Fleetwood Discovery 2004
Model Discovery made in 2004 by Fleetwood got 16 consumer complains there is 1 investigation as well as 3 recalls. Consumer complaints with reference, among others things, to electrical system, tires and unknown or other. The car had one investigation (equipment). There was one recall concerning equipment .
Model 2004
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 07V120000 | FLEETWOOD ENTERPRISES, INC. | from 04/01/1997 to 07/31/2003 | V (Vehicle) | 167096 | 05/10/2007 | MFR | FLEETWOOD ENTERPRISES, INC. | 03/19/2007 | 03/20/2007 | |||||||
| Defect Summary | Certain motor homes and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | Release of coolant under certain conditions could ignite and result in a fire. | |||||||||||||||
| Corrective Summary | Fleetwood will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or fleetwood at 1-800-322-8216. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| 04V087000 | FLEETWOOD ENTERPRISES, INC. | from 05/07/2003 to 01/23/2004 | V (Vehicle) | 735 | ODI | FLEETWOOD ENTERPRISES, INC. | 02/18/2004 | 03/03/2004 | ||||||||
| Defect Summary | On certain motor homes equipped with polar mach and polar cub air conditioners, the solar panel rubber well nuts could fracture the plastic shroud in the immediate area of the attachment hole. | |||||||||||||||
| Consequence Summary | The rubber well nuts could pull out of the plastic shroud, causing the solar panel to leave the top of the motor home, and increasing the risk of a road hazard or a crash. | |||||||||||||||
| Corrective Summary | Airxcel will reinforce the solar panels with metal mounting brackets free of charge. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact airxcel at 719-676-2326 or fleetwood at 1-800-322-8216. | |||||||||||||||
| Notes | Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| 08V320000 | FLEETWOOD ENTERPRISES, INC. | from 04/01/2003 to 11/30/2006 | V (Vehicle) | 70101 | 10/24/2008 | ODI | FLEETWOOD ENTERPRISES, INC. | 07/15/2008 | 07/15/2008 | |||||||
| Defect Summary | Fleetwood is recalling 70,101 my 2003-2007 southwind, pace arrow, bounder, flair, storm, fiesta, terra gas class a motor homes; bounder, discovery, providence, excursion, expedition, revolution, american eagle, american heritage, american tradition diesel class a motor homes; jamboree tioga class c motor homes; and prowler, wilderness, terry, mallard, pioneer, pride and triumph conventional and fifth wheel travel trailers equipped with a two-door refrigerators manufactured by the dometic corporation. the refrigerator may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Fleetwood is working with dometic to repair these refrigerators (please see 08e032). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or fleetwood at 1-800-322-8216. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||
| PE06005 | FLEETWOOD ENTERPRISES, INC. | 01/20/2006 | 05/02/2006 | INADVERTENT SLIDE-OUT EXTENSION MOVEMENT | ||
| This investigation was opened based on odi's receipt of a congressional letter on behalf of a constituent.the constituent reported incidents where the slide out room of his motor home would inadvertently move (extend) during highway use.odi was concerned that a fully extended slide out would degrade the vehicle's dynamic handling characteristics and/or possibly impact an object or another vehicle, resulting in a crash.odi contacted fleetwood and discovered that slide out rooms were installed in motor homes, travel trailers and folding trailers. as part of the investigation odi visited a rv show and the fleetwood paxinos plant to examine slide outs in various new make and model vehicles and gain an understanding of how the systems work.during the investigation odi learned that there are two methods used to extend slide out rooms.some manufacturers use hydraulic systems and others, such as fleetwood, use an electric motor. (continued on page 2) | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/06/2004 | 2500 | 1 | 01/23/2004 |
| Driver information center displays various warning messages, low brake air pressure and similar messages during vehicle operation. mounting location of the unit makes it impossible to read the display from the drivers location. attempting to see the warning message diverts attention from the road and is hazardous and could lead to an accident. full time light of the display has been done but has not improved the situation. manufacturer has said they have no further solutions. remounting of the display should be done do that it is readily visible from the driver's location. information center is provided by freightliner but mounted in the dash by fleetwood.*ak | |||
| TIRES - MARKINGS | |||
| 06/16/2004 | 6000 | 1 | 09/26/2003 |
| The tires were not in compliance with the vehicle's sticker on the seat. the sticker read 255-80-r-22g, pressure was 105, the tires on the vehicle were 255-80-r-22.5 , pressure was 110. the consumer wanted the sticker changed. the rim size was 7.58, and the actual size was 8.24 the tire pressure did not match the sticker. the dealer and manufacture did not cooperate. *ak *sc | |||
| UNKNOWN OR OTHER | |||
| 06/01/2007 | 17000 | ||
| I have a 2004 fleetwood discovery motorhome that has se-gi windows. these window seals are broken and they are fogging up very badly. all of the windows are impossible to see out of when the sun is directly on them. the drivers side window is so bad it is difficult to see my mirror. when the sun is directly on it i can't even see my mirror. this in turn makes it very unsafe when changing lanes and backing up. since this is such a grave safety issue something must be done so i can safely drive my motor home. numerous rv owners have had the very same problem with these windows, so i would think that an investigation and a recall would be required. your assistance in this matter would be greatly appreciated. | |||
| VISIBILITY | |||
| 07/05/2011 | 23000 | ||
| Fleetwood installed faulty dual pane windows in several years of rv's that get foggy between the sealed panes of glass. these windows are used throughout the motorhome including the drivers side window. the drivers view to the outside rearview mirror in obstructed and creates a dangerous situation because the view is distorted. the state of missouri requires an annual safety inspection and this rv will no longer pass this inspection because of the obscured view to the outside from the drivers seat. i have attempted to have this problem fixed under warranty but fleetwood refuses because the problem is over 3 years old, i contend the problem started well within the warranty period and has gotten worse. i also contend there are many rv's with this problem on the road some of which fleetwood has repaired under warranty and some they have not regardless of the timing of the repair in relationship to the warranty period. i also contend that auto glass should not distort the view for safety reasons ever, safety glass is regulated by this agency as far as i know and i believe this is a defective product that will cause an accident because the drivers view is obscured. i am dating this complaint today but the problem started about 18 months ago and has gotten worse. i have ran a basic survey of fleetwood owners and found many others with the same problem. i spoke to the manufacturer of these windows se-gi in august '07 about this and they confirmed they had a manufacturing problem a few years ago with the dual pane windows, but it was resolved now i continue to find other owners with these vehicles and windows that are having problems. i feel there should be an investigation and upon the same findings as i have a recall should be enforced. this is a dangerous problem and fleetwood is not taking responsibility for it. | |||
| 07/01/2010 | 10000 | ||
| 7 different windows are fogging up due to failed seals in the dual glazed windows | |||
| 03/04/2010 | |||
| I have a 2004 fleetwood discovery motorhome that has se-gi windows. these window seals are broken and they are fogging up very badly. all of the windows are impossible to see out of when the sun is directly on them. the drivers side window is so bad it is difficult to see my mirror. when the sun is directly on it i can't even see my mirror. this in turn makes it very unsafe when changing lanes and backing up. i sent a letter on march 4, 2010 through the good sam action line to both fleetwood enterprises and se-gi products regarding this problem and they haven't responded. a fellow good sam member requested that their windows be replaced because of the exact same problem,and the fleetwood customer service folks worked with them to replace their windows. to date, they have ignored my request for the same treatment. since this is such a grave safety issue something must be done so i can safely drive my motor home. numerous rv owners have had the very same problem with these windows, so i would think that an investigation and a recall are required. your assistance in this matter would be greatly appreciated. | |||
| 02/01/2007 | 17000 | 1 | 05/31/2005 |
| Tl*the contact owns a 2004 fleetwood discovery. the contact stated that the thurmopainted glass on the windows were full of spots. he notified the dealer and they stated that the spots were filled with gas and were leaking, which caused the windows to become very foggy. the dealer advised him to notify the manufacturer of the windows to have them replaced. the manufacturer stated that since the vehicle was out of warranty, the contact would be responsible for the replacement. the vehicle has not been repaired. the current mileage was 20,000 and failure mileage was 17,000. | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 01/14/2008 | 40000 | 1 | 09/15/2006 |
| Fleetwood installed faulty dual pane windows in several years of rv's that get foggy between the sealed panes of glass. these windows are used throughout the motorhome including the drivers side window. the drivers view to the outside rearview mirror in obstructed and creates a dangerous situation because the view is distorted. the state of texas requires an annual safety inspection and this rv will no longer pass this inspection because of the obscured view to the outside from the drivers seat. i have attempted to have this problem fixed under warranty but fleetwood refuses because the problem is over 3 years old, i contend the problem started well within the warranty period and has gotten worse. i also contend there are many rv's with this problem on the road some of which fleetwood has repaired under warranty and some they have not regardless of the timing of the repair in relationship to the warranty period. i also contend that auto glass should not distort the view for safety reasons ever, safety glass is regulated by this agency as far as i know and i believe this is a defective product that will cause an accident because the drivers view is obscured. i am dating this complaint today but the problem started about 18 months ago and has gotten worse. i have ran a basic survey of fleetwood owners and found many others with the same problem. i spoke to the manufacturer of these windows se-gi in august '07 about this and they confirmed they had a manufacturing problem a few years ago with the dual pane windows, but it was resolved now i continue to find other owners with these vehicles and windows that are having problems. i feel there should be an investigation and upon the same findings as i have a recall should be enforced. this is a dangerous problem and fleetwood is not taking responsibility for it. *tr | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CA | SAN MARCOS | 92069 | BEAUDRY RV | 760-736-8800 |
| NC | CHARLOTTE | TOM JOHNSON CAMPING | 888 450 1440 |