Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
9516408/01/199545948Steering- 'thump' on hard acceleration or while turning - power steering return hose contacts cv boot clip-vehicles built through 1/2/95. noise-rotational 'thump' - power steering return hose contacts cv boot clip - vehicles built through04/25/1996
STEERING - HYDRAULIC POWER ASSIST - PUMP
BC102979702002/01/199751746Battery light illumination and decreased power steering assist may occur when the vehicle is driven through deep puddles. *jd07/17/1997
STEERING - WHEEL AND HANDLE BAR
BC018396010212/01/199546442Open fuse 30 may be caused by interference between the instrument cluster flex circuit & the lh side steering column retaining bolt. if damage is present, remove the lh steering column retaining bolt & install a 1.5mm (1/16 inch) washer (p04/25/1996

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
12/03/2009800001
 My '95 ford contour has been overheating, smelling hot, with the steering column heating up to the point of the car key, in the ignition, getting too hotto handle--for some time, now. fearing that there might be a fire hazard, i took it to my local ford dealer. he said my car, per it's vin no., has not been recalled; so he did nothing about my concerns. now, a week ago today (12/3/09), and a week or so after bringing my car in for the first time, i was driving 20-30 mph, down a city street in my small town, when, suddenly, i heard a popping sound; and the electricity in the car turned off. the car stopped dead in it's tracks, as i was turning into a parking lot! i tried to put the hazard light on; but it would not turn on. the steering wheel & steering column were very hot. i turned the key, in the ignition, in an attempt to turn the car back on. instead, it made another popping sound; and died completely! smoke started coming from under the hood. when i opened the hood, the battery water was boiling over, sizzling, and smoking. when i called my ins. roadside assist, and told them what happened, they told me to call the fire dept. so, i called the fire dept. they came and disconnected the battery; and noted that the battery was smoking. they pushed my car to a parking spot, from where i had it towed it to my local ford dealer. the ford dealer man said they could do nothing about it; and i left it there, in their parking lot. i'm afraid to drive the car, for fear it might start on fire, since i have seen, on the internet, that the '95 ford contour has been recalled for ignition fires!!! being caught in a burning fire, with my seat belt on, is very scary to me! the questions, at the bottom, right, of my screen, are cut off, so i can only see half of the questions, starting with: was there.... property da.... was there a... reported to.... i'm sorry,i have no way of answering your questions, here. *tr
02/15/20010
 I'm a hearing impaired driver/owner of ford '95 contour gl (low-incomer, average $21,000 a year). i've bought this car in 1997 from a minneapolis-area ford dealership (quality auto dealership in bloomington, minnesota). at the time, i had less than $10,000 to pay for a recent used car(one that is within 2-3 years after it came on the market). i tried out few cars and the white 1995 ford contour gl. the dealer insisted that '95 ford contour gl was a good buy at an affordable price. i was willing to trade up my old car to reduce the price but it was still too high for me since it didn't included other fees like the title and registration license. after a short, persuasive negotiation, i got the dealer to agree to mark down to $9995 and i accepted that. so i bought the car. after a few days, i was experiencing a problem with it, so i had it towed back to the dealership and later told me that the whole engine was bad and need to be replaced. i was stunned but they were willing to do the repair for free. it took me a week to get my car back. everything went fairly fine for the next couple years. in 1999, the air-conditioner in my car stopped working and it was too expensive to repair at the time. i moved to columbus, oh in jan. 2000. for the last 3 years, that car has become a trouble for me. one repair after the next. the biggest repair cost i've paid out was $2060.43 to replace a flywheel. i have tried to take good care of my car by taking it to jiffy lube for oil/check-ups every 3-6 months faithfully and i'm still having trouble with my car. right now, it is at another ford service because there may be defected wiring coils in my car (a dealer recall that i'm not aware of). i have kept all the service maintenance papers in file for all the repairs and services on my car. i wanted a new car and i'm not very happy. i'm tired of paying for the repairs. thank you, rob
01/09/2003500007/20/1995
 Abrupt loss of steering power when driving through puddles, recurring issue. found description after internet search (tsb 97-11-2). date cited is most recent event. dealer and ford acknowledge issue but will not install kit to prevent recurrence at their expense.
 Would be driving vehicle or making a turn when vehicle would stall. would have no prior warning. also, steering would lock up. have taken to dealership.*ak
 Driving through wet roads steering will lock up, lasting for about 15 seconds, and causing a loss of control. dealer has replaced sway bar and serpentine belt, but defect keeps occurring. cause is still unknown. *ak
1012/01/1995
 Experienced loss of steering, brakes, & electrical while driving vehicle in wet conditions. *ak
09/02/19963
 Steering failed 3 times, resulting in loss of control. *ak
01/01/1995101/01/1995
 Steering is temporarily lost after driving through puddles.
10/01/1995101/18/1995
 While driving consumer is unable to control steering , during raining weather . tt consumer states the problem is with the pulley-crankshaft. *slc
 When driving through a puddle of water, the alternator light comes on and the steering seizes up. tt
STEERING - COLUMN
12/03/200980000
 Tl*the contact owns a 1995 ford contour. while driving approximately 35 mph, the vehicle and the steering column began over heating continuously. on several occasions, the dealer was unable to diagnose the cause of the burning smell; however, the vehicle caught fire. at times, the key was too hot to remove from the ignition. the current and failure mileages were 83000 when the fire occurred.
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
05/29/19969
 Alarm goes off periodically.
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
204/15/1995
 Power steering and power brakes fail and battery light comes on when driving through small puddles.
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
03/01/20001
 The power steering pressure hose failed. nlm
06/07/200006/01/1998
 I heard a thumping noise that i thought was a tire or brake caliper.drove car for a week.went to dealer and when i pulled in fluid was leaking from the car. power steering line was replaced ($600), car released to me. drove home. heard metallic sound and returned car the next day. dealer said problem was sheared bolts on the rear mount. they speculated that corrosion started because the transmission housing is aluminum and the bolt are steel.this will cost me another $600 to repair. about a moth ago the serpentine belt was replace. don't know if any connection to the later problems.
03/01/1999103/01/1996
 The power steering line is too close to the right driveshaft, causing them to rub and ultimately causing a serious leak in the power steering line. this causes the engine to smoke and squel and power steering to fail.
11/01/1994211/01/1994
 Design of the power steering return line interferes with right drive shaft, resulting in the power steering hose being cut, causing fluid to leak.
STEERING - HYDRAULIC POWER ASSIST - PUMP
06/01/1996
 In rainy weather water will get under power steering belt and cause power steering to go out. there was a tsb on installing a shield to protect belt from water. this was not properly installed, and water still gets to drive belt.*ak
12/06/20001
 When driving on wet roads and going through standing water consumer looses power steering, the power steering belt has been replaced twice, a splash gaurd was installed but the problem still persist. nlm
05/01/19962007/01/1995
 Driving through small puddles can throw water on the drive belt for the power steering pump. a gap in the front wheel well liner allows the water to be thrown on the belt. the problem is more common when turning right. the belt slips and all power steering is lost. if the driver is not aware of the problem soon enough, the car will not be able to turn fast enough to avoid an accident. other contour owners have experienced this problem. it is especially dangerous for women and older people that may not have the arm strength to turn the car after a sudden loss of power steering.
04/22/1999109/01/1998
 Rack & pinion & power steering pump failed. *ak
01/06/1998508/01/1997
 The power steering belt slips and loses power whenever the vehicle is driven over a water puddle.
 When driving on wet pavement and water splashes under the vehicle, the pulley on the power steering slips, causing loss of vehicle control. please give any further details. *ak
08/01/1996
 Whenever vehicle is driven in wet conditions ,water would get onto power steering belt, causing the belt to slip on the pulley, resulting in power steering failure. dealer notified, and mfr is awear of defect and has a corrective kit. dealer refuses to do repairs unless cost goes to consumer.
10/01/1994
 When going through puddles of water the power steering goes out. it may come back, but shortly will go out again. the poer steering belt slips when wet.
507/29/1995
 When going over a puddle in the road the power steering belt gets wet, causing the vehicle to lose power steering. *ak
06/24/19964
 Power steering belt slips off whenever vehicle is driven over a water puddle. *sd
06/26/1996
 When water gets under the car it causes the belts to slip and the power steering to go out.please describe. *ak
05/15/1995
 When driving through water, undercarriage/power steering drive belt gets wet; lost power steering control. tt
05/11/1995
 During inclimate weather the steering and alternator belts lock up. tt
08/01/1995
 The power steering goes out because the belt slips off when it is wet or raining. please describe. tt
07/27/1995
 Belt slippage, which causes loss power steering and power brakes. tt
STEERING - HYDRAULIC POWER ASSIST SYSTEM
03/22/20011
 Power steering fluid was leaking on the exhaust system. *slc
02/01/1996
 When driving through water there is a loss of steering for a short time.has been this way since new.we are older now & it is much more difficult to control the vehicle.i read where you had had the same complaint several times.when you look under lright front of car you can see why this happens.the belt drive pulley is exposed so that water is splashed on it.wonder how many fatal accidents this has caused.*ak
10/04/19990
 Thermostat goes up to the red. then, power steering went out. consumer pulled over and let car sit for a while. gas tank has been replaced, wiring harness problem. *ak
04/04/19955
 Consumer has been experiencing problems with steering and brakes. during inclement weather power steering goes out and the power brakes fail. also, the battery light illuminates. the manufacturer has been contacted. *ak *ml
11/20/199712/01/1995
 Defect corrected at 28,000 miles, and re-occurred at approx 45,000 miles. defect corrected again at 58,000 miles. this vehicle should be recalled for this potentially dangerous defect. ford is aware of the problem, as they have issued several tsb's to dealers to correct the problem
 Under wet condition power steering goes out, causing the whee tol have to turn back to the normal position manualy. dealer has not been contacted. *ak
08/13/1999111/01/1995
 I was driving my 1995 ford contour when i lost my power steering. i pulled to the side of the highway to check my power steering fluid. the fluid container was empty. i brought the car to firestone service to check the problem. i received a call from the mechanic asking if i had transmission work done on the car. i indicated i did in 9/97 when the ford dealer, rittenhouse-kerr, replaced the original trans under ford warranty. i asked him why he was asking about the trans when it was the power steering that was inoperative. he informed me three bolts that hold the trans to the motor mount where missing and that caused the trans to damage the axle which caused the power steering line to be cut resulting in the loss of power steering. he suggested i bring the car back to the ford dealer for repair. rittenhouse-kerr acknowledged the bolts where missing but could not give a reasonable explanation why. i suggested they were defective or not put in properly. the dealer would not take responsibilty for the failure of the bolts. i then called ford on several occassions and though courteous, they essentially told me to take it up with the dealer. i then brought the car to another mechanic to get repaired. i had the power steering line and axle replaced but could not get the trans attached to the engine mount. the mechanic explained there are three bolts (ford part number w500034-s303) that hold the trans to the engine mount. in two of the three openings where the bolts thread into the trans, there were parts of broken bolts in them and the third had stripped threads preventing the bolt from holding. i contacted the dealer and ford again. neither would acknowlegde responsibility. if useful, i have pictures i can provide. your assistance in looking into this unsafe situation is appreciated. also, did ford have a recall on trans bolts for the 1993 taurus model?
207/01/1995
 During rainy weather the power steering unit failed. repairs were done, but the problem still exist. *ycs
109/01/1996
 Very dangerous malfunction - should be on a recall. due to my physical disability i do not have the strength to steer the car when power assist fails. *ak
405/01/1996
 No summary listed for this vehicle. *ak
06/30/199705/01/1996
 Loss of all power assist when driving through puddles, had a close call. almost collided with a truck when turning a corner. took both hands on wheel to complete turn. someone less stronger and/or unaware will have a wreck some day.
03/01/1996
 Ford has agreed to fix (not a recall) cars under warranty. it's expensive to fix and this should be a recall on contour/mystique automobiles. no defec (s) mentioned in the summary. *ak
10/30/199802/24/1995
 Transmission slipping/failing to engage in overdrive. also, loss of power steering when it rains.
03/06/1996403/01/1996
 Whenever the vehicle goes through an excessive amount of water it loses power assist. dealer is aware of the problem, but not able to correct it. *ak
07/01/1997307/12/1995
 Power steering failed while making a right hand, resulting in loss of control. *ak
307/01/1995
 Power steering locks/fails when turning a corner after driving through puddles of water. a repair kit was installed by dealer, yet, problem persists. *ak
109/01/1995
 Wire was broken for power steering.
206/01/1996
 When going through a puddle of water all power steering is lost. a kit was created for this problem. dealer stated to consumer that kit will resolve only 80% of problem. *ak consumer states the kit has been installed and vehicle has repsonded fairly well, consumer avoids puddles and drive very little during rain. *slc
08/12/19961
 When driving the vehicle moisture gets into the vehicle and the power steering goes out and has no control. *ak *slc
08/01/1996107/01/1995
 Steering failed 4 times.
07/01/1996112/21/1995
 Power steering failure.
08/20/1996105/13/1995
 When vehicle is driven over water the battery light comes on/loss of power steering.
07/01/1996302/28/1995
 Passing through a puddle caused vehicle to lose power steering. *ak
06/26/19960
 During vehicle operation in wet conditions only, loss of power steering is experienced and the battery light comes on.*ak
08/05/19955
 Steering froze up.
04/01/1995
 When driving vechicle in the rain power steering and the atlernator goes out. please describe details. tt
 Power steering problems. please describe. tt
09/02/1995
 When driving in rainy weather, power steering and brakes fail and the battery light comes on, vehicle has not stalled out, dealer can not locate the problem. t
10/18/1995202/20/1995
 Power steering fails in wet weather.tt consumer states serpentine belt becomes wet powere steering fails because wet belt lsips traction on power steering pulley, consumer was advised that nothing could be done at present time to correct failure, as of now there is no remedy.*jb
 Each time this vehicle goes thru heavy water the power steering goes out. tt
07/17/1995
 When power steering mechanism gets wet from the rain or other means theres is loss of steering. tt
07/03/19952
 When driving hit a pond of water there is no power steering. this happened twice . *ak
06/01/1995
 When the car is driven through a puddle the water splashs up under the car and causes a squeaking noise and the power steering goes out. please explain. tt
05/10/1995
 When driving when it wet water get into the belt there is no power steering it go out. tt
STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM
07/20/1998211/01/1997
 This vehicle was a total loss. i had to replace with a new vehicle in june 2000. no safety defect listed in summary. *ak
06/03/1999
 The tire fell off due to a defective front knuckle , resulting in hitting other parked vehicle, damages to vehicles costed $3,564.03 *ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
03/22/20011
 Tie rods needed replaced. *slc
STEERING - RACK AND PINION
04/22/1999109/01/1998
 Rack & pinion & power steering pump failed. *ak
05/08/19961
 'cold power steering'.
STEERING - WHEEL AND HANDLE BAR
04/17/2002102/27/1995
 Steering column is hitting arm of the brake pedal when making slow turns. vehicle has not been inspected by dealer .*ak consumer states this is noticeable under 20mph. *yd
01/15/1997608/01/1996
 I have had an ongoing problem with my steering wheel becoming loose. the nut that holds the steering wheel on loosens every 5 to 6 months.i have called ford motor company recall dept. and they dont really care about my problem.i feel this is a very big safety issue.i am very fortunate to have a mechanic in the family,so it doesnt cost me $300-$400 dallars every time this occurs.but it is still a waste of my time and my mechanics time every time this problem arises. i would appreciate if someone would get back to me on whether or not this problem is going to looked into or not.....thanks dawm m ban. *ak
10/01/1995
 Had to replaced brakes. headlights dim when brake is pressed,interior lights stay on when left tail light goes out (replaced 4 times since 1996) steering wheel bounces up and down when sitting with car running and in gear must put car in neutral at stop lights or sitting in gear, so as to not get vibrated to death, mech-not able to fix problem, just the way car is built.
02/01/1995102/01/1995
 Severe vibration in the steering column when stopped with vehicle in drive/foot on the brake.
05/16/19956
 Inability to raise steering wheel causes steering wheel to sit low, preventing free movement of legs in emergency braking situation. *dh
08/16/19956
 Steering wheel misaligned. *dh
08/24/19953
 While driving at any speed through water, steering wheel lockup. tt