Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 1900101 | 03/23/2001 | 1900300 | 619127 | Some owners may experience loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 05/15/2001 |
| 1900300B | 10/06/2000 | 190300A | 618868 | Some vehicles may experience loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 05/03/2001 |
| 0042 | 09/13/2000 | 615695 | Advance service information for loose steering. *tt | 01/28/2001 | |
| 190300A | 09/08/2000 | 190300 | 6092235 | Experiencing loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 11/29/2000 |
| 190300 | 06/02/2000 | 614153 | A condition may exist where a loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 09/29/2000 | |
| 190899 | 12/31/1999 | 610017 | Information when servicing the inner tie rod end to steering gear attachments. *tt | 04/14/2000 | |
| 190397 | 02/14/1997 | 52029 | Steering gear cold - squawk noise. *tw | 07/17/1997 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 084395 | 10/01/1995 | 46368 | Creaking or clicking noise fron steering wheel area when pushing or pulling on the steering wheel, usually when entering or exiting the vehicle. bulletin involves installing four tape insulating pads between the driver airbag module and th | 04/25/1996 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| PE99044 | CHRYSLER GROUP LLC | 06/28/1999 | 10/29/1999 | STEERING SYSTEM RACK AND PINION | ||
| Consumers have submitted 36 reports involving failures of the tie rod bushings or bolts at the attachment of the tie rod to the steering rack and pinion unit in the subject verhicles.ten of these incidents were reported to have resulted in a loss of vehicler control.additionally, 27 reports have been received which allege failure of the steering gear rack and pinion unit, including five which resulted in a loss of vehicle control.no vehicle crashes were reported, but the failures are of concern in that they may pose a compromise to steering control.a prelimiary evaluation has been opened on this issue. | ||||||
| EA99031 | CHRYSLER GROUP LLC | 10/29/1999 | 09/13/2001 | STEERING SYSTEM RACK AND PINION | ||
| There is no summary currently available | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/01/2001 | |||
| While driving straight and hitting a bump vehicle steered inadvertently. contacted dealer, and dealer stated no recall on vehicle. *ak | |||
| 10/15/1999 | 1 | 12/01/1998 | |
| The steering all but failed at low speeds and was extremely dangerous at high speeds (55 mph & higher). i had difficulty controlling the steering of the car. car would also shake violently at times. cost of repair was $754.88. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 09/25/1999 | 1 | 10/01/1997 | |
| I noticed fluid leaking from steering pump area. low mileage car (well taken care of. when turning, i do not crank wheel all the way until it stops to keep pressure off seals in pump). i noticed fluid a few months ago but ignored it (not much leakage). when chrylser ovehauled my transmission 2 weeks ago, eventhough i forgot to mention to them, they did not see nor notify me of it. another tactic of the dealer waiting for it to become more serious (thus more costly) to repair. there's no way they could have missed it!! *ak | |||
| 10/23/1995 | |||
| Power steering system failure, power steering pump fails, loss of power steering. tt | |||
| STEERING - LINKAGES | |||
| 10/22/1997 | 2 | 08/01/1995 | |
| No summary | |||
| 08/01/1999 | 1 | 10/01/1997 | |
| At 46,500 miles, tie rod bushins were almost completely 'disintegrated'. i had popping noises bring it to my attention local midas shop repaired the problem. today i saw a news release on the auto.com web page so i thought it would be a good idea to post my problem. i have my receipt from the repair and will follow up with chrysler for reimbursement once chrysler is notified by nhtsa on the mandatory recall information. *ak | |||
| 12/23/1998 | 1 | 03/01/1997 | |
| No summary | |||
| 01/02/1999 | 1 | 11/01/1995 | |
| The bushings and tie rods began to fail at 36000 miles. the dealer did not find a problem. now at 46000 miles this is considered a wear item not under warranty. this is too early for this type of failure. there are few warning signs. the end result is a loss of steering. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| While driving at approximately 15mph slowing down, noticed sudden loss of steering capability when vehicle began to wobble, drove to nearest tire shop, found left front tie rod end and motor mount had broken, also, was towed to dealer for repair. *ak | |||
| While driving, at approximately 15mph, slowed down, suddenly noticed loss of steering capability due to motor mount failure and tie rod end failure. *ak | |||
| STEERING - RACK AND PINION | |||
| 09/02/2004 | 1 | 08/10/2003 | |
| Dt: the consumer stated the bolts in rack and pinion steering had to be tightened constantly. this has been happening for two years. vehicle was taken to the dealership, and they stated it was wear and tear. when the bolts became loose the wheel locked. consumer continued to tighten the bolts, but it only lasted for no more than a week. *ak | |||
| 07/21/2004 | 53000 | 1 | |
| While driving rack and pinion failed. this caused the consumer to lose power steering temporally. dealership was notified, but did not resolve the problem. *ak | |||
| 11/20/1999 | 1 | 05/01/1995 | |
| The failure is 2 bushings attaching the rack to the steering gear have broken and fallen out, leaving metal bolts to hit metal which will eventually break the bolts, causing the car to be unsteerable. dealer says the whole rack will have to be replaced because they can not get the bushings separate. *ak | |||
| 06/15/1997 | 2 | 07/01/1995 | |
| Dealer and chrysler both contacted with complaint. no resolution offered. repaired by my mechanic who also contacted dealer, who offered no resolution. same faiure recurred at 100,000 miles; repaired again by my mechanic who was surprised chrysler would not help. no safety defect (s) listed in summary. *ak | |||
| 04/21/1998 | 0 | ||
| Steering wheel has bad steering. took to dealer, and they replaced the rack and pinion steering. *ak | |||
| 09/04/1999 | 1 | 09/01/1997 | |
| Bushings for rack/pinion were totally worn (destroyed). $140 repair done at local shop. chrysler technician said we've had problems with these bushings. some uneven wear on tire noted from this defective part. | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 10/15/1999 | 0 | ||
| Air conditioner condensor coil stopped working at 72600 miles. consumer took vehicle to dealer, and dealer replaced it. also, when using defroster the rugs get wet. *ak | |||