Fleetwood Southwind 2004
Model Southwind made in 2004 by Fleetwood got 15 consumer complains, 1 investigation there are 8 recalls as well as 1 service bulletin. Consumer complaints with reference, among others things, to fuel system, gasoline, service brakes, hydraulic and structure. Technical service bulletines regarding engine and engine cooling. The car had one investigation (equipment). There were some recalls concerningelectrical system, engine and engine cooling and equipment.
Model 2004
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 06V115000 | FLEETWOOD ENTERPRISES, INC. | V (Vehicle) | 7205 | ODI | FLEETWOOD ENTERPRISES, INC. | 04/12/2006 | 04/12/2006 | 571 | 101 | |||||||
| Defect Summary | Certain motor homes built on workhorse chassis and equipped with actia corporate instrument clusters fail to comply with the requirements of federal motor vehicle safety standard no. 101 controls and displays and no. 105 hydraulic and electric brake systems. if the brake fail input falls below a voltage of 1.5v, the brake failure lamp and alarm will be activated. also activation of the abs telltale when the abs is not properly functioning does not always occur. | |||||||||||||||
| Consequence Summary | At night the instrument cluster lights may fail and the driver may not be able to see the instrument panel gauges and the brake warning light indicator which could increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Workhorse is conducting the owner notification and remedy for this campaign and reprogram the instrument panel cluster free of charge. owners may contact workhorse at 1-877-246-7731 or fleetwood at 1-800-322-8216. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 06V388000 | FLEETWOOD ENTERPRISES, INC. | from 01/02/2004 to 08/22/2005 | V (Vehicle) | 7858 | 09/01/2006 | MFR | FLEETWOOD ENTERPRISES, INC. | 10/04/2006 | 10/12/2006 | |||||||
| Defect Summary | On certain motor homes built on workhorse chassis and equipped with general motors 8.1l v8 engines, improper hardening during the heat treatment process can cause the fuel rail pulse damper retainer clip to fracture, resulting in inadequate retention of the damper. if the damper becomes loose, fuel could be pumped by the fuel pump into the under hood area. | |||||||||||||||
| Consequence Summary | In the presence of an ignition source, a fire could result. | |||||||||||||||
| Corrective Summary | Workhorse is handling the owner notification and remedy for this campaign (please see 06v225). dealers will replace the fuel rail pulse damper retainer clips on these engines free of charge. owners may contact workhorse at 877-294-6773 or fleetwood at 1-800-322-8216. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration | |||||||||||||||
| EQUIPMENT - MECHANICAL - JACKS | ||||||||||||||||
| 03V344000 | FLEETWOOD ENTERPRISES, INC. | from 09/06/2002 to 07/22/2003 | V (Vehicle) | 1100 | 10/03/2003 | MFR | FLEETWOOD ENTERPRISES, INC. | 09/16/2003 | 09/26/2003 | |||||||
| Defect Summary | On certain motorhomes built on workhorse chassis, the hydraulic hose operating the leveling jack system was routed so it places the hose too close to the engine exhaust. the hot exhaust can cause the hydraulic hose to melt or abrade, releasing hydraulic fluid. | |||||||||||||||
| Consequence Summary | If the hydraulic fluid should ignite by an exhaust gas recirculating tube or other heat source, this could cause a fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace damaged hoses and relocate the affected hydraulic lines. owner notification is expected to begin october 3, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact fleetwood at 1-800-322-8216. | |||||||||||||||
| Notes | Fleetwood recall no. 30908.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 07V120000 | FLEETWOOD ENTERPRISES, INC. | from 04/01/1997 to 07/31/2003 | V (Vehicle) | 167096 | 05/10/2007 | MFR | FLEETWOOD ENTERPRISES, INC. | 03/19/2007 | 03/20/2007 | |||||||
| Defect Summary | Certain motor homes and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | Release of coolant under certain conditions could ignite and result in a fire. | |||||||||||||||
| Corrective Summary | Fleetwood will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or fleetwood at 1-800-322-8216. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| 08V320000 | FLEETWOOD ENTERPRISES, INC. | from 04/01/2003 to 11/30/2006 | V (Vehicle) | 70101 | 10/24/2008 | ODI | FLEETWOOD ENTERPRISES, INC. | 07/15/2008 | 07/15/2008 | |||||||
| Defect Summary | Fleetwood is recalling 70,101 my 2003-2007 southwind, pace arrow, bounder, flair, storm, fiesta, terra gas class a motor homes; bounder, discovery, providence, excursion, expedition, revolution, american eagle, american heritage, american tradition diesel class a motor homes; jamboree tioga class c motor homes; and prowler, wilderness, terry, mallard, pioneer, pride and triumph conventional and fifth wheel travel trailers equipped with a two-door refrigerators manufactured by the dometic corporation. the refrigerator may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Fleetwood is working with dometic to repair these refrigerators (please see 08e032). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or fleetwood at 1-800-322-8216. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| 03V452000 | FLEETWOOD ENTERPRISES, INC. | V (Vehicle) | 60877 | ODI | FLEETWOOD ENTERPRISES, INC. | 11/04/2003 | 11/14/2003 | |||||||||
| Defect Summary | On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. an electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a jumper or jump wire. this may cause the oven to activate without pressing any key pads. | |||||||||||||||
| Consequence Summary | An electrical short can occur causing the oven to activate without pressing any key pads. this could result in excessive heat, smoke, or possibly a fire. | |||||||||||||||
| Corrective Summary | Samsung will notify customers and repair the panel free of charge. in the meantime, consumers should unplug their microwave, if possible. if the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or fleetwood at 1-800-629-8454. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration | |||||||||||||||
| SERVICE BRAKES, AIR | ||||||||||||||||
| 09V198000 | FLEETWOOD ENTERPRISES, INC. | V (Vehicle) | 509 | 05/01/2009 | ODI | FLEETWOOD ENTERPRISES, INC. | 06/02/2009 | 06/01/2009 | ||||||||
| Defect Summary | Fleetwood is recalling 509 my 2001-2008 class a motor homes equipped with axles that include bosch zops or zoht pin slide hydraulic disc brakes. when combined with occasional or seasonal vehicle operation may experience calipers sticking in the applied position. this can result in abnormal heat generation at the wheel end causing brake drag. the driver would normally have warning of the brake drag if undetected by the driver. | |||||||||||||||
| Consequence Summary | The driver would normally detect the brake drag but if undetected the temperature increase at the wheel end can eventually lead to soft pedal conditions due to brake fluid boil, and possible extended stopping distance increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the necessary components free of charge. workhorse is handling the remedy for this campaign please see 09v-110. the manufacturer has not yet provided an owner notification schedule. owners may contact workhorse at 1-877-246-7731. workhorse will conduct the owner and dealer notification. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| TRAILER HITCHES | ||||||||||||||||
| 04V352000 | FLEETWOOD ENTERPRISES, INC. | from 11/01/2002 to 03/23/2004 | V (Vehicle) | 8969 | 08/23/2004 | MFR | FLEETWOOD ENTERPRISES, INC. | 07/20/2004 | 07/20/2004 | |||||||
| Defect Summary | Certain motor homes equipped with draw tite hitch receivers may be missing one or more welds between the hitch receiver box and the bottom support plate. | |||||||||||||||
| Consequence Summary | The welds could break, allowing the hitch receiver box and the towed load to separate from the towing vehicle, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the hitch receiver. the recall is expected to begin during august 2004. owners should contact fleetwood at 1-800-322-8216. | |||||||||||||||
| Notes | Fleetwood recall no. 40715.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 0251 | 12/01/2004 | 10014720 | Air intake baffle procedure/installation which may be susceptible to stalling or sputtering during heavy rains or when water is sprayed directly at the front end. the check engine light may illuminate also. various models including fleet | 05/06/2005 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||
| PE06005 | FLEETWOOD ENTERPRISES, INC. | 01/20/2006 | 05/02/2006 | INADVERTENT SLIDE-OUT EXTENSION MOVEMENT | ||
| This investigation was opened based on odi's receipt of a congressional letter on behalf of a constituent.the constituent reported incidents where the slide out room of his motor home would inadvertently move (extend) during highway use.odi was concerned that a fully extended slide out would degrade the vehicle's dynamic handling characteristics and/or possibly impact an object or another vehicle, resulting in a crash.odi contacted fleetwood and discovered that slide out rooms were installed in motor homes, travel trailers and folding trailers. as part of the investigation odi visited a rv show and the fleetwood paxinos plant to examine slide outs in various new make and model vehicles and gain an understanding of how the systems work.during the investigation odi learned that there are two methods used to extend slide out rooms.some manufacturers use hydraulic systems and others, such as fleetwood, use an electric motor. (continued on page 2) | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 07/01/2004 | 1100 | 5 | |
| While driving at any speed the trailer stalled. trailer was serviced 4 times, and is currently at the dealership for this problem, in which the fuel pump relay was replaced. *ak | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 11/01/2010 | 24127 | ||
| Tl-the contact owns a 2004 fleet wood southland motor home. there was a recall nhtsa#09v198000; component: service brakes, air which is for the caliper that was cracked, over heating and sticking. this also causes the rotors to crack and his vehicle undrivable. he took the vehicle to the dealer for the recall and after they replaced the caliper they found additional damages to other brake components such as the rotors. they are charging him double to repair the other brake damages which should be a part of the recall. the manufacturer was contacted who stated they will not replace the rotor because there are not under warranty he has to pay for the cost. the failure mileage was 24,127....mw | |||
| 08/12/2010 | 9000 | ||
| Tl. contact owns a 2004 fleetwood southwind motor home. the contact stated while driving 55 mph the contact smelled a strange scent from the brakes and the abs light came on. the contact called the manufacturer and they informed the contact to take the vehicle to a dealer for a diagnostic test and if the test does not show results of brake damage the contact will be responsible for the repairs. the contact stated their are numerous complaints regarding the brakes and feel the manufacturer is not doing anything for the customer even though the service brakes, airare on recall ( 09v198000). the contact stated the vehicle is no longer safe to drive. the failure mileage was 9,000. jo | |||
| 09/15/2009 | 21300 | ||
| Tl*the contact owns a 2004 fleetwood southwind rv. while driving at approximate speeds of 30 mph, there was a burning odor coming from the brakes. no repairs made to the vehicle. the failure mileage was approximately 21,300 and the current mileage was 21,500. | |||
| 07/14/2009 | 12000 | ||
| Tl*the contact owns a 2004 fleetwood south wind. the contact received recall#50901-c from workhorse in regards to the hydraulic brake failure. the abs light illuminated due to the left rear brake caliper failure which burned the abs sensor in june 2009. on august 14, 2009, the right rear brake caliper also failed. the rv motor home is being repaired by the dealer. the failure mileage was 12,000 and the current mileage was 12,500. | |||
| 07/26/2009 | 14194 | 1 | |
| Brakes,calipers,sensors in rear lost southwind 2004 workhorse chasis will only cover 32 percent of bill because we didn't take it to a workhorse tech. the brakes were weak we were afraid to drive to far on the hwy. we didn't know we had to take it to a workhorse tec. there is going to be a recall so the should pay entire bill regard less. *tr | |||
| 02/17/2009 | 18542 | 1 | |
| On 2/2/06 had southwind motorhome in to shop with complaint of strange brake noise and abs light being on. other issues also. on 09/18/08 had motorhome in to shop with complaint of abs light being on. had other issues also. abs light came back on as soon as we left the repair shop. my understanding was that the fix was to replace the circuit bard and was too costly and not needed. on 2/17 /09 motorhome smelled of overheated brakes on narrow winding flat road. we pulled off in only spot available and waited for it to cool down about 3 miles from our intended camping spot. 1/4 mile from camp ground lost most of brakes. drove on into campground at about 5 mph in low gear. noted fluid on front left wheel. called our extended warranty office, united states warranty corp. policy had been purchased at time of vehicle purchase. they directed us to local repairman. he said the brakes had stuck and the brake fluid had boiled. he could not handle the repair work. warranty company then agreed to use ltm truck and rv repair shop about an hour away in coos bay oregon. motor home was towed. driver noted burnt sensors and told me my abs light must be on. repairs were made and total cost was $2414.75. replaced front pads, calipers, hub cap, bearings races, wheel seals, counter shaft bearing, rear brake pads, calipers, wheel seals, scotseal, turned rotors, abs sensors. drilled bell crank for grease fitting. extended warranty company refused to pay any of costs, stating they had determined a stuck bell crank had caused the brake pads to stick and they do not cover that part or damage caused by the bell crank. on 05/22/09 received interim notice from workhorse custom chasis that some of their products may experience caliper sticking. they state they have not determined what the final remedy will be. workhorse advised us to watch for brake problems and if they determine our motor home was affected by the future recall we will receive notice when it happens. *tr | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 02/19/2005 | 0 | 5 | 10/09/2004 |
| I have an 2004 southwind motor home. when i was at the dealer i was being advised on how to open the escape window in the bedroom. after opening the latches the person had to hit the window and push on it many times. i do not believe my wife could have opened this window if there was a fire. also the arms on this window bend when trying to open the small window for air. please check this before we loose someone and get the windows replaced. *ak | |||
| TRAILER HITCHES | |||
| 08/26/2004 | 13000 | 1 | 10/03/2003 |
| Dealership refused to honor recall 04v352000 because the motor home weld was cracked but didn't break yet.*ak | |||
| UNKNOWN OR OTHER | |||
| 07/30/2004 | 1633 | ||
| After numerous times complaining, i was told to spray the jacks with wd-40. i still have to do this several times a trip. if i forget to, the jacks don't come up and drag on the ground | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CA | NORTH HILLS | 91343 | NEIL'S MOTORHOME | 818-891-0786 |
| WI | CHIPPAWA FALLS | FOX RV |