Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
01/01/2007102/01/2001
 1995 ford contour rear doors do not have child locks. customer states that the rear doors do not have child locks and her child can open the back door when it is locked. *kb the consumer stated the front seat belts do not hold tight enough. *jb updated 01-16-08. *kb the driver's door didn't open when the master lock is on.
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
08/03/20031
 Hvac fan under dash on passengers side has a shortage in the wiring to the fuse box under dash on drivers side. could open and close fuse box to get fan to work then stopped working at all. rear seat belt locks all fell apart. passenger and drivers side doors will not open. *ak
09/28/200350000
 Both passenger and drivers side doors do not open from inside or out. rear seatbelts have fallen apart. hvac fan motor doesn't work. also, fan motor relay fails.
06/17/2002
 Driver's side door cannot be opened from inside of vehicle. also, driver's side window fails to roll up or down. driver's side door can only be opened from inside. consumer afraid in an emergency situation driver's side occupant would become trapped in vehicle. consumer has contacted dealer, dealer has yet to determine cause of problem. please provide further details. *ak
01/02/2002410/01/1998
 The door locks will not unlock from the inside. ford refuses to help n any way. this can cause untold problems in case of emergency. *ak
06/01/19981005/01/1995
 Cannot release locks.dangerous in collision /fire we no longer lock our car doors. *ak
 All four maual door locks when locked will not unlock, preventing all/ any occupants from exiting vehicle. consumer exited vehicle from window or after kicking on door locks would unlatch. consumer has contacted dealer. dealer noted there was a defect in door latches. door latches needed to be replaced. please provide any further details. *ak
06/01/1999
 Both front doors on driver's side and passenger's side will not unlock/open from inside. this poses a dangerous situation for all occupants if involved in a vehicle collision. dealer notified. *ak
03/30/199802/24/1998
 Rear door would not open from inside or outside.
03/05/19965
 Door latches have failed three times. *dsh
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
08/17/1997
 Consumer was driving approx. 65 mph when the hood flew open . consumer stopped pulled to side of road and the windsheild had shattered. the hood is bent, the front top of roof has caved in. *ak
 When traveling on the freeway the hood flew up, cracking the windshield, consumer has contacted the dealer, dealer determined the problem was due to a missing latch. *ak
07/23/1996
 Driving down the hwy, suddenly hood popped open, hood shattered windshield, glass fell down upon driver, roof dented upon impact, inside light fell down. *ak