Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
11/06/200725000
 Tl- the contact owns a 2004 bounder 35e(na). the contact stated the front windows on the driver side and passenger side fog up and the contact is unable to see through the window or the side mirror. the contact had window shop make the repairs to correct the failure. the contact was told the dual pain had lost its seal on the windows and this is what caused them to fog up. the contact feels this is a safety issue because the driver cannot see. the failure mileage was 25000 and the current mileage was 36000.rl
06/01/2010
 The driver side window, passenger side window, and the window behind the passenger seat are fogging between the panes of glass.
12/05/200725000
 2004 fleetwood bonder diesel pusher 8 fixed windows fogging worst is driver side i have trouble seeing rear view mirrow
06/01/2010
 The driver side window, passenger side window, and the window behind the passenger seat are fogging between the panes of glass.
12/05/200725000
 2004 fleetwood bonder diesel pusher 8 fixed windows fogging worst is driver side i have trouble seeing rear view mirrow
06/01/2010
 The driver side window, passenger side window, and the window behind the passenger seat are fogging between the panes of glass.
12/05/200725000
 2004 fleetwood bonder diesel pusher 8 fixed windows fogging worst is driver side i have trouble seeing rear view mirrow
06/01/2010
 The driver side window, passenger side window, and the window behind the passenger seat are fogging between the panes of glass.
12/05/200725000
 2004 fleetwood bonder diesel pusher 8 fixed windows fogging worst is driver side i have trouble seeing rear view mirrow
01/01/200615000
 Several windows in our motorhome are fogging between the double pane glass. this started to appear approx. 4 yrs. ago. the drivers side and passenger side windows have become so cloudy that when the sun reflects on those windows it is becoming very difficult to see the the side mirrors making lane changes very hazardous to complete. fleetwood has politely said sorry and informed me that it will cost approx. $1000 to correct the problem. i know of many fleetwood motorhomes that have this same problem and i refer you to the dec. 2010 issue of bounder sounder(article----foggy, but not the weather) the official publication of bounders united (a national assoc. of bounder motorhome owners). i have a copy of my correspondence with fkleetwood. thank you for your assist in this matter............
12/24/2009297701
 The driver and passenger windows on my 2004 fleetwood bounder are fogging on the inside of the dual pane window. this makes it hard to see your side mirrors and vehicles on your side. i have another window that is also fogging. *tr
08/26/200922800
 Tl*- the contact owns a 2004 fleet wood bounder. the manufacturer of the glass is se-gi products inc. the contact stated that the drivers side windows are not clear, which impairs his visibility. a reduction in visibility increases the risk of vehicle crash. he is in the process of replacing the windows at an expense of 300.00. he contacted the manufacturer and a representative stated that because the warranty was expired, they would not provide any assistance. the failure mileage was 22,800. the current mileage is 24,300.
02/01/2007250001
 2004 bounder coach purchased new in aug/sept 2003. i (2nd owner) purchased coach in dec 2006. coach put directly into storage until feb 2007, when i discovered the drivers side window and the l/r window were fogged. thought it was film from being stored. it was not after inspection. windows have completely lost their seal. can not see out of drivers window when it rains or when sun is shining on them. upon closer inspection found that all the windows ( 11 ) have some degree of fogging. i contacted fleetwood who said they could do nothing and told me to contact se-gi products in california. i did and they said to send them pictures and a description of problem. they called me after receiving them and said the coach was out of the 3-year warranty and they could not do anything. i called fleetwood again they said things have changed in the past month or so and she would call segi and see what she could do. she told me she just had another coach in the past few weeks with almost the identical problem and received help for them. 4 days later she called me back and said se-gi is unwilling to do anything, not even sell me windows at cost! sorry i emailed her and told her this was un-acceptable. fleetwood told me the original owner contacted them in sept. 2006 about the windows, but fleetwood told them there was not recall at that time. (i was not aware of this, until fleetwood told me when i called them) this call by the original owner was within a month of the warranty expiring. my call was 6 months after the 3 year (so called warranty). i could possibly see fleetwood/se-gi not warranting 1 or 2 windows, but all 11 windows. this is definitely a serious defect. i can not drive the coach until at least the drivers window is replaced. very serious safety issue. thank you *tr
02/01/20071108/01/2003
 2004 bounder coach purchased new in aug/sept 2003. i (2nd owner) purchased coach in dec 2006. coach put directly into storage until feb 2007, when i discovered the drivers side window and the l/r window were fogged. thought it was film from being stored. it was not after inspection. windows have completely lost their seal. can not see out of drivers window when it rains or when sun is shining on them. upon closer inspection found that all the windows ( 11 ) have some degree of fogging. i contacted fleetwood who said they could do nothing and told me to contact se-gi products in california. i did and they said to send them pictures and a description of problem. they called me after receiving them and said the coach was out of the 3-year warranty and they could not do anything. i called fleetwood again they said things have changed in the past month or so and she would call segi and see what she could do. she told me she just had another coach in the past few weeks with almost the identical problem and received help for them. 4 days later she called me back and said se-gi is unwilling to do anything, not even sell me windows at cost! sorry i emailed her and told her this was un-acceptable. fleetwood told me the original owner contacted them in sept. 2006 about the windows, but fleetwood told them there was not recall at that time. (i was not aware of this, until fleetwood told me when i called them) this call by the original owner was within a month of the warranty expiring. my call was 6 months after the 3 year (so called warranty). i could possibly see fleetwood/se-gi not warranting 1 or 2 windows, but all 11 windows. this is definitely a serious defect. i can not drive the coach until at least the drivers window is replaced. very serious safety issue. thank you *jb
03/15/2007807/15/2003
 2004 fleetwood bounder purchased in july 2003 is progressively loosing the seals in my dual pane tempered windows. it started with the drivers window and has now progressed to all of the windows. now i cannot see out my drivers side window to the outside mirror. this is extremely dangerous. se-gi products told me it is out off warranty and is my responsibility to get them repaired. this is definitely a manufacturing defect. the coach is only 3 1/2 years old diesel with only 25,000 miles. *jb
VISIBILITY - GLASS, SIDE/REAR
02/01/20071108/01/2003
 2004 bounder coach purchased new in aug/sept 2003. i (2nd owner) purchased coach in dec 2006. coach put directly into storage until feb 2007, when i discovered the drivers side window and the l/r window were fogged. thought it was film from being stored. it was not after inspection. windows have completely lost their seal. can not see out of drivers window when it rains or when sun is shining on them. upon closer inspection found that all the windows ( 11 ) have some degree of fogging. i contacted fleetwood who said they could do nothing and told me to contact se-gi products in california. i did and they said to send them pictures and a description of problem. they called me after receiving them and said the coach was out of the 3-year warranty and they could not do anything. i called fleetwood again they said things have changed in the past month or so and she would call segi and see what she could do. she told me she just had another coach in the past few weeks with almost the identical problem and received help for them. 4 days later she called me back and said se-gi is unwilling to do anything, not even sell me windows at cost! sorry i emailed her and told her this was un-acceptable. fleetwood told me the original owner contacted them in sept. 2006 about the windows, but fleetwood told them there was not recall at that time. (i was not aware of this, until fleetwood told me when i called them) this call by the original owner was within a month of the warranty expiring. my call was 6 months after the 3 year (so called warranty). i could possibly see fleetwood/se-gi not warranting 1 or 2 windows, but all 11 windows. this is definitely a serious defect. i can not drive the coach until at least the drivers window is replaced. very serious safety issue. thank you *jb
VISIBILITY - WINDSHIELD
12/15/2004112/15/2004
 There is a glare in the window that disturbs the view of the driver when the motor home is on the road. manufacturer was contacted, and was aware of the problem.*ak the glare is actually a reflection/mirroring distortion, that obstructs the view of traffic when trying to use either side mirror. *bf *nm