Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
9919609/20/19996090087Information on identifying non-approved / alternate refrigerants which could cause safety, and performance concerns if installed in ford a/c systems. *tt03/08/2000
984803/02/1998601269Announcing the ford oem air conditioning retrofit kit availability. *yc07/16/1998
95161408/01/199545955Air conditioning-poor performance even though a/c system is functioning properly service tips. *sd04/25/1996
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
9912906/14/1999606460Experiencing a whine / buzz type noise in the speakers of the entertainment radio or two-way radio on vehicles with an in-tank electric fuel pump. *tt08/24/1999
987304/13/1998601341Experiencing a whining / buzzing noise in the speakers of the entertainment radio or two-way radio. *tt07/24/1998
EQUIPMENT - MECHANICAL - WRECKER AND WHEEL LIFT DEVICES
985A1203/18/1998601010Recommended guidelines for towing behind recreational vehicles. *tt06/29/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT - ELECTRICAL
02/04/19971
 Rear anti-lock signal light computer shows up continuosly when ignition is on and stays on until ignition is disengaged.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
05/06/2002103/01/2092
 I went to firestone in st. joe, mo and had my air conditioning recharged after 9 years of driving my van. they told me that i needed to replace a hose on the front of the vechical and that they needed to then add freon to the system. that was in july 19, 2001. it didn't seem as cold as it had before but it was ok. then when i needed the air this summer i had none. they said that the hose that they installed they latter were told wouldn't hold the pressure (i think) but that now sence it was over 6 months they wouldn't or couldn't do anything. it cost me $304.07. they say that you people knew about this problem. what the hell is going on?*ak
08/27/200005/01/1998
 A/c was inoperative when vehicle was purchased from dealer. dealer repaired a/c as condition of purchase. a/c failed again about a month after repair and has been inoperative since. rear differential started making a low whining noise that became a loud whining noise after a couple days. ended up replacing whole rear axle assembly and differential from salvage yard myself because it was much less expensive than what the repair place wanted. transmission began slipping during acceleration. after a couple days it quit moving the vehicle completely, as if it were in neutral. i replaced the transmission with one from a salvage yard since, once again, it was the least expensive way to go. the heater core recently began to leak inside the vehicle and steam up the windows. the heater core has been capped off and not yet replaced. finally, just two days ago the engine began running very rough and intermittently stalled. looking under the hood revealed there was no water in the radiator. upon reservicing the radiator and starting the engine water was noticed pouring out of the exhaust pipe. i can only presume either the head gasket has failed or the cylinder wall is cracked permitting the coolant water to enter the combustion chamber. the vehicle is currently undriveable and parked while my wife and i try to figure out how to afford to fix yet another problem with this piece of trash ford aerostar.
07/06/2000
 Vehicle caught on fire. fire marshall & insurance company said the cause seem to be the a/c blower motor fan. dealer is looking into the probable reason.*ak
04/11/1997502/01/1991
 Air conditioner leaks.
01/17/19967
 Rear air conditioner panel fell off. *sd
01/17/19967
 Air conditioner compressor failed 2 times. *sd
01/10/19960
 Air conditioner inopertive. *sd
 Air compressor failed causing carbon particles to knock out entire system. tt
01/06/19956
 Air conditioning compressor failed.
EQUIPMENT - MECHANICAL - CARRIER/RACK
01/04/1999110/01/1991
 Spare tire located under rear of vehicle is held up by a cable. the cable broke while sitting in the driveway. the spare tire fell to the ground. i hate to think what would have happened if i was driving 65mph when it fell. dealer did not seem interested.
07/01/199709/01/1993
 Spare tire rack cable rusted causing tire to fall off.
07/10/1995
 Factory roof rack broke when in use sending debris onto highway; screw that holds roof rack down is less than an inch, very small; roof rack bar came loose. tt
08/20/1995
 Spare tire cable broke, resulting in tire bouncing out into the road hitting another vehicle. tt
 The luggage rack came apart and the luggage fell off . tt