Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 05/10/2005 | 189000 | 1 | 02/15/2004 |
| Air bag light started flashing constantly, then horn and cruise control stopped working. noise in column sounds like loose wires flopping. | |||
| 06/01/2004 | 1 | ||
| The consumer was involved in an accident in her 1993 ford aerostar in which the vehicle rolled four times. none of the vehicle's air bags deployed. *nm the consumer sustained life threatening injuries including a broken bone in her back. the manufacturer was contacted but the consumer has not received a response from them. *nm | |||
| 10/01/2002 | |||
| Consumer states that air bag light came on. checked by dlr who advised that air bag fuse is bad and air bags will not deploy if needed. *mr | |||
| 07/24/2002 | 1 | 10/01/2093 | |
| Our daughter was rear-ended while she was stopped at a stop light. the car that hit her was going 50mph.our van was pushed into a lincoln in front of her. the airbag did not deploy and the driver's seat was broken . we bought the van brand new and have always bought ford cars because of their advertised safety features. my daughter has suffered continued pain. both physically and mentally. nlm | |||
| 06/16/2002 | |||
| There was a design flaw in steering column. wire ribbon ring that's inside of steering column, which gives power to air bag/ cruise control, and horn has cracked as a result of ribbon being too short and folded over, vehicle had no horn/no cruise control or air bag.dealer contacted.*ak | |||
| 09/01/2001 | 2 | 02/01/1993 | |
| We have had to replace the clock spring mechanism for the second time in the past 14 months. the clock spring controls the air bag as well as the cruise control and other electrical functions on the steering column. the fact the clock spring controls the air bag is a safety issue which needs to be addressed by either a better clock spring or free replacement by the maufacturer. it has cost me over $200 to have this replaced this last time, over $400 the first time because i also had to have the turn signal switch replaced as well.*ak | |||
| 03/01/2001 | 1 | ||
| Cruise control/horn have failed, and airbag light flashes. on/off. all failed at the same time. *ak | |||
| 02/20/2000 | 12/01/1993 | ||
| Front seatbelt malfunctioned, causing the seatbelt not to retract, which won't protect the occupant in event of a crash. also, airbag light came on, indicating a problem with the air bag system. ford/dealer have refused to cover the repair of either mechanism. *ak *ml | |||
| Horn stopped working/cruise control malfunctioned, and airbag warning light came on, all at the same time. dealer has not seen vehicle. *ak | |||
| 11/15/1998 | 1 | 08/01/1995 | |
| Cruise control/horn quit working/airbag light flashes, and smoke came from steering column at ignition switch. *ak | |||
| 05/01/1999 | |||
| Ie97027, airbag light comes on and off while driving, indicating there is a problem with the airbag system which may deploy unexpectedly and cause a crash, or may not deploy in event of a crash and won't protect the occupant. please provide further information. *ak | |||
| 05/06/1997 | 1 | 03/01/1993 | |
| Airbag indicator flashing on and off. dealer says its a failed clock spring. airbag not functional. *ak | |||
| 05/01/1998 | 1 | 11/01/1997 | |
| No summary included for this vehicle. | |||
| Air bag will not work due to air bag clock switch located in the steering column. consumer says that she should not have to pay the replacement cost. *ak | |||
| 04/13/1998 | |||
| While driving the airbag deployed, causing the van to collide with another vehicle. driver sustained minor injuries. the dealer has not been notified. *ak | |||
| AIR BAGS - FRONTAL | |||
| 120000 | |||
| The vehicle went over a puddle of water and lost control.. driver's side seat belt unfastened at that point. vehicle then rolled over four times. upon impact, air bags did not deploy. driver was ejected through the windshield, and sustained a broken collar bone and three broken ribs. also passenger in the front seat sustained internal head and back injuries. *ak | |||
| While driving 45mph the vehicle had front end collision and frontal air bag did not deploy. causing injuries. ts | |||
| 06/01/2002 | 1 | ||
| Consumer states collided with another vehicle in the rear travelling approx 70mph. the driver's airbag did not deploy. mr | |||
| 06/26/2002 | |||
| At 45mph vehicle crashed. upon impact, airbags did not deploy. cause unknown dealer notified. *ak | |||
| While driving at approximately 65-70 mph hit a deer head-on , driver's side airbag did not deploy which could have caused injuires. vehicle was totaled. *ak | |||
| 05/31/1999 | 1 | ||
| Traveling 45mph down the mountain when vehicle in front failed to signal. had applied the brakes & vehicle started to hydroplane & rearended the other vehicle. upon impact, driver's air bag did not deploy. the vehicle was considered totaled. *ak *ml | |||
| 03/01/1999 | |||
| Ie97027, the airbag indicator lamp stays on which indicates that driver's air bag may deploy unexpectedly or not deploy in event of an accident, which wont protect the occupant in event of an accident. please provide further information. *ak | |||
| 03/08/1999 | 0 | ||
| Consumer was in an accident, and air bag did not deploy. *ak | |||
| Consumer was traveling from 30 to 35 mph depressed the brake pedal vehicle continued to move, causing the consumer to hit a tree head-on. the driver's side air bag did not deploy, resulting in the occupant hitting the steering column. *ak | |||
| 08/22/1997 | 1 | ||
| The airbag system malfunctioned, causing the srs light to intermittently to come on and off. cruise control and horn is inoperative which can cause unexpected deployment and no use of the horn. dealer said it needs a clock spring. *ak | |||
| 07/01/1997 | 0 | ||
| Consumer involved in an accident and air bags did not deploy. passenger had seat belt on on hit her head on windshield, causing a slight concussion and other injuries. driver and third passenger sustained bumps/bruises. *ak | |||
| 03/20/1997 | |||
| Consumer was invovled in a rear end collision travleing about 20 mph and the driver's side air bag did not deploy. *ak | |||
| 12/08/1996 | |||
| Vehicle involved in a frontal collision, impact 12:00 position, speed 45mph, driver's side airbag did not deploy. ak | |||
| 10/26/1996 | |||
| Consumer was in a crash and the driver's side air bag did not deploy. please describe . *ak | |||
| 04/29/1996 | 1 | ||
| No deployment of driver's air bag in above accident. *ak | |||
| 02/28/1995 | 8 | ||
| No deployment of driver's air bag during accident, resulting in injury. *ak | |||
| 01/11/1996 | |||
| The vehicle was hit in the front and the airbag did not deploy. she was going 30mph. please describe. tt | |||
| 10/12/1995 | |||
| The vehicle in a frontal collision at 40mph and the airbag did not deploy. tt | |||
| 08/10/1995 | |||
| Driver's side airbag failed to deploy at a 12:00 collision while travelling at 30mph. tt | |||
| 04/20/1995 | |||
| Had accident, both sensors went off but air bag did not deploy. tt | |||
| 01/30/1995 | 1 | ||
| Air bag did not deploy during frontal collision. tt | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| Air bag sensor has malfunctioned ,causing airbag light to stay illuminated while the vehicle is in operation. dealer and manufacturer have been notified. *ak | |||