Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM
01V230000FORD MOTOR COMPANYfrom 06/01/1996 to 05/31/1998V (Vehicle)34296208/29/2001ODIFORD MOTOR COMPANY07/09/200107/13/2001
Defect SummaryOn certain my 1996-1998 passenger vehicles built at the kansas city, cuautitlan assembly plants or on my 1999 passenger vehcles built at the automotive alliance international assembly plants, the rough surface of the heater blower resistor's stainless steel blades can damage the copper surface of the wiring harness connector. the damage could, over time, cause increased resistance in the connector and, due to subsequent terminal relaxation, result in an open circuit condition.
Consequence SummaryThe open circuit could lead to electrical arcing that could melt the connector housing material creasing the potential for a fire.
Corrective SummaryDealers will install a new heater blower resistor and a new wire jumper harness. owner notification began august 29, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.
NotesFord recall no.01s22.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
04151608/09/200410011161Malfunction indicator lamp (mil) illuminated with diagnostic trouble code(s) p0420 and/or p0430. *tt01/06/2005
0318109/15/200310004027Remote keyless entry (rke) - service tips. *tt11/14/2003
1688006/01/200310002598Inoperative shift interlock solenoid or repeat instrument interface module failure. *tt09/08/2003
0014107/10/2000618528Some vehicles may experience a no start condition and / or the 10 amp gfi injector fuse may open. *jb04/16/2001
0023911/13/2000616520A condition may exist with possible electronc damage occuring to the compuvalve from voltage spikes between the compuvalve connections when connecting or disconnecting the main compuvalve harness c4025. *tt03/01/2001
584403/01/1999605232Some vehicles built between august 1997 and february 1998 may exhibit an anti-lock brake system (abs) light on and the blower inoperative. *tt06/04/1999
9824612/07/1998604059Ford motor company has released a new electrical grease ( f8az - 19g208-aa ) to reduce the possibility of moisture corrosion at the terminals. *yc03/16/1999
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
1252003/01/19996091765Subject regarding 60 amp fuse blown. *tt11/14/2000
ELECTRICAL SYSTEM - IGNITION
98030901/01/1998607712Stall on cold start when cold. *ak02/06/2001
ELECTRICAL SYSTEM - IGNITION - MODULE
96251112/02/199650968Powertrain control module -reprogram powertrain control module (pcm) - service procedures - service tip. *tw06/17/1997
ELECTRICAL SYSTEM - STARTER ASSEMBLY
690609/01/19996090218Exhibiting a starter grinding noise and / or lack of starter drive engagement. *tt03/10/2000
991313708/01/1999609049Concerns with 2.5l engine equipped vehicles and cd4e transaxle exhibiting a starter grinding noise and / or lack of starter drive engagement. *tt12/07/1999
9711109723411/10/199753660Vehicles exhibiting a squeaking or chirping from the blower motor at low blower motor speeds. *yc03/30/1998
ELECTRICAL SYSTEM - WIRING
9922210/18/19996089681Subject on a wire harness terminal repair kit available for repairing electrical wiring harnesses. *tt02/11/2000
9624611/18/199650905Wiring - electrical diode identification and service replacements. *tw06/17/1997
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
990310/01/199910020445Under hood wire harness. additional 10 years or 100,000 miles. ford. *kb10/05/2006
BC078596101410/14/199650411Diagnosing charging or starting system concerns of potential chafe between circuit 30 & the subframe in the area between the alternator & the mega-fuse. *tt04/24/1997
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
98508911/01/1998613217Some vehicles built prior to 6/16/98 may have a broken / detached instrument panel cluster bezel gaphider. *tt06/19/2000
786401/01/20007864612224World wide diagnostics service tip.06/07/2000

Investigations

NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ELECTRICAL SYSTEM
EA01001FORD MOTOR COMPANY01/05/200107/31/2001BLOWER SWITCH/RESISTOR OR WIRING HARNESS01I009000
 A
EA01001FORD MOTOR COMPANY01/05/200107/31/2001BLOWER SWITCH/RESISTOR OR WIRING HARNESS01V230000
 A
PE00023FORD MOTOR COMPANY06/14/200001/05/2001BLOWER SWITCH/RESISTOR OR WIRING HARNESS
 Allege that the blower switch/resistor overheats and starts or could start a fire.

Consumer Complaints

Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
03/15/2012134000
 Tl- the contact owns a 1997 ford contour. the contact stated that while driving approximately 25 mph, the vehicle suddenly stalled. the vehicle was not taken to the dealer for diagnostic testing. the contact personally performed a diagnostic. the contact replaced the timing belt, serpentine belt, water pump, fuel injector, and pulleys. the failure continued after the repair. the vehicle was not repaired. the approximate failure mileage was 134,000. mah
03/15/2012134000
 Tl- the contact owns a 1997 ford contour. the contact stated while driving approximately 25 mph the vehicle suddenly stalled. the vehicle was not taken to the dealer for diagnostic testing. the contact performed a self diagnostic testing. the contact replaced the timing belt, serpentine belt, water pump, fuel injector and pulleys. the failure continued after the repair. the vehicle was not repaired. the approximate failure mileage was 134,000. da
06/21/20121340001
 The wiring harness has deteriorated to where the engine runs lean and dies. the check engine light came on while driving. once home i checked everything i could until the engine compartment cooled then noticed the wiring on the number 1 cylinder. the more i looked i could see all the injector plugs were deteriorated badly with number 4 being worse. just touching the harness causes the insulation to flake off and bare wires to be exposed. i purchased a code reader to allow proper indications of what codes were indicated when the check engine light illuminated. now ford wants me to take the vehicle to a dealer so they can charge me and tell me what i already know and can plainly see! *tr
05/12/201091000
 Tl* the contact owns a 1997 ford contour. the contact stated the vehicle repeatedly decelerates and accelerates without warrant. when the air conditioner was being operated, the vehicle would begin to shake violently. it would also take an unusually long time for the air conditioner to engage and would blow only hot air. neither the dealer nor the manufacturer was contacted. the vehicle was not diagnosed or repaired. the failure mileage was 91,000 and the current mileage was 92,000.
10/31/2008115000
 Tl*the contact owns a 1997 ford contour. the contact stated that there was a bad ground in the main line harness, which caused the electrical system in the vehicle to fail. the vehicle was not included in the recall. the current mileage was 116,000 and failure mileage was 115,000.
03/11/200592708109/08/2004
 The vehicle caught on fire after being parked for 2 minutes. the local fire department arrived to extinguish the fire. the fire marshall informed the consumer that the cause might have been an electrical short. the dealer was not notified at this time. *ak *sc *jb
10/24/20041090001
 While parked in the driveway vehicle caught on fire. *ak
01/28/20041
 When the headlights were turned on they operated properly but the tail lights and interior lights did not. this vehicle was recalled and repaired for this problem on 10/19/1999. recall# 99v103000 subject: headlight switch/wiring harness. *nm
12/10/20010
 While driving about 65 mph electrical system did not work. it not show any information, and there were no lights. consumer had to restart engine to make it works again. please provide more information.*ak
09/01/20010
 Wires inside of battery were defective. when he starting vehicle it wouldn't start at all. dealership was aware of problem.*ak
09/01/1998
 There is a short within the battery, and the consumer has to get someone to give her a jump. also, alarm system isn't working. when driving at any speed the vehicle is stalling and cutting off. dealer can't determine cause of the problem. *ak
ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR
06/15/2001104/16/2001
 Electrical fire inside car about 2 years ago. electrical system down a/c does not work, back window switches do not work, killed battery and alternator.
07/06/20011
 Alternator and battery replaced. *slc
04/01/1999
 The wires to the ac and the alternator have recently burned up..completly melted..i am afraid that the car is going to catch fire..also if you could look at my warranty through auto nation you could see how many problems i have had with this car..it's outragous.. if i did not have warranty i do not know what i would do..i want to trade it in all though i have only had it for about a year in a half..but i can't aford to keep fixing it....thank you c.j stafford. *ak
07/07/1999
 When making a left turn while driving in rainy weather or going through small puddle of water, the water splashes on the generator ,causing complete power loss. vehicle was taken to dealership on september 20th, but the problem has not been corrected. please provide any further information. *ak
ELECTRICAL SYSTEM - BATTERY
07/06/20011
 Alternator and battery replaced. *slc
09/01/1998
 There is a short within the battery, and the consumer has to get someone to give her a jump. also, alarm system isn't working. when driving at any speed the vehicle is stalling and cutting off. dealer can't determine cause of the problem. *ak
05/01/1997
 Vehicle in number of times for power assist going out when driving in rain or water. 2/99 acceleration lost while driving vehicle in traffic, no power. had vehicle in previous week before was supposedly repaired.
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
 Tail lights and interior dash lights went out without warning. this was due to light switch harness connectors melting, shorting out the wires.*ak
12/10/20010
 While driving about 65 mph electrical system did not work. it not show any information, and there were no lights. consumer had to restart engine to make it works again. please provide more information.*ak
07/01/1999
 Headlights keep blowing out and all the window's aren't working because of a fuse that keeps blowing out. *ak
ELECTRICAL SYSTEM - IGNITION - MODULE
12/20/20003
 When driving vehicle would hesitate. water temperature gauage would fluctuate. took vehicle to dealership. informed by mechanic a tsb was sent by manufacturer on cause of problem. seemed that computer chip caused vehicle to hesitate. mechanic removed battery cable & let vehicle sit for awhile before rehooking cables. this caused computer chip to reset itself. *ak
1
 Main computer trouble causing vehicle to have starting problems.
ELECTRICAL SYSTEM - IGNITION - SWITCH
03/10/2000
 Consumer stopped at a gas station. when he put his key in the ignition, battery blew up. *ak
ELECTRICAL SYSTEM - WIRING
07/12/2005138000103/01/2001
 Dt: 01s22 ford recall. consumer had recall work done . dealer should have replaced the heater blower switch and a wire jumper harness. dealer completed work on march 15, 2002. dealer iwas mike shad ford in jacksonville, florida. last tuesday july 12, 2005 the wire jumper harness caught on fire while consumer was driving vehicle on side street, glenwood ave., at night. flames shot up from where windshield wipers were located. flame lasted a couple seconds then were gone. consumer pulled over, contacted fire department, and had vehicle towed to a dealership. dealer don jenkins ford in suquay, north carolina. consumer contacted insurance company and they said it was a defect so they would not pay. consumer found on nhtsa website that ford offered a warranty on this recall of 10 years from original date of sale or 150,000 miles. when she contacted ford they told her that warranty was only 100,000 miles and nhtsa website information was incorrect. ford will not fix vehicle for consumer. *ak
10/01/2004130000110/01/2002
 Headlights overheated, causing the electrical harness to melt.*ak the consumer noticed that the vehicle lights were not working. nhtsa campaign id number : 99v103000. the problem has not been corrected as of yet. *tc
06/15/2001104/16/2001
 Electrical fire inside car about 2 years ago. electrical system down a/c does not work, back window switches do not work, killed battery and alternator.
09/10/20010
 Wires attached to engine were missing and defective. dealership was aware of problem. *ak
 Wiring harness malfunctioned/shorted out. also, when turning left, vehicle made a knocking noise. *ak
 The wiring, that relays to the starter when the key is turned on is failing, causing the battery to wear down, and stop vehicle in the middle of traffic. dealer has been contacted. *ak
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
12/20/200685000503/10/1998
 I have 1997 ford contour se. i have had several problems with it, check engine light comes on constantly, radiator light comes on constantly, runs poorly. i had all checked when they happen on multilple occasions. after doing some research on the internet, i found that there may be a problem with the wiring harness in the engine compartment. i was told by a freind that he had heard of a problem like this and ford was fixing them, and i should call the dealer. i called the dealer and they confirmed there was a recall but based on my vin i was not included due to the age of my car. this was done at brandon ford around the july/august time frame. thinking that i had to do the repair myself, due to the cost at the dealership (over $3000.00), i started looking for parts myself on the internet. there i found the recall/ext. warranty info. 99m03 and in this it states 10 years or 100,000 mile. i again got hope that maybe they had missread the recall at the dealer ship. i then returned with vin and the info 99m03 in had and one of their service advisers confirmed that it should be covered. i then made an appointment for the next day to drop the car off at 8:30am to have it done. i call that same day at 2:30pm to check to see if and for how long i wounld need a rental car. i was told at that time that my car was not covered due to it's age and that it ran out on 10/26/06. had the first person looked the info. up properly back in the july/august time frame it would have been fixed. i was also told by the service manager that the repair would take them approx. 3 days to do, and for only gives them 6-7 hrs to do it, so they lose money to do these repairs. based on the 99m03 info i should have recieved a letter stating the ext. warranty which i did not, but had recieved other recall info. *nm
07/27/2005101/31/2003
 Electrical system failure, vehicle would sometimes start and sometimes it would not, when vehicle on the road it would stop when making a stop at a stop sign or red light, or when turning either left or right. *nm
08/12/2001
 During replacement of heater blower switch consumer noticed that electrical wires were melted together and charred black. dealership has not examined vehicle. please provide any additional information/attachments.*ak
05/19/2001101/01/1999
 I carried my car to the dealership for recall service. the dealership never completed the recall work, but did bill ford for it. the dealership later offered to fix the symptoms that the faulty parts were causing for a fee or $279. i did not have $279 at the time to pay for the service so i purchased the parts for $101. after i had installed the parts, i saw a note in the package that described what the dealer sold to me. the dealership actually sold me the recall repair kit. i have the documentation and original part to prove this is the case. *ak also tail lights and dash lights are inoperable,head light switch has burned out, consumer states he should be reimbursed for the warranty work , consumer states he has in his possession the recalled part and that hte dealership did not perform the work, that they claim they replaced, even though the warranty work was not performed by dealership the ford motor company was billed for the warranty repairs.*jb
03/31/2001
 Heater fan control switch began smoking and shutdown while vehicle was in operation. consumer has taken vehicle to private mechanic, who indicated that defect resulted from factory wiring harness being too small a guage of wiring to carry electrical load. replacement wiring harness was of a higher guage. please provide any additional information/attachments.*ak
09/14/19983
 Vehicle experienced failure of the manufacturers recall (99m03) on several occasions prior to recall notification. *mjs
10/21/1998208/01/1997
 Hi, we have had so many problems i can't believe that ford dosen't recall the 97 contours.we only had the car 1 month and the e.g.r valve to the exhaust manifold was replaced.the p.c. valve has been serviced 4 times.the egr pressure feedback /back pressure was replaced.the rotor on the brakes was cracked and had to be replaced.we have had the car in the shop a total of 58 days.we took the car in 5 times telling them about this burning odor coming from the a/c vents. recall about wire harness. they said could not verify concern. untill my husband took it for the 4 time when the car was full of this foggy smoke. he made a service advisior come out and look at the car full of smoke.for three months 10-9-99 untill present .we have had to endure headaches vomiting and loss of our voices because they said they could not verify concern.we now have pictures of neglect of the safety of my husband and 5 children. the burned melted parts they should have replaced back on 10-9-99 it took untill 1-22-00 and as of right now 2- 10-00 another dealership has had the car for 7 day's. major defects with the 97 contour.we think they sold all there cng cars to people and didn't tell them. i know they sure didn't tell us. 3 times on the oil change paper they mention about the selenoid.you don't have that done with a oil change.maybe you guy's can check into it? why else would owners of just the 97 contours have so many problems? check your t s b pages.please let us know what we can do we can't trust anyone to fix it right when we were told by ford service people they couldn't find the problem.something is really wrong with all of these cars.
08/22/1999
 Terminal at the headlight switch and wires was damaged which caused anti- freeze to leak . *ak
06/01/1998
 Parked vehicle and turned ignition off. when the owner came back outside noticed that vehicle was on fire. the fire started under the hood. vehicle was totaled. consumer stated that before the fire broke out, he smelled gas for 10 days, and he had made an appointment at service station to check out vehicle. but the vehicle had caught on fire before the appointment. there were a couple of recalls listed on this vehicle concerning fires. *ak
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
03/05/1997
 Vehicle stalls out without warning, replace sensor, iac valve, mass air flow sensor, transmission, shift assemble.
01/12/2001107/01/2000
 Wires are fused together and shorted out. no fuse or circuit breaker openned. fire went out when the key was turned off. *ak
10/20/2000111/01/1996
 Ac fan / blower speed switch failed at the 3rd speed setting, requiring the entire control assembly to be replaced.
08/07/2000203/01/1999
 This problem seems to be the same as nhtsa action number pe00023. the fan switch and harness connector show burn damage, a related problem seems to be that the fuse protecting the circuit did not fail. the fuse should have burned out when the connector failed.
06/26/2000209/01/1999
 This item was covered once under my original warranty and once under my extended warranty. no safety defect listed. *ak
06/01/1999505/01/1997
 The electrical problems i have experienced include; failure of temperature gauge, failure of clock light, failure of electric windows and emergency brake light igniting when emergency brake disengaged.
 Dash panel lights went out. cause unknown. consumer received a recall letter shortly after this problem occurred, indicating that there was a short in the under dash wire harness. when the vehicle was taken into the dealership, he wanted the consumer to pay for repairs. *ak
ELECTRICAL SYSTEM - WIRING - REAR COMPARTMENT/TRUNK
07/12/20001
 My car died, after pulling over i noticed smoke coming from the back left seat. called fire dept. they said rear wire harness caught on fire. towed to matt ford, buckner, mo. of which they said there was no recall, i called ford 1-800-392-3673 and was told recall 99m30 might cover it, but it is up to the servie manager at ford. matt ford will not look at it until my insurance adjuster looks at it. please help!!! could i get a copy of that recall? and how?*ak

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