provides information about atf+4 usage. *tt10/30/2002
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
080150503/02/200510013731Powertrain control module initialization. *sc04/26/2005
SUSPENSION - FRONT - MACPHERSON STRUT
020020206/17/2002633480Subject regarding a front strut spring rattle sound. *slc09/23/2002
UNKNOWN OR OTHER
180220207/16/20051803005635717Malfunction indicator lamp on due to erroneous detection of misfire codes. *tt update. *tt10/30/2002
180200206/24/2002183298634272Flash programming failure recovery. *slc09/28/2002
220010203/11/20022200101634082Chrome wheel care. *slc09/27/2002
VISIBILITY - SUN ROOF ASSEMBLY
230290110/12/2001628214Some sunroof equipped vehicles may exhibit sunroof glass shudder when the glass is opening or not fully closed. *tt03/06/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS - FRONTAL
08/20/2008570001
 I have 2 large cracks in my dash, my car is well taken care of and does not sit in direct sunlight, one crack appeared over a year ago, i was driving and all of a sudden a loud cracking noise, now again the same thing only the newest crack is much larger and still getting bigger i also hear other cracking noise while driving so i imagine it is just matter of time before i have more cracks. i am concerned that this may cause safety issues. dealer says nothing is covered to fix this problem. *tr
ELECTRICAL SYSTEM
08/08/200513000408/23/2003
 My 2002 dodge stratus coupe has faulty starts. this problem has occurred several times, i have had it towed to the dealers twice before. there was one occasion when it didn't start, then hours later all of a sudden it did. the first time i took the vehicle to the dealers, they said it was a problem with a large evaporation leak. the second time, the dealership couldn't figure out the problem , kept the car for 4 days, then told me the car started on its own. this last time the car died when i was reversing out of a parking space. i tried to restart it many times with no luck, i had it towed to the dealership again, which at first they couldn't figure out the problem, now they are telling me its a problem with the psm connection to the fuel pump. but something happened while they tried to fix it which caused a shortage , then they realized it was defective wiring. the mechanics at the dealership are now taking my car apart and trying to replace all the faulty wiring. but there is another issue, i have service receipts showing won't start, drivability concern dating back from 6/13/02 , 14 months prior to my purchasing the new vehicle. *jb
09/08/200322000304/29/2002
 Service engine soon light keeps coming on. car was running at extremely high rpms at times. gas mileage was significantly lower than in the past. dodge stated originally that the problem was the spark plugs. replaced all spark plugs. light came back on two weeks later. they then stated it was a problem with the pulley on the end of the crank shaft that was causing the engine to misfire and trigger the light to come on. after 10 additional days in the shop, they replaced the part. today the light came on again and as of now are unsure what the problem is. today is the 18th day it has been in the shop in the past 6 weeks. *la
FUEL SYSTEM, GASOLINE
08/28/201089000
 I purchased a 2002 dodge stratus r/t. the main problem that i am experiencing is: strong (dangerous) gas fumes are entering the cabin. it's been going on since feb 2009. i can smell the fumes almost all of the time while driving the vehicle. the smell is strong outside the vehicle even while it is parked with the engine running. i cannot drive my vehicle with the air conditioning or heat on because it sucks the gasoline fumes from the engine into the cabin. i've taken the vehicle to the dealership several time and they cannot find the source of the leak. also i've had other mechanics look at this vehicle and they don't know how fix the problems. i cannot allow passengers to ride in my vehicle because i have concerns for their safety. i believe there is a safety defect (fire hazard/poisonous) and that someone really needs to look into this. i'm getting frequent headaches, weekness and dizziness and cannot afford to purchase a new car right now.
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
08/08/200513000408/23/2003
 My 2002 dodge stratus coupe has faulty starts. this problem has occurred several times, i have had it towed to the dealers twice before. there was one occasion when it didn't start, then hours later all of a sudden it did. the first time i took the vehicle to the dealers, they said it was a problem with a large evaporation leak. the second time, the dealership couldn't figure out the problem , kept the car for 4 days, then told me the car started on its own. this last time the car died when i was reversing out of a parking space. i tried to restart it many times with no luck, i had it towed to the dealership again, which at first they couldn't figure out the problem, now they are telling me its a problem with the psm connection to the fuel pump. but something happened while they tried to fix it which caused a shortage , then they realized it was defective wiring. the mechanics at the dealership are now taking my car apart and trying to replace all the faulty wiring. but there is another issue, i have service receipts showing won't start, drivability concern dating back from 6/13/02 , 14 months prior to my purchasing the new vehicle. *jb
LATCHES/LOCKS/LINKAGES
08/23/2011198668
 Plastic cover over driver door that controls the windows cracked and broke off causing the buttons to drop inside the door cavity. went to dealer to get replacement part, told i had to order entire door cover as replacement for appox $800. now the driver door will not close and latch shut. attempted to move plastic part that would lock onto metal door frame, no luck. unable to drive car if door will not close.
STEERING
12/05/2008682001
 My steering all of a sudden got locked to the left and i almost ran into and other car. i went to a repair place and they told me it was my rack and pinion. i just got back from a trip and had no problems thank god but to go out all of a sudden. it scared me pretty bad i parked the car it is to dangerous to drive. *tr
STRUCTURE
07/01/2006509/11/2002
 Dashboard continues to crack in several places. this raises safety concerns in terms of frontal impact and air bag deployment. vehicle was never in a crash that would cause cracks. *jb
02/01/2007212/01/2001
 I have two large cracks that have appeared in the dash of my vehicle. i do not know how the cracks occurred, they just appeared. because of the cracks, i'm afraid that in a crash the dash will fall apart and harm those individuals in the vehicle. at this point, nothing has been done to correct this problem.*jb
10/10/2006520001
 Dash cover cracked and broken in several places. raises airbag deployment (safety) and aesthetic (re-sale) issues. *nm
09/03/200210008/20/2002
 2002 stratus makes loud noise when turning vehicle and going across road bumps at same time. our drive has a 6 in sloped curb that when pulling out of, or pulling into, is a constant source of this noise. dealer service tech went on test ride with me heard the noise and could not find source. he wanted to keep car for several days to determine problem. *jb
UNKNOWN OR OTHER
08/20/2008570001
 I have 2 large cracks in my dash, my car is well taken care of and does not sit in direct sunlight, one crack appeared over a year ago, i was driving and all of a sudden a loud cracking noise, now again the same thing only the newest crack is much larger and still getting bigger i also hear other cracking noise while driving so i imagine it is just matter of time before i have more cracks. i am concerned that this may cause safety issues. dealer says nothing is covered to fix this problem. *tr

Car dealers selling


StateCityZipNamePhone
CAWEST COVINA91791WEST COVINA DODGE(626) 331-0041
FLDAYTONA BEACH32114DAYTONA AUTO MALL
ILDECATUR62525BOB BRADY DODGE
WVPARKERSBURG26101MULLEN MOTORS304-485-5555