Fleetwood Pace Arrow 2004
Model Pace Arrow made in 2004 by Fleetwood got 31 consumer complains, 1 investigation there are 6 recalls as well as 1 service bulletin. Consumer complaints with reference, among others things, to electrical system, equipment and fuel system, other. Technical service bulletines regarding engine and engine cooling. The car had one investigation (equipment). There were some recalls concerningelectrical system, engine and engine cooling and equipment.
Model 2004
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 06V115000 | FLEETWOOD ENTERPRISES, INC. | V (Vehicle) | 7205 | ODI | FLEETWOOD ENTERPRISES, INC. | 04/12/2006 | 04/12/2006 | 571 | 101 | |||||||
| Defect Summary | Certain motor homes built on workhorse chassis and equipped with actia corporate instrument clusters fail to comply with the requirements of federal motor vehicle safety standard no. 101 controls and displays and no. 105 hydraulic and electric brake systems. if the brake fail input falls below a voltage of 1.5v, the brake failure lamp and alarm will be activated. also activation of the abs telltale when the abs is not properly functioning does not always occur. | |||||||||||||||
| Consequence Summary | At night the instrument cluster lights may fail and the driver may not be able to see the instrument panel gauges and the brake warning light indicator which could increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Workhorse is conducting the owner notification and remedy for this campaign and reprogram the instrument panel cluster free of charge. owners may contact workhorse at 1-877-246-7731 or fleetwood at 1-800-322-8216. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 06V388000 | FLEETWOOD ENTERPRISES, INC. | from 01/02/2004 to 09/12/2006 | V (Vehicle) | 7858 | 09/01/2006 | MFR | FLEETWOOD ENTERPRISES, INC. | 10/04/2006 | 10/12/2006 | |||||||
| Defect Summary | On certain motor homes built on workhorse chassis and equipped with general motors 8.1l v8 engines, improper hardening during the heat treatment process can cause the fuel rail pulse damper retainer clip to fracture, resulting in inadequate retention of the damper. if the damper becomes loose, fuel could be pumped by the fuel pump into the under hood area. | |||||||||||||||
| Consequence Summary | In the presence of an ignition source, a fire could result. | |||||||||||||||
| Corrective Summary | Workhorse is handling the owner notification and remedy for this campaign (please see 06v225). dealers will replace the fuel rail pulse damper retainer clips on these engines free of charge. owners may contact workhorse at 877-294-6773 or fleetwood at 1-800-322-8216. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration | |||||||||||||||
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 07V120000 | FLEETWOOD ENTERPRISES, INC. | from 04/01/1997 to 07/31/2003 | V (Vehicle) | 167096 | 05/10/2007 | MFR | FLEETWOOD ENTERPRISES, INC. | 03/19/2007 | 03/20/2007 | |||||||
| Defect Summary | Certain motor homes and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | Release of coolant under certain conditions could ignite and result in a fire. | |||||||||||||||
| Corrective Summary | Fleetwood will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or fleetwood at 1-800-322-8216. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| 08V320000 | FLEETWOOD ENTERPRISES, INC. | from 04/01/2003 to 11/30/2006 | V (Vehicle) | 70101 | 10/24/2008 | ODI | FLEETWOOD ENTERPRISES, INC. | 07/15/2008 | 07/15/2008 | |||||||
| Defect Summary | Fleetwood is recalling 70,101 my 2003-2007 southwind, pace arrow, bounder, flair, storm, fiesta, terra gas class a motor homes; bounder, discovery, providence, excursion, expedition, revolution, american eagle, american heritage, american tradition diesel class a motor homes; jamboree tioga class c motor homes; and prowler, wilderness, terry, mallard, pioneer, pride and triumph conventional and fifth wheel travel trailers equipped with a two-door refrigerators manufactured by the dometic corporation. the refrigerator may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Fleetwood is working with dometic to repair these refrigerators (please see 08e032). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or fleetwood at 1-800-322-8216. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| SERVICE BRAKES, AIR | ||||||||||||||||
| 09V198000 | FLEETWOOD ENTERPRISES, INC. | V (Vehicle) | 509 | 05/01/2009 | ODI | FLEETWOOD ENTERPRISES, INC. | 06/02/2009 | 06/01/2009 | ||||||||
| Defect Summary | Fleetwood is recalling 509 my 2001-2008 class a motor homes equipped with axles that include bosch zops or zoht pin slide hydraulic disc brakes. when combined with occasional or seasonal vehicle operation may experience calipers sticking in the applied position. this can result in abnormal heat generation at the wheel end causing brake drag. the driver would normally have warning of the brake drag if undetected by the driver. | |||||||||||||||
| Consequence Summary | The driver would normally detect the brake drag but if undetected the temperature increase at the wheel end can eventually lead to soft pedal conditions due to brake fluid boil, and possible extended stopping distance increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the necessary components free of charge. workhorse is handling the remedy for this campaign please see 09v-110. the manufacturer has not yet provided an owner notification schedule. owners may contact workhorse at 1-877-246-7731. workhorse will conduct the owner and dealer notification. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| TRAILER HITCHES | ||||||||||||||||
| 04V352000 | FLEETWOOD ENTERPRISES, INC. | from 11/01/2002 to 03/23/2004 | V (Vehicle) | 8969 | 08/23/2004 | MFR | FLEETWOOD ENTERPRISES, INC. | 07/20/2004 | 07/20/2004 | |||||||
| Defect Summary | Certain motor homes equipped with draw tite hitch receivers may be missing one or more welds between the hitch receiver box and the bottom support plate. | |||||||||||||||
| Consequence Summary | The welds could break, allowing the hitch receiver box and the towed load to separate from the towing vehicle, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the hitch receiver. the recall is expected to begin during august 2004. owners should contact fleetwood at 1-800-322-8216. | |||||||||||||||
| Notes | Fleetwood recall no. 40715.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 0251 | 12/01/2004 | 10014720 | Air intake baffle procedure/installation which may be susceptible to stalling or sputtering during heavy rains or when water is sprayed directly at the front end. the check engine light may illuminate also. various models including fleet | 05/06/2005 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||
| PE06005 | FLEETWOOD ENTERPRISES, INC. | 01/20/2006 | 05/02/2006 | INADVERTENT SLIDE-OUT EXTENSION MOVEMENT | ||
| This investigation was opened based on odi's receipt of a congressional letter on behalf of a constituent.the constituent reported incidents where the slide out room of his motor home would inadvertently move (extend) during highway use.odi was concerned that a fully extended slide out would degrade the vehicle's dynamic handling characteristics and/or possibly impact an object or another vehicle, resulting in a crash.odi contacted fleetwood and discovered that slide out rooms were installed in motor homes, travel trailers and folding trailers. as part of the investigation odi visited a rv show and the fleetwood paxinos plant to examine slide outs in various new make and model vehicles and gain an understanding of how the systems work.during the investigation odi learned that there are two methods used to extend slide out rooms.some manufacturers use hydraulic systems and others, such as fleetwood, use an electric motor. (continued on page 2) | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 08/15/2004 | 3790 | 1 | 02/23/2004 |
| Rv vehicle driving control center flashes( all instrument lights and needles flashed and moved back and forth for several seconds before going totally black. then resets except for the gear shift indicator. it will only reset when the vehicle is turned off. *ak | |||
| EQUIPMENT - RECREATIONAL VEHICLE | |||
| 12/01/2006 | 22000 | 10 | 12/17/2003 |
| Propane exhaust leak inside motor home when the refrigerator is operating on propane and installed in a slide out. the ventilation system for the refrigerator that is installed in a motor home slide out has a bottom and top vents on the side of the motor home. convention venting for refrigerators in motor home has a vent on the side near the bottom of the refrigerator and a vent on the roof above it. the air goes in the bottom and out the top with the exhaust. on the slide out insulted refrigerator with both vents on the side of the motor home, normally the air and exhaust would be pulled out the top vent like a flue. but, if the wind is strong enough and hitting both side vents just right the exhaust goes around the sides of the refrigerator and into the motor home. this is what happens to me. there was a strong wind (45+) blowing against the side and refrigerator vents pushing the exhaust fume inside the motor home. the co alarm activated and we open had to open the windows, door and turned the refrigerator off. checking the way the refrigerator was installed, they only packed insulation around it but did not seal around it to keep exhaust from penetrating inside the motor home. now that i know what propane exhaust smells like, we remember getting that odor inside the motor home many times before but thought it was only passing truck fumes. it does not happen all the time only when the wind is hitting the vents just at the right speed and angel. when driving on the interstate and a truck passes pushing wind against the side of the motorhome there is propane exhaust pushed around the refrigerator and inside the motor home. *jb | |||
| 03/01/2005 | 1 | ||
| 2004 pace arrow 37c fleetwood, motor home built over weight, this poses unsafe condition and voids all warranties. *bf the consumer stated the rv had other issues such as the bath room door hitting the curtain valance, the trim was missing in the living room and hall. the tv receiver was missing, the carpet was dirty, the motorhome leaned to the side, the bathroom door needed additional work, the leveling jack did not level the rv, the shower, bedroom slide and toilet leaked, the kitchen shelves needed to be repaired. the consumer has since traded the motorhome in for a different make and model. *jb the consumer is requesting an acknowledgement of his previous letter. *jb *tt | |||
| FUEL SYSTEM, OTHER - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 07/15/2004 | 1250 | 2 | 07/15/2004 |
| While doing a walk through a new motor home there was a smell of propane, it was discovered that propane tank was leaking. *ak the technician said he found two leaks and repaired them. while on a trip the consumer discovered another leak. the dealer replaced the fill valve. *nm | |||
| SERVICE BRAKES, AIR | |||
| 02/14/2007 | 21776 | 1 | 01/01/2004 |
| Tl* the contact owns a 2004 fleetwood pace arrow rv, with a workhorse chassis. after exiting the vehicle there was a strong burning odor coming from the passenger side rear wheel. the vehicle was towed to an independent mechanic for inspection. the failure was contributed to the brakes locking. the rear passenger rotors were resurfaced. the vehicle identification number was excluded from recall campaign id number 09v198000 (service brakes, air). the failure mileage was 21,776. the current mileage was 43,988. updated 2/17/10 *cn updated 02/22/10 | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 12/28/2010 | 37011 | ||
| Motorhome 2004 pace arrow 36r, safety recall 51101-c. at the time the calipers were replaced, cracked rotors were found and had to be replaced because it was not safe to drive. | |||
| 10/01/2010 | 42000 | ||
| Tl-the contact owns a 2004 fleet wood pace arrow motor home. there was a recall on the brake caliper which was replaced by the dealer under the warranty, but all four rotors had a quarter inch crack. the crack rotors was not covered under the warranty which he had to pay for. the manufacturer was not notified. the failure mileage was 42,000....mw | |||
| 04/18/2009 | 38000 | ||
| Under normal driving conditions the brakes on my 2004 fleetwood pace arrow motorhome (workhorse chassis)will periodically not release after being used to slow or stop the motorhome. this causes severe overheating at the effected brake and necessitates to pull off the road, let the brake cool, and hope it releases. the first incident occurred around april 2009 and i thought maybe it was due to stop and go traffic but i was suspicious of the smell of burning brakes. i received the first safety recall notice from workhorse in april of 2009, but no parts were available to fix the problem. i had been advised by a workhorse service center that if i tap on the overheated brake with a hammer it may release sooner (normal cool-down time would be about 1 to 1 1/2 hours . the fourth incident occurred in early oct 2009 and was quite severe. when i tapped on the brake with a hammer, burning embers fell from the brake. i let it cool awhile and then began to pour water on it. i cooled it with water for about 1 hour and finally it released. total time off the road was around 2 1/2 hours. the next day i called my local authorized workhorse service center (kelley chevrolet) and made an appt.. upon examining the problem, kelley determined that the visible criteria on the brake did not match the criteria for the recall. kelley called the workhorse rep who suggested to lubricate the sliders, which kelley did. (my $200 expense) i put the motorhome in storage in mid oct 2009. i received an interim recall notice from workhorse december 2009 stating the parts are still not available. i re-activited the motorhome early april 2010 to prepare for my april 16 trip. the normal 2 1/2 hour trip took about 4 1/4 hours as i was off the road pouring water on the brakes. i called workhorse who said they can only authorize work per the recall. i took the rv back to kelly april 19. i am in constant fear of a fire or loosing brakes altogether causing an accident. legal action will be taken if need | |||
| 09/29/2008 | 10840 | 1 | |
| Smelled burning then abs light came on. brakes went to the floor when i tried to stop. had to pump brakes to stop. stopped and checked fluid, etc., could find no problem. continued on our way without incident, but abs light stayed on. *tr | |||
| 05/19/2008 | 14400 | 1 | |
| Tl- the contact owns a 2004 fleetwood pace arrow. the contact stated that on 2 separate occasions while driving approximately 50 mph the abs light illuminates on the dash board, he smelled burning rubber and the vehicle did not stop while pumping the brake. the contact had to continue to pump the brakes and veer over to the side of the road to stop the vehicle. the current mileage is 150000 and the failure mileage was 149400. jp updated 10/03/08 *bf the consumer stated he had a problem with the front and rear brakes. updated 10/06/08. *jb | |||
| 05/22/2008 | 26039 | 1 | |
| While driving my 2004 pace arrow motorhome, my abs warning light came on; when i stopped to check out the vehicle, i noted that the right front wheel was smoking. immediately drove 12 miles to an rv service facility, where it was discovered that the brake caliper had frozen in an engaged position, overheating the wheel components and disabling the abs system for all 4 wheels. upon further investigation, i found that workhorse, the chassis mfr. for my rv, had issued a safety recall for faulty brake calipers for the 3 model years preceding my unit. the service facility replaced the following parts: r/f caliper, wheel speed sensor, front wheel cap, wheel seal, brake pads, brake fluid. *tr | |||
| STRUCTURE | |||
| 02/28/2010 | 1 | ||
| Defective welds found where hitch receiver attaches to chassis. *tr | |||
| 03/01/2005 | 1 | ||
| 2004 pace arrow 37c fleetwood, motor home built over weight, this poses unsafe condition and voids all warranties. *bf the consumer stated the rv had other issues such as the bath room door hitting the curtain valance, the trim was missing in the living room and hall. the tv receiver was missing, the carpet was dirty, the motorhome leaned to the side, the bathroom door needed additional work, the leveling jack did not level the rv, the shower, bedroom slide and toilet leaked, the kitchen shelves needed to be repaired. the consumer has since traded the motorhome in for a different make and model. *jb the consumer is requesting an acknowledgement of his previous letter. *jb *tt | |||
| TRAILER HITCHES | |||
| 02/28/2010 | 1 | ||
| Defective welds found where hitch receiver attaches to chassis. *tr | |||
| VISIBILITY | |||
| 10/01/2009 | 10000 | ||
| A few years ago i began noticing that the passenger side dual pane windows were looking sort of smoky or foggy looking. even though i've tried cleaning them over and over again the situation has continued to worsen so much that i am now having a hard time seeing to turn and switch lanes safely. your assistance in this matter would be greatly appreciated. | |||
| 01/01/2007 | 15000 | 1 | |
| On my fleetwood motor home has dual pane driver side and passenger side windows that are foggy between the two panes of glass. they are getting to the point that the driver has a very hard time seeing through then and at night time you can not see at all. call was made and was told it was my problem, the warranty is over. *tr | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 09/01/2005 | 2 | 02/27/2004 | |
| Pace arrow motorhome mirror edges are dangerously exposed.*mr the consumer was cut twice by the mirror edeges. *jb | |||
| 08/30/2004 | 2100 | 1 | |
| Unable to see out of one third of the driver's sideview mirror of my new motorhome. the driver's door post obscures the left one third of the mirror. the only way i can see out of all the mirror is to lean forward in my driver's seat.*ak | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| AL | MOBILE | PAW PAW'S RV | ||
| AZ | AVONDALE | 85323 | EARNHARDT | 6239341060 |
| FL | SEFFNER | 33584 | LAZY DAYS | 800-626-7800 |
| MA | BERKLEY | 02779 | USRV | 508 823-7571 |
| NY | AMSTERDAM | 12010 | ALPIN HAUS | 518-842-5900 |