Fleetwood Prowler 2002
Model Prowler made in 2002 by Fleetwood got 11 consumer complains there are 2 investigations as well as 2 recalls. Consumer complaints with reference, among others things, to equipment, other and structure. The car had some investigations: equipment, wheels. There was one recall concerning equipment .
Model 2002
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 03V452000 | FLEETWOOD ENTERPRISES, INC. | V (Vehicle) | 60877 | ODI | FLEETWOOD ENTERPRISES, INC. | 11/04/2003 | 11/14/2003 | |||||||||
| Defect Summary | On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. an electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a jumper or jump wire. this may cause the oven to activate without pressing any key pads. | |||||||||||||||
| Consequence Summary | An electrical short can occur causing the oven to activate without pressing any key pads. this could result in excessive heat, smoke, or possibly a fire. | |||||||||||||||
| Corrective Summary | Samsung will notify customers and repair the panel free of charge. in the meantime, consumers should unplug their microwave, if possible. if the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or fleetwood at 1-800-629-8454. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration | |||||||||||||||
| 07V120000 | FLEETWOOD ENTERPRISES, INC. | from 04/01/1997 to 07/31/2003 | V (Vehicle) | 167096 | 05/10/2007 | MFR | FLEETWOOD ENTERPRISES, INC. | 03/19/2007 | 03/20/2007 | |||||||
| Defect Summary | Certain motor homes and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | Release of coolant under certain conditions could ignite and result in a fire. | |||||||||||||||
| Corrective Summary | Fleetwood will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or fleetwood at 1-800-322-8216. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||
| PE06005 | FLEETWOOD ENTERPRISES, INC. | 01/20/2006 | 05/02/2006 | INADVERTENT SLIDE-OUT EXTENSION MOVEMENT | ||
| This investigation was opened based on odi's receipt of a congressional letter on behalf of a constituent.the constituent reported incidents where the slide out room of his motor home would inadvertently move (extend) during highway use.odi was concerned that a fully extended slide out would degrade the vehicle's dynamic handling characteristics and/or possibly impact an object or another vehicle, resulting in a crash.odi contacted fleetwood and discovered that slide out rooms were installed in motor homes, travel trailers and folding trailers. as part of the investigation odi visited a rv show and the fleetwood paxinos plant to examine slide outs in various new make and model vehicles and gain an understanding of how the systems work.during the investigation odi learned that there are two methods used to extend slide out rooms.some manufacturers use hydraulic systems and others, such as fleetwood, use an electric motor. (continued on page 2) | ||||||
| WHEELS - LUGS/NUTS/BOLTS | ||||||
| RQ03009 | FLEETWOOD ENTERPRISES, INC. | 11/21/2003 | 03/17/2004 | WHEEL SEPARATIONS | ||
| Fleetwood enterprises determined that the wheel mounting nuts had been inadequately torqued in fifth wheel and travel trailers built with aluminum wheels since june 2002.fleetwood alertedowners via a customer advisory notice in april and may of 2003.on october 29, 2003, fleetwood made a defect determination and renotified owners. in response to odi's investigation, fleetwood provided certain preliminary information to odi, but this information does not adequately explain the reason(s) for wheel separations, and odi continues to be concerned that the corrective actions may not completely address the issue. fleetwood's campaign directive requested that owners re-torque the wheel mounting nuts.although re-torquing is consistent with good maintenance practice, odi is concerned that the need to frequently re-torque the wheel mounting nuts may be indicative of underlying design, assembly, or application issues that could affect the retention integrity of the wheel mounting system.although fleetwood has advised odi that no additional wheel separations have occurred since their october 29, 2003 defect report and associated owner notification, odi will open an engineering analysis to further investigate the issues that may be contributing to wheel separations in fleetwood vehicles. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 1 | 03/01/2002 | ||
| The design ramp cannot be safely dispatched for its intended purpose. this rear wall which converts into the ramp is extremely heavy and cannot be maneuvered by a single individual, regardless of how robust they are, due to the wall's overall dimensions and weight distribution properties. *scc | |||
| EQUIPMENT - RECREATIONAL VEHICLE | |||
| 08/13/2008 | 1 | 02/08/2008 | |
| Tl*the contact owns a 2002 prowler trailer. the vehicle has a dometic refrigerator, model rm2652. in august of 2008, the cooling system stopped working in the refrigerator and had to be replaced. the contact learned of nhtsa campaign id numbers 08e032000 and 06e076000 (equipment); however, he never received the recall notices. he called dometic and was informed that the recalls apply to his refrigerator. the contact has attempted to reach dometic on three different occasions and three different locations. updated 10/07/08. *lj there was yellow residue on the back of the refrigerator. updated 10/08/08. *jb | |||
| 06/25/2008 | |||
| Tl*the contact owns a 2002 fleetwood prowler. the vehicle has a dometic refrigerator, model rm2652. the contact discovered a recall notice for nhtsa campaign id number 06e076000 (equipment:recreational vehicle). he called the manufacturer two years ago and was referred to a dealer that could repair the refrigerator; however, the dealer stated that they could not assist because they had too many refrigerators to repair. the contact consulted the manufacturer again and was informed that they would get back in touch with him, but never did. he called the manufacturer again in april of 2008, and was referred to another dealer. the dealer refused to assist because the contact had warranties to address. he noticed that the refrigerator stopped working and was leaking ammonia with a strong odor. the manufacturer stated that they were no longer repairing the refrigerators as of april of 2008. the vin, failure mileage, purchase date, and part number were unknown. | |||
| 1 | |||
| All the dealerships on the microwave oven/circuit recall 03e044000 list refused to honor the recall, per consumer. one of the dealership indicated that they did not service the area whe consumer lived. trailer's serial #710t1013896m.*ak | |||
| EQUIPMENT - RECREATIONAL VEHICLE - LPG WATER HEATER | |||
| 1 | |||
| Complaint regarding problems with prowler ls. *mr the vehicle was not balanced and the door did not shut. then about two to three weeks later a puddle of water was noticed on the kitchen floor. a repair man found a defective plastic piece on the water heater as it was being inspected. *scc *jb | |||
| OTHER | |||
| 07/12/2002 | 1 | 09/08/2001 | |
| Metal piece that holds carpet up, when the slide out is in place, is razor sharp/not visible and covered by carpet. it is causing major injuries to child's feet.*ak when the slide out is in the in position, there is a three to four inch gap between the floor of the 5th wheel and the bottom of the slide. there is metal edging on the slide covered by carpet and is visibly unseen. consumer's child was injured when her foot went under the slide. the top of the childs foot was sliced open approximately three to four inches long and i/2 inch deep. *jg | |||
| STRUCTURE | |||
| 10/01/2004 | 1 | 05/01/2002 | |
| Axle spring hanger broke, loose from i-beam frame. part of steel from beam broke away. *bf the consumer believes the steel is weak or is too light for the weight of the rv. there was no damage nor did the trailer hit anything. the failure was discovered while the vehicle was parked. *nm | |||
| 07/21/2003 | 2 | 05/05/2002 | |
| Consumer stated while driving and with no warning, the left axle snapped and caused the vehicle to roll backwards. dealer notified. *ak (abnormal placement and function of the wheels). the metal tore the frame. the axle did not snap. the hanger that held the spring and axle together had nearly tore the frame and caused the rear axle to move out of alignment. this had tore the weld on the hanger to 1/4 inch of breaking all the way though. a welder said the material was too skimpy. *scc *jb | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 06/01/2005 | 2 | 07/23/2001 | |
| Consumer discovered several cracks in the trailer frame and had it welded a couple of times but it keeps breaking. *nj during routine maintenance, the consumer discovered cracks in the trailer frame at several locations. cracks were discovered at the left rear axle mounting point to the bottom flange of the i-beam also in the web of the i-beam frame adjacent to the welds attaching the body to the frame support brackets. the cracks were visible and verified by dye penetrant inspection. the trailer has less than 10,000 miles on it and has been in use less than a year. it has not been involved in any accidents that could have caused damage of this magnitude. the consumer contacted the dealer about the problem, but was referred to the manufacturer. the manufacturer indicated the dealer must initiate action. *jb | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 06/01/2005 | 1 | 04/30/2003 | |
| During routine maintainence, i discovered numerous cracks in trailer frame at several locations. cracks were discovered at the left rear axle mounting point to the bottom flange of the i-beam frame also in the web of the i-beam frame a djacent to the welds attaching the body to frame support brackets. these cracks were visible and verified by dye penetrant inspection. the trailer has less tham 10k miles on it and has been in actual use less than 1 year. it has not been involved in any incident that could have caused damage of this sort. i called the dealer regarding this problem ,he refered me to the manufacturer. the manufacturer indicated the dealer must initiate any action. it is my concern these cracks will propagate rapidly and cause catastropic failure. should this occour, a high probability of numerous fatalities is possible. | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 04/27/2002 | 1 | 02/02/2002 | |
| Consumer states two shocks on the left side of the trailer broke off and sliced tire. consumer is concerned about the safety. *yd | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| AZ | TUCSON | 85726 | BEAUDRY RV | 1-800-284-4878 |
| CA | ROCKLIN | DAN GAMEL | 916 632 7200 | |
| CA | SIMI VALLEY | 93065 | SIMI RV | 805 5221221 |
| OH | HEBRON | 43025 | RCD SALES | 1-877-512-0186 |