Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES
985204/13/1998601290Information on tire company telephone numbers for customer assistance. *yc07/17/1998

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
07/30/2000111/01/1997
 During a cross country trip we experienced severe tire blow out on our left rear tire at 65 mph on georgia highway 70 outside dalton ga. the blow our cause our '90 ford bronco ii to go off the highway and roll 8 times travelling a total of 250 feet. my husband was the passenger and was hospitalized after we came to a stop after colliding with a large pine tree. my 3 year old daughter and i were not hospitalized. we were all wearing our seat belts. visual inspection of the tire shows the tread completely seperated from the tire which was still under warranty. contact with the seller of the tire got no answer except to send the tire back to cooper tire. we live in chicago il and the wrecked car and tire are in dalton georgia so this is not feasable. hospital bills and the loss of our only vehical has put a tremendous strain on our finances and a trip to georgia to reclaim the tire and vehicle are not possible. (tiresize: 215/70r15)( dot number: tire size: 215/70r15 )
TIRES - TREAD/BELT
11/01/1995109/26/1994
 Firestone tire experienced tread separation causing vehicle to rollover, consumer sustained injuries from accident. *slc
08/23/2000107/01/2000
 While driving on i-35 near norman oklahoma in my recently acquired 1990, ford bronco ii, the tread on my right front tire completely seperated . the incident came completely unexpected, with no prior warning whatsoever. fortunately, i was only driving 60 mph, and was able to keep the vehicle under control. however, the seperated tire tread put a significant dent in the right front quarter panel before i was able to stop the vehicle. this tire had good, thick tread, and because it was not one of the types in firestone's recent recall, i believed it to be safe. because i bought this vehicle used, i do not have receipts for the two front matching firestone tires on the vehicle. i took the tire to a firestone dealer here in norman, and the manager simply insisted that i must have hit something in the road or that the tire was underinflated.....i attest most certainly that neither was the case. to be honest, i am mostly just happy that i didn't have an accident as a result of this tire failure. however, i think your organization should take this as evidence that firestone's recall should definately be broadened. it simply baffels me that this companies products contnue to put peoples lives in jeopardy, and yet they refuse to act truly responsibly and recall all the faulty tires. i have retained both tires as well as photos of the tires and the damage to my vehicle. *ak( dot number: w2ul1ml489 tire size: p205/75r15 )