Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
98V190000FORD MOTOR COMPANYfrom 10/01/1987 to 11/30/1989V (Vehicle)14000012/11/1998ODIFORD MOTOR COMPANY08/11/199808/27/1998
Defect SummaryVehicle description: mini vans originally sold or currently registered in the following states: alabama, arizona, arkansas, california (10 southern counties of los angeles, orange, san bernadino, san diego, riverside, ventura, santa barbara, san luis obispo, imperial, and kern), florida, georgia, hawaii, louisiana, mississippi, nevada (clark county), oklahoma, south carolina, and texas, and in the u.s. territories covered by the federal statutes. the upper portion of the fuel tank can develop small cracks due to extended exposure to very high ambient temperatures. fuel vapor or leakage could occur at these cracks.
Consequence SummaryIf an ignition source is present, a fire could result.
Corrective SummaryDealers will replace the fuel tank, regardless of mileage, through march 31, 2002. this coverage will only be for structural cracks at the top of the tank and will not include other damage caused by an accident or road debris.
NotesOwner notification began december 9, 1998.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
98M0312/01/1998615140Owner notification program involving the fuel tank on affected vehicles which can develop cracks at the upper portion of the tank as a result of extended exposure to very high ambient temperatures. *tt01/02/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
10/15/2003147700
 Gas tank was recalled 12/98 under 98mo3. gas tank did develop cracks and was replaced by ford in 8/01. replacement gas tank developed cracks in 9/03. the local ford dealership that performed original warranty work states the replacement gas tank has failed because of manufacturer's defect. but ford refuses to replace gas tank again, even knowing their local dealership states this is a ford product defect. basically, ford realized it had a defective part (gas tank), offered a remedy to fix the defective part, but the remedy failed in the same way as the original defective part. ford says it is no longer their responsibility.
12/15/19980
 Fuel is being waisted into motor, causing to flood out badly. *ak
12/28/1998110/01/1995
 The quick release coupling on the fuel line and the intake manifold disengaged, causing the vehicle to catch on fire. *ak.et.
 Fumes get into vehicle, causing sickness. can small gasoline fumes inside and outside of vehicle. *ak
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
04/17/1996107/01/1994
 I would be driving the van down the road at a speed of 30-40mph and the engine would go dead without warning. the dealer ran the computer codes and found nothing, but the problem was still there. after three fuel pumps, ....ect, the only thing that was not replaced was the onboard computer. i got a second hand computer for the van and went to install it. when i unplugged the old computer i found the problem, the heat of the engine compartment and age cause d the plastic coating on the wiring harness to shrink. when the van hit a bump in the road the computer would short out, leaving no codes and a dead engine. i emailed ford, they left no commeton this. thank you. *ak
 Vehicle had a fuel leak that was fixed . after it has been repaired the fuel pump has gone bad again. dealer has been contacted. *ak
09/13/19943
 Electric fuel pump makes noise.
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
02/11/19961
 Gas line leak.
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
02/11/19961
 Fuel injector failed.
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
11/25/20031870001
 The consumer stated she never received the recall notice # 98v190000. the recall was in reference to the upper portion of the fuel tank cracking. the dealer stated this recall expired on march 31/02 and will now cost $700.00 to fix it. *nlm
120000107/25/1991
 The van was unable to pass state inspection due to a gas leak from the top of the fuel tank. there was a fuel tank crack recall, but the vehicle identification number was outside the remedy scope. *jb *mr *nm
10/13/20031440002
 Consumer is still having problems with fuel tank leaking after recall 98v190000 repairs were done. consumer smells gas fumes inside vehicle . *ak *nm
1178141
 Gas tank defect stated in recall 98v190000 occurred after the recall repairs were performed.*ak
06/01/2001106/01/2095
 When i received my recall notice, about the possibility of cracks in the tank, i took the vehicle to bev smith ford. they informed me there was nothing wrong with my fuel tank, and dismissed my inquiry. since that time, i have not been able to fill my tank with more than $6.00 worth of gas, or it leaks. i have no confidence in bev smith ford, and i'm moving to jacksonville, florida and would like to have it re-inspected. the manufacturer gave everyone until march 31, 2002 to have this problem addressed, however, due to the fact that bev smith ford did a lousy inspection, and i have been leaking fuel ever since, i would like some help resolving this matter once and for all. the van is now leaking worse than it was before, and i have already complained, therefore, i would like to know what rights i have to have the fuel tank replaced, at the manufacturer's expense, since my initial complaint was ignored@! thank you for your assistance! barbara l. gould. *ak
 Upper portion of fuel tank developed small cracks. there is recall 98v190000 on vehicle's make/model; but, this vehicle is not included in recall due to vin. please provide further information.*ak
07/01/2000
 Contacted ford at 800-392-3673 initially was told no recall, quoted recall number then told vin not a good number, put on hold then disconnected. called back, different person said the vin wasn't complete, no record of vehicle in system. told to call local dealer. called and set appointment for next monday. hey. i just bought this(private party) filled the tank first time and it leaks like crazy. what is going on with these ford people?? am i going to have this same bull at the dealer? is this a mandated recall for an extreme safty issue and if so why the runaround???*ak
02/01/2000
 Fuel tank is leaking when the tank is more than half full. this particular vin# is a part of manufacturer's recall 8767. but, dealer refuses to replace the tank because tank does not have any cracks. *ak
12/01/1999
 While filling fuel tank at a service station, tank split and caused fuel to spill on consumer from the waist down. dealer / manufacturer notified. *ak
1
 Consumer took vehicle to dealer for repair of the fuel tank for leakage. the fuel tank had not been replaced and dealer stated that ford left it up to the dealer to determine if it needed replacing. the dealer only replaced the parts around the fuel tank and the consumer still smells fumes in and around vehicle when the tank is filled. nlm
04/11/1997
 While driving can smell gas getting into the vehicle.there is a crack in the tank which is causing the gas to leak out of the tank. *ak
01/14/1995201/01/1988
 I have reported this danager to the nhtsa in the pass help!
 When the vehicle is on rough pavements and going up on an incline fuel leaks from the tank. a recall has been issued under a recall, however this vehicle was not included. the dealer has been notified. *ak
10/22/1999
 There is a leakage within the gas tank. gas is leaking from the cracks. *ak
03/03/1999
 Recall 98v190000 ford/fuel tank cracks; fuel leaks from the top of the fuel tank when the tank is full. the problem has gotten worse over the last month. the dealer /manufacturer was contacted about the problem. consumer was informed that van was not included in recall because of the state. van was originally registered in the state of california. *ak
 Recall 98v19000o states that dealer will replace tank, but dealer only installed gasket shield. *ak *ml
01/08/1999
 Consumer smells gas anytime vehicle is filled up to 3/4 tank. summer time consumer smells fumes all day, consumer took vehicle to dealer, and they took tank down and inspected it, they found no cracks. the dealership said that the threads that are screwed down into tank were cracked. *ak
03/01/1997103/01/1988
 Fuel tank recall consisting of manufacturer's recall #98m03/ nhtsa recall #98v190000 states that fuel tank is to be replaced because they may eventually crack. consumer says that only the seals on the tank were replaced by the dealer because the tank was only leaking from a seal. *ak
 Dealer did not perform the proper work that was supposed to be done to repair the recall problem. the recall is for the gas tank, manufacturer recall #98m03, nhtsa recall #98v190000. *ak
01/08/1999
 While driving at 35 mph noticed door light from the side door, and there was a clicking noise coming from vehicle. consumer could smell gas in the vehicle while driving, and there was a leakage coming from the gas tank. when putting gas into the tank, gas will leak out from the tank. *ak
12/05/1998
 Consumer has received a recall letter about the fuel tank recall #98m03. consumer has taken vehicle to dealer, dealer refuses to fix the recall. *ak
06/06/1996
 Consumer has been experiencing problems with fuel tank leaks. the consumer fell under recall number 98v190000. when the consumer took vehicle to be serviced, the mechanic told them that vehicle wasn't leaking at the time. the manufacturer has been contacted. *ak
12/15/1998
 Consumer complained tha t dealer refused to honor mfr. recall notice #98m-03 because they have not received any notification concerning mfr. recall. *ak
08/15/199807/01/1995
 On august 15, 1998, my husband and i were exiting off of 575 southbound at hwy. 92 and someone came up beside me and screamed at us to get out, the van is on fire. we got out and someone has called the fire department and they came out and put the fire out. it had burned the inside of the floor where the console is, and the engine parts are all melted and one of the firemen found some type of fuel cannisters on the ground. i had just left the gas station, i had just filled the fuel tank.
106/01/1989
 The gas tank leaks.
1
 Top of gas tank cracked, causing leak.
101/01/1997
 Gas leaks from top of tank when tank is full.
 Owner states that while filling vehicle with gas gas tank leaked. investigation no. ea96-030. *ak
12/01/199611/11/1987
 When filling the vehicle with fuel to the maximum the consumer noticed fuel is leaking from the tank. *ak
05/01/1995
 Consumer noticed fuel leaking from the fuel tank, consumer contacted the dealer, dealer replaced the fuel tank, cause of the leak is unknown. *ak
03/19/199602/01/1988
 The fuel tank has a crack in it and gas leaks out.- *ak
01/01/1996
 Fuel tank leak, when filling the tank and when it is over half full, the fuel tank will leak and a smell of fumes will enter vehicle. cause unknown. *ak
07/15/1996
 The plastic fuel tank cracked on the top part, causing a fuel leak. the tank was replaced once. the same problem took place with the replacement tank. *ak
06/01/1996
 Pe96-050 active, fuel tank failure, cracked fuel tank causing a leak. *ak
08/25/1996112/01/1987
 Gas tank leaks when filled.
04/01/1996101/01/1988
 Gasket between fuel tank and fuel tank filler pipe failed, causing gas to leak onto floor when tank was full.
02/12/1996
 When you fill the gas tank the tank leaks gas only when you fill the gas tank. tt
08/11/1995
 Fuel tank is leaking; according to mechanic, defect in plastic fuel tank; could cause fire. tt
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
06/01/1998
 Recall 98v190000/fuel tank crack: fuel and fume leakages coming from the filler neck when refueling. dealer/manufacturer notified, and informed consumer that vehicle was not cover under recall due to vin. please provide any further details. *ak
11/03/1997
 When the fuel tank is 3/4 fill it leaks from the filler neck. the dealer/manufacturer are aware of the problem. the problem has not been corrected. *ak
08/27/1998
 Recall 98v190 while fueling the vehicle , the gas leaks from the vehicle, but there are no cracks or holes in the system. cause unknown. please priovide further information. *ak
 Fuel tank is leaking at the filler neck or in origin of the connection underneath. owner not able to get clear view under vehicle. pe96-050. *ak
01/01/19921
 Gas tank leaks at filler neck when full. *dh
09/22/1995
 Fuel system leakage, when filling gas tank, fuel would leak from the filler pipe. tt
FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY
12/12/2002
 Nhtsa#8767-98-v-190-000 fuel tank cracks: consumer states can smell strong chemical fumes throughout out the vehicle. mr herrera. dealer will replace the fuel tank regardless of mileage through march 31, please provide further information. ts