Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 9747 | 02/17/1997 | 51689 | Frame- rivet replacement with bolts- service tips. *jd | 06/27/1997 | |
| STRUCTURE - BODY - BUMPERS | |||||
| 9832 | 02/16/1998 | 600586 | Front and rear bumpers made of xenoy plastic have had the conductive primer removed from service parts. *yc | 05/27/1998 | |
| STRUCTURE - BODY - DOOR | |||||
| 99-8-15 | 05/03/1999 | 606419 | Subject regarding door trim panel replacement - service tip. *tt | 01/05/2001 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||||
| BC0822961010 | 10/10/1996 | 50417 | Concerns w/ liftgate opening efforts &/or the liftgate not staying open, especially in cold ambient temps. *tt | 04/24/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| 11/30/1994 | 0 | ||
| Trim rattles. *tt | |||
| 01/06/1995 | |||
| Purchase van brand new and found that van body damage. tt | |||
| STRUCTURE - BODY - DOOR | |||
| 2 | |||
| Sliding door inside panel had loose screws. this caused the panel to depress the lock switch. it would jam & could not be opened from the inside. could open from outside with remote control. screws for the panel were replaced by owner. had not taken vehicle to dealer to check panel. *ak | |||
| 1 | 11/01/1995 | ||
| Sliding door does not latch properly causing the door adjar light to illuminate, door guide is misaligned or weak causing it to crack and break. *mjs | |||
| 12/10/1998 | 3 | 11/01/1995 | |
| I already submitted this form earlier today, but i realized i made some errors on the form so here is an updated form with the correct information. as i explained on the first form, there are two related problems which have been occurring with our ford aerostar mini van. the first problem is that the sliding side door does not close properly because the door guide-track is defective and has broken at the point where it attaches to the vehicle body behind the latch strike-pin. we had this repaired in december of 1998, but it has broken again only 15 months after the first repair. the other problem is failure of the electrical system, which is related to the door defect, because sometimes when the door is not latched properly, the door-ajar light comes on and makes a terrible grating/buzzing noise and at the same t ime causes all the electrical systems to fail. the turn signals, windshield wipers, fan , radio, etc all freeze-up. this has happened twice while driving, and twice the ignition froze and i could not start the van. i had to turn off the key and restart it to get everything working again. these electrical failures are clearly linked to the sliding door problem because the only occur when the door-ajar light is flashing and making that grating sound when the door is not properly closed. *ak | |||
| 01/01/1901 | |||
| No alarm for the side door entry. side doors cannot be opened with a key. wheelchair tie down system is installed sideways--should be facing forward. | |||
| 09/10/1997 | 1 | 03/08/1995 | |
| Sliding door not closing properly due to failure of the door track. | |||
| 01/11/1996 | 1 | ||
| Door ajar warning buzzer inoperative. *aw | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 01/01/1996 | 1 | 11/01/1995 | |
| On our ignition key turn the ignition can be turned on without a key in it and it rotates round and round. on our sliding door the screws keep falling out @ the door keeps coming off track and it always shows door ajar. i think this is unsafe and both need a recall on them. *ak | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 06/01/1998 | 2 | 09/01/1995 | |
| The rear cross member that supports the engine/transmission and transfer case sags down about 1 inch or more, causing the steel bolt to rest on the steel frame. the original support bar failed along with 2 replacement bars. the owner is experiencing the problem again. the replaced part does not correct the problem. replacement part # fmcf09z6a023c. *ak consumer states that this part is defective and it can not support the weight of the engine, transmission, and the transfer case, the soft rubber gromets on each side will sag until the steel bolt rests on the steel support. *slc | |||