Dodge Van 1998

Model Van made in 1998 by Dodge got 25 consumer complains as well as 4 service bulletins. Consumer complaints with reference, among others things, to air bags and electrical system. Technical service bulletines regarding electrical system and engine and engine cooling.

Model 1998

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
083209709/19/19976088834Information regarding nhtsa authorized airbag deactivation for medical necessity. *nlm01/10/2000
ELECTRICAL SYSTEM - BATTERY
08399711/28/199754162Condition with keyless entry (rke) transmitter batteries discharge prematurely. *yc03/30/1998
ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN
07059809/04/1998602431Experiencing engine cooling fan noises. *yc11/04/1998
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
11069805/29/1998601670Exhaust drone while vehicle is idling and in gear. *yc08/19/1998

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
09/12/2004108/23/1990
 I started the van that morning and the airbag light remained on. i was not aware at that time that my horn and cruise control were also affected. i found that the horn didn't work when a vehicle pulled out in front of me and i almost hit it. after that i checked the fuses and relays but found nothing wrong. i even took the horns off the van and wired them up directly to the battery. also my cruise control worked fine until the product failed. now that dodge fixed the clockspring the airbag light is off, i don't know if the airbag will work ? the horn works but it's not as loud as it used to be, and of course the cruise control don't. the cruise light flashes or stays on for a short time and i hope it don't short out and cause a electrical fire or the cruise system turns on and i can't turn it off? i called to take the van back the next day after i had sat at the dodge dealer for a couple hours the night before to get this issue resolved, and i was told it would be an $80.00 charge unless it was something that they caused. i told the person that it had been working fine until there product failed,and i didn't think i should have to pay. regardless to say i didn't take the van back. i don't have an extra $80.0 o give away. oh and a strange coincidence, the estimate for the clockspring is $80.00 without a recall notice, if your vehicle is on the list. i was seriously thinking about buying a new dodge truck but after this i might just go with toyota. i never got to see the part that failed. *jb
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
01/01/1901570811
 Nar 04/10/2003 the consumer is requesting reimbursement for repairs done on air bag assembly. after repairs were made a recall was issued. the consumer has including receipts of the amount paid for repairs but dodge has refused to make payments. please investigate. *cb
AIR BAGS - ON-OFF SWITCH ASSEMBLY
03/16/19991
 Consumer approved for the on/off air bag switch, however dealership will not perform work. mjs
ELECTRICAL SYSTEM
07/11/200489000106/03/2004
 1-air bag light came on 2-cruise control stopped working 3-horn stopped working. *nm
09/03/200289000109/16/1998
 Power door lock actuator motor failure - trapped passenger inside the vehicle. exiting the vehicle required crawling over the center console, and exiting via another door with a still functional locking mechanism. dealer had to remove interior door panel and destroy the actuator motor, and install a new unit at approximately $250.00 parts & labor. old actuator was retained by fletcher chrysler-dodge dealership in rogers, ar.
05/03/20051288651
 Power door lock actuator motor failures - trapping occupants inside the vehicle. operating the inside door handle has no effect, nor can the locking rod be raised manually; door cannot be opened from outside the vehicle by the door handle or turning the key locking/unlocking mechanism. dealer has to remove interior door panel, destroy the actuator motor, and install a new unit at approximately $200.00 parts & labor. old actuator was retained by fletcher chrysler-dodge dealership in rogers, ar.
04/26/20051288001
 Power door lock actuator motor failures - trapping occupants inside the vehicle. operating the inside door handle has no effect, nor can the locking rod be raised manually; door cannot be opened from outside the vehicle by the door handle or turning the key locking/unlocking mechanism. dealer has to remove interior door panel, destroy the actuator motor, and install a new unit at approximately $200.00 parts & labor. old actuator was retained by fletcher chrysler-dodge dealership in rogers, ar.
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
01/11/20051
 My wife and i noticed a smoky odor in the interior of the van a year ago. after replacing several engine gaskets and pressure-washing the engine block to rule out burning oil, the smell continued to get worse. finally, midas discovered a cracked crossover pipe was allowing engine exhaust to escape and enter interior of the cab. unfortunately, this part has been on a national backorder with dodge for over 3 months and over 1,000 of these parts are on order across the country. according to midas, this is a very common problem with the grand caravans and long delays due to national backorders is typical for this part. the danger is that large amounts of carbon monoxide enters the vehicle. my son has been complaining of headaches while riding in the van. after 3 months of waiting, we finally worked out with midas a custom retrofit of another manufacturers crossover pipe and that seems to have worked. the dodge part number is 4694374. it's only a matter of time before the carbon monoxide kills someone while they are driving. *nm
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
04/10/2000301/01/1999
 Fuel leakages have occurred on at least three separate occasions. on each occasion, problems were fixed but leakages subseqently occurred.*ak
 Fuel was leaking from the fuel tank. also, dealer previously replaced two other faulty fuel tanks which leaked. consumer has contacted the dealer. please provide any further details. *ak
INTERIOR LIGHTING
04/01/1998304/01/1998
 Interior lights.
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
04/01/200670000102/15/1998
 Dt*: the contact stated the driver's side door will not open. the vehicle is equipped with automatic door locks; however there is no over ride for the locks. the door can not be opened from the inside or outside. neither the dealer nor manufacturer have been alerted.
01/01/1998
 Door lock.
02/01/1998
 Rear door lock failed. nm
POWER TRAIN - AUTOMATIC TRANSMISSION
09/03/200595000107/20/2005
 1998 dodge grand caravan; rattling sound from engine area for a few weeks, intermittent. sounded fine when we bought it, used, in july. totally lost the transmission over labor day weekend, stranding my husband and i and our 6-year old daughter almost 2 hours from home. now have to invest nearly $2,000 to rebuild this transmission. *nm
SEAT BELTS - FRONT - RETRACTOR
 Seat belts are placed in the wrong spot. when pulling the restraint across the shoulder, the lap part of of the belt is positioned up around the waist instead of the hips. dealer has been contacted. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
05/18/2000409/01/1998
 As of this date, i have had to replace the front brake rotors and pads. the first incident was at 8,000 miles, replaced the front rotors, calipers, and brake pads. the second incident, i had the vehicle back in 4 months for the same problem. this date, 05-18-00, i again had to have the rotors and pads replaced at my expense. the vehicle is only 2 years old and has only just turned 20,000 miles. i feel there is some kind of defect in the parts or in the manufactoring of the parts. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
900001
 While pulling into the driveway brakes failed. driver noticed fluid leaking under the vehicle due to a ruptured brake line. *ak
STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM
03/03/2000706/01/2099
 Left front bearing failed at 36,000, again at 52,000. right failed at 63,000, both at 65,000. right failed again at 69,100. both bearings and spindles replaced. right failed again at 69,146.*ak
SUSPENSION - FRONT
12/01/2000112/01/1997
 Low speed wobble - tsb 22-02-99. *ak
SUSPENSION - FRONT - WHEEL BEARING
03/03/2000706/01/2099
 Left front bearing failed at 36,000, again at 52,000. right failed at 63,000, both at 65,000. right failed again at 69,100. both bearings and spindles replaced. right failed again at 69,146.*ak
TIRES - VALVE
01/11/20021
 B3500 model vehicle - valve stem is separating from rubber and metal, causing tires to deflate faster. valve stem is manufactured by schrader part # tr-600hp. year of vehicle 1998.*ak *tt
VEHICLE SPEED CONTROL - CRUISE CONTROL
101/02/1998
 While making a turn into driveway, vehicle stalled, dealer stated the automatic idle speed motor that regulates the idle of the motor was carboned and caused vehicle to shut off. *slc
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
2
 Windshield wiper will quit working during operation, causing poor visibility . dealer has replaced motor twice, but defect keeps reoccurring. *ak

Car dealers selling


StateCityZipNamePhone
ARROGERS72756FRANK FLETCHER CHRYSLER-DODGE479 636-6635
CAVICTORVILLEVICTORVILLE MOTORS
FLSARASOTA34231SUNSET DODGE INC941-922-2400
MIDETROIT48212AUTO AUTHORITY
VTSPRINGFIELD05156KELLEY CHRYSLER802-885-2186