Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 00V367000 | FORD MOTOR COMPANY | from 04/18/1994 to 12/29/1995 | V (Vehicle) | 262559 | 02/05/2001 | ODI | FORD MOTOR COMPANY | 11/06/2000 | 11/07/2000 | |||||||
| Defect Summary | Vehicle description: 1995 passenger vehicles equipped with the 2.0l and 2.5l engines, and 1996 vehicles equipped with 2.5l engines. tightening of the engine cooling fan motor bearings, up to and including motor stall, can result in increased motor torque and higher than normal motor current and accompanying high motor temperatures. | |||||||||||||||
| Consequence Summary | Overheating of the cooling fan motor due to excessive current can result in smoke and odors from bearing grease, insulation and other internal motor components. if electrical current continues to be applied to the motor, internal motor components could ignite possibly igniting other engine compartment components. | |||||||||||||||
| Corrective Summary | Dealers will install a positive temperature coefficient device in-line with each fan motor. ford will also extend the warranty on the engine cooling fan assembly to a total of 8 years of service or 100,000 miles from the warranty start date, whichever occurs first. if the vehicle already has more than 100,000 miles, this coverage will last until july 31, 2001. | |||||||||||||||
| Notes | Owner notification began february 5, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 98166 | 04/07/2000 | 609735 | The temperature gauge reads high in the normal range when engine is at normal operating temperature. | 04/07/2000 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| 985165 | 11/01/1998 | 613298 | Subject regarding the low coolant level switch. *tt | 06/20/2000 | |
| 9886 | 04/27/1998 | 601236 | An engine coolant loss may occur from the engine block heater area. *yc | 07/10/1998 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||||
| 00M13 | 01/01/2001 | 618047 | Owner notification program regarding additonal coverage for the engine cooling fan. *tt | 04/03/2001 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||||
| 98213 | 11/01/1998 | 603666 | Concerns with temperature reads high within normal range when engine is at normal operating temperature. *yc | 03/01/1999 | |
| 9524 | 01/01/1995 | 39120 | New radiator manufacturing process/modification. *tw | 03/17/1995 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 98B21 | 10/01/1998 | 604203 | Subject on engine block heaters. *tt | 04/19/1999 | |
| 982672 | 04/01/1998 | 603570 | Some vehicles may exhibit a customers concern of a rattling sound from engine timing belt area during warm-up. *yc | 02/25/1999 | |
| 9874 | 04/13/1998 | 601343 | A new silicone gasket and sealant. *yc | 07/24/1998 | |
| 9728 | 01/20/1997 | 51389 | Engine - 2.5l - clattering noise at engine start-up. *tw | 06/27/1997 | |
| BC0303970201 | 01/02/1997 | 51104 | Vibration at idle. *jd | 06/27/1997 | |
| 9741 | 02/17/1997 | 51678 | Hard start- cold ambient temperatures near or below -18 degrees celsius (0 degrees fahrenheit)- hehicles with 2.0l engine. *jd | 06/27/1997 | |
| 962513 | 12/02/1996 | 50970 | Engine-2.5l-clattering noise at engine start-up - vehicles with 2.5l engine - noise-clattering at engine start-up-vehicles with 2.5l engine. *jd | 06/17/1997 | |
| BC9666961001 | 10/01/1996 | 50527 | 2.5l duratec engine exchanges no longer include front end accessory drive component, oil level indicator, water pump belt/tensioner, egr tube, linkshaft bracket or exhaust manifolds. *tt | 05/27/1997 | |
| 95196 | 09/01/1995 | 46465 | A take-off 'judder' and/or 'harshness' may be felt while driving. there also may be a fluid leak from the rh engine insulator. this may be due to a failed rh engine support insulator. replace the rh engine support insulator with a new insu | 04/25/1996 | |
| 95610 | 03/01/1995 | 39906 | Certain oil filters may have a potential oil flow problem at 0 degrees fahrenheit. *tw | 11/01/1995 | |
| BC8916950401 | 04/01/1995 | 3012500 | Unknown | 11/01/1995 | |
| 9575 | 04/01/1995 | 41007 | Engine oil may leak in the area of the front timing case cover. *tw | 11/01/1995 | |
| BC2565950503 | 05/01/1995 | 45076 | Engineering is investigating oil filter damage from contact with right-hand halfshaft on 2.0l cd4e units. *tw | 11/01/1995 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 01246 | 12/10/2001 | 630515 | Engine oil system priming procedures, service tips for reports of premature engine failure. *tt | 04/18/2002 | |
| 0214 | 01/21/2002 | 630001 | Some engine assemblies with aluminum cylinder heads repaired in-vehile have been found to leak coolant and/or oil from the cylinder head gasket area. *tt | 04/11/2002 | |
| 0147 | 03/05/2001 | 619424 | Subject regarding engine oil recommendations for use in 2001 vehicles - sae 5w-20 motor oil. *tt | 05/30/2001 | |
| 14375 | 09/01/2000 | 618641 | Some vehicles equipped with a 2.5l duratec engine may exhibit an engine overheat condition due to lack of circulation of coolant. *jb | 04/18/2001 | |
| 11808 | 08/01/1998 | 615305 | Some vehicles may run rough and display an illuminated malfunction indicator light on after recall 97e61 is performed. *tt | 01/12/2001 | |
| 11810 | 08/01/1998 | 615307 | Some vehicles may illuminate the malfunction indicator light on or run rough after recall 97e61 is performed. *tt | 01/12/2001 | |
| 99-4700 | 09/01/1998 | 607123 | Some 1995/1996 2.5lford, contour/ mercury, mystique vehicles may run rough and display an illuminated mil after recall 97e61 is performed. *ak | 11/02/2000 | |
| 11725 | 07/01/1999 | 610744 | Some vehicles may exhibit a knocking or clunking sound during rapid acceleration / deceleration as when letting off and putting your foot down on the accelerator quickly. *tt | 05/12/2000 | |
| 983225 | 02/12/1998 | 607438 | Concerns with some vehicles stalling or running rough for 30 - 60 seconds on first start-up after sitting several hours or overnight. *tt | 09/23/1999 | |
| 99816 | 05/03/1999 | 606420 | Ford motor company now recommends sae 5w-30 viscosity grade for servicing any ford gasoline-powered vehicle regardless of model year. *tt | 08/19/1999 | |
| 98207 | 10/12/1998 | 603692 | Some vehicles may experience a stall or rough idle after starting in ambient temperatures. *yc | 03/02/1999 | |
| 982546 | 04/01/1998 | 603563 | Some vehicles may run rough or stall on initial start up immediately. *yc | 02/24/1999 | |
| 9872 | 04/13/1998 | 601340 | Condition regarding stalling and vehicle may run rough. *yc | 07/24/1998 | |
| BC0303972301 | 01/23/1997 | 51410 | Vibration at idle. *jd | 06/27/1997 | |
| BC0303A97020 | 02/01/1997 | 51605 | Vibration at idle. *tw | 06/27/1997 | |
| BC3532950301 | 03/01/1995 | 39200 | Starting crank times may be longer than normal. *tw | 03/30/1995 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||||
| BC3232970211 | 02/11/1997 | 51857 | Battery illumination and decreased power steering assist when driving through deep puddles. *tw | 07/17/1997 | |
| BC3227970212 | 02/12/1997 | 51854 | Fead belt slips when wet or alternator light on/decreased power steering assist. *tw | 07/17/1997 | |
| 95194 | 09/01/1995 | 46463 | The front end accessory drive (fead) belt may slip at the crankshaft damper in wet weather conditions or driving through puddles when steering in parking lots, driveways and around corners on some vehicles. this may cause increased steerin | 04/25/1996 | |
| BC3464950201 | 02/01/1995 | 39143 | Belt slippage and charge indicator comes on after driving through mud puddle. *tw | 03/17/1995 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 982010 | 10/12/1998 | 603695 | Experiencing a buzzing or rattling noise from the exhaust system. *yc | 03/02/1999 | |
| 97E61 | 04/01/1998 | 601249 | Experiencing a premature failure of the catalyst substrate material in the catalyst / exhaust manifold assembly. *yc | 07/14/1998 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| 982310 | 11/23/1998 | 603724 | Mass air flow (maf)- sensor contamination- service tip. *ak | 03/03/1999 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||||
| BC0224970201 | 01/02/1997 | 51080 | Revised catalysts are now available. *jd | 06/27/1997 | |
| BC9599970201 | 01/02/1997 | 51236 | Revised catalysts are now availabel for vehicles. new part should be used when a restricted/damaged catalyst is encountered, or when catalyst support material is found in the egr tube. *jd | 06/27/1997 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||||
| 15390 | 11/01/2001 | 630408 | Some vehicles may exhibit a check engine light and/or egr diagnostic trouble codes 332, p0401, p1407 (lackof egr flow). *tt | 04/17/2002 | |
| BC0302970201 | 02/01/1997 | 51598 | Egr issues - if normal pc/ed diagnosis fails, failure may be due to carbon deposits. *tw | 06/27/1997 | |
| BC0302972301 | 01/23/1997 | 51409 | Dtc's 332 or p1401 - lack of egr flow. *jd | 06/27/1997 | |
| 95195 | 09/01/1995 | 46464 | The lh side pcv closure tube may have a hole worn through it. this is due to mispositioning of the pcv closure tube in prior repairs. the tube then comes into contact with the water pump drive pulley which wears the tube. | 04/25/1996 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||
| PE99052 | FORD MOTOR COMPANY | 08/18/1999 | 02/23/2000 | ENGINE COOLING FAN FIRES | ||
| Odi has received six reports involving 1995 ford contour and mercury mystique vehicles that allege the engine electronic cooling fan failed. four of the reports indicate the fan caught on fire with resultant damage to the fan and wire harness and/or the harness connector. another report incidatedthe 60 ampere fuse for the fan had blown.the fuse was replaced by the dealer and no other defects were found.the next day there was smoke coming from the engine compartment .the vehicle was again taken to a ford dealer who advised the owner thatthe fan was bad, needed replacement, and the fan harness connector was melted as well.the remaining report alleges a problem with the fan motor that resulted in severe damage to the fan and wiring harness.this investigation has been opened to further study the issue. | ||||||
| EA00005 | FORD MOTOR COMPANY | 02/23/2000 | 11/09/2000 | ENGINE COOLING FAN FIRES | 00V367000 | |
| Allege fires emanating from the engine's electronic cooling fan | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 03/31/2011 | 100000 | ||
| Tl-the contact owns a 1995 ford contour. the contact stated that while parked, a burning odor began to emit from the vents. in addition, the check engine light illuminated on the instrument panel. the vehicle was taken to an independent mechanic for diagnostics, where the mechanic stated that the insulation on the wiring harness melted. the mechanic replaced the thermostat, radiator, oxygen sensor, fuel pump and fuel filter. the failure continued. there was a recall under nhtsa campaign id number 00v367000 (engine and engine cooling) that may be related to the failure. the manufacturer was made aware of the failure and stated that the vin was not included in the recall. the vehicle was not repaired a second time. the approximate failure mileage was 100,000. sm. | |||
| 03/31/2011 | 100000 | ||
| Tl- the contact owns a 1995 ford contour. while parked the contact noticed a burning smell emitting from the vents. also, the check engine light illuminated on the instrument panel. the vehicle was taken to an independent mechanic for diagnostics. the mechanic stated the insulation on the wiring harness had melted. the mechanic replaced the thermostat, the radiator, the oxygen sensor, the fuel pump and fuel filter. after the repairs the failure continued. there was a recall under nhtsa campaign id number: 00v367000 (engine and engine cooling) that may be related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 100,000. ds | |||
| 06/01/2009 | 58109 | 1 | |
| Tl*the contact owns a 1995 ford contour. the contact's vehicle was repaired according to nhtsa campaign id number 00v367000(engine and engine cooling) in 2004. five years later, the fan motors have overheated and caused the electrical components to melt. the dealer and manufacturer stated that they would not assume responsibility for any repairs because the vehicle was previously repaired according to the recall. the contact is in the process of having the vehicle repaired. the failure and current mileages were 58,109. updated 07/28/09 *bf updated 07/30/09.*jb | |||
| 04/10/2007 | 198000 | 1 | 01/01/2006 |
| My car has continually to run hot, the part that sends the information the engine for the fan to come on was defective. i took my car to the dealership to try to purchase the part and the dealership told me that this part was a recall part. by this part being defective it has damaged my engine and the dealership told me that my car was over the miles and the recall date was over and they was not going to honor the recall. they told me that i can purchase the part, but they was not going to replace my engine. this part has damaged my engine and they should not only replaced the defective part with not charge, but they should also replace my engine due the defective part. the dealership service center stated that they were only following ford motor company guidelines. | |||
| 08/29/2005 | 6 | ||
| I bought the car from my sister she sold it to me because when it rains, run over a puddle or the water is up some the car starts sputtering -if the rain is heavy the brakes lock as well as the steering wheel. she has taken it to several mechanics, they say they can't fix 1995 contour--has it been recalled--or is there a possible way to fix this??*jb | |||
| 10/15/2003 | 0 | ||
| I was rear-ended earlier this year and took my car in to the dealership for bumper replacement. dealership did not inform me that ford discontinued my bumper model, so they repaired it instead of replacing it -- without my permission! silver plastic strip that runs through center of bumper was re-installed as-is - cracked - since bumper was not being made anymore and new part wasn't available. both horns were replaced, in spite of rarely being used. rubber window strips loosen, pop up easily. one power window in rear can only go down about 6 inches, squeaking terribly as it moves down; too expensive to fix. outer gas door release sticks. both methods of opening the door (floor lever and trunk strap) stopped working this year. paid for repair at dealership, but both methods stopped working again after a few days. i now have to open up my trunk every time i go to the gas station, pull the release strap and rap lightly on the outer door in order for it to pop open. i am scheduled for a new repair in a few days at the dealership for rough idle and stalling. problem involves mass air flow sensor and/or pcm, and is detailed in tsb article no. 98-20-7. had contacts cleaned on radiator tank and driver's door panel (beeping signal for when door opens and key is left in ignition stopped working). had complete tune-up at dealership this summer, with mileage at only 40,000. driver's side speaker wire has loosened, with sound drifting in and out depending on bumps hit on the road. driver's door lock collapsed inside keyhole. lock cylinders are only available in sets of five, so all five of my lock cylinders had to be replaced by dealership. replacement cylinder on my glove compartment vibrates too much while driving. reverse lights stopped working. wiring had to be repaired. paint is thin and scratches easily, even from non-abrasive contact. driver's window opens all the way, sliding down at a quick speed. very indifferent treatment by dealership. | |||
| 02/15/2001 | 0 | ||
| I'm a hearing impaired driver/owner of ford '95 contour gl (low-incomer, average $21,000 a year). i've bought this car in 1997 from a minneapolis-area ford dealership (quality auto dealership in bloomington, minnesota). at the time, i had less than $10,000 to pay for a recent used car(one that is within 2-3 years after it came on the market). i tried out few cars and the white 1995 ford contour gl. the dealer insisted that '95 ford contour gl was a good buy at an affordable price. i was willing to trade up my old car to reduce the price but it was still too high for me since it didn't included other fees like the title and registration license. after a short, persuasive negotiation, i got the dealer to agree to mark down to $9995 and i accepted that. so i bought the car. after a few days, i was experiencing a problem with it, so i had it towed back to the dealership and later told me that the whole engine was bad and need to be replaced. i was stunned but they were willing to do the repair for free. it took me a week to get my car back. everything went fairly fine for the next couple years. in 1999, the air-conditioner in my car stopped working and it was too expensive to repair at the time. i moved to columbus, oh in jan. 2000. for the last 3 years, that car has become a trouble for me. one repair after the next. the biggest repair cost i've paid out was $2060.43 to replace a flywheel. i have tried to take good care of my car by taking it to jiffy lube for oil/check-ups every 3-6 months faithfully and i'm still having trouble with my car. right now, it is at another ford service because there may be defected wiring coils in my car (a dealer recall that i'm not aware of). i have kept all the service maintenance papers in file for all the repairs and services on my car. i wanted a new car and i'm not very happy. i'm tired of paying for the repairs. thank you, rob | |||
| 06/15/2003 | 75000 | ||
| The car has always run hot and i have had the compressor fixed and a month later i know have a burnt out blower motor that seems to be a common problem. i never was notified about the recall and than was told i missed the cut off date to file for a repair, bottom line i wasnt covered. i also brought my car in a day before my warranty was up and they didnt honor it, i was told it was too late. | |||
| 07/30/2003 | 1 | ||
| Consumer stated didn't receive a recall letter, and manufacturer stated consumer's vehicle was over 100,000 miles, and was not covered any longer under this recall. vehicle was unsafe to drive. *ak | |||
| 07/11/2003 | 88000 | 12/28/1995 | |
| Engine cooling fan caught fire in 1999 - car under warranty and repaired by dealership. 2 more engine cooling problems in 1999 the most serious problem was when the water pump failed. the engine had to be replaced. in 2002 the engine began overheating and we had to replace the thermostat, other problems encountered were replacement of oxygen sensor and fuel pump due to leakage. in june 2003 car overheating, the cooling fan connection had become disconnected. in july 2003 car overheating, checked by mechanic who noted that there water pump was leaking, recommended dealership repair due to cost. on day one dealership estimated cost of water pump replacement $380.00. day two dealership calls - head gasket blown and fan belt worn bill now $1100.00. day three dealership calls - one of the oxygen sensors and another part needs replacing an additional $300-400.00. total bill $1600.00. *jb | |||
| 06/04/2003 | 1 | ||
| Consumer states that while driving and with no warning vehicle will stall, and it will be hard for the consumer to control the vehicle. dealer notified.*ak | |||
| 05/29/2003 | 111421 | 1 | 10/03/2001 |
| Recall problem with ford/contour, nhtsa campaign id number 00v367000. *ak | |||
| 05/08/2003 | 1 | ||
| While driving at normal speed, the engine over heated and the plastic water pump disintegrated. *jb | |||
| 1 | |||
| Consumer states since vehicle was brought in for safety recall 00v367, the vehicle has begun to overheat. because consumer was unaware of the function of the positive temperature coefficient device (installed as part of the recall), which is to turnoff the engine fan, consumer was unaware why vehicle was overheating and steps taken to solve it which included flushing the radiator and replacing the thermostat did not remedy the problem. consumer found other complaints about heating problem on the internet. consumer is appalled there was a $100 fee for bringing vehicle back for failures due to recall repairs. consumer is also concerned that manufacturer is not responsible enough to make any further repairs or modifications to her vehicle. *tt | |||
| 1 | 11/01/1999 | ||
| The engine light illuminates on and off. the vehicle starts when it wants too. also, the vehicle overheated. the dealer repaired the vehicle after a recall came in the mail. consumer had to pay out of pocket for repair. *jg | |||
| 03/30/2001 | 1 | ||
| Recall component failed, 00v367, causing head gasket to blow, now engine needs replaced. *jb | |||
| 07/02/2001 | 1 | 12/21/2000 | |
| Consumer received a recall notice 00s-440 on engine cooling fan electronic fuse and took the vehicle to the dealer, after repair the vehicle continued to overheat worse than before. *yh | |||
| 03/22/2001 | 1 | ||
| Vehicle developed a noise and dealer replaced the power steering pump, however noise did not go away, dealer stated noise was due to pulley that had rusted and corroded, recall 00v367, regarding the fan motor, caused the pulley to rust and corrode, therefore causing the noise, vehicle had overheated and dealer had to replace the engine and many other components due to the failure of the recall component, consumer states the engine light has illuminated. *slc | |||
| 1 | |||
| Consumer complains of the teperature gauge being over too far. *jg | |||
| 04/01/2002 | 1 | ||
| Electrical system burned up, causing vehicle to become inoperable. contacted dealer. *ak after dealer performed recall campaign 00v367000, consumer could smell something burning, another mechanic found wiring harness was completely destroyed. consumer adds that the oil pump also failed. *tt | |||
| 12/30/2001 | 3 | 07/25/1995 | |
| Consumer was traveling about 50mph on highway and noticed a smoke smell coming through the vents. he pulled over to the shoulder and vehicle was on fire. dealership was aware of problem.*ak prior to recall 00v367, engine was overheating and burning excess oil from overheated piston rings, after recall repairs, there was an internal antifreeze leak that was going into motor oil, engine cooling fans were operating intermittently when engine was hot, dealer found upper radiator hose at water pump had a pinhole leak, engine cooling fan wiring overheated and burned out at fan relay and fan connectors, then consumer received recall 01i009 and had these repairs completed on vehicle, after recall repairs, engine and in-dash wiring overheated and burned, dealer installed recall parts for blower motor again, consumer later informed a new motor was needed due to no compression due to overheating damage. this took place prior to vehicle fire. headlight and taillight lenses replaced. overdrive light was inoperative, shift lever internal sliding bezel had a stress crack, at times it was hard to get out of park when temperature was cold. a/c did not blow cold air and was noisy. fuel door would not open at times. speedometer cable was replaced due to a ticking noise. *jb | |||
| 07/02/2001 | 1 | 12/21/2000 | |
| Consumer received a recall notice 00s-440 on engine cooling fan electronic fuse and took the vehicle to the dealer, after repair the vehicle continued to overheat worse than before. *yh | |||
| 03/22/2001 | 1 | ||
| Vehicle developed a noise and dealer replaced the power steering pump, however noise did not go away, dealer stated noise was due to pulley that had rusted and corroded, recall 00v367, regarding the fan motor, caused the pulley to rust and corrode, therefore causing the noise, vehicle had overheated and dealer had to replace the engine and many other components due to the failure of the recall component, consumer states the engine light has illuminated. *slc | |||
| 03/30/2001 | 1 | ||
| Recall component failed, 00v367, causing head gasket to blow, now engine needs replaced. *jb | |||
| 1 | |||
| Consumer complains of the teperature gauge being over too far. *jg | |||
| 04/26/2000 | 1 | ||
| The engine cooling fan failed prior to recall notice 00v-367 resulting in a fire under the hood while in motion. nlm | |||
| 07/19/2000 | 1 | ||
| The vehicles engine cooling fan failed prior to recall notice, the consumer request reimbursement. nlm | |||
| 11/03/2000 | 1 | ||
| The engine cooling fan failed prior to recall notice 00v-367. nlm | |||
| 04/20/2000 | 1 | ||
| The vehicles engine cooling fan failed prior to recall notice 00v-367 resulting in a fire under the hood, the consumer request full reimbursement but was only given a partial reimbursement. nlm | |||
| 12/24/1999 | 1 | 12/01/1999 | |
| Consumer received recall notification (00v-367), however dealership will not replace until part actually fails. *jb | |||
| 1 | |||
| The consumer believes her vehicle experienced recall (00v-367) failure of the engine cooling fan motor prior to notice resulting in a vehicle fire. nlm | |||
| 04/01/2001 | 0 | ||
| Consumer was traveling on highway and temperature light came on, and engine gasket blewout. had vehicle towed to dealership. *ak | |||
| 03/19/2001 | 1 | 03/26/1994 | |
| Consumer contacted dealer in reference to nhtsa recall 00v367000/manufacturer's recall 00s44/ cooling fan failure. dealer refused to correct recall. *ak consumer states that there are several recalls waiting to be completed on vehicle. *slc | |||
| 02/19/2001 | 1 | ||
| Consumer received recall 00v367, however repairs could not be completed for another week due to a lack of parts. *slc | |||
| 1 | |||
| The dealer had no parts available to fix recall (00s44/00m13), when the consumer requested the recall letter back but the technician said he threw it away now the consumer does not have a recall notice to take to another dealer for repair. nlm consumer states he is still continuing to have tracking control problems when it rains or when vehicle is taken to the car wash. *slc | |||
| 05/10/2000 | 1 | ||
| The vehicle suddenly overheated quickly damaging the head gasket and thermostat, the consumer believes she should be reimbursed for repair under recall 00v-367, dealer refused reimbursement. nlm | |||
| 08/01/2000 | 1 | 10/07/1997 | |
| Consumer had to replace engine due to engine cooling fan malfunctioning, causing engineto melt. and was replaced. presently, consumer had received manufacturer's recall 00s44 for engine cooling fan.*ak received recall regarding wiring harness and had repairs, however problem still exists. dealer replaced engin due to overheating vehicle soon experienced a bad miss and poor mileage, dealer then found defective heads, however miss in engine was still present. dealer stated cause was a cracked flywheel with broken sensors. consumer feels dealer broke flywheel during engine installation. miss in engine still not corrected. dealer finally found cause to be torque converter not sealing causing damage to adjusting sensor. *yh | |||
| 01/01/2001 | 2 | ||
| While traveling noticed engine indicator light came on .vehicle was serviced. technician stated vehicle was overheating and needed valve job .*ak consumer is concerned that the component in recall 00v367 may have been the problem all along and yet had to pay for the repairs with the valve and gasket, the recall component has failed 2 times. *slc | |||
| 02/15/2001 | 1 | ||
| Consumer has taken vehicle to dealership regarding recall 00v367000/manufacturer recall 00s44/00m13/cooling fan failure. dealer was refusing to perform necessary repairs. *ak the owner of the vehicle was died and the daughter brought in the vehcile for recall service. original documet was misplaced, but the daughter had a copy which the dealer declined to accept. *yh | |||
| 11/26/2000 | 1 | 10/31/1994 | |
| Consumer attempted to start vehicle, would not turn over. raised hood of vehicle and tried to restart vehicle. on the second attempt a fire started and was immediately put out by consumer. insurance company was in possession of vehicle for 2 months, and could not find anything wrong with vehicle. consumer claimed that a piece of motor that was initially burned, has been replaced. *ak previously consumer had the water pump and timing belt replaced due to engine stalling, there was also a coolant leak, there is a recall regarding engine fires (00v367). *slc | |||
| 12/25/2000 | 2 | 08/01/1995 | |
| While driving on highway at about 65 mph engine cooling system started to act up, and temperature gauge inside vehicle started to reach the overheating area, and then engine blew. contacted dealer, and dealer said they will take a look at vehicle. *ak thermostat had been replaced twice and gallons of water and antifreeze had been put into the radiator several times before the incident occured. *yh | |||
| 01/18/2001 | 0 | ||
| While driving engine will overheat. temperature gauge will go all way to red part, and a dark smoke will come from dashboard with a plastic smell. cooling system will not work. *ak | |||
| 05/18/2000 | 1 | 07/01/1995 | |
| A/c stopped cooling, temperature gauge went to hot and i pulled over. there was no sign that the car had gotten hot. no steam, etc. regular maintenance on car done. *ak | |||
| 12/22/1999 | 1 | 01/01/1996 | |
| Original oxygen gas sensor causing check engine check light to come on. cost to fix $400. low coolant sensor warning light comes on. cost to fix $70. these should not be my responsibility. there is nothing that i can do to cause these items to malfunction. these are manufacturers' parts problems. *ak | |||
| 09/15/1999 | |||
| The consumer was pulling into a parking space and about 15 to 20 feet up, noticed smoke coming from the vehicle. pulled over, popped the hood ,and there was a fire due to the engine cooling system oveheating. *ak | |||
| 1 | 06/18/1996 | ||
| Vehicle overheats after driving short distances continually. | |||
| 06/14/1996 | 4 | ||
| Coolant warning light illuminates. *sd | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 05/23/2010 | |||
| I recently purchased a 1995 ford contour and i noticed its been smoking the mechanic keeps saying there is nothing wrong or they cant detect a problem. i noticed this model car has had several recalls. could this used car be affected by a faulty part and can i qualify for a recall part repair if this car has a defective part? | |||
| 08/12/2004 | 12000 | 1 | |
| While driving 40 mph cooling motor overheated. as a result the engine compartment caught on fire. no injuries reported. *ak | |||
| 10/02/2003 | 58000 | 1 | 07/01/1997 |
| Water pump failures very common around 60k miles, plastic impeller failure, and engine overheats. *la | |||
| 07/09/2002 | |||
| Engine overheated and melted the positive temperature indicator device. fan motor bearings were too tight. please provide any information.*ak | |||
| 03/03/2001 | 9 | ||
| While driving water pump blewout and vehicle overheated /cut off. had vehicle towed. replaced parts 9 times within 1 year.*ak | |||
| 05/25/2002 | 1 | 10/01/2095 | |
| Was driving 60mph on highway when engine check light came on. 30 seconds later, i heard noise which sounded like bicycle chain switching gears. 90 seconds after that, the oil light lit , temperature gauge registered hot suddenly and simultaneously engine died. ford dealer service dept. diagnosed water pump failure. removed water pump. the plastic impeller has multiple cracks and no longer spins with shaft. ford dealer has service bulletin acknowledging problems with water pumps on my type vehicle, and extends warranty to 6 years/75,000 miles. my car is too old to qualify for coverage, although it is under the mileage limit, and i think it is unfair. one of the major reasons i purchased this car was the 2.5l engine that doesn't require a tune-up until it reaches 100,000 miles. this engine blew at 70,381 miles because of a little piece of plastic that was supposed to keep it from overheating. in my opinion, it is irresponsible of the manufacturer to use plastic in such an environment without fail-safe warning systems that allows vehicle operator the opportunity to slow down, get off the road and prevent total destruction of a very expensive motor. the estimated repair costs of $6,700.00 exceed the value of the car which would have been $6,435 (kelly blue book dealer retail) before the water pump went out and caused engine failure. the current value of the car according to regional salvage yards, wholesalers and the local ford dealer is a generous $250.00. thank you for registering my complaint. any information or assistance you could provide me regarding this matter is greatly appreciated.*ak | |||
| 11/28/2001 | 1 | 11/01/1995 | |
| According to news groups on the internet, thousands of ford water pumps have failed prematurely but so far no recall. this seems to be wrong.*ak | |||
| 01/05/2001 | 1 | 10/01/1996 | |
| We currently own a 1995 ford contour 2.5 v-6. our car overheated for the 1st time ever due to a failure of the water pump. we contacted ford to evaluate the damage for repair. they contacted us back and stated that the failure of the water pump caused damage to the engine and now they say we need to replace the engine at a cost of $4200.00. they contacted the manufacturer of the water pump and they will cover the replacement of the water pump due to failure but they will not cover the damage to the engine due to the failure of the water pump. i would like to know if you have received other complaints similar to this for a water pump failure. i can't understand why they would take responsibility for the cost of replacing only the pump when this was the cause of the engine damage per ford motor co.. | |||
| 12/13/2001 | 1 | 04/01/1996 | |
| After hearing engine noise, smoke started billowing out of the front hood, and water dripping profusely onto the ground. the smell of rubber was overwhelming. it appears the bearing on water pump is frozen solid and belt melted. the car had to be towed for repairs.. *ak | |||
| 10/06/2001 | 01/01/1996 | ||
| Radiator fan motor not working properly and water pump failure caused engine to overheat. this then caused the engine head or gasket to fail. also expect to find water pump impeller damage. these component failures have produced a very expensive repair estimate. by searching consumer complaints on this website, owners can plainly see that the cooling system failures are causeing extensive and costly damage to the vehicle engine. a recall is in effect for the fan motors, this does not address the damage caused to the vehicle engine by the failure of the fan motor. this vehicle was purchased used about 1 month ago, and i did not have a notice of vehicle recall on the radiator fan motor.*ak | |||
| 1 | 01/05/1998 | ||
| Vehicle stalled at idle in cold conditions, water pump impeller broke. *slc | |||
| 10 | 01/01/1997 | ||
| Car has overheated on numerous occassions, engine light on constantly, blown head gasket the last time car overheated, resulting in engine failure. dealer is trying to say that the recalled cooling fan didn't result in destruction of engine. extremely frustrated with the dealer service and in ford customer relationship dept. | |||
| 06/13/2001 | 1 | 02/01/1999 | |
| Plastic pump impeller unsuitable for application. *ak | |||
| 05/20/2001 | 1 | 03/01/1998 | |
| Water pump propellor disintegrated and caused engine to extremly overheat with in a matter of minutes with no warning at all. *ak | |||
| 03/01/1998 | |||
| Safety recall program 00s44 -- engine damaged and should be replaced by ford per recall letter but empire ford service tech. said engine problems not related to recall; months of problems and expenses related to problem and verified by two independent mechanics; sent detailed info to ford motor co. in two mailings about the problems related to this recall and others experienced since purchase but no response to date. need help to resolve situation. empire ford said needed new timing belt as well and upon installation, the engine froze and the head gasket had blown. the head gasket was repaired by casey motors, but then the wrist pin and bearing gave out which per mechanic is related to recall/timing belt problems.ta. car had now hcurrently not driveable; related expenses. *ak | |||
| 04/06/2001 | 5 | ||
| Water pump failed. it went out first time two days after purchase of vehicle. vehicle has had five water pumps replaced. *ak | |||
| 01/01/2001 | |||
| 'impaler' in vehicles water pump broke apart. due to this piece of equipment breaking, car overheated rapidly, resulting in head gaskets blowing. please provide any additional information/attachments.*ak | |||
| At 60,000miles head gasket failed, causing damage to water pump/ timing belt, and possibly new head. *ak | |||
| 08/01/2000 | 1 | 10/07/1997 | |
| Consumer had to replace engine due to engine cooling fan malfunctioning, causing engineto melt. and was replaced. presently, consumer had received manufacturer's recall 00s44 for engine cooling fan.*ak received recall regarding wiring harness and had repairs, however problem still exists. dealer replaced engin due to overheating vehicle soon experienced a bad miss and poor mileage, dealer then found defective heads, however miss in engine was still present. dealer stated cause was a cracked flywheel with broken sensors. consumer feels dealer broke flywheel during engine installation. miss in engine still not corrected. dealer finally found cause to be torque converter not sealing causing damage to adjusting sensor. *yh | |||
| 02/23/2001 | 1 | 04/01/1995 | |
| Premature failure of water pump (plastic impellor disintegration). *ak | |||
| 02/15/2001 | 1 | ||
| Recall 00v367000/ cooling fan failure. consumer made appointment for recall repairs. left vehicle at dealership all day, repairs not performed due to no parts. was told dealer would call when parts came in. 10 days later, consumer called dealer to inquire about part. was told part was in, and given appointment. vehicle was at dealer from 9:20 am until 3:30 pm on 2 mar 2001, and recall repairs not performed. consumer needed vehicle and left dealership. while there she observed a walk in being told his vehicle would be serviced. *ak | |||
| 02/01/2001 | 1 | ||
| While driving at approximately 65 mph engine overheated, causing head gasket to go out. took to dealership and told consumer that cooling fan was operating, but could not confirm whether or not fan was working at time of incident. there was a recall 00v367000 regarding the cooling fan. consumer complaint was in regard to damage caused by inoperable fan. *ak also, there was a head gasket recall but this vehicle was not included due to vin number. *yh | |||
| 02/19/2001 | 0 | ||
| While driving engine will overheat. technician replaced thermostat. then, days took vehicle back to dealer for a recall notice that had received for cooling fuse which had to be replaced. due to fuse head gasket was damaged. *ak | |||
| 12/25/2000 | 1 | 08/01/1995 | |
| No summary listed for above vehicle. *ak | |||
| 06/18/2000 | 1 | ||
| Thermostat coolant sender and water pump failed causing the vehicle to overheat, faulty water pump caused coolant leak, low coolant light stays on dealer replaced the sensor assembly. nlm | |||
| 10/31/2000 | 1 | 03/01/1999 | |
| Water pump failed causing the engine to overheat and crack, dealer stated that the engine would need replaced. *slc | |||
| 12/25/2000 | 2 | 08/01/1995 | |
| While driving on highway at about 65 mph engine cooling system started to act up, and temperature gauge inside vehicle started to reach the overheating area, and then engine blew. contacted dealer, and dealer said they will take a look at vehicle. *ak thermostat had been replaced twice and gallons of water and antifreeze had been put into the radiator several times before the incident occured. *yh | |||
| Driving down interstate, airconditioner went out, smelled something melting, smoke from under hood when opened, told it was air, could drive, blew 2 head gaskets due to cooling system not working, cost over 600$. fan only runs on high and low. heater motor going out. manual transmission slips out of gear while driving. back doors squeak really loud, and oil don't work. check engine light on always. airbag lights on always. back seat belt broke. altonator going out. radiator leaks then stops, leaks then stops. fan makes a loud noise when running. | |||
| 01/18/2001 | 0 | ||
| While driving engine will overheat. temperature gauge will go all way to red part, and a dark smoke will come from dashboard with a plastic smell. cooling system will not work. *ak | |||
| 12/18/2000 | 1 | ||
| Consumer was traveling on highway, and vehicle started to overheat. pulled over to the shoulders, and vehicle cooled down. about 25 minutes later, there was a burning smell inside of vehicle coming through the vents. also, engine was replaced. *ak the manufacturer had issued recall notice and the vehicle was fixed. recall # 00v-367. *yh | |||
| 08/01/1997 | |||
| Engine cooling motor quit due to wiring overheating . it all melted in a blob on engine. vehicle has always overheated. same problem as one mentioned in recall 00v367000 concerning cooling fan in 2.5 engines, this vehicle was not included in recall because of a 4.0 engine. *ak | |||
| 11/30/2000 | |||
| Cooling fan malfunctioned and started a fire.*ak | |||
| 10/01/2000 | 1 | 09/01/1995 | |
| Water pump has failed, causing engine to overheat. dealer has been notified.*ak. water pump impeller fractured at hub, and the customer states that the impeller was constructed either of improper material or material of insufficient cross section. ford has redesigned the pump. *yh | |||
| 09/11/2000 | 2 | 08/01/1995 | |
| Cooling fan motor replaced by autopact car service in charlotte nc, but engine still overheated. car then towed to harrelson ford in charlotte where i was told engine was burned up due to engine cooling fan failure. they recommended engine replacement and components at cost nearly $5000. in 1999, cooling fan ran erradically and required battery to be replaced according to ford dealership in greensboro, nc. the dealership also replaced engine thermastat. rather than a thermastat problem, i suspect engine cooling fan was defective and caused damage to engine over time. despite history of failure, ford did not make any offer to replace. | |||
| 08/22/2000 | 1 | 05/01/1996 | |
| No summary | |||
| 06/14/2000 | 1 | 03/01/1997 | |
| Plastic impeller on water pump broke, causing failure to pump coolant, caused engine to overheat. my mechanic said he had never seen another automaker use a platic impeller which is inherently unsafe because, as compared to steel impellers, it is bound to break under the pressure of years of use, and could cause severe damage and imperil the driver and any passengers. | |||
| 01/26/2000 | 1 | 05/01/1996 | |
| From information i've read via the internet, this is a common failure on these cars models 1995-96. impeller explodes suddenly into 100s of pieces, defective plastic. engine overheats suddenly, serious engine damage if not caught immediatly. *ak | |||
| Fuel pump and water pump leakage caused vehicle to overheat, and damaged the engine head gasket. please give any further details. *ak | |||
| 07/01/1995 | 1 | 02/19/1995 | |
| Coolant sensor failed. | |||
| 06/12/1998 | 1 | 03/01/1998 | |
| Water pump failed. | |||
| 07/15/1998 | |||
| The heater plug which is connected to the coolant dislocated, causing all fluid to leak out the vehicl. also, causing the thermostat to go, resulting in the engine tempature rising, causing the engine to blow. consumer has contacted the dealer. please provide any further details. *ak | |||
| 06/14/1996 | |||
| Engine overheats intermittently. | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||
| 11/08/2004 | 2 | ||
| Fan motor on the engine cooling system failed to come on its on. smoke was coming from underneath the vehicle. consumer took vehicle to the dealer for inspection, and mechanic determined that the recall 00v367000 for the fan blower expired for this vehicle. *ak | |||
| 09/28/2003 | 50000 | ||
| Both passenger and drivers side doors do not open from inside or out. rear seatbelts have fallen apart. hvac fan motor doesn't work. also, fan motor relay fails. | |||
| 08/21/2003 | 150000 | 3 | 07/01/2000 |
| Cooling fan inoperative due to excessive heat from a bearing seize. fan was replaced at owners expense twice and is still inoperative, causing the engine to overheat and the air conditioning to fail.*ak | |||
| 05/06/2002 | 03/04/1996 | ||
| Car overheated. plastic part on water pump broke and melted. mechanics said they never heard of a plastic impeller for the water pump. | |||
| Had received a notice (00v367000) and took vehicle to dealership. the mechanic refuse to do the recall repair and indicated no parts were available. contacted ford and a representative was sent. mechanic finally indicated had parts for repair. once recall was repaired and was driving, started smelling smoke. had parked and left vehicle. noticed white smoke coming from rear of vehicle. ramey ford tazewell va 24651 phone #276 988 2572 ts | |||
| 3 | |||
| Thermostat has been replaced 3 times since consumer received recall letter 00v367 concerning engine cooling fan on 02/2001. consumer had vehicle fixed under that recall.*ak | |||
| 06/12/2002 | |||
| At 60mph and with no warning engine-cooling fan will overheat, causing consumer to pull over. cause unknown. dealer notified.*ak | |||
| After recall repairs were done problem re reoccurred. dealership wanted to charge for replacement although recall letter stated that will replace if problem reoccurres. *ak | |||
| 06/20/2001 | 1 | ||
| Consumer states that due to recall 00s44 he had to replace the engine in his vehicle, at the dealership the service manager stated that the cooling fan had been checked and it was fine, 1500 miles later consumer asked the same service manager how the cooling fan could be checked without the motor running and he informed consumer that this vehicle was not included in the recall. *slc | |||
| 04/01/2002 | 1 | ||
| Electrical system burned up, causing vehicle to become inoperable. contacted dealer. *ak after dealer performed recall campaign 00v367000, consumer could smell something burning, another mechanic found wiring harness was completely destroyed. consumer adds that the oil pump also failed. *tt | |||
| Module in engine cooling fan system burned, melting the wiring harness and cooling fan. engine cooling fan was replaced under recall campaign 00v367000 june 29, 2001. remedy did not correct problem. please give further details. please add vin. *ak | |||
| 03/01/2002 | |||
| After getting vehicle worked on for a recall 00v367000 on cooling motor fan vehicle has started smoking when consumer was driving. contacted dealer, and dealer was not willing to do anything.*ak | |||
| 05/08/2001 | 2 | ||
| Consumer explains that engine light stays illuminated and vehicle broke down, mechanic ordered part which was part of a recall and replaced, vehicle broke down once again due to short in the wire. *jg | |||
| 10/06/2001 | 01/01/1996 | ||
| Radiator fan motor not working properly and water pump failure caused engine to overheat. this then caused the engine head or gasket to fail. also expect to find water pump impeller damage. these component failures have produced a very expensive repair estimate. by searching consumer complaints on this website, owners can plainly see that the cooling system failures are causeing extensive and costly damage to the vehicle engine. a recall is in effect for the fan motors, this does not address the damage caused to the vehicle engine by the failure of the fan motor. this vehicle was purchased used about 1 month ago, and i did not have a notice of vehicle recall on the radiator fan motor.*ak | |||
| 06/20/2001 | 1 | ||
| Consumer states that due to recall 00s44 he had to replace the engine in his vehicle, at the dealership the service manager stated that the cooling fan had been checked and it was fine, 1500 miles later consumer asked the same service manager how the cooling fan could be checked without the motor running and he informed consumer that this vehicle was not included in the recall. *slc | |||
| 02/01/2001 | 1 | 01/01/2000 | |
| Consumer had taken vehicle to dealer for recall 00 v 367 000/ engine cooling fan repairs. after consumer took it back to dealer, they found out a bare wire wich was causing problem. a general manager said that they could not be responsible for what had happened, therefore nothing could be done.*ak consumer states after vehicle was returned it began to overheat, the check engine light would come and fuses were blown, consumer was infomred that the reason the fuses were blowing was because the recall that was performed on the engine cooling fan was done wrong and that was why vehicle was overheating, delaer then stated that additional repairs would not be covered due to the mileage.*jb | |||
| 06/30/2001 | 0 | ||
| After receiving recal on 00 v 367 000/ engine cooling fan consumer took vehicle to dealer for repairs. upon receiving vehicle back from dealer,. two days later, vehicle overheated. had to be towed back to dealer. dealer stated nothing they did would have caused vehicle to overheat. consumer insisted he never had this problem until it was taken to dealer for recall repairs on engine cooling fan. please provide any further information.*ak | |||
| Took car in for recall #00s44.the first time outside temp. rised above 85 degrees the fan failed causing engine to shut down while operating on the highway @about 45 mph.vehicle had to be abandoned . white smoke poured out of the exhaust leading me to believe that the engine may be damaged as a result of heat. i want car repaired and loaner provided until my car is returned to me. *ak | |||
| 05/19/2001 | |||
| Consumer received notification that vehicle was included in engine cooling fan recall 00v367000. consumer made three appointments to have vehicle serviced; however, dealer informed consumer that appointments were never put into computer and service was denied. on may 19th, 2001 there was an electrical fire in underhood wiring. please provide any additional information/attachments. *ak | |||
| 11/16/1999 | 3 | ||
| Engine continually overheated and would stall while traveling at any speed. dealership replaced engine assembly with 78,200 miles on engine because of this problem. second engine experienced overheating and stalling approximately 38,000 miles after engine components had been replaced. consumer received a recall 00v367 for engine cooling fan after these problems had happened, and was informed by dealership that this vehicle would not be covered under this recall because it had over 100,000 miles on it. *ak *jb | |||
| 06/01/1999 | |||
| Vehicle was overheating. took vehicle to dealer who replaced engine cooling fan. this happened again in june of 2000. at this time, engine cooling fan needed replacement again. vehicle not affected by recall.*ak | |||
| 01/30/2001 | 1 | 06/01/1995 | |
| My car was repaired under the safety recall notice for the engine cooling fans. this defect was not discovered and corrected until after it had also caused $1900 of collateral damage to the water pump and the a/c condenser and system. ford contends these other items are my responsibility to repair ($1900). i contend they would not need repair had it not been for the defective fan assembly that failed.*ak | |||
| 04/01/2001 | |||
| Ford lost consumers original part of vehicle that was on recall, currently, are not willing to fix recall 00367000/ cooling fan. *ak | |||
| Consumer contacted dealer in reference to recall number 00v367000/ manufacturer's recall 00s44.dealer corrected recall problem, after recall work has been corrected, consumer's vehicle experienced problems with battery draining out. also, a noise was coming from front end when placing vehicle in gear or when vehicle was cut off. consumer has contacted dealer. please provide any further details.*ak | |||
| Consumer received recall 000v367000 letter concerning engine cooling sysyem: fan. went to the dealer for scheduling an appointment. dealer refused to correct recall problems, cause unknown. please give any further details.*ak | |||
| 10/03/2000 | 0 | ||
| Wires are burning out because fan motor keeps going out.*ak | |||
| While traveling noticed vehicle overheating. dealer stated engine fan needed to be replaced, but parts were not in . please provide further information.*ak | |||
| While wating for dealership to receive parts to repair recall #00v367000/ 00s44 for engine cooling system. this vehicle suffered a fire in the engine compartment. *ak | |||
| 02/26/2001 | |||
| Vehicle had caught on fire, and owner replaced cooling fan. a week later, recall 00v36700/ manufacturer's recall 00s440vm13 arrived after repairs were done. took vehicle to dealership. mechanic refused to repair engine cooling fan due to owner having it repaired. indicated nothing could be done. owner contacted manufacturer who agreed with mechanic. was informed nhtsa would be notified, told not to contact nhtsa. *ak | |||
| Engine cooling fan shutdown, rendering engine inoperable. a recall has been issued on vehicle. *ak | |||
| 07/10/2000 | 1 | 10/14/1995 | |
| Head gasket blewout, causing vehicle to overheat and smoke. there were no signs or warning light indicator. vehicle had required large amounts of antifreeze and oil. consumer received a recall on cooling fan. questioned dealer if recall had anythng to do with gasket blowing. dealer said they were not aware of any relationship. *ak the vehicle would not start due to spark plug assembly failure and engine head gaskets failure. *yh | |||
| 08/08/2000 | 1 | ||
| Vehicle overheated and engine compartment caught on fire, totalling vehicle . recall 00 v367 000/ cooling van has been issued. *ak *slc | |||
| Consumer contacted ft mill ford for recall00v367000/ cooling fan several times, but dealer has not set up an appointment to perform recall repairs in timely manner . in meantime consumer is driving an unsafe vehicle.*ak | |||
| 01/15/2001 | |||
| First start of day while engine was running fan motor caught on fire, causing about $4000 dollars worth of damage. *ak | |||
| Ford has a recall for engine cooling fan on some ford contours. this vehicle has that problem, but is not covered by recall. dealer has told consumer this. *ak | |||
| 12/21/2000 | |||
| Defective engine colling fan caused a fire. this vehicle was not included in recall 00v367000 although it had same problem. please provide further information. *ak | |||
| 09/09/2000 | 2 | ||
| Engine cooling fan burned out, causing other internal components to fail and total replacement of engine needed.*ak | |||
| 08/14/2000 | 1 | 12/01/1998 | |
| Stopped@store, smelled something burning (thought nothing of it), drove home, noticed same smell, opened hood and noticed fan was smoking, disconnected battery and haven't driven since. - ford really needs to recall the fan. | |||
| 06/30/2000 | 0 | 04/01/1999 | |
| While driving in hot weather noticed smoke coming from the engine. then saw cooling fan on fire. *ak *ml | |||
| 05/15/2000 | |||
| Engine cooling fan malfunctioned causing smoke to come from the engine. dealer has repaired vehicle by replacing the fan assembly and motor. *ml | |||
| 06/06/1999 | 1 | 03/31/1995 | |
| Cooling fan motor caught fire and damaged the electical system. yh | |||
| Electrical cooling fan seized up, overheating/melting and then catching on fire. *ak | |||
| Engine cooling fan seized up/overheating, resulting in a fire. dealer cannot determine what caused fan to overheat. *ak | |||
| 06/11/1999 | 08/01/1995 | ||
| The cooling fan caught fire and ignited wires in the engine at low speeds after less than 10 miles of driving | |||
| 06/01/1999 | |||
| While traveling fan belt made contact with water, fan belt slipped off, causing steering wheel to lock up, resulting in loss of control. ford is aware of problem, an d issued a tsb. also, front end assembly drive belt needed replacing. please provide any further details. *ak | |||
| 12/06/1997 | 09/01/1997 | ||
| The electrical connector to the electric radiator fan melted internally, causing vehicle to overheat and smoke. | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE | |||
| 12/01/2000 | 1 | 01/23/1995 | |
| Consumer turned on engine to warm up, then went to house, but when came back out, vehicle was on fire without a prior warning. dealer said that fire started on engine cooling line. *ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
| 3 | |||
| Thermostat has been replaced 3 times since consumer received recall letter 00v367 concerning engine cooling fan on 02/2001. consumer had vehicle fixed under that recall.*ak | |||
| 07/01/2000 | 12 | 07/23/2001 | |
| Consumer states steam from the radiator caused her daughter to be injured, consumer also stated that other failures occurred due to the failed radiator. *yh | |||
| 06/01/2001 | 6 | ||
| Thermostat has been replaced six times for overheating. dealership informed consumer that head gasket had cracked, and was leaking fluid. please provide any additional information/attachments. *ak | |||
| Plastic radiator is causing vehicle to overheat, cannot be repaired without replacing complete system. please provide further information.*ak | |||
| 02/19/2001 | 0 | ||
| While driving engine will overheat. technician replaced thermostat. then, days took vehicle back to dealer for a recall notice that had received for cooling fuse which had to be replaced. due to fuse head gasket was damaged. *ak | |||
| 06/18/2000 | 1 | ||
| Thermostat coolant sender and water pump failed causing the vehicle to overheat, faulty water pump caused coolant leak, low coolant light stays on dealer replaced the sensor assembly. nlm | |||
| 12/25/2000 | 2 | 08/01/1995 | |
| While driving on highway at about 65 mph engine cooling system started to act up, and temperature gauge inside vehicle started to reach the overheating area, and then engine blew. contacted dealer, and dealer said they will take a look at vehicle. *ak thermostat had been replaced twice and gallons of water and antifreeze had been put into the radiator several times before the incident occured. *yh | |||
| A hose broke on the radiator draining vehicle of all fluid and ruining the engine, none of the gauges indicated any internal failure, consumer request reimbursement. | |||
| 10/04/1999 | 0 | ||
| Thermostat goes up to the red. then, power steering went out. consumer pulled over and let car sit for a while. gas tank has been replaced, wiring harness problem. *ak | |||
| 11/17/1998 | 3 | ||
| Brakes: when turning or stopping & brakes are in use,they would make scrubbing noises. have taken to mechanic for repairs. problem still exists. also, transmission would jerk when changing gears. gear placement makes no difference when it happens. had rebuilt transmission replaced. problem still exists. vehicle runs hot. radiator makes clicking noise when turned on. *ak | |||
| 12/06/1995 | 6 | ||
| Radiator repaired due to leak. *sd | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 12/24/2008 | 95000 | ||
| Tl*the contact owns a 1995 ford contour. while driving 35 mph, the vehicle completely shut off. the contact was not accelerating or decelerating prior to the failure, but maintained the same speed the entire time. all power was lost, including the brakes. the vehicle took approximately two hours to restart and was towed to the contact's residence. the ford manufacturer was called and stated that there was a recall, in which the previous owner did not have repaired. the recall date has currently expired and the contact would be responsible for the repair cost. the failure mileage was 95,000. | |||
| 06/15/1997 | 9 | 07/15/1995 | |
| I have a 1995 ford contour and i paid over $16,000.00 for it. i have had nothing but trouble since i got this car. i have 50,888 miles and the transmission has been replaced 2 times and worked on 4 times. water pump went out, air went out all wiring covers has crumbled off leaving exposed wires to start a fire and much more. i have been treated like i was a child and didn't know any better with the dealership and ford motor company. i now have a car that i can't drive because it is a fire hazard. i want something done to my satisfaction. i know they quit making the 1995 ford contour because there were so many manufacturer problems. i am now told they can't get parts to fix the car and i can't trade it in on another one. i am a female and i am tired of the treatment i'm receiving from ford. my car has always been serviced at a ford dealership. i have contacted several agencys concerning my problems. *jb | |||
| 07/08/2005 | 1 | 02/21/2001 | |
| Dt: consumer states that on his 1995 ford contour he found the wires in the engine were frayed, he was changing the air compressor, and he called ford motor company at that time he was told there are two recalls on that vehicle. the ford recall numbers are 00544, for the engine fuse fan, and 99m03, for the hood wire harness. there are not any nhtsa recall numbers. lillian at ford to go and get the recalls fixed at the dealership. when he contacted the dealership he was told the recall had expired and the work would not be done free of charge. he then called the manufacturer back and they called the dealership and was still told it would not be fixed. *nm | |||
| 11/13/2000 | 130000 | 1 | |
| The car had just been turned off, a faint odor of something hot was noticed but figured the heating fan motor was malfunctioning. approximately 10 minutes later, the bicknell fire department and police department notified us that the car's engine was on fire. the entire engine compartment was engulfed and totally destroyed every thing in it. ----dims 11 ivoq entry posted after 12/12/02 cut-over to artemis------769736. *ak | |||
| 04/05/2003 | 10 | ||
| I own a 1995 ford contour that quits with no warning, my son has had it stall on the expressway 8 to 10 times and the ford dealers keep replacing things, but they don't know what is wrong with the car. it is very dangerous to have a car that will just stall out at any time. what can i do. *nlm | |||
| 02/05/1999 | |||
| Car idles very roughly. had the idler pulley replaced 3 times within 1 1/2 years. *nlm | |||
| 2 | 11/06/1995 | ||
| While in motion going highway speeds, the vehicle will decelerate and jerk back and forth. *jg *jb | |||
| 07/23/2002 | |||
| While driving there is smoke , and vehicle cuts off, which is caused by vehicle overheating, and head gasket failing. contacted dealership.*ak | |||
| 06/17/2002 | |||
| While being driven engine mounts collapsed, causing engine to jump around and hit hood of vehicle. dealership repaired three mounts under warranty. currently, all four mounts have failed,/collapsing. please describe details.*ak | |||
| 05/22/2002 | 05/01/2095 | ||
| For the past five years, i have made excuses, stuck by my choice in buying the 1995 ford contour, but in the past two years i have spent over 6,000 dollars on repairs, most of which could have been avoided if the wiring harness had been replaced at the time of the original recall (oct.99) or the motor mounts had not failed. i believe that the transmission and electronic problems are directly attributable to the motor moving around when hitting potholes or stopping suddenly. the car has a pattern of shutting down without a problem showing on the computer analysis. i have had numerous problems with sensors, even before it was out of warranty. i think that ford should reimburse me for the last two years of repair bills.*ak | |||
| 05/28/2002 | 1 | 06/01/2001 | |
| The egr valve, egr gas regulator valve went bad. the shifting sensor went bad causing it to feel like the transmission was slipping. the transmission and engine mount broke causing the engine to vibrate very badly. the a/c compressor locked up causing the belt to brake and stranding my wife and 8 month old daughter. | |||
| 10/06/2001 | 01/01/1996 | ||
| Radiator fan motor not working properly and water pump failure caused engine to overheat. this then caused the engine head or gasket to fail. also expect to find water pump impeller damage. these component failures have produced a very expensive repair estimate. by searching consumer complaints on this website, owners can plainly see that the cooling system failures are causeing extensive and costly damage to the vehicle engine. a recall is in effect for the fan motors, this does not address the damage caused to the vehicle engine by the failure of the fan motor. this vehicle was purchased used about 1 month ago, and i did not have a notice of vehicle recall on the radiator fan motor.*ak | |||
| 11/01/2000 | |||
| Engine/ brakes/ starter /catalytic converter/ fuel pump and fuse failed. dealership was aware of problem vehicle wouldn't start, and radiator went out also. *ak | |||
| 10 | 01/01/1997 | ||
| Car has overheated on numerous occassions, engine light on constantly, blown head gasket the last time car overheated, resulting in engine failure. dealer is trying to say that the recalled cooling fan didn't result in destruction of engine. extremely frustrated with the dealer service and in ford customer relationship dept. | |||
| 06/01/2001 | 6 | ||
| Thermostat has been replaced six times for overheating. dealership informed consumer that head gasket had cracked, and was leaking fluid. please provide any additional information/attachments. *ak | |||
| 1 | |||
| While traveling notice vehicle running rough. also, notice little overheating next day vehicle would not start. dealer stated head gasket needed to be replaced.*ak consumer also states the flywheel was replaced.*jb | |||
| 05/15/2000 | 1 | 01/01/1997 | |
| First the a/c started flooding the passenger compartment. result the condenser was replaced by plantation ford, who told me this was a common problem with these vehicles. then the transmission started lurching in reverse. result $2000, and again ford told me this was a common problem with the contour. finally the engine quit on the highway, and the head gasket was blown. much later ford issue a recall for the cooling fan fuse, aand the wiring harness. both of which i was not informed about, but had to learn from a mechanic. and when i did take the car to plantation forn they told me they could not tell if the head gaasket was blown because of the cooling fan fuse, and that the engine wiring harness recall had expired at 100,000 making my vehicle ineligible since it had 106,000. i have e:mailed you pictures of the harness, which are so brittle, and corroded i would be scared to start any motor with it for fear of a fire. | |||
| 11/01/2000 | 1 | 10/01/2000 | |
| Outer ring is plastic and it wore out, causing engine to quit running. consumer was pulling away from a stop sign, there was a crunching sound, and vehicle shut off. consumer went to an independent mechanic who found out that there was too much tension against pulley, causing it to fail. *ak the outer ring broke off of the center metal part of the pulley in several pieces, mechanic stated he had a hard time getting part because they were having a lot of them fail. *slc | |||
| 07/04/2000 | 0 | ||
| While driving vehicle would stall at lights, took vehicle to mechanic and he replaced timing belt, and something with idle. *ak | |||
| 04/01/2001 | 0 | ||
| Consumer was traveling on highway and temperature light came on, and engine gasket blewout. had vehicle towed to dealership. *ak | |||
| 01/01/2001 | |||
| 'impaler' in vehicles water pump broke apart. due to this piece of equipment breaking, car overheated rapidly, resulting in head gaskets blowing. please provide any additional information/attachments.*ak | |||
| At 60,000miles head gasket failed, causing damage to water pump/ timing belt, and possibly new head. *ak | |||
| 01/01/2001 | 2 | ||
| While traveling noticed engine indicator light came on .vehicle was serviced. technician stated vehicle was overheating and needed valve job .*ak consumer is concerned that the component in recall 00v367 may have been the problem all along and yet had to pay for the repairs with the valve and gasket, the recall component has failed 2 times. *slc | |||
| 02/01/2001 | 1 | ||
| While driving at approximately 65 mph engine overheated, causing head gasket to go out. took to dealership and told consumer that cooling fan was operating, but could not confirm whether or not fan was working at time of incident. there was a recall 00v367000 regarding the cooling fan. consumer complaint was in regard to damage caused by inoperable fan. *ak also, there was a head gasket recall but this vehicle was not included due to vin number. *yh | |||
| 01/22/1998 | 1 | ||
| Serpentine belt noisy, idler pulley flat with flat spot and tensioner not tight. nlm | |||
| 07/10/2000 | 1 | 10/14/1995 | |
| Head gasket blewout, causing vehicle to overheat and smoke. there were no signs or warning light indicator. vehicle had required large amounts of antifreeze and oil. consumer received a recall on cooling fan. questioned dealer if recall had anythng to do with gasket blowing. dealer said they were not aware of any relationship. *ak the vehicle would not start due to spark plug assembly failure and engine head gaskets failure. *yh | |||
| 06/05/1999 | 1 | ||
| Vehicle stalled due to a blown head gasket, consumer later found out about the manufacturer's recall regarding the head gaskets and is requesting reimbursement. *slc | |||
| 06/05/1999 | |||
| On june 5, 1999 i was driving my ford contour and the engine just stopped. i had my car towed to al serra ford in alpharetta to see what was wrong. the ford mechanic informed me that head gasket had blown and that the engine needed to be replaced. i have called and written to ford motor co. since i heard they did have a problem with this and get no response. the consumer action center in atlanta suggested i speak to you.*ak | |||
| 01/01/1999 | 0 | ||
| Engine head gasket blewout without prior warning and vehicle overheated. also, consumer was traveling on highway and heard a screeching noise, air conditioner went out, and heater motor burned out, there was no heat. she has contacted dealership. *ak | |||
| 11/06/2000 | 04/01/2000 | ||
| I have taken very good care of this car, the mileage is still fairly low,,,how can it blow a headgasket.*ak | |||
| 10/27/2000 | 1 | 02/01/2000 | |
| Engine overheated, head gasket blown, engine completly destroyed, no signs before overheating, gauges did not function properly. *ak | |||
| 08/04/2000 | 12/01/1999 | ||
| I hvae had problems ever since i first purchased the car 8 months ago, starting with engine failure due to a missing vacuum cap. next, i encountered a drive belt that was on the verge of breaking, it was severly cracked. the brake calipers were sticking causing major veering when stopping at speeds over 40, and this also resulted in warping my rotors. also, for the first 7 months, my check engine light would come on periodically, but after a couple of fuel injector cleaners, it was much better. then, on a cross country trip, the car's idle worsened, its power decreased,at a stop, the car would start having a convulsion like feel and sound, from a stop, it wouldn't accelerate until a click in the engine could be heard. then the acceleration was very lurching and sputtery. after a diagnostic, i was informed that it was not the original engine. the mechanics sent me to the dealer who found the supposed cause of the problem. $400 later, my air mass sensor was replaced and the car seemed to do much better. however, in the past couple of weeks, the check engine light stays on the entire duration of driving, and the car has continued its lurching acceleration and convulsion like problem. the unpredictableness in my car has made me somewhat fearful to drive because i'm not sure what's going to happen next, and if i can afford to fix it. i'd like to know my buyer's rights and see if there's any resolution to be had.. | |||
| 03/09/2000 | 1 | 05/01/1995 | |
| Car overheated. i pulled over, ford dealer said head gasket cracked, engine needs replaced. ford just extended warranty on v6 taurus & sable of same year because of problems, which start to occur at 65-70k. i think this is a similar problem and ford should replace my engine. *ak | |||
| Engine head gasket blew, causing engine to warp. *ak | |||
| 03/27/1996 | 1 | ||
| Loss of power steering when traveling through water due to failure of the crank shaft pulley and serpentine belt. | |||
| 12/01/1998 | 1 | 02/17/1995 | |
| At 37,000 miles the head gaskets are blown, causing the water pump to leak/engine not cool. heater also failed to work, heater motor replaced at 3,000 miles. *ak *ml | |||
| 09/01/1998 | 1 | 06/30/1995 | |
| Right and left engine mounts failed. engine is currently resting on the frame and caused the left control arm to break. | |||
| 12/01/1997 | 2 | 03/01/1995 | |
| Rod bearing failure caused engine to fail. | |||
| 09/01/1997 | 2 | 02/15/1996 | |
| Block heater clips failed. | |||
| 10/01/1995 | 1 | 01/18/1995 | |
| While driving consumer is unable to control steering , during raining weather . tt consumer states the problem is with the pulley-crankshaft. *slc | |||
| 02/06/1995 | 6 | ||
| Only five cylinders of the eight cylinder engine are firing, causing vehicle to jump upon shifting gears. *aw | |||
| 07/03/1995 | 1 | ||
| Cranckshaft/pulley failed. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 06/15/2003 | 1 | ||
| Consumer states that vehicle is leaking gas from the tail pipe. dealer notified.*ak | |||
| 09/01/2002 | 10 | 12/01/2098 | |
| I purchased car 1998 and now i had to get a engine put in my car. dt | |||
| 11/21/1999 | |||
| While driving vehicle just stalled out. had vehicle towed. contacted dealership,could not find cause of problem.*ak | |||
| 07/23/2002 | |||
| While driving there is smoke , and vehicle cuts off, which is caused by vehicle overheating, and head gasket failing. contacted dealership.*ak | |||
| 05/25/2002 | 1 | 10/01/2095 | |
| Was driving 60mph on highway when engine check light came on. 30 seconds later, i heard noise which sounded like bicycle chain switching gears. 90 seconds after that, the oil light lit , temperature gauge registered hot suddenly and simultaneously engine died. ford dealer service dept. diagnosed water pump failure. removed water pump. the plastic impeller has multiple cracks and no longer spins with shaft. ford dealer has service bulletin acknowledging problems with water pumps on my type vehicle, and extends warranty to 6 years/75,000 miles. my car is too old to qualify for coverage, although it is under the mileage limit, and i think it is unfair. one of the major reasons i purchased this car was the 2.5l engine that doesn't require a tune-up until it reaches 100,000 miles. this engine blew at 70,381 miles because of a little piece of plastic that was supposed to keep it from overheating. in my opinion, it is irresponsible of the manufacturer to use plastic in such an environment without fail-safe warning systems that allows vehicle operator the opportunity to slow down, get off the road and prevent total destruction of a very expensive motor. the estimated repair costs of $6,700.00 exceed the value of the car which would have been $6,435 (kelly blue book dealer retail) before the water pump went out and caused engine failure. the current value of the car according to regional salvage yards, wholesalers and the local ford dealer is a generous $250.00. thank you for registering my complaint. any information or assistance you could provide me regarding this matter is greatly appreciated.*ak | |||
| 1 | 12/18/1995 | ||
| The consumer stated that the vehicle gets hot and stalls. *yh | |||
| 01/01/1999 | |||
| Vehicle stalled out and will not start up again/has become inoperable. contacted dealer, and the dealer stated that engine needed to be replaced.*ak | |||
| 1 | 12/18/1995 | ||
| The consumer stated that the vehicle gets hot and stalls. *yh | |||
| 08/21/2001 | |||
| Vehicle would stall when raining heavy while driving. also consumer got a safety letter to get correction on vehicle. contacted dealer, and dealer stated ford had part that could correct problem. please add vin. *ak | |||
| 05/08/2001 | 2 | ||
| Consumer explains that engine light stays illuminated and vehicle broke down, mechanic ordered part which was part of a recall and replaced, vehicle broke down once again due to short in the wire. *jg | |||
| 03/10/1999 | 0 | ||
| Air conditioner was not producing cold air . also, vehicle was stalling, and engine was cracked. dealership was aware of problems. *ak | |||
| 06/01/2001 | |||
| While driving vehicle overheats. consumer has contacted dealer. dealer refused to replace burned wiring under warranty. please provide any further details. *ak | |||
| 11/16/1999 | 3 | ||
| Engine continually overheated and would stall while traveling at any speed. dealership replaced engine assembly with 78,200 miles on engine because of this problem. second engine experienced overheating and stalling approximately 38,000 miles after engine components had been replaced. consumer received a recall 00v367 for engine cooling fan after these problems had happened, and was informed by dealership that this vehicle would not be covered under this recall because it had over 100,000 miles on it. *ak *jb | |||
| 3 | |||
| The engines cooling fan became inoperative causing the vehicle to overheat while driving, the vehicle was taken to the dealer for recall repair (00v-367), but the vehicle overheated twice after repair. nlm | |||
| 08/14/2000 | 10/01/1998 | ||
| During august, 2000, i was driving from marietta, ga toward stone mountain, ga and had gone from i-285 to 85 north. the time was approximately 7:00 as i had not long gotten off of work with the intention of driving said vehicle to stone mountain. traffic was moving pretty slowly--sometimes coming to a complete halt. after driving awhile i noticed some white smoke coming from my engine. it scared me pretty badly and i attempted to get over on the side of the road. i did finally some to a stop on the left side of i-85. i was stranded with no mobile phone. i had to wait on the highway by myself for sometime before getting into safety. what i learned after having my vehicle towed to both a dealership, then an auto repair shop that my vehicle had overheated and blown a head. i receive an estimate from cobb galleria automotive in september, 2000 for a minimum of $2,400 needed in order to fix the engine. after doing some research i have learned there was a recall issued regarding nhtsa campaign no 00v367000 , with owner notification date being january 2000. i never received this recall; however, i believe i should have. further, i believe the overheating which occurred in august of 2000 is a result of tightening of the engine cooling fan motor bearings, and the resulting overheating. i am attempting to find out any and all information pertaining to any defects from 95 ford contours which may have been a cause for my overheating. i am interested in being compensated from ford motor company for cover cost of repair, and to mitigate the danger i was put in while stranded on the highway, as well as hardship which i have endured because i was not financially able to pay for the expensive cost of repairs. please reply back or write to joyce gourdine, 2101-a powers ferry road, marietta, ga 30067. thank you. *ak | |||
| 1 | |||
| The vehicle feels as if it's going to stall intermittently while sitting at a light causing the check engine light to illuminate. nlm | |||
| 1 | |||
| The head gasket and sensor failed causing the check engine light to illuminate. nlm | |||
| 01/01/2001 | 05/01/1999 | ||
| Car was sold when they knew it was defective-they are no longer making them. no safety defec tmentioned. *ak | |||
| 1 | 05/01/1999 | ||
| Design flaw in engine is causing a vibration in steering wheel ,gear shift and down in brake pedal. it has become worse. currently, vehicle jerks forward. *ak consumer states vehicle jerks and pulsates while braking. *slc | |||
| Would be driving vehicle or making a turn when vehicle would stall. would have no prior warning. also, steering would lock up. have taken to dealership.*ak | |||
| 07/20/1998 | 2 | 11/01/1997 | |
| This vehicle was a total loss. i had to replace with a new vehicle in june 2000. no safety defect listed in summary. *ak | |||
| 1 | |||
| The vehicle nearly stalled on cold start and the battery ses light illuminated, consmer also noticed a smell in passenger compartment, consumer turned vehcle off and restarted it with no problem and the smell was no longer present, consumer left the vehicle parked for several days, but when it was warmed up for 15 min. consumer noticed uneven acceleration and misfiring, the vehicle has been parked ever since. nlm | |||
| 01/02/2001 | 1 | 04/01/1999 | |
| Car overheated without warning and stalled. car would not crank back up and had to get towed. compression test revealed zero pressure in 2 cylinders thus meaning complete engine failure. currently, car is at repair shop where engine is being completely torn down to determine cause of engine failure. *ak | |||
| 08/01/2000 | 1 | ||
| Consumer was traveling on highway and smelled smoke coming from engine compartment. vehicle cut off in middle of highway. it ws raining and engine was a v-4. recall was for a v-6 engine. vehicle caught on fire. vehicle had to be towed. vehicle had a new engine. consumer stated that engine was defective from beginning, and engine was replaced at his expense. *ak *slc | |||
| 09/11/2000 | |||
| Engine malfunctioned, causing vehicle to stall. *ak | |||
| 09/11/2000 | 2 | 08/01/1995 | |
| Cooling fan motor replaced by autopact car service in charlotte nc, but engine still overheated. car then towed to harrelson ford in charlotte where i was told engine was burned up due to engine cooling fan failure. they recommended engine replacement and components at cost nearly $5000. in 1999, cooling fan ran erradically and required battery to be replaced according to ford dealership in greensboro, nc. the dealership also replaced engine thermastat. rather than a thermastat problem, i suspect engine cooling fan was defective and caused damage to engine over time. despite history of failure, ford did not make any offer to replace. | |||
| 1 | |||
| The engine races in warmer weather (65 and up) at startup and when idiling at stops, at the same time the vehicle bucks and wants to take off, dealer has reset the computer codes, replaced the computer controls and cleaned the throttle body but none of this has made a difference. nlm | |||
| 05/21/2000 | 1 | 12/01/1998 | |
| While driving on highway ( 70 mph ) engine just stopped . dealer said engine locked up .without warning,no noises .*ak | |||
| 07/18/1999 | 04/01/1998 | ||
| No summary listed for abov evehicle. *ak | |||
| 01/01/2000 | |||
| Vehicle experiences loss of power and runs rough. i had catalytic converter repaired from recall. it has become once again defective. *ak | |||
| 12/29/1997 | 5 | 11/05/1997 | |
| Engine continually dies, replacement of spark plugs and h20 sensor did not rectify stalling. mjs | |||
| 05/17/1999 | 6 | 10/01/1995 | |
| Duratec engine advertised to go 100,000 miles - required tune up at 44,000. | |||
| 11/18/1998 | 5 | 05/01/1996 | |
| They don't know why my engine cuts out. i believe problem is left over from all the work they did on abs and cat. converter changeover. they will not warranty car now that factory warranty expired. refused to install flight recorder to troubleshoot. dealer refused to offer extended warranty at no charge since they are the cause of the problems. dealer replaced entire lh wiring harness when repairing abs, left many loose ends all over the car. *ak | |||
| 03/06/1999 | 1 | 03/01/1996 | |
| I have had a problem with vibration in my car from when i picked it up. i have to put it in neutral while stopped in order to keep the steering wheel from shaking terribly. after having it in the service department several times, i was told that it was a problem with contours and did not pursue it any further. i have now been told that i need to replace the head gasket along with a rebuilt engine. i can't help but wonder if all the vibration in the car weakened the seal causing leaking from the head gasket. this car is only 4 years old and has 65,000 miles, is maintained properly and has normal wear and tear. i've contacted the dealership, ford motors, the attorney general's office for auto complaints, wbz call for action, and the center for auto safety in washington, dc on this matter. the only recourse i have short of hiring an attorney, is to file complaint forms, which i have done. i'm beginning to see a pattern by ford to make an inferior product and then not stand behind their defects. i don't feel this is fair to the customer. this little repair is going to cost me $3000 (of which i don't have) to get my car back in working order. is there any help out there for customers like me or is it too bad. you're stuck with it? | |||
| 12/17/1998 | 1 | 10/23/1997 | |
| Engine bearing failed resulting in complete engine failure. | |||
| 10/07/1998 | 35 | 10/01/1998 | |
| Car will not start at all i have taken it to two different dealers and they haven't figured out what is wrong yet. | |||
| 10/21/1998 | 1 | 10/01/1996 | |
| Made a little noise at start-up/had wobbly rough feel/ car has been in service dept. since oct.21/requests to see vehicle were denied /sneaked in behind dealership tonight after work/car was supposedly broken down for inspection &rebuild /i crawled underneath with spotlight and the oilpan has been removed/phantom parts can't be located anywhere in u.s. according to service dept./am told a different story each week/ can anyone help me? | |||
| 10/21/1998 | 1 | 10/01/1997 | |
| Have not recieved often requested technicians report on mechanical breakdown costs and repair and estimated time for pickup | |||
| 09/06/1997 | 1 | 06/25/1997 | |
| Vehicle stalls continuously. | |||
| 12/01/1996 | 1 | 12/08/1995 | |
| Vehicle experiences frequent loss of power and stalls. | |||
| 10/19/1997 | 08/01/1997 | ||
| Cv retaining bracket broke. cause: cv bounces up/down and vehicle vibrates and oil leakage developed. end result: potential fire. also, rendered engine inoperative. | |||
| 08/29/1997 | |||
| While driving vehicle cuts off erratically. vehicle's engine gets extremly hot at times. owner has had the vehicle into the dealer foe repairs several times. the dealer never gave owner exact cause or a reason why vehicle cuts off. *ak | |||
| 07/23/1996 | 11/14/1995 | ||
| Vehicle stalled in rain repeatedly and the latest incident caused a crash. | |||
| 1 | 02/05/1996 | ||
| Engine noise in cold weather. *sd | |||
| 03/23/1996 | |||
| Consumer was driving on highway and car caught on fire. please describe . 8ak | |||
| 24 | 05/01/1995 | ||
| While driving, at approx. 35mph, through a puddle of water, suddenly experienced momentary loss of power, when engine shut down, no prior warning. tt *slc | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 01/22/1998 | 1 | ||
| Serpentine belt noisy, idler pulley flat with flat spot and tensioner not tight. nlm | |||
| 08/04/2000 | 12/01/1999 | ||
| I hvae had problems ever since i first purchased the car 8 months ago, starting with engine failure due to a missing vacuum cap. next, i encountered a drive belt that was on the verge of breaking, it was severly cracked. the brake calipers were sticking causing major veering when stopping at speeds over 40, and this also resulted in warping my rotors. also, for the first 7 months, my check engine light would come on periodically, but after a couple of fuel injector cleaners, it was much better. then, on a cross country trip, the car's idle worsened, its power decreased,at a stop, the car would start having a convulsion like feel and sound, from a stop, it wouldn't accelerate until a click in the engine could be heard. then the acceleration was very lurching and sputtery. after a diagnostic, i was informed that it was not the original engine. the mechanics sent me to the dealer who found the supposed cause of the problem. $400 later, my air mass sensor was replaced and the car seemed to do much better. however, in the past couple of weeks, the check engine light stays on the entire duration of driving, and the car has continued its lurching acceleration and convulsion like problem. the unpredictableness in my car has made me somewhat fearful to drive because i'm not sure what's going to happen next, and if i can afford to fix it. i'd like to know my buyer's rights and see if there's any resolution to be had.. | |||
| 06/07/2000 | 06/01/1998 | ||
| I heard a thumping noise that i thought was a tire or brake caliper.drove car for a week.went to dealer and when i pulled in fluid was leaking from the car. power steering line was replaced ($600), car released to me. drove home. heard metallic sound and returned car the next day. dealer said problem was sheared bolts on the rear mount. they speculated that corrosion started because the transmission housing is aluminum and the bolt are steel.this will cost me another $600 to repair. about a moth ago the serpentine belt was replace. don't know if any connection to the later problems. | |||
| Driving through wet roads steering will lock up, lasting for about 15 seconds, and causing a loss of control. dealer has replaced sway bar and serpentine belt, but defect keeps occurring. cause is still unknown. *ak | |||
| 06/01/1999 | |||
| While traveling fan belt made contact with water, fan belt slipped off, causing steering wheel to lock up, resulting in loss of control. ford is aware of problem, an d issued a tsb. also, front end assembly drive belt needed replacing. please provide any further details. *ak | |||
| 03/27/1996 | 1 | ||
| Loss of power steering when traveling through water due to failure of the crank shaft pulley and serpentine belt. | |||
| While driving vehicle through a puddle of water vehicle will stall. engine belt makes noise and vehicle dies. *ak | |||
| 07/31/1997 | 3 | 08/01/1995 | |
| While driving in rain consumer looses power, the water gets on the engine belts, causing belts to slip, causing complete power loss. | |||
| 1 | 09/01/1995 | ||
| Engine belt failed. | |||
| 11/23/1996 | 1 | 12/21/1995 | |
| Belts squeal. | |||
| 05/10/1995 | |||
| When driving when it wet water get into the belt there is no power steering it go out. tt | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 02/15/2001 | 0 | ||
| I'm a hearing impaired driver/owner of ford '95 contour gl (low-incomer, average $21,000 a year). i've bought this car in 1997 from a minneapolis-area ford dealership (quality auto dealership in bloomington, minnesota). at the time, i had less than $10,000 to pay for a recent used car(one that is within 2-3 years after it came on the market). i tried out few cars and the white 1995 ford contour gl. the dealer insisted that '95 ford contour gl was a good buy at an affordable price. i was willing to trade up my old car to reduce the price but it was still too high for me since it didn't included other fees like the title and registration license. after a short, persuasive negotiation, i got the dealer to agree to mark down to $9995 and i accepted that. so i bought the car. after a few days, i was experiencing a problem with it, so i had it towed back to the dealership and later told me that the whole engine was bad and need to be replaced. i was stunned but they were willing to do the repair for free. it took me a week to get my car back. everything went fairly fine for the next couple years. in 1999, the air-conditioner in my car stopped working and it was too expensive to repair at the time. i moved to columbus, oh in jan. 2000. for the last 3 years, that car has become a trouble for me. one repair after the next. the biggest repair cost i've paid out was $2060.43 to replace a flywheel. i have tried to take good care of my car by taking it to jiffy lube for oil/check-ups every 3-6 months faithfully and i'm still having trouble with my car. right now, it is at another ford service because there may be defected wiring coils in my car (a dealer recall that i'm not aware of). i have kept all the service maintenance papers in file for all the repairs and services on my car. i wanted a new car and i'm not very happy. i'm tired of paying for the repairs. thank you, rob | |||
| 1 | 01/05/1998 | ||
| Pcv tube worn through by water pump pulley, egr line clogged causing check engine light to illuminate, vehicle lost power and dealer found failed catalytic converters which also caused the intake manifold gasket to fail, consumer states 18 months prior to this there was a manufacturer's recall(97e61) regarding catalytic converters, consumer was charged for repairs, vehicle experienced surging at idle in cold conditions, consumer sometimes lurched into traffic. *slc | |||
| 07/20/1998 | 2 | 11/01/1997 | |
| This vehicle was a total loss. i had to replace with a new vehicle in june 2000. no safety defect listed in summary. *ak | |||
| 10/26/2000 | 1 | ||
| The engine idles roughly when started in cold weather almost to the point of stalling due to contaminated maf sensor, throttle body and egr system. nlm | |||
| 02/02/2000 | 10/01/1995 | ||
| Constant failure of emission related components. replaced at 75k for $1000, but fails again at 85k miles. ford claims 100k maintainence free for engine, but not true for 1995 contour. *ak | |||
| 07/18/1999 | 04/01/1998 | ||
| No summary listed for abov evehicle. *ak | |||
| 1 | |||
| Exhaust leak at the front end of could cause potential danger. nlm | |||
| 08/17/1999 | 1 | 03/01/1995 | |
| Recall campaign 96e60 10/97 replaced catalyst on this vehicle, present carbon build up in intake egr runners believed stemmed from this catalyst failure and should have been addressed by recall in 10/97. because carbon build up not removed at recall, emission systems components have failed now | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 07/11/2003 | 88000 | 12/28/1995 | |
| Engine cooling fan caught fire in 1999 - car under warranty and repaired by dealership. 2 more engine cooling problems in 1999 the most serious problem was when the water pump failed. the engine had to be replaced. in 2002 the engine began overheating and we had to replace the thermostat, other problems encountered were replacement of oxygen sensor and fuel pump due to leakage. in june 2003 car overheating, the cooling fan connection had become disconnected. in july 2003 car overheating, checked by mechanic who noted that there water pump was leaking, recommended dealership repair due to cost. on day one dealership estimated cost of water pump replacement $380.00. day two dealership calls - head gasket blown and fan belt worn bill now $1100.00. day three dealership calls - one of the oxygen sensors and another part needs replacing an additional $300-400.00. total bill $1600.00. *jb | |||
| 10/27/2000 | 1 | ||
| The mass air flow was out of range, dealer replaced the sensor. nlm | |||
| 12/22/1999 | 1 | 01/01/1996 | |
| Original oxygen gas sensor causing check engine check light to come on. cost to fix $400. low coolant sensor warning light comes on. cost to fix $70. these should not be my responsibility. there is nothing that i can do to cause these items to malfunction. these are manufacturers' parts problems. *ak | |||
| 08/15/1996 | 2 | 05/01/1996 | |
| Sensor has gone out twice and car still does not run properly, was informed by some mechanics that there's a problem with exhaust, or maybe transmission, because there's a delay in changing speed if i accelerate or decrease speed | |||
| 12/01/1997 | 3 | 01/08/1998 | |
| This has been a problem since the day i purchased the car. i have had nothing buy a run around from excell nissan. i have three pages of documentation from all the trouble i had to go through, (including threats). i think there still is a problem with my vehicle, it still isn't running right. i would like to know what i can do. second and third gear no power | |||
| 06/14/1996 | 4 | ||
| Oxygen sensor failed. *sd | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 02/01/2002 | 2 | 05/01/1998 | |
| Catalytic converter plugged. mechanic advised me this is a ford ordered recall. i have documantation that ford recall 97e61 was performed, but now convertes they have replaced are clogged. ford told me that they were not allowed to proceed with any repairs and nhtsa are the only body to post a recall. it is my opinion that ford having to meet its responsibility to make this right by recall 97e61 should also repair the repair that does not work. this should not have happened i have less than 50,000 miles since they installed the new converters. *ak | |||
| 11/01/2000 | |||
| Engine/ brakes/ starter /catalytic converter/ fuel pump and fuse failed. dealership was aware of problem vehicle wouldn't start, and radiator went out also. *ak | |||
| 1 | 01/05/1998 | ||
| Pcv tube worn through by water pump pulley, egr line clogged causing check engine light to illuminate, vehicle lost power and dealer found failed catalytic converters which also caused the intake manifold gasket to fail, consumer states 18 months prior to this there was a manufacturer's recall(97e61) regarding catalytic converters, consumer was charged for repairs, vehicle experienced surging at idle in cold conditions, consumer sometimes lurched into traffic. *slc | |||
| 01/01/2000 | |||
| Vehicle experiences loss of power and runs rough. i had catalytic converter repaired from recall. it has become once again defective. *ak | |||
| 07/28/1999 | 1 | 09/01/1995 | |
| Immediately after recall to replace catalytic converter & exhaust manifolds, the engine runs rough & stalls after start-up until 15-20 minutes | |||
| 04/08/1999 | 1 | 08/01/1995 | |
| On apr 8 1999 i took my car to amherst motors inc because i was having a problem. i was informed there was a recall ont he catalytic converter, which the ford company failed to inform me about. when questioned, they responded that they could not locate me. now they are saying i need a new engine because the dpfe(revised delta pressure feedback)volta failed. they did not tell me this when they released my car apr 15 1999. i asked to have the seatbelt fixed. they told me they would charge me over $100. there is a recall #95s31 for that seatbelt | |||
| 01/13/1997 | |||
| Consumer had catalytic converter repaired, but it became once again defective. manufacturer and dealer were contacted, but of no avail. *ak | |||
| 02/12/1998 | 1 | 11/15/1995 | |
| Catalytic converter failure. | |||
| 06/01/1996 | 04/15/1996 | ||
| The vehicle has had continual problems with strong sulphurous smells from exhaust system, particularly after short trips after engine shutdown. the smells indicate catalytic converter failure. *ak | |||
| 01/31/1998 | 3 | 01/08/1998 | |
| Catalytic converter malfunctioned. | |||
| 01/21/1998 | 2 | 08/19/1997 | |
| Catlaytic converter failure. | |||
| 12/01/1997 | 01/15/1997 | ||
| Catalytic converter and exhaust manifold failure. | |||
| 11/01/1997 | 1 | 12/08/1995 | |
| Catalytic converter failed. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||
| 05/28/2002 | 1 | 06/01/2001 | |
| The egr valve, egr gas regulator valve went bad. the shifting sensor went bad causing it to feel like the transmission was slipping. the transmission and engine mount broke causing the engine to vibrate very badly. the a/c compressor locked up causing the belt to brake and stranding my wife and 8 month old daughter. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 03/22/2001 | 1 | ||
| Converters were bad, per recall 97e61, and they were blowing material into muffler, dealer replaced converters and muffler, however after repairs, the muffler fell off while vehicle was in motion. *slc | |||
| 10/20/1997 | 1 | ||
| Squeaking noise coming from the engine compartment of the vehicle while driving, dealer replaced resonator assembly and duct. nlm | |||