Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 9852 | 04/13/1998 | 601290 | Information on tire company telephone numbers for customer assistance. *yc | 07/17/1998 | |
| BC5195961001 | 10/01/1996 | 50472 | Firestone p235 tires may exhibit a high frequency vibration at 65-75 mph. *tt | 04/24/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 10/20/2010 | 4000 | ||
| Tl- the contact owns a 1996 ford bronco with indico thornbird 385* 14 * 16 tires(na) dot number kpbc80507. the tires were having a vibration in them, so the contact to the vehicle to have the tires rotated. during the rotation the contact was told that the lining inside of the tires was curling up. the contact stated this was on all for tires. the manufacturer insists this has not been an issue. the failure mileage of the tires was 4000.rl | |||
| 10/05/2006 | 1 | ||
| I bought 4 tires from sullivan tires in scarborough, maine on route 1. i paid for the upgraded quality tires by their recommendation. the tires were guaranteed for 25,000 miles. after 14,000 miles, one of the four tires began to have irregular wear until one side of the tire was completely bald. the other 3 tires are still like new. i brought my vehicle in to them assuming that they would replace this tire. they told me to come back next week, they were too busy. i explained the entire situation to them, but when i returned the next week, the same person had forgotten all about my issue. i explained it again. i had to leave my truck for them to look at the tire. i had a friend pick me up. i left my phone number for them to contact me and after 3 hours when i did not hear from them i called. they did not or would not replace this tire. they accused me of many things that were not true, like i had new tie-rod ends put on, did not balance them, did not have enough air in it, etc...i spoke first to the assistant manager, then to the manager without any resolution. they asked me to bring it back for another day next week so they could do a alignment check. they were not going to align it, just check it. but by this time, i did not trust them and did not want to waste another day without my vehicle. they did not stand behind their tires or their warranty on the tires. i am disgusted and i feel that other consumers should be warned before considering sullivan tires. i plan on taking them to court. *nm | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| Spare tire locking mechanism does not remain securely locked which could cause the spare tire to come off. please give any further details. *ak | |||
| TIRES - TREAD/BELT | |||
| 04/19/2000 | 1 | 01/01/1996 | |
| Size: 31x10.50r15lt 109q m/s right rear tire had a tread separation. the vehicle flipped and rolled. the drivers seatbelt failed and he was ejected. five passangers were ejected. all injured with one fatality. i-10 eastbound 37 mile marker grant county new mexico.( dot number: vd60aw3527 tire size: 31x10.50r1 ) | |||