Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
99V247000FORD MOTOR COMPANYfrom 02/01/1996 to 03/20/1996V (Vehicle)2232410/11/1999MFRFORD MOTOR COMPANY09/13/199909/23/1999
Defect SummaryVehicle description: passenger vehicles. the fuel filler pipe vent hose may have less than the intended level of ozone resistance, which could result in the hose becoming brittle and cracking.
Consequence SummaryA cracked hose could result in fuel leakage when the vehicle is being fueled.
Corrective SummaryDealers will install a fuel filler vent hose contacting the appropriate blend of pvc and nitrile rubber.
NotesFord recall no. 99s24. owner notification began october 11, 1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
FUEL SYSTEM, OTHER - STORAGE
97V203000FORD MOTOR COMPANYfrom 04/18/1996 to 12/17/1996V (Vehicle)180002/09/1998MFRFORD MOTOR COMPANY11/17/199711/20/1997
Defect SummaryVehicle description: bi-fuel vehicles modified to run on either gasoline or compressed natural gas (cng). the natural gas fuel tanks have a solenoid shut-off valve that stops fuel flow from the fuel tank in the event of certain moderate to severe collisions. if the vehicle is in a collision and the natural gas fuel line is damaged, the system could leak natural gas.
Consequence SummaryFuel leakage in the presence of an ignition source could result in a fire.
Corrective SummaryFord has requested owners of these vehicles to have the cng fuel system disabled under a previous recall campaign and to only use gasoline fuel until a permanent corrective action is developed. owners are being alerted to this solenoid valve concern at this time. the timing of corrective actions is being delayed to allow both conditions to be remedied at one time. in the meantime, there is not risk as long as the natural gas system has been disabled and the vheicle is only operated on gasoline.
NotesOwner notification began february 9, 1998.owners will be notified when service kits are available.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE
0310205/26/200310002766Compressed natural gas (cng). rough idle or no start when cold. vehicles equipped with cng bi-fuel engine only. *tt09/16/2003
0123111/26/2001630331Some compressed natural gas (cng) vehicles may exhibit rough idle or no start when cold. *tt04/16/2002
008504/17/2000613579Due to an internal design change to the solenoid tank valve, the pressure release device (prd) can no longer be removed from the tank valve without first venting the fuel tank. **mr07/21/2000
BC082496101010/10/199650419Complaints of stalling on 1996 & 1997 vehicles w/ 2.0l cd4e. *tt04/24/1997
BC964196100110/01/199650505Complaints of stalling on vehicles with 2.0l cd4e engines. *tt04/24/1997
FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM
9622510/21/199650944Mass air flow sensor - replacement as an assembly - service tip. *tw06/17/1997
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
BC030396110111/01/199650711Vibration at idle. *tw06/17/1997
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
BC964096100110/01/199650504Concern of one or more injectors staying on at times.04/24/1997
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
02050303/21/20050556636417Guidance for cng tank inspection for vehicles produced after december 2, 1996. *tt update. *tt11/08/2002
BC018196010212/01/199546440For concerns of hard start/no start, start/stalls or hesitation, make sure the tank contains fresh 87 octane fuel from a high volume service station in your area. this concern may be caused by summer blend fuels with low rvp (reid vapor pr04/25/1996
FUEL SYSTEM, OTHER
BC244697050105/01/199752844Some 96 & 97 vehicles misbuilt with 1998 model year fuel gauge. *tw09/18/1997
FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY
025303/18/2002636042Subject regarding alternative fuel vehicle compressed natural gas tank inspection. *tt11/04/2002
0015207/24/2000618575Addressing concerns of vibration noise from the rear of vehicle after installation of the compressed natural gas (cng) tank on bi-fuel vehicles only. *jb04/17/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
09/17/20081
 Was filling up my fuel tank and just as the pump clicked off gasoline started pouring out from the top of the tank and it still does it everytime i fill it up i am very concerned because it is a severe fire hazard please help me out. *tr
10/09/1999207/21/1999
 Consumer has had numerous problems with the 1996 ford contour.*mr there has been so many recalls on consumer's vehicle that she wasn't aware of because the manufacturer never sent notices. since then consumer has been paying for entire full price and is asking for reimbursement. however, the biggest problem with the vehicle is the gas fumes which is leaking therefore leaving poisonous carbon monoxide fumes coming in through the heater vents. these harsh chemicals are damaging to the lungs, brain, respiratory system and its making consumer very tired among other symptoms. *tt
03/10/20021
 Consumer states while driving there is a gas smell coming inside the vehicle. consumer feels its related to the recall for the fuel vent hose. dealer has been contacted. nlm
08/27/2001
 Work was previously performed on consumer's vehicle for recall 99v247000. consumer is now having the problem of fuel leaking when he fills fuel tank. dealership informed him that recall work has been performed already, and it was now consumer's responsibility. please provide any additional information/attachments.*ak
01/01/1999
 Engine check light is on and there is a burning smell within the vehicle. also, all the lights on the dashboard aren't working, and the water pump had to be replaced. *al
FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM
12/27/2001103/01/1996
 This vehicle was purchase new and had only 47,000 mile when the intake manifold gasket failed. these components are not moving parts and should last the life of the engine unless installed incorrectly or poorly designed. *ak
01/01/19985005/01/1996
 Twice the transmission failed on the freeway and had to be completely replaced even though the car was 1 and 3 months old. the dealer was extremely rude and i promise i will never purchase another ford again and neither will anybody that has heard my story.
FUEL SYSTEM, GASOLINE - DELIVERY
12/20/199888806/01/1996
 No summary provided by consumer( dot number: ??? tire size: ??? )
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
02/10/2000101/28/1997
 Fuel vapor leakage occurs causing heavy fuel smell from under vehicle. this was caused by fuel pump which had no rubber cap. *ak the cause for gas vapor leak was found to be defective fuel tank seal at the fuel pump unit, and was fixed. the consumer states it was a manufacturing defect. *yh
 Consumer recieved recall letter 99v247000 concerning the fuel pump. contacted the dealer. no parts were available to correct the problem. please give any further details. *ak
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
1
 Consumer could smell gas in the vehicle while driving. took to the mechanic and stated the fuel injectors were leaking. please provide any further information. *ph
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
12/24/2000
 While traveling and slowing to stop or turn, vehicle stops and/or stalls. it also cuts off while trying to be started. vehicle had fuel in tank during time of incident.no accident or injuries have occurred
FUEL SYSTEM, GASOLINE - STORAGE
10/25/20041002/14/2004
 I have only had the vehicle since february 14th this year. i can not fill my gas tank all the way full. it has been leaking gas every time i do. i have tried several times at different stores when i gas up my car to see if it was because i had been parked on an incline. it does not matter if i am on level ground it still leaves a puddle under my car. it is worse if i park on anything but level ground . please let me know if there is anyway to fix the problem.*ak
02/01/1996102/01/1996
 Gas latch has never worked properly.
FUEL SYSTEM, GASOLINE - STORAGE - AUXILLARY TANK
03/27/1998103/27/1998
 Gas tank failed.
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
08/01/2001
 I received a card that said: danger, the ford that you are driving is involved in a product safety campaign #99525 and needs immediate attention. what is the safety campaign about? we bought this vehicle used and the original car dealer is in another state. what is wrong with the car?*ak
10/03/2000
 Consumer filled tank with gas and after paying and coming back ou noticed gas was spilling all over the ground. it continued to leak for 3 hours. dealer found a crack in fuel tank. consumer had to get replace whole assembly at his cost.*ak
10/01/1996
 Since purchase of vehicle when driving through a puddle of water or in rain, power steering will go out. at that time alernator light comes on, has been to dealer numerous times for this , seems to be a design flaw. also, filling up with gasoline vehicle will smell for long time. *ak
05/02/19961
 Fuel tank spills gas when fueling more than half full. yh
10005/01/1996
 Power steering becomes disables when driven through puddles of water. safety should be a recall by ford motor corp
09/01/1999110/01/1996
 Have had numerous problems: interior/brake lights failed to light. replaced switch twice. fuel filler door will not open with latch inside. never worked. cigarette lighter failed. power window on driver's side has failed. car intermittently will not start due to drained battery. mechanic could find no cause for this related to alternator/charging system of car. never able to fix this. trunk leaks water around seal. abs light keeps coming on . mechanic could find no problem with abs. air conditioner/heater would only blow out defrost setting. also bad smell comes from ac when on. rear seat belts keep jamming; not able to use sometimes because they won't come out. worst problem so far: transmission has failed. not yet fixed. i loved this car once, now i hate it! the whole thing should be recalled. *ak
 After filling fuel tank with gas the tank leaks from the bottom which could result in a fire cause unknown. please give any further details. *ak
 Fuel tank cannot be filled up fully. whenever their is an attempt to fill the tank, gas splurges every where. dealer has been contacted. *ak
12/01/199810/01/1997
 Ford need to replace this car with a safe one! come on 6 electrical failures? when will the fire start from the failures?..dateline nbc next!
10/12/1998
 While driving at any speed and when applying the brakes, they are not hard but medium. when driving over any speed bump there is a very loud noise coming from the back of the vehicle by the fuel tank. *ak
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
08/04/20061270002
 Dt*: the contact stated the vehicle was not included in nhtsa recall #99v247000, regarding fuel; hoses/lines/pipes/fittings due to the vin. having similar problems the manufacturer parts were replaced by an independent service dealer, but the problem recurred. fuel was dripping onto the tail pipe. the service dealer and manufacturer were notified. updated 10/04/06. *jb
05/01/2005105/01/2000
 I smell gasoline, and when i fill my car with gasoline it leaks. i have had it looked at by a mechanic and it has been determined that it is the fuel fill pipe vent hose. i have spoken with ford and they tell me that my vehicle is not covered under the recall. *jb
1
 Recall 99v-247 filler neck not completed due to lack of parts. yh
10/14/1998
 Vehicle was leaking fuel onto the ground whenever consumer filled the tank up with fuel. took vehicle to dealer shop, and dealer informed consumer that fuel filler neck had a crack and needs replacement. consumer would like to know is this normal for this part to be defective. vehicle have only 46,000 miles of wear. *ak
FUEL SYSTEM, OTHER - DELIVERY
10/28/2002
 Consumer notice, the dash board defroster duct air vent is cracked and inoperable. dealer has been notified. please provide further information. ts