Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL | |||||
| 022001 | 10/01/2002 | 10013086 | Replacement speaker installation tips. *tt | 04/07/2005 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 02208 | 10/14/2002 | 10013060 | Climate control a/c service tech tips. *eh | 04/07/2005 | |
| 12525 | 03/01/1999 | 6091773 | Concerns with the left air conditioning panel register discharge temperature that is warmer than the center and / or right vents. *tt | 11/14/2000 | |
| 99196 | 09/20/1999 | 6090087 | Information on identifying non-approved / alternate refrigerants which could cause safety, and performance concerns if installed in ford a/c systems. *tt | 03/08/2000 | |
| 99195 | 09/20/1999 | 6090085 | Service information for musty and mildew type odors coming from the air conditioning / heating system. *tt | 03/06/2000 | |
| 5849 | 03/01/1999 | 605237 | Some vehicles may exhibit a left air conditioning panel register discharge temperature that is warmer than the center and / or right vents. *tt | 06/04/1999 | |
| 9735 | 02/03/1997 | 51662 | Air conditioning- r-134a tracer dye installed in a/c system and three o-ring spring lock couplers- service tip. *jd | 06/27/1997 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 99129 | 06/14/1999 | 606460 | Experiencing a whine / buzz type noise in the speakers of the entertainment radio or two-way radio on vehicles with an in-tank electric fuel pump. *tt | 08/24/1999 | |
| 9873 | 04/13/1998 | 601341 | Experiencing a whining / buzzing noise in the speakers of the entertainment radio or two-way radio. *tt | 07/24/1998 | |
| 9881 | 04/27/1998 | 601230 | Issue with door speaker grilles may crack during normal usage on some vehicles. *yc | 07/10/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 02/25/2002 | 1 | 04/01/2097 | |
| This has got to be the worst car we ever owned. recently the a/c compressor made a grinding noise. the dealer said it would be $1200 to fix. they then said it would only be $950 because some parts were not needed. we later found out a/c isn't fixed and the dealer is demanding an additional $1200 to fix because they said we refused to fix the a/c the first time around. i would really like to know what we paid for the first time. we will never buy another ford again!!!*jb | |||
| 11/25/2000 | 1 | 06/01/1997 | |
| Compressor froze-up which locked up the engine and would not run. the dealer that i took my car to, said that they had had other contours with the same problem. i was fortunate that i was stopped, at my sister's house and not on the road. i had just travelled 130 miles, when the car cratered. my problem with this is that if ford knew the design would render the engine useless, it would be a design problem. there's no way to by-pass the compressor as it is on a pulley system with one serpentine belt for everything. my bill for repairs is in excess of $800.00, of which the compressor is over $500.00. please investigate to see how many contour owners have been affected by this problem. it's no wonder that another employee of another dealership warned me to get rid of that thing as soon as you can. does not speak well for ford. if you need anything else, please let me know. *ak | |||
| 04/01/1999 | |||
| The wires to the ac and the alternator have recently burned up..completly melted..i am afraid that the car is going to catch fire..also if you could look at my warranty through auto nation you could see how many problems i have had with this car..it's outragous.. if i did not have warranty i do not know what i would do..i want to trade it in all though i have only had it for about a year in a half..but i can't aford to keep fixing it....thank you c.j stafford. *ak | |||
| 03/05/1999 | 01/01/1999 | ||
| My car was still under warranty when my ac went out but, ford refused to make repairs at that time. | |||
| 10/21/1998 | 2 | 08/01/1997 | |
| Hi, we have had so many problems i can't believe that ford dosen't recall the 97 contours.we only had the car 1 month and the e.g.r valve to the exhaust manifold was replaced.the p.c. valve has been serviced 4 times.the egr pressure feedback /back pressure was replaced.the rotor on the brakes was cracked and had to be replaced.we have had the car in the shop a total of 58 days.we took the car in 5 times telling them about this burning odor coming from the a/c vents. recall about wire harness. they said could not verify concern. untill my husband took it for the 4 time when the car was full of this foggy smoke. he made a service advisior come out and look at the car full of smoke.for three months 10-9-99 untill present .we have had to endure headaches vomiting and loss of our voices because they said they could not verify concern.we now have pictures of neglect of the safety of my husband and 5 children. the burned melted parts they should have replaced back on 10-9-99 it took untill 1-22-00 and as of right now 2- 10-00 another dealership has had the car for 7 day's. major defects with the 97 contour.we think they sold all there cng cars to people and didn't tell them. i know they sure didn't tell us. 3 times on the oil change paper they mention about the selenoid.you don't have that done with a oil change.maybe you guy's can check into it? why else would owners of just the 97 contours have so many problems? check your t s b pages.please let us know what we can do we can't trust anyone to fix it right when we were told by ford service people they couldn't find the problem.something is really wrong with all of these cars. | |||
| 08/02/1999 | |||
| Whenever turning on air conditioning on high, there is a burning smell coming from the a/c unit. *ak | |||