Fleetwood Jamboree 2004
Model Jamboree made in 2004 by Fleetwood got 3 consumer complains, 1 investigation there are 4 recalls as well as 1 service bulletin. Consumer complaints with reference, among others things, to equipment, structure and wheels. Technical service bulletines regarding electrical system. The car had one investigation (equipment). There were some recalls concerningequipment, trailer hitches.
Model 2004
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 08V320000 | FLEETWOOD ENTERPRISES, INC. | from 04/01/2003 to 11/30/2006 | V (Vehicle) | 70101 | 10/24/2008 | ODI | FLEETWOOD ENTERPRISES, INC. | 07/15/2008 | 07/15/2008 | |||||||
| Defect Summary | Fleetwood is recalling 70,101 my 2003-2007 southwind, pace arrow, bounder, flair, storm, fiesta, terra gas class a motor homes; bounder, discovery, providence, excursion, expedition, revolution, american eagle, american heritage, american tradition diesel class a motor homes; jamboree tioga class c motor homes; and prowler, wilderness, terry, mallard, pioneer, pride and triumph conventional and fifth wheel travel trailers equipped with a two-door refrigerators manufactured by the dometic corporation. the refrigerator may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Fleetwood is working with dometic to repair these refrigerators (please see 08e032). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or fleetwood at 1-800-322-8216. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| 03V452000 | FLEETWOOD ENTERPRISES, INC. | V (Vehicle) | 60877 | ODI | FLEETWOOD ENTERPRISES, INC. | 11/04/2003 | 11/14/2003 | |||||||||
| Defect Summary | On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. an electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a jumper or jump wire. this may cause the oven to activate without pressing any key pads. | |||||||||||||||
| Consequence Summary | An electrical short can occur causing the oven to activate without pressing any key pads. this could result in excessive heat, smoke, or possibly a fire. | |||||||||||||||
| Corrective Summary | Samsung will notify customers and repair the panel free of charge. in the meantime, consumers should unplug their microwave, if possible. if the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or fleetwood at 1-800-629-8454. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration | |||||||||||||||
| 07V120000 | FLEETWOOD ENTERPRISES, INC. | from 04/01/1997 to 07/31/2003 | V (Vehicle) | 167096 | 05/10/2007 | MFR | FLEETWOOD ENTERPRISES, INC. | 03/19/2007 | 03/20/2007 | |||||||
| Defect Summary | Certain motor homes and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | Release of coolant under certain conditions could ignite and result in a fire. | |||||||||||||||
| Corrective Summary | Fleetwood will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or fleetwood at 1-800-322-8216. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| TRAILER HITCHES | ||||||||||||||||
| 04V352000 | FLEETWOOD ENTERPRISES, INC. | from 11/01/2002 to 03/23/2004 | V (Vehicle) | 8969 | 08/23/2004 | MFR | FLEETWOOD ENTERPRISES, INC. | 07/20/2004 | 07/20/2004 | |||||||
| Defect Summary | Certain motor homes equipped with draw tite hitch receivers may be missing one or more welds between the hitch receiver box and the bottom support plate. | |||||||||||||||
| Consequence Summary | The welds could break, allowing the hitch receiver box and the towed load to separate from the towing vehicle, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the hitch receiver. the recall is expected to begin during august 2004. owners should contact fleetwood at 1-800-322-8216. | |||||||||||||||
| Notes | Fleetwood recall no. 40715.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - BATTERY | |||||
| 0027 | 08/01/2007 | 10022855 | Class c main battery relay harness installation - battery electrical draw due to certain circuits that have been wired activated or on all the time. *nj | 10/01/2007 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||
| PE06005 | FLEETWOOD ENTERPRISES, INC. | 01/20/2006 | 05/02/2006 | INADVERTENT SLIDE-OUT EXTENSION MOVEMENT | ||
| This investigation was opened based on odi's receipt of a congressional letter on behalf of a constituent.the constituent reported incidents where the slide out room of his motor home would inadvertently move (extend) during highway use.odi was concerned that a fully extended slide out would degrade the vehicle's dynamic handling characteristics and/or possibly impact an object or another vehicle, resulting in a crash.odi contacted fleetwood and discovered that slide out rooms were installed in motor homes, travel trailers and folding trailers. as part of the investigation odi visited a rv show and the fleetwood paxinos plant to examine slide outs in various new make and model vehicles and gain an understanding of how the systems work.during the investigation odi learned that there are two methods used to extend slide out rooms.some manufacturers use hydraulic systems and others, such as fleetwood, use an electric motor. (continued on page 2) | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE - LPG TANK ASSEMBLY | |||
| 08/22/2006 | 10 | 2 | 06/01/2004 |
| I own 3 jamboree 29 foot class c motorhomes. on august 22 2007 the vehicle was traveling when the grey holding tank dropped off. the tank was then run over by the trailer we were pulling. by the time we found a safe place to pull over we found the tank gone with only 2 of the 3 straps that hold it in place connected and dragging on the ground. we returned to find only the 3rd strap, or parts of it, and a block of wood the manufacturer had used as a spacer. this was a concern as the poly tank is 2 by 3 feet and the metal frame about the same. the second incident had occurred 3 weeks earlier on a different coach. we found water leaking from the tank connection to the drain pipe as 2 of the 3 straps had failed. the tank was supported by the lone 3rd strap and the drain pipe with was cracked and leaking. the 2 broken straps had failed where they bend through the tubing of the metal frame. the problem is that the metal straps rub on the metal frame and over time will fail. the 3rd vehicle is also a 2006 and the concern on this vehicle is that the tank is spaced from the bottom of the vehicle by a 6-7 inch plywood box that has slipped out of position which may cause the tank and frame to sway or move which sill cause friction where they meet the straps causing them to weaken and break. the 2004 is still not repaired as i have been in discussions with fleetwood, the manufacturer about repairing. it is currently at giant rv in corona. they are not going to accept any responsibility as they state it is out of warranty and will not accept that failure of strapping is due to misengineering. the cost to repair are at $2400. why this is a manufacturer problem: this is a design flaw in that a metal strap rubs against a metal frame causing weakening of the straps that will lead to breakage. the straps are not designed to be tightened and if they are not installed properly, too long or too short, they will move and cause weakening and failure. *tr | |||
| STRUCTURE - BODY | |||
| 08/22/2006 | 10 | 2 | 06/01/2004 |
| I own 3 jamboree 29 foot class c motorhomes. on august 22 2007 the vehicle was traveling when the grey holding tank dropped off. the tank was then run over by the trailer we were pulling. by the time we found a safe place to pull over we found the tank gone with only 2 of the 3 straps that hold it in place connected and dragging on the ground. we returned to find only the 3rd strap, or parts of it, and a block of wood the manufacturer had used as a spacer. this was a concern as the poly tank is 2 by 3 feet and the metal frame about the same. the second incident had occurred 3 weeks earlier on a different coach. we found water leaking from the tank connection to the drain pipe as 2 of the 3 straps had failed. the tank was supported by the lone 3rd strap and the drain pipe with was cracked and leaking. the 2 broken straps had failed where they bend through the tubing of the metal frame. the problem is that the metal straps rub on the metal frame and over time will fail. the 3rd vehicle is also a 2006 and the concern on this vehicle is that the tank is spaced from the bottom of the vehicle by a 6-7 inch plywood box that has slipped out of position which may cause the tank and frame to sway or move which sill cause friction where they meet the straps causing them to weaken and break. the 2004 is still not repaired as i have been in discussions with fleetwood, the manufacturer about repairing. it is currently at giant rv in corona. they are not going to accept any responsibility as they state it is out of warranty and will not accept that failure of strapping is due to misengineering. the cost to repair are at $2400. why this is a manufacturer problem: this is a design flaw in that a metal strap rubs against a metal frame causing weakening of the straps that will lead to breakage. the straps are not designed to be tightened and if they are not installed properly, too long or too short, they will move and cause weakening and failure. *tr | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 07/24/2004 | 400 | 3 | 04/17/2004 |
| When the motorhome was originally built fleetwood left the nuts for the coach to frame mount bolts loose. one bolt and nut was omitted. i complained to the selling dealer the week after the coach was purchased that there seemed to be too much noise in the coach. i was told nothing was wrong. i again complained in june that the coach seemed to noisey inside. both times i explained that it seemed as though the upper coach body was shifting while driving. when i took the coach in on july 24, 2004 the shower enclosue had warped and the noises had gotten more severe. it is at this time that it was found that the nuts were loose and one bolt was omitted. the sevice manager stated that he felt this had cause the coach floor to 'delaminate. the only provided solution was to replace the bolt and tighten the nuts. this condition was allowed to exist for 1700 miles. although my motorhome may be ok now, i have no way to be sure. i also am concerned how many motorhomes they may have produced with this condition. i continue to have problems with the motorhome related to shifting of certain components.*ak | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CA | COLTON | 92324 | GIANT RV | 909-514-0444 |